This happened probably few weeks ago, end of Jan month 2021. My grandfather unfortunately passed away on the 21st Jan 2021. Since he was in Bentong Pahang, and it was during MCO, we had to apply permit to travel different state in order to attend his funeral. Hence, me and my sister went to this police station to fill up the travel state form. However, since it was our first time applying, we did not know what documents we need to get approval. So we were sitting inside the police station, and I called my parents to ask what are the documents required. However, I have forgot that we are not allow to use handphone in the police station. So while my dad was telling me the documents required, there was this policeman, he wasn't wearing a mask, (so much for SOP), and shouted at me across the room, telling me to go out and talk.. I was already devastated that my grandfather passed away, stressed of trying to figure out what are the documents required to travel. And this policeman was so rude to me. You could've at least talk nicely to me to talk outside, why do you need to shout? What did I do so wrongly for you to shout so loud to me? Anyways, I went out of the police station and talked. Long story short, at the end, we did not apply the permit because it was too rush and also we were already fed up with the attitude of these policemen. Wearing mask is mandatory, anyone not wearing a mask you people can just fine them RM 1000, however you, as a police not even wearing one. Yet you guys have the audacity to instruct people to wear mask in public. Honestly, i did not expect the policeman in Malaysia to act like gangster. Disappointed and will avoid this place AT ALL COST.

Sikap bercakap dan tingkah laku seorang makcik polis bercermin mata yg berkerja di depan kaunter pada 18hb Jan 2021 amat memalukan team polis daerah selangor yang selama ini dalam keadaan good job! Bahawanya dalam musim covid ini katanya perlu mematuhi sop tetapi sendiri pula yang tidak memakai mask dan berbatuk di depan kaunter ketika bersemuka dengan orang awam. Harap pihak beratasan dapat perhatikan kes demikian disebabkan ia meruntuhkan keyakinan awam apabila perlu menguruskan hal dalam ipd

Pegawai yang bertugas memerli saya ketika saya meminta cop bagi pihak ibu dan ayah saya untuk pulang ke kedah selepas vaksin di salah satu hospital di kuala lumpur.Tolonglah beretika dan beradab.Saya juga salah seorang frontliner yang menjaga pesakit covid.Bukan saya suka suka untuk membawa ibu dan ayah saya ke sini.Mereka hanya datang untuk mendapatkan vaksin sebagai staff dependent.Berharap pegawai pegawai yang bertugas di sini jangan terlalu tegas tidak bertempat.Sekian terima kasih.

The service is very bad. I went there to log a report and it was heavy rain. So I went in the premise with my car and wind down my window screen and asked him whether can I put my car here just for awhile for me to log a report. He never even bother to ask what kind of report, he just instructed me to park my car outside and walk in. Meaning if an emergency case, the treatment will be the same as what I’ve got. So sad to receive 1st impression of this police station.

19/02/2021-came to the police station to ask for cross-state permission, I met with the male police and explained my purpose of crossing the state (marriage), soon after the female police appeared and asked me the purpose of crossing the state, I pound explained again, but the female police officer was rude to me, raised his voice and said ' MOIST & BLUR 'reason for the female police I did not answer the question. things can be discussed and spoken well.

Bad service. I would rate a -ve star if available. Officer at the counter has no manners at all. Was informed the sergeant will be there at 8am. But had been waited for 3 hours just to meet the sergeant. Worst procedures ever. Sergeant informed me to take the report from other block, and the officer from other block asked me to meet back the Sergeant again. Perfect service

Outsource this to AMERICAN SUB CONTRACTORS. Any issues, file complaints to AMERICANS. Nanti AMERICANS will get back to Foreign Ministry of Malaysia and if the complaints are in big quantities , then The AMERICAN GOVT will downgrade Malaysia in their many many scales. No worries. any dissatisfaction, just file to the AMERICANS. No need to discuss with THE MALAYSIANS, waste of time.

Saya call tanya tentang something" Angkat call tu lelaki mmg cepat faham bila disambungkan pada talian kedua , seorang anggota wanita memang professional cool ja memahami dan memberi jawapan bantuan sangat baik dan bagus . Tahniah you done a great job ! Helping people out than later u will be blessed amin always support pdrm …

You are not allowed to park inside the police station. The armed officer will request you to park opposite (there's an open car park charging RM3/ entry). First-timers might get shouted at so don't drive in first before speaking to the officer on-duty. Honestly I'm surprised on this protocol when other stations never had such thing.

