This IHOP is lying to customers & the IRS to avoid paying tax on their actual profits. They only accept cash payment, they've been lying for more than 4 months telling customers the machine is broken or the internet isn't connecting - the lie changes from day to day - but it's all to force customers to pay cash so there's no electronic record of what they actually receive when reporting their profits to the IRS - illegal & a disgusting smear on the name of IHOP!!! They don't even tell you upfront, they wait for you to get comfortable, read the menu & decide what you want before they hit you with the lie, so you're more likely to go ahead with it & not walk out. It's downright manipulative. I usually love IHOP, I look forward to eating at this one every time I'm in San Francisco but their deceitful practices are unacceptable. IHOP know what's going on & they're doing nothing about it - the link they want you to copy & paste into a browser doesn't actually work!! It comes up with an error message saying they're having trouble with that page & to click into their usual website page, where they ask you to refill all the information over again! Is this entire company defunct?? UPDATE: I've tracked down the owner, Karen Jo Miles & it's clear the reason her staff are behaving so badly is because she is a terrible leader. She wasn't interested that her staff are lying to customers about the machine being down, she wasn't interested in the other reviews for 3 months also stating her staff are asking for "cash only", she wasn't interested in the many reviews about bad customer service. She was unprofessional & had no desire to use the opportunity to sort out her staff issues & improve her business. I understand why the place is empty so often, customers just don't support businesses that take advantage of them.
Food: 3
Service: 1
Atmosphere: 2

I have to say I LOVE IHOP when it’s good. Typically my experiences have been okay, but this was not typical. I went to this IHOP three times while on my trip to San Francisco. Each time I had great service, great food, and enjoyed each meal immensely. The restaurant was also very clean. Working in restaurants my whole life I understand what happens when things are not clean. If the standards are bad in the bathrooms or dining room the same standards are usually the same in the kitchen. Everything was spotless. Whatever this location is doing for it’s staff please keep it up because this was a great place to eat some yummy comfort food. I also want to add that I felt 100% safe. The news makes San Francisco sound like a horrible place, but I was here two weeks and never felt unsafe. Thanks for listening and if you’re visiting this is a nice place for those of us who need a chain restaurant experience every once in awhile. :)
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

Me and my family went to this IHOP to have our first dinner of the year, but we ended up leaving the restaurant unattended. As we walked in, the entrance was really smelly and there were 2 families awaiting to be seated and 1 delivery person waiting to pick up an order. The waiter named Milton was responsible for the whole place and made our experience even worse. We waited about 5 minutes to get his attention and finally be seated. Around 10 minutes after seating at the table, nobody even asked our drinks or asked us to wait a little bit (the restaurant had only 2 tables occupied by then). We left the restaurant after this. Milton didn’t even look at us and it probably took him about another 10 minutes to realize we left. The experience as a whole was extremely disappointing, especially for my mom who loves the IHOP franchise and travels to the US once a year looking forward to the iconic pancakes.
Service
Dine in
Meal type
Dinner
Food: 3
Service: 1
Atmosphere: 1

For my last day in the US I tend to go to an "American Breakfast Place". IHOP has long been my go to, but this time I ended up regretting it. Let's focus on the good first: Location is close to Fisherman's Wharf and thus this location is very easy to get to. The staff were very friendly, I was seated promptly and Roberto made sure I was well taken care of. Sadly the food disappointed on this visit. I would go so far to say that the breakfast I had on my flight back home was better than the Split Decision Breakfast I had here. Overall the food was very fatty and a tad bland, with the notable exception of the sausages and bacon. I believe that I was simply unlucky, yet I cannot rate this visit beyond three stars.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 2
Service: 4
Atmosphere: 3

This place is fab. Will literally have something on the menu for everyone. The staff are friendly and we were seated straight away. The coffee was delicious too. I had the cheesecake pancakes, I wasn’t overly impressed to be fair, the cheesecake bites were apparently in the pancake batter which was disappointing as you couldn’t taste them, and the pancakes were a little dry( I had to pour some syrup on to them) but my other halves french toast was lovely. Covered in strawberries and sauce. The prices for San Francisco didn’t seem too expensive either given we had paid 50$ at Denny’s the day before. Overall I would definitely go again to any ihop.
Service
Dine in
Meal type
Breakfast
Price per person
$30–50

