Interwood Furniture DHA is a Furniture store located at 211 Street 11, Sector Y DHA Phase 3, Lahore, Punjab 54600, Pakistan. It has received 173 reviews with an average rating of 4.0 stars.
Monday | 11AM-8PM |
---|---|
Tuesday | 11AM-8PM |
Wednesday | 3-8PM |
Thursday | 11AM-8PM |
Friday | 11AM-8PM |
Saturday | 11AM-8PM |
Sunday | 11AM-8PM |
The address of Interwood Furniture DHA: 211 Street 11, Sector Y DHA Phase 3, Lahore, Punjab 54600, Pakistan
Interwood Furniture DHA has 4.0 stars from 173 reviews
Furniture store
"Worst customer services… 70% items were out of stock…we ordered a bed set…they asked us to make complete payment in advance…we did…they delivered only bed the next day and half of its parts were missing…and didn’t send assembling team"
"They delivered me the damaged bed without proper packing on the very next day of purchase, so I went to their show room in DHA to discuss this issue personally, I found that the bed I purchased just one day before, was removed from their show room, it means that they delivered me their show room item"
"Interwood is the most pathetic brand interms of its services and after sales service"
"Absolute disgrace"
"I ordered a bed & they gave damaged one"
Worst customer services… 70% items were out of stock…we ordered a bed set…they asked us to make complete payment in advance…we did…they delivered only bed the next day and half of its parts were missing…and didn’t send assembling team..the next day they delivered rest of the parts but assembling team was still not available due to rain…then they sent assembling team on third day and bed was making creaking sounds as they didn’t assemble it properly…after days of calling them visiting their store again n again they sent the missing bed parts and their carpenters came to assemble it… They promised us the rest of stuff will be delivered in a week or max two…which took more than 7 weeks! They just kept giving us new EDD…after 7 weeks they finally sent the remaining furniture…still unassembled without any assembling team or carpenters! We are still waiting on their assembling team… SO AS THEIR RECENT CUSTOMER…ITS MY HUMBLE REQUEST AND “MUFT KA MASHWARA” PLEASE DONT BUY ANYTHING FROM INTERWOOD PAKISTAN! P.s., forgot to mention, my brother in law is still waiting on his missing night stands from years old order!
They delivered me the damaged bed without proper packing on the very next day of purchase, so I went to their show room in DHA to discuss this issue personally, I found that the bed I purchased just one day before, was removed from their show room, it means that they delivered me their show room item. Mr Saad (Show room Manager) was the main person for such kind of bad sale tricks, then Ms. Farrukh from After Sales Dept told me that it is not interwood policy to refund the payment and on the other hand the bed I purchased was out of stock. it also means that I have no option but to keep the damaged item. I talked to their helpline and threatened them for Legal actions and finally it took them almost 2 months to deliver me a new bed in proper packing. It was such a very BAD experience. Interwood has not only lost me but my friends & siblings that used to be their customers and witness of this case.
Interwood is the most pathetic brand interms of its services and after sales service. We have ordered almost complete furniture of house from Interwood. 1. We ordered 3 beds, their legs were missing then screws were missing. After so many days parts came then assembly team came. Then one bed was not installed properly and one bed is its having installation issue. Side tables were arrived defected, issue is still not resolved. Dining table chairs were all defected when arrived. Their assembly team has no basic attiquetes. They are all non serious people. It was our biggest mistake to buy from this brand. It is highly recommended to everyone to not to buy from this pathetic brand. We will never buy again from here and of course they should realize that unhappy customers spread bad word of mouth.
Absolute disgrace. No respect for your customers time. We will take your money but the delivery? It will come tomorrow. Oh, it didn't? It will come tomorrow, it will come tomorrow, it will come tomorrow. Everyday, calling them is the same excuse. Then when they finally deliver, the assembly team will come tomorrow. They didn't? They are "aligned" for today. But then they didn't come, there was an issue. They will come tomorrow. 5 days I've been stuck at home waiting for them to deliver and assemble my furniture. Now they aren't even giving me any excuses and tell me they will call me back. Don't bother with these people.
I ordered a bed & they gave damaged one. we changed the design but still they delayed the bed for 2 weeks but took the payment, despite of going a thousand times to the branch they were keen on just getting the ‘money’ but not providing with the bed. the worst service i have seen in pakistan, would never recommend. It’s been 1.5 months and we still don’t have the bed despite changing our design from the defective one to another or EVEN paying more.
