Jack in the Box

902 reviews

7510 W Lake Mead Blvd, Las Vegas, NV 89128

locations.jackinthebox.com

+17028383900

About

Jack in the Box is a Fast food restaurant located at 7510 W Lake Mead Blvd, Las Vegas, NV 89128. It has received 902 reviews with an average rating of 3.9 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Jack in the Box: 7510 W Lake Mead Blvd, Las Vegas, NV 89128

  • Jack in the Box has 3.9 stars from 902 reviews

  • Fast food restaurant

  • "I really hate doing this which is why I put this one off not really a big fan of fast food I'm on a budget to begin with but when I bring coupons in and a friend and someone charges me $20 for two of us to have a meal which is what I paid for a meal at Romano's two nights ago I'm insulted I wouldn't have fed this to a stray dog the service was awful I feel ripped off the food was disgusting the wait was horrible"

    "We went to this drive through at 11:57 pm and the person at the cashier was smacking his lips while my husband was trying to order his food after a long flight"

    "Only because they took the dine in away"

    "What a joke Went there for some chicken strips as you do, they have maybe a 60% success rate in getting you the food you ordered which actually isn't too bad as Vegas fast food places go"

    "This is the second time something has gone wrong with my order at this location"

Reviews

  • Rachael Pryor

I really hate doing this which is why I put this one off not really a big fan of fast food I'm on a budget to begin with but when I bring coupons in and a friend and someone charges me $20 for two of us to have a meal which is what I paid for a meal at Romano's two nights ago I'm insulted I wouldn't have fed this to a stray dog the service was awful I feel ripped off the food was disgusting the wait was horrible. Okay one good thing they have these little churro things dollar fifty your best bet grab those to go and your set anything else unless you're easy to feed and you've got a cast iron stomach go for it. When they ask me if I recommended this restaurant for small children I said absolutely not because I don't believe kids should be eating this quality of food they deserve better.I'm very sick right now and I usually watch everything I eat to make sure I'm getting the right amount of nutrition. And I don't think this is the place for anyone to do that oh I will also say they do have a pumpkin spice shake that would be a nice treat for anyone to share in the holiday time you can get that available in the Drive-Thru and don't even have to go in this establishment and maybe have that as a dessert after a good meal. That's all I have to say sorry to be harsh guys but I look out for my own house and those that I love and why not the General Public

  • Joanrae Seu

We went to this drive through at 11:57 pm and the person at the cashier was smacking his lips while my husband was trying to order his food after a long flight. My husband only took 2 mins deciding his drink and the cashier stated, ‘oh my god, sir, you taking too long‘. My husband told him, let me speak with your manager and he asked my husband if he really wanted to do that. When we pulled up to the window, the manager was already at the window saying that she apologize and she already spoke with the employee. As my husband told her that was very rude, the kid ‘cashier’ was behind her saying inappropriate things while she tries to hold him back. I told her that even the way his acting right now is not appropriate as an employee and she apologizes again stating that’s her son and that his just a kid. The kid also starting threatening my husband to come out the corner. I told the manager (his mom) that it does not matter if he is your son, he is still your employee and he should apologize for his poor manners and she said that she is apologizing for him and if we wanted our meal or not. Never experience no drive through like that since I moved to Vegas in 7 yrs and certain my husband whose lived here for 20 yrs. We just moved to this area and we are very unfortunate to have experienced this.
Service: 1
Atmosphere: 1

  • Michelle

Only because they took the dine in away. Can only order through drive thru or delivery now. What about us walk up people? Shopping nearby and want to eat your food and relax inside, nope. So we went to Denny's and had a wonderful meal, relaxed inside and so did a few of the people that we met. They too had wanted Jack In The Box. Oh well. Your loss JITB. ADDENDUM:. Jack In The Box responded with their form letter explaining how Covid has forced them to keep their dining rooms closed. Then why have I been able to dine in at every other Jack In The Box I've been to? Like yesterday. And last week. And the mandate was lifted by the Governor a few weeks ago. It must just be this location. But we'll never know because it was a standard form response. They missed out on a lot of business. There was a soccer tournament going on at the park next to this location and they were turned away because the lobby was not opened for business. I'm a masker and will continue to wear my mask. But eating out can be done safely and with precautions, we can all return to some sort of normalcy. The new normal that is.