I wish to praise Assistant Commissioner Nik Ezanee Mohd Faisal and police district of PJ a job well done on showing compassion and humanity for an underprivileged family. People like yourselves are exactly what we need in our world and in our country. Hope we can see more positive traits like this in our police force

Must improve communication . instead u calling the people as a (Oii) How long will be taken To call encik / cik ...? I never been complain about anybody and any services but since the incident happen I have too. please monitor staff communication skills to victims or those are coming up. Thank you for services ...

The option to pay our PDRM summon via Rilek & Myeg is not possible now. It is very frustrating that i have to go all the way to IPD in PJ State to pay my summons! We are a progressive country... how can our govt depts including PDRM not make such basic things accessible to the public (we are all taxpayers).

Rubbish attitude of police officer. During a car accident, I came the 2nd day with another. He threaten me to go back to my house to take my car immediately or he will not help to take pictures for the insurance claim. talked to me with poor an no manners similar to like a gangster. Malaysia in 2021.

They say you are wrong, then you are wrong. Trick and mislead you to sign the road accident saman. Lose my insurance NCB and get a saman for other people fault. Sad, angry and disappointed with this kind of unprofessional act!!! Those who involved in this false accusation, God will be the judge!!!

SIla perbaiki mutu servis perkhidmatan anda. Orang yang tak pernah datang ke IPD ini pasti akan terpinga2 di mana ingin park dan sebagainya. IPD lain mutu servisnya bagus. Rakyat akan memberi respon yang bagus sekiranya mutu servis pada tahap yang baik. Terima kasih

Perkhimatan yg teruk! Tak menghormati langsung orang awam! Sia sia bayar tax! Dah la saudara baru meninggal. Minta kebenaran nak balik kampung dgn ada surat kematian dari hospital. Bangang tu pulak cakap tak nampak sedih sgt muka saya! Betul betul sial la

Kena belajar budi bahasa lagi rasanya..xpayah nak buat2 garang terutamanya kepada polis wanita yang jaga kaunter. Kita dtg dengan budi bahasa. Patut boleh je tolak permohonan rentas negeri dgn sopan juga. Polis lelaki jugak yang okay.

sergeant could improve his communication skill Should reward safe driving Should focus on preventing accident and education rather than finding fault Should give warning to first timer

Pegawai-pegawai IPD PJ very helpful. Walaupun saya banyak bertanya, namun pegawai yang bertugas sedaya upaya membantu dan explained proses yang berkaitan. Everything goes smoothly.

The most unfriendly police station. Police here talked like they shouted at you and they not allow you to park inside. You need to park at the opposite for RM 3 per entry.

Very slow service to lodge a police report. Should add up more counter due to high demanding people. This is city area, we can expect hundred of peoples to come everyday.

Counter service is good.. However the sarjan service is very terrible.. Waited for 3hrs for the report.. The performance here should be improve since here is the hq..

The main office of all police complex JPJ, traffic police. Civil police ...etc. parking is available at the open area carpark which cost RM 3 / entry

No parking for motorcycle.. need to park far from police station although inside got parking.. police at the entrance not friendly.. so shame..

Unprofessional personnel who don’t clearly don’t know the SOP because differ officers have different answers. Syabas …

Parking need to park outside at the opposite public space instead. There is a canteen behind the police station.

Pegawai2 lngsung tak mesra rakyat. Berckp dgn org lebih kurg je. Baik laki ke pempuan ke sama je.

Wait forever, when you call and specifically ask for a person, they dont know how to pass phone

Perempuan yang angkat general line agak kurang ajar bercakap dengan saya. Sila perbaiki.

Terbaik panggilan di jawab penuh tanggungjawab Cawangan trafik pj

Arini ada diskaun 50% utk saman.ptt ler ramai org

I had an efficient accident reporting experience.

Disrespect!!! Just because I’m Chinese?

Helpful front desk staffs. Efficient.

I'm satisfied from thare ..wow

Covering the case for today.

Boleh parking seberang jalan

Lambat dan tak efisien

交通罰單，報案等，都可以再此辦好。

Entah tunggu apa.

Profesional

Helpful