Told me was $19 if I picked it up before 9pm. Went in at 7:15 and they told me it was $29. They steal your money by tricking you. Do not go here. Their other address is 100 Willoughby street. Consumer affairs garage is their other name why two names? So shady.

It's not all that bad folks. We've used this garage continuously for nearly three years (we live in the building above), and these guys saw us through a lot. Service is usually very prompt and professional. Occasionally we get disappointed,

I drove an over-height truck but got stuck beneath the entry banner. The valet literally raised the banner by hand so I could pull the truck back intact. Then I realized he was the same valet who answered my 6 questions and tried to save my

I have 100% electric car. Why did I get it back of the car REEKING of gasoline?? I bet they are stealing gas from customers and getting some on their clothes. HOW does a COMPLETELY ELECTRIC car come back smelling of gasoline. They

What a horrible and scary parking experience this was. I booked the parking through Spothero. When I arrived at the reservation time at 1130 PM, the garage was locked up tight. After ringing the bell and calling for 20 minutes, a guy came

It has been almost 24hrs since I dropped my car off at this garage. My stay was for at most 3-4hrs. When I cane back to collect my vehicle, the attendant just posted to a papers taped to the service window. He did not greet me, did not

Terrible customer service and terrible employees that do not know how to park cars. My vehicle was damaged last month, I spoke to the manger Henry and he forwarded me to their claims department where they took responsibility for the

Worst parking garage. They broke my keychain and no one was responsible for it. The employees asked me to find the manager but the manager never shows up. No compensation for me due to their mistakes. Horrible experience.

Went last night to park at 11pm and the gate was closed. Supposed to be 24/7 parking and we have a monthly spot. Also very difficult to get in touch with the location and Icon corporate with issues.

I came here with a small pick-up ( GMC Canyon ). An employee told me that there were no longer room available so I had to park in the " VIP " zone at the entrance .... $40 cash ....

The 2 Elevators break down quite frequently here. Waiting 3 hrs for someone to to fix them.This is the 3rd time in less than a month. And their Garage License Expired 6 months ago...

Hit my brand new car and still no manager contacted me. Worst parking garage ever, employees have no sense of customer service. I will never be coming back here again!!

If the hotel tells you to come here, avoid. Broken car elevator gate and they couldn’t get car but still charged us ? Hahahah fantastic

I've been using this car park on and off for the last 2 years. I've never had a bad experience. They're always friendly and prompt.

Overcharged us for the car, more than they advertise, and of course they won't give it back to you until you pay.

‼️ Attention ‼️ Thief working here lost Airpods after parking

Supper bad service, don’t have any respect to the customer

Worst parking experience.

They stole my perfume.

Too expensive.