Sold me faulty Air Max 95's then I couldnt get a refund. The JD policy is its down to manager descretion (they did not want to some out of the back due to "being busy") They needed to be sent off when there was clearly a squeeky air bubble

Nice people who work there.But the lady manager who was running the shift around the closing time on 15/07/2021 was very rude,Was like saying to her work colleague oh I need to get out of this place.I’m fed up of these customers,I need to

Ridiculously small selection of womens trainers. And the staff absolutely could not care less about helping customers. They're too busy talking amongst themselves and displaying a very unwelcoming attitude to customers who dare to disturb

Avoid. I went in today and approached two "customer service" staff, they ignored me & continued to discuss the best position for a shelf. I stood there waiting for five minutes then just walked out. Being the only white English person in

Very rude mixed race girl at the door who apparently is the store manager (Reena) started shouting at me just coz I asked her a question about a product size. very rude and horrible nasty woman. I have contacted head office about this

Very disappointed with service I was made to travel twice to collect my order which they were not able locate on the first day, mysteriously it was found on the 2nd day. I felt the staff was unprofessional in handling the situation.

Ordered online but fulfilled order sent to me incorrectly, returned item to store given extended returns due to current climate (Zara take note). Store customers services and staffs are welcoming. Matter resolved to which I deemed

Staff are just having a jolly and not very helpful. Asked for a gift receipt and I was told I was ‘too late’, even though I asked if they had gift bags, 2 minutes beforehand! Change your staff or get a decent manager in!

Good place to buy trainers. Staff for me were very helpful. Worth looking out for special offers. Don't like buying shoes/trainers online so having this popular store nearby with free parking is great. Use it or lose it.

Avoid. If you want to use fitting rooms make sure you gonna be there at least 2h before closing time, after that time fitting rooms are closed because staff already clean them for the next day. What a good planning.

I came to pick up an order and i found the door closed at 6.40 pm on a friday! And then they decided not to let me in. Why ay they close at 7pm when they dont! I drove just to pick one thing up. Ridiculous.

I was deceived instead of two T-shirts, 30 pounds put one T-shirt, I am not happy with this and I do not want to go to spend more money and nerves there anything. It is advisable to bring the T-shirt home.

Customer service is not existent in this store. Needed 2 pairs of trainers and a cap. Not 1 sales assistant offered help. Walked to cash desk to ask price of items as lots of items were not priced.

It can be quite daunting picking out some trainers, but all of the team here make it easy and painless. Unlike your competition across the way from you who seem to never have anything in stock!!!

I mainly do online orders that I pick at the store so it's very difficult for me to judge the shop itself, however I always get good service and I'm happy with customer service I received.

Got turned away at the door for pushing an e-scooter. I said I just wanted a cap but security said ‘no scooters allowed but sports direct will allow you in and the caps are cheaper’

Good range of clothes & shoes sadly my size is popular and out of stock in store did offer to get in I asked anywhere else in stock luckily available and will pick up tomorrow

Good products here staff are fast and prompt very good customer service , clean store , good music and the experiance in this store makes you want to shop .

I went today No busy in store I ordered the shoes size and waiting didn't bring the item then I asked again the guy took long time to bring finally I got.

My first visit to this store, a couple of weeks before Christmas. Absolutely zero customer service and the person on the till didn’t even speak.

I bought a pair of trainer's 26/4/21 the price shown was £50 but apparently they were £55 they had the wrong price on them so had to paid £55

Size tags on the clothes hangers are wrong again, happen to me second time watchout. Overall Staff very friendly and nice clothes selection.

What lovely staff! Felt very looked after today when I got some new adidas trainers for my kids. Very nice range of trainers. Also Jordans.

Nice store reasonable range this chain of stores has one issue and that's price it is heavily marked up regardless what your there to buy.

I like this place big plenty of helpful staff. .and u can often find a real deal or bargain. .plenty free parking. Takes returns

Pleasant shopping experience with friendly, helpful staff. Just a shame NHS discount can only be used online and not in store.

Nice store, good selection and staff are helpful. Better range of products compared to other staff.

The staff are quite helpful in this store was happy with my purchase could have been cheaper though.

Visited when it was quiet, no hassle, plenty of staff to help - picked up trainers, no issues.

Was in the store yesterday the lady who served me was amazing. Boight a pair off stan smith.

Stock wrongly priced, the manager suggested I changed the label to get the item cheaper.

Very helpful staff treated at the door. Had a beautiful lady behind the counter too.

Love this store always has everything that I want or need …

Avoid this store, staff is so unprofessional and manager was rude in talk.

Lovely staff .. good deals .. again everything in 1 place . X

Very good service, very polite and friendly staff ⭐️⭐️⭐️⭐️⭐️

Super experience and super staff, thank you again …

Good collection of different articles

Like it but very expensive

Helpful staff and clean