  • Zeus Pursley

What a joke Went there for some chicken strips as you do, they have maybe a 60% success rate in getting you the food you ordered which actually isn't too bad as Vegas fast food places go. 3 cars in line took about 10 minutes to move, again not too shabby relatively speaking. Get my food, drive home, ordered regular crispy strips, got all spicy ones instead, and spicy food and I don't really get along, so I go back, explain the situation, and ask how to avoid this in the future, since this exact scenario happened last trip as well. I get home, open the box, and 3/5 chicken strips are spicy. I cannot fathom what goes on behind that window but do yourself a favor and go literally anywhere else, since you probably won't get what you order anyway. Awful, awful location. I only write these reviews in the event of a complete disaster such as this one, please heed my warning.
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3
Recommended dishes
Burnt Spicy Chicken Strips

  • Chesha Embers

This is the second time something has gone wrong with my order at this location. I’m completely missing a milkshake which unfortunately was the one thing I really wanted from my order. Not to mention one of the issues I’ve had with this location was getting a phone call from my doordash driver telling me they witnessed a female worker touch the walls, tables, counters, etc and then without washing her hands make the food that was ordered by many customers that night. Absolutely disgusting. I have y’all two chances. I’m never ordering from here again and I hope y’all get a health violation because that’s just disgusting to not wash your hands or wear gloves when handling peoples food, I don’t care if you care about your job or not. That’s peoples health you’re messing with.
Service
Delivery
Meal type
Dinner
Price per person
$20–30

  • Leslie LaGuardia

I’ll admit, I’ve tried cheeseburgers at McDonalds, Burger King, Wendy’s, Carl’s Jr. and Dairy Queen, but None compare to the quality of Jack in the box. Best fresh ingredients, lettuce is crisp tomatoes are red. Bacon is thicker than other fast food places and flavor is better than all of them. Pricing is about the same as others but the coupons they put in the mailbox are awesome.i think$2.99 for only 3 jalapeños poppers is way too much. That’s my only complaint. French fries are hands down better than any other fast food chain. Perfect texture and crispness. Depending on the Jack in the box I go to the service will vary. The service is between 2-5 stars. Sometimes they need to thank you as they hand you the food. I’ve experienced very good service at McDonalds but rarely in other fast food chains. Hands down though 5 stars to Jack in the Nox.

  • Plasma Snake

If you come here for the morning shift the staff and food are on point. I ordered a Ranch Chicken sandwich combo here todayx and not only was it hot and tasty, but it looked like one of the photos they take of the food. I was impressed. Fries we hot and fresh and I even got more than I ordered since I ordered a small and the fries were full in the little bag and a bunch more spilled out in the tray. I did not take a photo to share, here read this: I hate people that take photos of their food, so if you are a person that takes photos of their food... well... be offended. With that out of the way, I will wrap this up by saying that the ladies that work here on the morning shift are super friendly and do their best to make all their customers happy.
Food: 5
Service: 5
Atmosphere: 5

  • DeeDee Villavicencio

I had a client with me that wanted Jack in the box it was lunch time. they wouldn't let me do two separate orders??? In this time of expensive gas they expected me to go through the drive-thru order my clients food come back around and buy my food??? I had to surrender ...cuz I'm with my client!!!... And!!! there were five cars in the Drive-Thru ahead of me... Mind you when I pulled in I was the first and only car in the Drive-Thru... Their anti-customer their, anti-environment, their anti-respect for who gets there first... What's the difference if me and my client come in two separate cars or one car they're anti carpooling!!! They don't deserve anybody's business.... There's so many other fast food joints... I am anti Jack in the box now

  • Matteo Caprani

When it comes to fast food restaurants, good old Jack beats the dickens out of his competitors every time. Jack's "breakfast anytime" menu is a notable compliment to his regular menu which features a virtual plethora of choices for restaurant patrons no matter where their taste buds may take them. Drive-thru service is quick and mostly efficient with friendly servers manning this option. Wait.....I just can't forget to mention the great shakes offered by this fast food establishment, all of them are "to die for, especially the Oreo shake, my personal favorite. That being said, I must stop here today and indulge.