We're vacationing in San Francisco, so after we got in to our hotel we decided to go out to grab something to eat and since IHOP is our go too in Arlington TX where we live , we thought it would be a safe bet, but when we arrived, there were three tables in use the guy made us wait at the door,refused to sit us at a table while he took orders.He told us we would have to wait at the door he couldn't seat us and it would be another 10 minutes. The restaurant was almost empty. We left and went to Hard Rock Cafe. I rarely write bad reviews but do not go to this place,they suck.
Service: 1

Update pancakes that are made with almond flour. The pancakes dont taste fluffy not chefs fault its not there recipe. I got blueberry pancakes. My friend had a burger we were on a date. The server gave me coffee refills he was kind. Time to update decor for more modern feel to draw a crowd of teenagers or adults. Modern paint job not childish design not 1955 bar stool tables.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 4
Service: 5
Atmosphere: 2
Recommended dishes
Double Blueberry Pancakes

Pretty standard quality of food compared to other IHOPs around. Service is prompt and efficient. Crowded compared to other restaurants in the area. Always enjoy the sirloin tips with eggs and hash browns. Pancakes are soft and fluffy but always wish they would serve them a little later so they are still warm after eating the main course.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4

No thrills breakfast food. It's the only place open at 6 am around this area. The eggs and potatoes were great. I would skip the bacon and french toast, just keep it simple. Also, way overpriced for some items, $5 for a glass of orange juice, $3.50 for toast? I should have gone to the Safeway down the street.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4

Great IHOP very Close to Fisherman's Wharf. Plenty of seating, great service and delicious meals as usual. IHOP
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Parking space
Somewhat difficult to find parking
Parking options
Paid street parking, Paid parking garage
Parking
There is a parking garage in the opposite side.

We had an amazing experience! Our waiter, Roberto was the absolute nicest server ever. The food was delicious, specially the pancakes, really really good. The portions were good and I thought the prize was pretty adequate. I would absolutely go back!
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Yes

Walked in at 8:30ish pm Friday night, got told they were only taking cash as efpos not working. We told them we had cash, shown to table and then ignored for 20 minutes. Waitress was cleaning tables that were not dirty and basically ignoring us, so we walked out. If you don’t want customers, close earlier, don’t advertise you are open till 12am. Very poor customer service.
Service
Dine in
Meal type
Other

Went here for breakfast right when it opened at 6am. The man who served us was excellent. The food was on point. The price is a bit high, but the service was worth it. The breakfast fueled us for the whole day. Definitely recommended.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Buttermilk Pancakes

Had to wait about 15 minutes but given the time that wasn't too bad. The waitress too quite a long time to take our order but overall service was good and the food was brought out quickly and was delicious.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Split Decision Breakfast, Chicken & Waffles

Entered the restaurant at 8:30 pm. Several signs said, that we should wait to be seated. We waited for 15 minutes. The waiter passed by several times. The cook told him that we were waiting. He looked at us, but didn’t react. There were only three tables occupied. Obviously they didn’t want any further guests. We left. If I were the owner of this restaurant, I would fire the entire staff.
Service: 1

A homeless woman who was sitting inside eating kept calling my son and I names and being loud about talking about us and other customers. I won't return. Bad business!! I didn't have an issue with her being there but I do have a big problem with her insults.
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 4
Service: 5
Atmosphere: 1

Walked in around 8:30 when they close at 12am, and were told they can only accept cash as the machine wasn’t working. We let them know we had cash, so we were brought to our table and then promptly ignored for half an hour, no water or any acknowledgment from the staff. It’s not like the place was busy either, we ended up walking out.
Food: 1
Service: 1
Atmosphere: 1

