Wonderful spot with heaps of parking around. Although food isn't classified as healthy meals, it's worth dropping off at the facility savouring a few chicken burgers with a spicy sauce drained by one cold water or drink to quench thirst. It's worth taking after a long mile trip away from home. Hungry Jack's Burgers has always had an attractive atmosphere compared to other contemporary eateries around New South Wales. Awesome to see and experience indeed. Five (5) stars for me.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Long Burger and Fries
Vegetarian options
I am kind of a Rastafarian guy who is mostly lured by mother nature choice of savouring vegies type of food and more fruits.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Heaps of parkings around no questions about that. Just drive in, pick your spot and just park. It's free and open to customers.

Always a little slower than other stores, sometimes it will sit at the drive-thru window for two to three minutes before being acknowledged. However, food is always very hot, and have never had a wrong order or was missing anything from the order. In-store is sometimes chaotic during peak periods, but again, hot and correct.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
Battered Onion Rings, Double Whopper, Whopper
Vegetarian options
Has Redel Whoppers, that is pretty much the extent of it.
Dietary restrictions
Not many options for a takeaway fast food restaurant.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Easy to get in and out of, freestanding so your not fighting other shops for parking.
Kid-friendliness
Playground for the kids.
Wheelchair accessibility
Very easy to access, both to the location and inside.

Hungry Jack's Kingswood is a convenient place for car people if you're down to see a LOT of Holden commies and wash your own metal beaut. After you're done, head down to hungry jacks for a feed which has been newly renovated. The place has such a simple, minimalist look compared to a few years ago when it actually had poppy colours and pleasing aesthetics. Regardless, the customer service is pleasant, the food is pretty solid (of course, it varies from day to day depending on staff experience as the quality of the food can either decrease or increase depending if you're lucky or not), and it's an overall pretty alright place with a carwash, fuel station, and maccas all in one spot. I'd happily recommend this place, especially since it's been a part of my childhood.
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
Battered Onion Rings

First of all, incorrect order given from chicken to beef??? they can’t handle the busiest time since a lot of people including Uber in line. The counter has a grumpy look today when confronted with a wrong order. She wasn’t sure if the beef burgers has to go back to Bain Marie or straight in the bin??? It’s OH&S issues especially the box itself was opened and touched by our handsand given it back because it was not the right order. And we asked about the burger if it’s going in the bin she can’t answer as straight away until we suggested it! Omg I wonder what’s happening behind the counter??? I hope you’re floor manager will review this footage. And speak with your staff about it.
Food: 3
Service: 1
Atmosphere: 2

I’m always waiting a long time even when it’s not busy… this drive through or in store. I order ahead on the app. The minimum wait is like 8-10mins most times, and can be longer. Staff across a lot of HJs move so slow and check orders multiple times… the food is good, HJs is delicious but just annoyed it takes so long to get the order for a fast food joint. I’m comparing to their places and this is subpar for time to make the food. Just got my order 2x has browns, 2x plain muffins and 2x coffees (one on almond) and they’ve had to remake it because they did both on full cream. I ordered 15mins ago the coffee remake took them 30seconds.. so confused
Service
Take out
Meal type
Breakfast
Price per person
$1–20

Worst service I have ever had at any take away restaurant.. I arrived at the drive way and had one car in front of me. I gave my order and followed the car in front to pay. Twenty, yes twenty, minutes later I reached the window to pay and was then asked to park on the waiting area. Which I did... 10mins later a young lady brought my Meal of 1 burger, chips and pop chicken, already had my drink, and apologized for the delay. Friggen delay, 30 mins all up is completely and utterly disgusting. I can assure you that I, and all my friends, and anyone else who listens, will no longer be using that site.
Service
Take out
Meal type
Dinner
Price per person
$20–40