  • E B

Ordered curly fry for (2) 3.50 waited in like 30 minutes and still was not ready at the window and the man or woman didn’t even know what they were doing and I got really irritated and left. If you go past 10 pm expect +30 min wait and for to go orders expect food to be cold. (I do door dash and they are severely understaffed and I blame management.) I needed to write a review for management. Thursday night 5/19/22 Wanted to add that I had to wait 30 minutes for a drink, and I was surprised the staff didn’t care when I told them they forgot. They said nothing at all. Love late night food. Need better teamwork.

  • Aileen Palomino

i went to jack and the service was so slow and the line was hardly moving , i go up to the window and see that only one person is working while i saw no other workers in sight. if jack is the type to overwork their workers and let others slack off i will no longer be going. i remember to had caught the only worker that was working that night and it was a worker named jessica , she is such a kind soul even with all the rush and pressure she still managed to keep a smile on her face knowing she had to do everything. if i EVER eat at jack again she’ll be the only reason.

  • C Rican

Today is October 25 2:20 in the morning I ordered some food and it was called the manager tried to argue and say trust me that it was made fresh it was not!He is lying and misleading the customer by giving out food that’s not fresh when I specifically asked it to be cooked fresh only one thing was made fresh and I got the wrong drink everything was wrong. Then hop on speaker while I’m talking to one of the employees and tries to over talk to me. Go to another Jack-in-the-Box do not come to this one if you value customer service and decency.

  • Laura Millan

It was around 2:35 pm I asked for a Jr cheeseburger with no mustard and no cucumbers I also told him nooo tomato and and he answered harshly do you want a jr tosino or deluxe and I said noo a jr cheeseburger with lettuce and he gave me the bread almost frozen yes lettuce and without a receipt, I knew that I was going to do this because of your rude signature of serving a client today date 06/05/23
Service
Delivery
Meal type
Lunch
Price per person
$1–10
Recommended dishes
Cheeseburger

  • Lyndon Rohde

Power outage caused whole drive through to be backed up, i'd normally wouldnt blame the restaurant for this because its not their fault, but they literally had 5+ cars stuck with no way out for 20 some odd minutes. Most places would ask you to wait out front to wait for their burners to go on. Nope. Just stuck for 20 minutes, we could have gone across town for different food in that time. Terrible management skills with handling customers in a bad situation. The food was okay though.

  • Cher Curtis

At an average of at least three times a week I visit this location. Most fast food restaurants are just that fast food restaurants! This location has some of the best employees. They are always pleasant and greet you with a smile! There is one that goes above and beyond it seems! Nancy remembers my order even down to the sauces! She goes out of her way to say hello even when she is not at the window! I Never write to many reviews but have to give credit where it is do!!!!

  • Brijette Taylor

I placed a mobile order and my card has been charged. When I arrived to pick up my food the drive thru is blocked off and doors locked. No one is answering phone. This is ridiculous! I will never use the mobile app or visit a Jack In the box ever again. I want my money back. This is the 2nd time in 30 days that I will have to dispute charges due to this company’s unprofessionalism. I will be contacting corporate as something needs to be done about these constant errors.

  • Deyna Dane

Horrible service! Ordered food in the drive thru, asked to add a jumbo jack meal when I got to the window (mind you, this is for a homeless person outside) the “manager” said, “No, you have to go back around in the line again.” I told her that I would wait in the front for the order, she still said “No” I asked her what was the phone number for corporate, she told me “I don’t know, look it up!” then slammed the window. She was extremely rude and unprofessional.

