Angelica ext:148 may be the greatest employee I’ve spoken to at insurance direct. She not only handled my concerns, she alleviated them by going into detail, making sure I understood, taking the time to repeat herself in a manner that would be comprehended. Employees like her don’t last long, they’re to valuable. Thank you !

Great Auto Insurance company! I called over 10 different agencies and none compared to Insurance Direct. Jaqueline Murtella was so thorough and patient with me making sure to find the best deal to meet to my needs. She did the paperwork in a snap, making sure I received and understood everything all the way to the finish.

The company was very helpful with any questions I had. In particular, DAVID FLORES guided me and told me the steps I needed to take toward getting the insurance that works best for me he answered all my answers clearly and his customer service was spectacular. I recommend going to him for any questions!

Shackira helped me with my insurance quote through text message. Even though it ended up costing a little more it was still the most reasonable cost I’ve found. She was very friendly and knowledgeable and best of all made it very easy for me to set everything up. I’m happy with my choice!

Kevin was very friendly and enthusiastic about helping me. He was very detailed when explaining the different coverage options to me. If I could give this post a 10 stars I would. The overall service was superb and he speaks Spanish, an addition to his excellent service.

I called the Dallas location today and the staff was so unprofessional and rude! I would never recommend anyone to them. Awful experience. Please avoid at all cost. I'd rather pay a good price to have someone that is professional and knows how to treat paying customers.

I really enjoyed working with them on finding a good car insurance. They made the process easy and hassle free. For me finding insurance has always been a frustrating event, but now that has changed. Can't say enough great things. Try them out you won't be disappointed.

Jean has been an excellent insurance representative. Her extension, 147, is always easy to reach and she is always helpful in providing me with the insurance services I need. She has a thorough understanding of the various insurance options

I'd like to thank the Insurance Direct family for their exceptional customer service, particularly David, who took excellent care of me and secured a competitive cost for my vehicle insurance. I will absolutely continue to work with him in

Needed insurance for my son, Art at Ext 141 took my call. He was extremely helpful and professional. My son understood everything thanks to this man whom listened and explained to my son, helped him get the best price for his needs. People

When dealing with Insurance agencies and trying to find the best policies available is usually the biggest hassle ever, Although when I contacted A-1 Insurance Direct the experience was so different. I spoke with David at Ext 111., I will

There’s only one reason. It’s the customer service/ sales representative Jaquilene ext 162 I believe. She was amazing patient and walked me through every bit of the process. Give that woman a raise or paid vacation. She’s the kind of rep

I have been a loyal customer with this company for years & they are the best. I refer everyone to them proudly. Today, I had the pleasure of speaking with Mr. Art & I am so grateful ! He was prompt in answering all questions, & concerns,

I spoke with Jean and she was amazing!! So sweet, polite, and professional at the same time while answering all my questions!! Great people skills and communication! Great employee you should have more like her !!

Great service ! Very quick on getting things done. And also gets you what you are looking for and doesn’t try to sell you out , will always provide what you’re looking for ! Thanks

David Sosa was very helpful and friendly! Gave me the best rates and had a very positive attitude throughout the whole call. Will definitely recommend this insurance company.

Jacqueline was very patient and kind while helping me get thru my quote and final paying process she really was a life saver with all these high priced insurances out there

Arturo Pinales helped me put insurance on my first car! He did amazing, answered all my questions and helped me through every step! Thank you so much!

Yahaira was very courteous and made the process for me much easier and I appreciate her patience with me the most! Great customer service skills.

I was able to get affordable insurance on my car and can finally breath a little easier knowing I'm covered..thank you for all your help

Art was amazing with me took his time to explain everything and didn’t have a problem with answering all the questions I asked

Kevin was very knowledgeable and professional. Got me the best price out there, highly recommend to all my friends and family.

Martha was extremely friendly and made the whole process so easy. I will definitely seek her out for all my insurance needs

My experience was very easy,affordable and the insurance agent was very knowledgeable and helpful with a great attitude

Recommendable..! Good service, David assisted me, very specific and precise about the service they provide.. …

- david was such a great agent by assisting me trying to figure out which price fitted me best, great job of him !

Seems to be an efficient way to get car insurance. David Sosa was super helpful when handling an issue I had.

Good customer service and good price ❤️Thank you for your attention Kevin José Reyes, I appreciate your help.

Customer service was great helped me with what I needed and provided me with a good plan for full coverage.

Jacqueline is an amazing agent. She's assisted with what our needs were. Blessed to have her.

Superfantastic Great “next man up” filled in when the other agent was not available. Pleased

Ferdi with your Tampa Office is AMAZING! Very helpful and conscientious of my needs!

Service was awesome they really worked on getting us set up tha Ks so much

I enjoyed working with Sharkira. She helped find the best option for me.

Very happy with the whole process of obtaining the right policy for me

Samantha was very professional and very helpful to my needs. Thank You

Excellent service, had no issues at all and was very helping!

Took forever to get a quote and then it was wrong. Avoid

David Sosa was so helpful and friendly. I loved him.

Shackira was super nice and helpful!!! :)

Wonderful customer service!!! …

Awesome job great customer service

Good service and staff

Efficient and fast!

Excellent service

Amazing