The slowest “fast “ food place in town. The kids working here were hopeless. I notice The lady preparing the orders for uber eats people “she’s like walking in the park” . The mature man , i think he was the manager, he is doing all the work. The young girls were all chatting on the side. They will only stop if the manager calls their attention. Maybe go and check other fast food chain around you, so you can compare how SLOWWWW your place is. I can say kids in other fast food chain has a proper training compare to ths place. If you got all time in the world then go to this place.
Service
Take out
Meal type
Dinner
Price per person
$40–60

29/6/23 Review: It was only a 24 minute wait for my "fast food" meal tonight. Well done HJ's! Previous review: It was a 15 minute wait for a ham & cheese toastie in the morning. Ridiculous. Also the coffee machine needs to be recalibrated, on multiple occasions over the last few weeks my large coffee is only 3/4 full, closer to the volume of a regular coffee. I have already alerted the team which assured me they would pass on my feedback to management. Yet nothing has changed. Fix your machine and stop ripping people off!
Service
Dine in
Meal type
Dinner
Food: 2
Service: 1
Atmosphere: 2

Drive through only. Atleast 2-3 times a month. Whopper burger with cheese usually. Good size and good tasting burger. Food's always decent. Packed neatly, unlike Maccers. Service at speaker is good, at window smile-less everytime single time. But I have to say, burgers are better at Hungry Jack's...at least at Kingswood.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 3
Recommended dishes
Whopper
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Tight drive in the lot but always a bunch of parking.

Terrible customer service. Have been here a couple of times now and they just seem to struggle. Don't bother with drive thru if you are wanting fast food because it is anything but. Ordered 2 small and 1 large meal, the lack of chips in the packaging was beyond a joke. The packets were half empty. It's as though they have someone in the back peeling and cutting potatoes and they are counting every chip. Avoid this place if you don't want to be disappointed!
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1

Always the same excuse within 1 month always use the same excuse can’t cook any meat the broiler is broken happened 3 out of 4 weeks and staff here are so lazy take at least 15 minutes to get a delivery order done any other hungry jacks order have order waiting or no longer than 5 minute wait if your store can’t fix things or get deliveries done than either don’t do deliveries or don’t open the store until things are fixed will not be coming back to this store
Service
Delivery
Meal type
Breakfast
Food: 1
Service: 1
Atmosphere: 1

It’s really frustrating when I order a vegan whopper cheese burger and they always make me wait in the waiting bay after already waiting for so long in the drive throu. It’s not that I order on the spot, I order my order online and I go to pick it up through drive throu after 20-30 minutes and still not ready and I have to wait in the waiting bay for another 20 minutes. What’s the point of me ordering online? Another thing!!! After waiting for so long in the waiting bay they STILL manage to only give half of the order. Needs improvement!

Worst hungry jacks ever. Staff were rude and too busy having conversations to pack an order correctly. We were left in drive through, after we pointed out our order was wrong, for so long the on duty manager asked if we needed assistance. The shake we were given was watery and when she was remaking simply added ice cream to it. When I queried I was told it’s what they do since shake machine is broken. Why let me order then.
Service
Take out
Meal type
Dinner
Price per person
$1–20

Last night I bought 2 vegan burgers for myself n for my husband. After eating those burgers whole night me n my husband’s tummy got upset , I was vomiting. Either Veggie patty was off or May be the salad they put was old. We had very bad experience. They should check the food quality before serving to the customer.
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 1
Service: 3
Atmosphere: 4
Recommended dishes
Vegetarian Burger

Everytime I order from here there always seems to be an issue, usually just missing items in my order, but last night was the worst ordered my food at 6 didn't arrive until 8. Tried calling them and when they finally did answer they instantly hung up on me. When the driver finally came he told me he was left waiting there for over an hour. Never ordering from them again..
Meal type
Dinner
Price per person
$80–100
Food: 4
Service: 1

Great food and food is hot on drive thru.
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Battered Onion Rings, Small Chips & Small Drink, BBQ Cheeseburger, Whopper Cheese, Whopper, Grilled Chicken with Bacon & Cheese, Cheeseburger, Tropical Beef Burger
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot

Sometimes busy and generally have the staff but service is slow at times. Occasionally the burgers are not better at hungry jacks. Looking forward to trying their boneless chicken range soon
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 3
Atmosphere: 3
Recommended dishes
Whopper
Kid-friendliness
Kids meals availabe
Wheelchair accessibility
Push door but no stairs

Had to fight the onscreen ordering system - with a hopeless touch sensitive (not) screen, then wait, wait for the food to be ready. The burgers were fine as usual. The drink came in a cup, not a can (or bottle) which I expected. Would look for an alternative when next in this area.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 1
Atmosphere: 1
Recommended dishes
Whopper

Very poor service and poor quality of food waited way too long in drive thru.i shouldn't wait 10mins for my food and drink in Drive thru also the person didn't listen to my order at all. I wanted iced coffee by the time I waited to get my order I would have held up the other drivers in drive thru if I corrected the customer service officer. So very disappointed.
Service
Take out
Meal type
Breakfast
Price per person
$20–40

Just came in and had one of the best experiences at a hungry jacks, my order was all correct, food was fresh, Lana served me and was so patient and kind with me. Thank you for your outstanding service, l’ll definitely be coming back!
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Whopper

I go in and place an order from my phone through the hungry jacks app and it glitches out but when i check my bank account the money had came out of my account when confronted at the counter and proof of the order had been show they had said that if it didn't go through on their system they couldn't do anything about it even with proof shown
Food: 1
Service: 1
Atmosphere: 1

Drive through customer service is below the zero. Seems like the staff doesn’t want customers to order anything because girl wasn’t even letting me say any word. Before I could finish, she kept on saying anything else anything else. I had to go through drive through thrice, waited in parking and still got stale eggs in my breaky roll.
Meal type
Breakfast
Price per person
$20–40

Check your food before you leave. We live nearby, and every single time they miss something. Could be catchup, small burger, kids toy, nuggets. I’m surprise how could they not get all correct for at least once.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 1
Atmosphere: 4
Recommended dishes
Tropical Beef Burger

Online order never came through to store after visiting directly. The manager gave me my food after producing a tax invoice. She dealt with it professionally (not her fault) After ordering at 5:23pm our food randomly arrives at 8:50pm at our door stone cold. It went in the bin. This is the second time in 1 month this has happened. Madness
Service
Delivery
Meal type
Dinner

Ordered from there tonight at around 9:20. Ordered 3 burger and received green tomatoes on one, no cheese on the cheese whopper, a tiny amount of tomato sauce as well as a 20min wait. Absolutely terrible job from the kitchen staff there once again. Would not recommend to anyone and will not be coming back ever again.
Meal type
Dinner
Price per person
$60–80

Took 25 minutes to get our food as we had walked in to order. We gave it back as it was stone mother's cold. Apparently drive through and uber eats, get priority over people that walk in. Sad when considering that face to face service lacks service and would have more of a threat of complaints, with the waiting times, that are being so long. I will never walk in again.

The second time, this week, I've gone through the drive-thru, and my order is wrong. I only had one item. Went through drivethru, and the ice cream machine is not working for the night. Seems this service is lacking yet again.
Service
Take out
Meal type
Breakfast
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1

I went to drive through and ordered 2 brekky wrap meal for 24 dollars and told me to wait for the waiting bay for half an hour. I followed up my order and they didn't even make the order until I asked them for it. When I received the food, it did not even taste good. Unfriendly staff and poor service.
Food: 1
Service: 1
Atmosphere: 1

The waiting time in Drive through is ridiculous, I've never experienced anything like it just for a coffee on my way to my Grandchildren sports game, the service made me run late, they need more staff or staff need to be trained to give quicker service, I never get this service at McDonalds, I was stuck in the drive through, never again
Service: 1

Everytime I order, I NEVER get what I actually ordered something always missing. Tonight I got 2 watered down cokes and NO FOOD. What is your team actually doing? I’ll NEVER use this hungry jacks again. $47 for soda water.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1

Service was quick, food was garbage. The real stand out was the bathroom which resembled something you’d expect to see in a prison or war ravaged Ukraine. I was honestly concerned I was going to get a needle stick injury. There was no soap, nor was there a functioning tap!
Service
Dine in
Meal type
Lunch
Price per person
$20–40

PLEASE regulate the amount of sauce you put on your burgers. It’s always far too much and the other night it was completely drenched, soaking through the wrapper. Obviously you can see while making the burger that you have totally ruined it. I didn’t enjoy my slop burger, couldn’t finish it and it has put me off returning to your store. Do better!