  • Mrs. Richard Quercio

ABOVE Average quality, taste, presentation and fair prices. It is not just hamburgers and fries. Friendly employees,clean restaurant, serving areas, bathrooms and surroundings. Unique is the major difference that they dont mass prepare food in anticipation of expected customers. Food is prepared when ordered. Many choices. Good portion sizes. Tasty food, fair prices. Good value.
Service
Take out
Meal type
Breakfast
Price per person
$10–20

  • Michael Anagnostakis

This location is rather bland. Lucky to get fresh fries and tacos. What is noticeable is that it has a dreary atmosphere. Most of the young people do not smile, talk to you from the side and seem that they cannot wait to end the interaction with the customer. They have a very dreary and somber attitude. The older folks, when they are there, are cheerful and pleasant. They happen to be a rare treat.
Food: 4
Service: 3
Atmosphere: 3

  • Scott Hansen

The last 3 visits when we have sent our runner to get food they have messed up the order by forgetting items. Then when we sent our runner back they question him whether they really forgot the items or not. On top of that, they don't do anything to make up for the fact that they messed up and caused you to have to run to the location twice to get your complete order. We will not longer be going to this location due to this. This is unacceptable.

  • Carolina Guerrero

I’m from Utah I went to this jack in the box while I was on vacation and they were horrible they didn’t give me a recipe and I was missing a hamburger I whent back to tell them and the worker there was so rude! Telling me with a bad attitude that with out a recipe they couldn’t do anything! How would I have a recipe if I didn’t get one? I understand that’s what they have to do but a better attitude about it would have been better!!!!!’

  • Taylor Rodgers

Service was quick and polite. I went through the drive thru at a pretty peak hour and got done quickly with my order correct. I got the pita, which wasn't all that excellent. I kept finding small pieces of egg that was not part of the order at all so that was weird. The fries were hot and fresh which is what I'm super picky about. I'd just suggest trying a sandwich or burger over the pita, only because it doesn't seem too popular.

  • Bill G

Crazy to be doing a review for a fast food restaurant, but I believe in giving credit where credit is due. I've been to this location several times, the people are always nice, and they've gotten my order right every time. I usually use the drive-thru, but a few times I've been inside and the service was outstanding, like letting me know about specials or a better way to order something to save money. Really like this one.

  • Christopher Jay Williams [Gibson MS]

I made a complaint and haven’t been heard. So this is how I have to respond to that. First off the lady working the window was very rude and did not apologize after I came back and waited in line for an additional 15 minutes just to get items that they shorted me. I was nice and understanding and they didn’t even apologize. The popcorn chicken was stale like it was sitting under the warmer all day. Avoid this location!

  • Elle Dubbleyew

Excellent prices, great portion size, always fresh food served extremely quickly with a cheerful smile. We wish we could eat inside, but we are glad the owner is keeping the store staff healthy and safe, so we will wait til they open the dining room and be glad for opportunities to eat outside in the car and witness a gorgeous sunset over the mountains behind us. There are blessings everywhere if you look

  • Darth Vader_702

I started using the mobile app which makes ordering and pickup easier. Order and pay on the app then just pick it up. I wish they would reopen their lobby so I don't have to wait 5 to 10 minutes in the drive thru because the line gets long at times. At least the order is correct and their prices are still reasonable.
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • Matthew Doremus

Ordered Uber from this location. I guess they didn't feel like working because they purposely made my food wrong. How do I know it was on purpose? I ordered Jr Bacon Cheeseburgers. What came was in their Jr Bacon Cheeseburgers wrappers. Came on hamburger buns. Had Mayo, Mustard, and Ketchup. But was breakfast ham and an egg. Disgusting.
Food: 1
Service: 1
Atmosphere: 1

  • Noah Musarra

You normally know what you’re getting pulling up to a place of this kind and normally I wouldn’t be one to complain but quite literally i ordered one thing and it was wrong. I would’ve got other things but the guy working the window rushed along and just said to meet him at the window. I normally wouldn’t fuss over 3$ but meeting me with a bad attitude and then getting my order wrong. Foh

  • Nicole

The customer service at this location is horrible. They seen me standing at the counter for 5 to 10 minutes with no acknowledgement or anything. One lady on the fryer looked at me with no emotion. The restaurant has flies everywhere and food on the floor and is not clean at all.
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1

  • jenniiBlue TQM

They are very unprofessional I asked for manager and the person that attended me said that the manager wasn't available that she was on vacation... and that they need people for graveyard instead of swing or am they said they were filled up when I'm sure they should have availability if it's now hiring why I'll it be up if it's common sense it's for varies shifts...