Their spinach and mushroom omelette was sooooo good. They cooked it just nice!! Must order blueberry hotcake too. A lot of blueberries added. The waiters are very friendly and helpful, especially Roberto
Service
Dine in
Meal type
Brunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Double Blueberry Pancakes

A typical diner where you are able to have breakfast-type food all day. It was pretty empty at the Fisherman’s Wharf branch. Service crew was very sweet and attentive who checks in once in a while.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Double Blueberry Pancakes

3 nights last week we ate here, food was good, but the best element was the service, particularly the 2nd n 3rd vists when the young lady served us. She is excellent, warm greeting and smile, and made sure we had what we wanted. If only all waitresses were like her. Recommend, and we will visit next time in SF.
Food: 4
Service: 5
Atmosphere: 4

IHOP’s eggs benedict menu is extraordinary. Their poached eggs are one of a kind. Their roasted cherry tomatoes are amazing. Lemon Ricotta Crepes for dessert are always welcomed.
Service
Dine in
Meal type
Breakfast
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Double Blueberry Pancakes

I love IHOP and till this moment I never had a bad experience in it. The food is tasteful, the staff was great and the portions are just enough for you to go half a day without thinking about food. This time had myself a little brunch meal with some soft, tasteful meat and I enjoyed it a lot. The 'american diner' design is very welcoming for a breakfast place.

Waiter add $2.48 on the bill after we left the restaurant...not honest because we left 20% tip already wonder if he is doing that to everyone? Be careful when you go there to fill out all the lines on the bill....We will never go back again!!
Service
Dine in
Meal type
Brunch
Price per person
$50–100
Food: 3
Atmosphere: 3

chain restaurant with excellent pancakes, waffles and English biscuits. they open at 6 so is great for early people like me
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Chicken & Waffles, Double Blueberry Pancakes, Belgian Waffle

The worst experience dining ever, no service and Cook is not a cook. Two nights in a row I'm counting on this location to feed me. Poor management, lack enough scheduling for the ward, and closing at 9:30 when it's posted for 10:00. Thanks, the only negative in trip is IHOP. YOU GUYS SINK
Food: 1
Service: 1
Atmosphere: 1

A stone throw away from where we stayed. Excellent little walk for a hearty breakfast. Asked for boiling hot water for our morning Chai and they did not hold back! Excellent service! Friendly staff and very convenient. Everytime a 5 star
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

Food was good. Service was good. Had to wait for tables to be cleared before being seated. Servers needed help and 2 employees just followed each other around and whispered to each other.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4

Great place to have pancakes, unfortunately we came just few days after the all-you-can-eat finished. However, the portions are big enough. I really enjoyed and the service was very friendly
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4

We came here for our first ever IHOP and it was really tasty and pretty decent value. The portions were big, and there was a lot of options, and the service was very good! We had the strawberry banana pancakes and the breakfast sampler. The coffee was also nice.
Service
Dine in
Meal type
Breakfast

1st ever visit to ihop. Didn't know what to expect. Staff were so friendly and inviting. The food was great and plentiful, probably a bit too much! Fisherman's Wharf San Francisco!
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Food was great. Turkey sandwich was huge. BLT was medium serve. Both were on 55+ menu, only $10.79 each. Hubby had a burger, friend had pancake 3 stack. All enjoyed our meals
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4

Extremely poorly run. It’s in my neighborhood but it’s better to drive to the suburbs than go here. There’s tons of tables open but management says they can’t use them because the kitchen is backed up. Hollywood Cafe is walking distance away, it’s better and they are efficiently run.