Great Burger today. Definitely better than McDonald's.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Whopper
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Busy, especially the drive through.

Burgers were dry and bland - minimal sauce and salad, chips were dry and cold. Paying extra money these days for lower quality - and they've missed items in the order the last 3 times I've been - not cool guys!
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 2
Service: 3
Atmosphere: 3

Very good service. Staff assistance to a client who was obviously in a poor financial situation was EXCELLENT. He was treated so well by lovely young girl serving. I will definitely go back because of her.
Service
Dine in
Meal type
Other
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

Burger King, not bad. Service at these places can be a bit of a hit and miss event. Sometimes you get great service and other times it is like the younger staff don't even want to be there.
Service
Take out
Price per person
$1–20
Food: 4
Service: 3
Atmosphere: 4
Recommended dishes
Whopper

Workers were what you would expect at a fast food place nice but not go out of their way to be friendly, food was nice and the layout of the venue was good.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 3
Atmosphere: 4
Recommended dishes
BBQ Cheeseburger

Yesterday. Food was good,service was fast but unfortunately when paying in drive thru the girl who was serving us was giving my father and i filthy looks and acted as tho we were nothing more than an inconvenience to her. Felt very uncomfortable after having to deal with her. Maybe keep her in the back away from customers.

I spend $5 on a Chicken Cheese burger (Shake ń Win) and it was amazing!! BUT I spend $12 on a Tendercrisp Bacon and Avo wrap in a meal and OMG it was disgusting You'd think cause you're paying a little extra you'd get good or almost great quality I'm never coming back. For a first impression you fail big time

Great location, plenty of parking space available, drive through, dine in and delivery options, friendly service, tasty burgers. As a vegetarian, I always goes to Hungry Jacks for my meal, the veggie burger is one of my favourite. They also have vegan options available. There is a kids play area in this location. More

Went drive through... Waited for over ten minutes... Had to go in store to collect... Burgers were cold and poorly stacked... Bad experience here... Much has to be improved... Manager was stressed place looked a mess... I don't do bad reviews often... Slow down and focus quality and service... Be better every day...

Slowest 'fast' food I've ever been too. Spend atleast 5 minutes sitting at the window any time I come to the store waiting for my food and coffee, and I've now had a door dash dasher waiting at the restaurant for over 30 mins for 3 drinks and a storm!!! Get ya bloody act together and work faster

Pathetic. Almost 20 minutes in drive thru to tell me they didn't get my order and they now can't cook the meals I originally wanted and had ordered. The biggest slap in the face was I ordered vegetarian meals for friends and they tried giving me blt's instead.
Service: 1

Entire staff looked like they were still in school and it showed when they were more interested in chatting then service. Staff need more training in service. Food was put together well for fast food but was also quiet when attended. It's fast food so don't expect too much

I went there to try the....as the sign says...Jack's barista made coffee. I was more than disappointed. Very insiped coffee. I couldnt taste the coffee so dont know about the coffee bean. But I did try it. Otherwise it was a nice clean place with very polite staff.

Ordering process was quick, had my food in a couple of mins.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 3
Vegetarian options
Had the Vegan Whopper, tasty, would recommend.