Bought some items, delivered and installed with few missing handles. Took a toll to get the missing handles. No action on an office chair with faulty hight adjustment which is at least 3inches higher than the regular chair, making it very uncomfortable to use. Still waiting for any action by this well reputed furnisher to resolve for the last 10 days. No
Extremely poor service, lack of commitment, very late deliveries, salesmen/women are ill informed about their own procedures. Don't bother to attend calls after payment made. Even their helpline doesn't help. Only that we've registered your complaint. Nobody cares to contact/resolve. Very bitter experience
The worst experience so far. They had sent unassembled furniture in boxes 4 days back. We are now at the mercy of their assembler who is not showing up. Word of caution ⚠️ Do not make payment unless the furniture reaches u along with an assembler. Third rate service. What a pitty! No system at all.
I recently had the pleasure of purchasing office and home furniture from this establishment and I must say, I was thoroughly impressed with both the products and the service. The staff was incredibly supportive and knowledgeable, and they
Highly unethical no after sales services what so ever. No body is there to listen after they sell. Even during the warranty period they never bother to address their liabilities. Big name but unfortunately no professionalism
Products are good enough for the premium price I paid. Their accountant needs to understand something that he must not argue with a client just because he thinks a debit card can't be swiped for more than 50K. …
High quality kitchens, wardrobes & doors. They have elegant designs & a new range, its a whole new world. Highly recommanded for people from all walks of life specially the ones interested in furniture.
Very poor customer service. with zero flexibility. I should have read the comments before ordering . I would not recommend this brand to anyone after my recent experience.
Really sad to see such a company go down the drain. The quality of material, service and customer support is absolutely 0 now. Perfect example of how to kill a company.
This location is not under good management, as they did not have any message on their Google Maps location that they were undergoing renovation. Waste of my time.
They don't deliver on time. So don't trust on their delivery time. I ordered 10 days back still not received completely. The delivery time was 1 & 2 working days.
Nice place to shop for home furnishings and office furniture. A bit on the expensive side but being Interwood the prices are understandable. Nice polite staff.
Mostly they have good stuff. I went there for the sale and unfortunately whatever I liked was not on sale. Otherwise built quality is good as always
Half the things that are on display aren't in stock. Selected 3 different office chairs that were on display and none of them were in stock.
The neatness and product quality is amazing but the problem is their delivery its pretty bad not good for a place with good reputation
Bought furniture. Everything was in stock. Delivered the next day. Assembled the day after and polished the day after that.
The Chairs they are selling for 20k+ is worth chairs been sold at 7-8K, I bought few for my office. Very Very Bad Quality.
Their price and service is better then other competitors, you can find everything under one roof for your furniture needs
Excellent place where you can have all options of home furniture. Sale staff is very cooperative and knowledgeable.
Impressive customer services i like the way they are dealing the customer. Good range in kods furniture …
Very economical and best furniture place. Customer services is good. Product quality is very good …
Excellent Showroom having Furniture Products within affordable prices and sale staff is very professional.
Worst ever experience. Overpriced termite infested furniture. Don't make the mistake of buying from them
Great quality products. Always love buying stuff from Interwood. Costly but worth the product quality.
Nice furniture but nothing out of this world plus expensive and their furniture is not of solid wood
Best place to buy anything but I personally recommend the one in Garden Town. They are massive
Bcz we select dinning table, next he changed chairs & raised price 2ndly delivery not on time
Nice place with decent furniture. One of the oldest local companies in this business.
Having a great executive range as well as modern designs for Co working spaces
Excellent products. Very helpful, cooperative and professional staff.
The behavior of employees was good specially Mr Umair was so nice.
Awesome place, where you buy everything like your life style
Quality products and services but Limited range of choices.
Their web is old and sometimes the things are out of stock
Perfect groceries , food, clothing, enternmient all in one
Good options for kitchens and doors. We can see variety.
Goood place for furniture and very nice prices on sale !
Place to buy best wooden furniture doors & Wardrobe
furiture shope their own designs not coustomise
Not good furniture & poor service …
Nice place for furniture, it's a costly place.
Good furniture selection, specially wardrobes
Best experience with furniture, recommended
Excellent service and well behaved staff
A good but expensive place for Furniture
Good furniture but not worth the price.
Nice furniture with reasonable price.
Good modern furniture. Good services
bad quality, bad customer service
Worth it if you know the product
Overall Experience is very good.
Nice furniture designs available
Good place for buying furniture
After Sale Services not Good
Good place, expensive stuff
Good products and services.
Good options for furniture
Good Staff Good Furniture
Best customer services..
Limited option in store
Something like IKEA
best in furniture
Awesome products
Good furniture.
Very economical
Fantastic place
Good furniture
Very expensive
Nice place
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