  • Margi Perchetti

The food is good, the menu wide and at prices that are reasonable. And they have the best peach tea.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 2
Recommended dishes
Onion Rings, Fashioned Thick Shakes, Chicken Sandwich, Two Tacos, Breakfast Jack, Sourdough Jack, Sandwich

  • Cristina Franklin

I ordered meat lovers burrito and this what I got , they just slap some egg sausage cheese and ham? I've ordered this before but wow...who ever put this together didn't like his/her job! no effort what so ever. I will not come back to this location
Service
Take out
Meal type
Other
Price per person
$30–50
Food: 1
Service: 1

  • Alix Ghostie

Cashier & manager didn't know they accepted Postmates orders. Took a bit longer than it should to get my customer his order because of it. At the window, I had an order with 5 cups in total & they didn't think to give me a holder even after I asked for one. Other than knowledge & communication, the kitchen was able to get my large order within a few minutes

  • Shawn Walker

Went to grab some food at 7:05 and doors were all locked, sign says dining opens at 6:00. People inside just looked at me and kept on with whatever they were doing. The drive-thru was open but my work truck would never fit. Can't say anything about food quality since I had to go somewhere else.
Service
Dine in
Meal type
Other
Service: 1

  • Gustavo Sardi

My wife and I just did an order at the drive thru. We asked for a Bacon Ultimate Cheeseburger and after getting home, we figured that it was a Jr. Jumbo Jack (Are you serious? Get my money back man!!) Bacon Cheddar Potato Wedges with almost no cheese. OLD bread on the burgers. Unfortunately it was the worse experience on the Jack in the Box we ever had!

  • MARIE

I usually only give reviews on my interesting visits lol but this was a good one! Everything that was ordered was hot and freshly cooked... The drive thru line was long but it moved quickly. When I got to the window, everything was ready and she had all the sauces and napkins in the bag already without me asking. Just moved in the area... will be back!

  • Yvonne J

I have been a visitor to Jack In The Box since I was small. I am now in my 50s. I will say that the food has changed quite a bit over the years. On this visit I actually had the fish sandwich combo and was pleasantly surprised that the food was better than I have remembered in recent years. This place was very clean and the staff is very friendly.

  • Jeffrey Funicello

Typical Jack in the Box. Most everything is average except the wait time. It is the slowest I've ever experienced. Once you inquire about your food preparation their attitude gets very belligerent and offensive. It should take 25 minutes in the drive thru. Subpar employees equal subpar service. All in all just a very average dining experience.

  • Jessica Zichlin

The staff is rude and ignore customers at the counter the manager and courage is this matter of fact when she realized I was waiting to order she laughed and turned her back on me when I told her that was not good customer service she said goodbye insulted me and then tried to follow me outside the building trying to threaten like an animal

  • Paul R.

Drive thru 11/12/20 1220am. Employee at drive through was rude and condescending. If it wasn't for my girlfriend driving away quickly I would have challenged the little burger flipping queer muthaFer to a fist fight Thanks for the response. Yes I already filled out the form provided on the website on the same date I posted this review

  • JulieAnna Cantere

Jay gave great customer service ! After taking my order with a friendly smile, there were an unhappy customer after me, Jay was very apologetic and very sincere and solve the situation and made the customer very happy and the customer left with a big smile! My meal was hot and fresh and I was happy and satisfied! Thank you Jay! :)

  • Donald Wilkinson

So one time they messed up my order and only filled up my drinks roughly half way(I guess because I said no ice?) That was annoying but other times it's great so I guess it depends on the team working at the time ? Drive through is where I have the problems usually so I suggest walking in to make sure everything is alright.