Disappointed that a large food chain has let itself down the restaurant was dirty and the staff had no interest in being there put the order in only to be told we have no burger patties at 6pm would not go back
Food: 1
Service: 1
Atmosphere: 1

Waited over 30 mins for a small order and it is slow services I have in Sydney.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Cheeseburger

I went to your restaurant tonight via drivethru I ordered 2 medium burger meals and 1 3 nugget kids meal,I received my drinks and waited for my food got handed an big bag of food and was told hears your food sorry for the wait. What i got

They've updated the family meal to have a "share box" that gives you less chips then the original family meal which had 4 separate chips, they are scamming people out of their money by giving less chips yet keeping the price the same and

Went through the drive through, too nearly 20 mins from ordering to get my order, 1/2 the food was cold.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 3
Service: 2
Atmosphere: 3

Foods are so good. But it takes some time to be served
Service
Take out
Meal type
Lunch
Price per person
$40–60
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
Battered Onion Rings

Went through drive thru, had the worst customer service and they were so rude. Asked for no pickles on my cheeseburger and received a cheeseburger with no cheese but with pickles??? Chips were cold. Waste of money go to Maccas More

This store has the longest wait times every single time no matter what day or time of day. It also seems to be severely understaffed, sometimes with only one person working the drive thru on a busy night. Do better Hungry Jacks.

Twice now they had no meat. dirty tables and more staff than customers never go back there again
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1

Specifically stated that I did not want pickles, fair to say the tiresome lady wasn't interested in that request. In addition to the order being wrong, the service was abysmal and has rendered me unable to return here again.

Waited over 35 mins for a simple order , it’s the slowest hungry jacks I have come across.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Service: 1
Recommended dishes
Cheeseburger

Drive through is shears an absolute shambles. Last three times I have waited over 40 mins as second/third car in queue with very simple orders. Trai. Your staff better
Meal type
Dinner
Price per person
$20–40

Great place to sit and enjoy breakfast. Try it you will be surprised
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

Just like most hungry Jack's. Only reason for lower stars is they know your waiting to place your order but idle chit chat trumps taking and filling orders. Otherwise the food is much in the same. More

Rude staff, food cold, very old needs to be renovated, unsafe playground needs to be redone
Meal type
Lunch
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

Given the wrong burger in the order. No one cleaning tables inside or out. Rubbish everywhere. Tables not wiped down and they were not exactly busy. Air conditioning vents absolutely filthy …

Only got a soft serve it was great. Staff were friendly.
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4

The Drive Thru girl, i think her name is Keely ?? Her customer service skills ARE AMAZING for such a young girl !! Awesome Job Keely. You should be proud of the great job you do !! More

Always gets my orders correct
Service
Take out
Meal type
Breakfast
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4

ALWAYS gets my order wrong. every single time without a doubt
Service
Take out
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

I prefer Hungry Jack's to other burger chains. The taste, size and value is much better in my opinion.
Food: 4
Service: 4
Atmosphere: 3

I have no idea what you call but I call this a joke!!! Drive all the way there get home to find this trash .. should be closed down
Service
Take out

Service is always fast and friendly. And the food is always hot and fresh.
Service
Take out
Meal type
Lunch
Price per person
$20–40

Good customer service very quick and so tasty Burgers and serving super hot thankyou guys
Food: 5
Service: 5
Atmosphere: 5

Cold food provided, long hours waiting, bad attitude and behaviours! Will never come back
Food: 1
Service: 1
Atmosphere: 1

If anyone who is the shop manager could teach the reception MANAR what is team work or hire someone who knows what it is, it will be great.

This guy bailey did really good making sure my food was fresh and it was well made
Food: 5
Service: 5
Atmosphere: 5

Whiskey river whooper missing tomato lettuce onion rings and mayo. Shameful QC
Food: 1
Service: 1
Atmosphere: 1

Worse hungry jacks around slow service half the time order is wrong?
Food: 1
Service: 1
Atmosphere: 1

25 mins waiting in the drive through, cashier was surly and rude. Burger was divine, chips were saltless and bland. More

Rude management team. My order was being prepared by the restaurant for over an hour according to their app.

Amazing service by Ana .. Super awesome ❤️
Food: 5
Service: 5
Atmosphere: 5

As they say burgers are better at hungry jacks
Food: 5
Service: 5
Atmosphere: 5

3rd time in a row they’ve screwed up my order lol
Food: 1…
More