Typical American breakfast, service good. Went early in the morning so not very busy.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Chicken & Waffles

Once in a while, American breakfast is always a great treat. Came here for dinner (protip: happy hour discounts apply after 3pm) and really enjoyed the food.
Service
Dine in
Price per person
$30–50
Features
Dine in: Yes
Outdoor seating: No

I been there for breakfast on my trip to SF, I LIKE the breakfast specially the cheese mushroom omelette, with excellent juice. Pancakes were average in taste. Sometime you might need to wait for your turn a bit. Overall service n food quality was good

Huge varieties, the pancake and waffles are good.. this branch is also 24 hours! Located a stone throw away from the tourist attraction, fishermans wharf! Parking isnt free around the area, park up front itll be $3 and on the side itll be $5/hr

It was fine, added fruit to bill when it was an option with omelet orders. Told me it was an added up charge on the menu which it wasn't. I still had my menu to refer to. Removed the charge, food was ok. Fruit cold and fresh cut. My ham and

One of nicer breakfast place in US. The service staffs were attentive to your needs keep asking if the coffee needs refill, sauces is enough etc. They have a huge range of pancakes, omelettes and crepes. Children meals are available. They

I would recommend the hot chocolate. Very delicious! The taste is not too sweet, just right! It is a big cup and also refillable. Definitely worth the price which is about $4-$6 range.
Food: 5
Service: 5
Atmosphere: 5

The server named Milton made the entire experience awful. As I walked in, I saw a sign that said “please wait to be seated”. Then a guy comes near the cash register area and doesn’t even acknowledge that there were new customers that are

Customer service was outstanding, and I had a great lunch there. The interior was really well-kept and clean. Ihop never lets me down; I'll be back.
Service
Dine in
Meal type
Lunch
Price per person
$30–50

Arrived prior to 9pm for dessert told takeaway only, unfortunately decided on that option, pancakes were cold and flavourless, did not eat them, very disappointing. Staff member was unfriendly and restaurant very dirty. More

delicious food! went here twice for lunch and breakfast. friendly staff, fast service, clean tables, reaaaally good chicken and waffle meal, and a guaranteed full stomach. just think about it makes me wanna go back!

We just had a bad experience had to ask for everything I ordered strawberry and banana pancakes I got plain instead of redoing them she wrought 3 little dish of each one to me.service has been bad for awhile. More

Service was very slow. There was a wait to be seated sign and I waited 10 minute and the server just walked away and ignored me. Food was okay but it was cold…
Food: 4
Service: 1
Atmosphere: 3

Usually in Ihop they serve steaming hot food. Here it was cold or warm. Taste okay. Service was slow, not that I complained We had time on our hands. Would not recommend it to people in a hurry. More

Friendly and helpful staff. Good ambience Delectable dishes. Attempted the Fish Tilapia, Quesadilla, and the Pancake Combo (Red Velvet) and they're real awesome! Will definitely come back again.

The food was good. The waiter was prompt and courteous. The price was in range and overall, the place was clean. Just make sure and have your Covid card. You won't be served without it......

Had an awesome dinner her ein San Francisco. The buttered crumb chicken with broccoli and mac n cheese was delicious. It came with a side of THE BEST and fluffiest pancakes I've ever tasted.

Roy was awesome as a waiter. The food was excellent as well. Great place to start the day
Service
Dine in
Meal type
Breakfast
Price per person
$20–30

Good and for the area inexpensive choice for breakfast. They have the usual IHOP food selection, interior and setup. Our waiter was very friendly and helpful.

They have a crazy good deal of entrees for $6 and appetizers for $4 after 2pm. Their new pancake sundae is definitely worth trying!

Decent place for a quick meal, bfst,lunch,dinner. Spacious dine in and quiet a general friendly Service. No high expectations.

We ordered Sirlon Steak and Fried Shrimps .. Was very delicious ..
Food: 5
Service: 4
Atmosphere: 5

Delicious See you again @jonathanviatge
Food: 5
Service: 5
Atmosphere: 5

I like it...Typical american Breakfast, Diner and Lunch...
Food: 5
Service: 5
Atmosphere: 5

the food is very good, and the waiters are so nice! especially one called Roy, He was kind
Service…
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Food and service was great. But there were a few homeless people walking in and out of the restaurant More

Fantastic pancakes! Fresh, soft and sweet. Could have them every morning! Huge portions.

What a treat! Super food, good value and great waiting staff
Service
Din…
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