  • A.B Honest

Waited behind a car for about 10mins have no clue what they were ordering that took so long because the bag handed to them looked like just some value fries and jr bacon cheeseburger lol but finally came my turn and the drive-thru employee apologized for the wait and even threw in an extra sauce and napkins oooh yeah lol

  • MRS. KR

Depending what on what time you go it’s a hit or miss with your food. The French fries was cold but they did replace them. The sourdough chicken sandwich was good just wish they used a different piece of lettuce. Ate inside and it’s a clean place and the soda machine was up to date. Pretty good just go at the right time.

  • Chakra Shop

Horrible food, they do not change their grease! You can taste old food when you eat the hashbrowns. They give you cold food that's been sitting and they slap you sandwiches sloppily together with no love. The taste shows it. Not the best location. I took a photo of the lady who gave me old grease hashborwns.

  • Joan Johnson

Love Jack its the greatest nothing better then there at anytime. Thank you for bringing back Monster tacos everything on the menu is delicious thank you for severing us 24hrs thats so great. I'm on my way to see Jack.
Service
Take out
Meal type
Other
Price per person
$10–20

  • Savylovesyouu

Should have just drove a little extra to go to my regular jack in the box. Spent 10 minutes at the order speaker because the lady couldn’t get the order right. Ordered an ice coffee and it was sour. Both breakfast sandwiches were wrong. And the lady at the window, ruby, had an attitude. Horrible service.

  • Angie Person

Typical jack in the box food. They seemed to be short handed because the drive thru line was slow and the dining room was locked, but the employees were still pleasant and the food was hot.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 4

  • Pete V

App said dine was available at or about 7 pm 11/7/22. I have a white cane that I even raised up so this selfish sighted person could see it but the didn't open the door. I will retain an attorney fo all ADA violations
Service
Dine in
Meal type
Dinner
Service: 1
Atmosphere: 1

  • Jefffrey Jefferson

Went in today, 8/1/19 the soda machine was out of order, the bathrooms were out of order, the dining area was dirty and it was hot as hell in the lobby. I noticed the air was on in the kitchen. Service is also slow. I expressed my observations to an employee who came across as not very concerned..

  • S A

Never received my delivery I placed and no one answered the phone so I could fix it as far as I know I'm still out 23.00 dollars never a good experience here. As of 1/28/22 no reply third complaint Now as of 02/11/2022 still no response absolutely unprofessional management and incompetent staff!

  • Faith Reyes

I always go to this location. When i have complains why nobody answers the phone, i barely complain for wrong orders but when i need to i have to drive all the way just to get it corrected. Pls answer the phone i know its not busy i was just there. And i got 2 curly fries, i want the regular one

  • Jody Martinez

Raspberry tea taste like kool-aid with no sugar gross. Tomatoes were old. The food was just gross .
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure

  • Nat V

The entire staff has changed and they’re just rude and nasty and unprofessional now. There are constantly issues with missing orders and the staff is always rude about it. I miss the old staff, they were always fast and kind and helpful.
Food: 1
Service: 1
Atmosphere: 1

  • Brittani Avalon

Pretty terrible experiences here - they mess up your order regularly. Chicken in vegetarian dishes, and do not offer to do anything about it even though they have ruined your meal. Go to a different location at least.
Food: 1
Service: 1
Atmosphere: 1

  • vicki fuentes

I went to Jack-in-the-Box this morning my total was $9.71 I gave her $20.71 went to work got in my car realize my $10 was never given back to me tried to call and lo and behold the number is disconnected and I already threw my receipt away now what am I supposed to do

  • T Yazzie

Dang crack heads forgot my fries and gave me wrong amount of cheddar bites. Payed cash and they didn't give me a receipt. Disappointed, just got off a 12hr shift and wanted to grub big time at least the 2 homeless dudes by the drive thru were cool. Waste of my time.

  • pvasq1

I have a white cane, the app says dine in was open at or about 7 Pm tonight (11/7/22) but the door was locked. A selfish sighted person looked right at me but didn't bother to unlock. ADA violation - I will be getting an attorney. