My brother and I used Humphreys and Co for sale of a shared ownership stake in London that we jointly owned. Worth noting that we had a pretty woeful experience with a different solicitor during the purchase (recommended via the shared ownership website) so were hoping for a better experience with the sale. My partner was selling her own shared ownership at the same time which allowed me to compare the differences with a third solicitor firm. Humphreys were streets ahead of the others. Right at the start they provided a lengthy email detailing the process, steps, and timelines. None of the others did, and it immediately meant we were better informed. The timelines inevitably slipped (they were a little optimistic from the start) but as far as I could tell, not because of Humphreys. Indeed, I think it was our solicitor keeping the pressure up on the buyers that meant we got the sale through. Our solicitor did change mid-way through, but we found Bonny to be even more responsive and helpful than her predecessor. She responded very promptly to emails, and when we didn't understand something she took the time to explain. Honestly she made the process a lot smoother than it could otherwise have been, and for that I am immensely grateful. Clearly can't speak for the whole firm, but would very highly recommend Bonny, and would definitely use Humphreys again.

This solicitor firm should be disbarred. During my attempt to purchase a shared ownership property, I encountered numerous issues with these solicitors. As a result, I had to terminate their services after 8 months and seek assistance from another solicitor, as my property was at risk of being lost. Communication with them was virtually nonexistent; they failed to respond to emails and displayed a complete lack of concern for customer care. When I expressed my dissatisfaction to Robert Humphrey's and even posted a negative review on their Facebook page, they demanded that I remove the post, claiming it was defamatory. However, my statements were factual, and it seemed they were simply using their legal status to intimidate me. I have never encountered such unprofessionalism and incompetence before. I strongly advise against utilising this company's services under any circumstances. Humphreys and Co solicitors - before you reply and state I wasn't a customer, I am posting under a pseudonym as the experience has already caused me significant stress.

Natasha at Humphrey's & Co managed my shared ownership purchase and was absolutely amazing. She was efficient, thorough, quick to respond, and went above and beyond to get the purchase through after issues on the other side resulted in several months of delays. I was told so many horror stories about conveyancing solicitors but in this case these were thankfully completely unfounded, and I was so relieved to have someone so on the ball in my corner once things got complicated. Natasha chased in a timely manner, kept me in the loop, answered all my questions patiently, and generally made the other solicitor involved look utterly incompetent (which they were!). The service was always outstanding, extremely good value and I will definitely be coming back to Humphrey's when I next move - which hopefully won't be for a long time yet. Thank you so much Natasha for all your work! : )

We had lots of problems. They never once returned our calls and we tried to avoid calling because we know they ask to do everything by email. However, things got so bad we felt there was no other choice, it proved futile anyway because they never took our call and never returned our calls. We almost lost our house sale because they handled the case so badly. We escalated to our appointed solicitors boss (Mr Humphrey, the owner) but he just treated us with contempt, or so we felt. We would never use them again and recommend the same to anybody else.

Used Humphreys & Co for conveyancing (sale and onward purchase), having been very pleased with using them for a purchase in 2013. Price was much the same as others. Natasha was great and very thorough. May not be the fastest outfit but I never felt like anything was going to be missed and got the impression that everything was gone through with a fine-toothed comb. They maybe lacked experience with dealing with weird leasehold properties in Sheffield but you can hardly blame a Bristol conveyancer for that. If I was still local, I would use again.

Humphreys & Co helped me through a recent house purchase and were excellent throughout. My purchase took place during one of the most difficult & challenging periods with Covid, stamp duty incentives and the general volume of transactions taking place but Lois from Humphreys & Co kept me informed and up to date of developments at every stage. I was very impressed with their professional manner throughout and in particular was delighted during the smooth and hassle free exchange and completion stages. I would certainly recommend Humphreys & Co.

Thanks to Portia for all her help getting us through to completion on our first house purchase. We really valued and appreciated the transparent costs, clear communication via email with numbered line items concisely explaining actions required without too much jargon and with quick response to emails. At times we were frustrated by all comms being via email (which was generally great!) but at times meant it was difficult to get hold of our solicitor on the phone at short notice.

I am London based and I was selling my shared ownership flat which completed in May 2022. I chose Humphrey’s& Co. Based on reviews. I am glad to say it was the right choice. Portia was an absolute professional throughout always responded to my queries in a prompt time frame. If I have further need for solicitors regarding property I will absolutely be coming back here. Thank you for all your hard work Portia you are an asset to your team.

This was my first time buying a home and Natasha helped make the process as smooth as possible. She was always quick to respond to my emails and happy to clarify anything that I didn't understand. I was also impressed by how thorough she was and picked up on quite a few things that the seller's solicitor missed, which gave me confidence in the process. Would highly recommend!

I have used Humphreys to buy and subsequently sell my last two homes. The first was a shared ownership purchase in 2016, we have just completed the sale of house in 2023. Every time I've been extremely pleased with their service. The purchase of the house was a very tough transaction as there was an absent landlord, throughout H&C handled it brilliantly.

THE most stressful experience ever with a firm that refuse to speak to clients, you have to email them and then they don’t respond! Spoke twice to a human being in the 8 months of dealings purchasing a property, very bad attitude and bullying email from the owner threatening to stop working for us. Not a good experience, would 100% NOT recommend!

Natasha and her team are extremely reliable. H&C have overseen several conveyancing transactions for me over the years; the reason why I keep going back to them is because I wouldn’t feel comfortable with using anyone else. Highly recommend, their expertise and commitment to the cause is second to none.

We used Humphreys & Co for the sale of our shared ownership home and the purchase of our new property. Natasha was incredible, such a huge help when we didn't understand new terms and always quick to respond. We wouldn't hesitate to use Humphreys & Co again in the future. Thank you, Natasha!

Natasha Hearn is immensely helpful and assisted even after her engagement contractually ended (liaising with another solicitor dealing with another matter and providing them information promptly). I can nothing but recommend Natasha and am very grateful for her tremendous services.

We had a really tricky shared ownership purchase, and Olivia, Yasmine and Tom helped us out immensely. They were relentless in chasing and communicating with us when we needed to input. We now are living in our dream home and couldn’t thank them any more!

Brilliant experience with this solicitors when buying our first property. Bronwen was really on the ball and was so quick to answer everything that came in. We trusted her completely and we are now new home owners. Thrilled with the service.

I've used Humphreys & Co. Solicitors three times now for conveyancing (purchase - sale - purchase) and they have been great each time. Courtney Stone, in particular, has been outstanding. Courtney's level of communication, eye for detail

I recommend Humphreys & Co. Solicitors wholeheartedly. Portia Moore was my conveyancer and she did an excellent job. Communication was good and I was informed every step of the way. There were delays in my chain and she did everything I

We have twice used the services of Humphey's and Co in house selling and buying - once 12 years ago and now in 2021. This last activity involved both selling one house and buying another with the proceeds. We have always found the firm

Reassuring team at a reasonable price that had great persistence to get us to the finishing line with a lengthy shared ownership sale for myself and my sister, and first home purchase each with our partners. We'd recommend to friends/

This was my first purchase of a property and so for me, picking a competent solicitor like Humphreys was crucial to me. Despite them being based in Bristol, they had no issues in dealing with the me and the vendor both being based in

My partner and I recently used Humphreys to purchase our first home. Courtney was extremely efficient and helpful throughout and kept us informed as to how things were progressing. The process was made extremely easy for us and any

I had a great experience with Humphreys & Co conveyancing the sale of my flat. Good price, efficient and thorough service, Bonny always gave quick and comprehensive answers to questions. I would definitely recommend their services.

Buying and selling in this country is so over complicated but the team at Humphreys, especially Olivia helped ease the way and were fantastic at getting back to me when needed and finally getting us sold and into our new home.

Good value for money, very focused and proactive. Across two sales and a purchase they were always ahead of the other solicitors and helped make the chains work. No negatives, would happily use them again.

It’s a minefield reading through reviews of conveyancing solicitors, who do you believe? I can definitely recommend Humphreys & Co, no hidden fees and to Bonny a massive

Edit in response to the reply from the client concerns team: sorry but I will leave this review as is: my subjective experience of Humphreys and co was simply abhorrent.

I found Humphreys & Co Solicitors to be very efficient, helpful and accommodating. It was a very stressful time for me and the whole team helped me through it. Thank you

Great service provided by Natasha and team. Always kept informed and prompt with getting the job done. Thankyou so much again!

Natasha was brilliant helping us to renew the lease on our flat, everything was clear and quick and the price was reasonable.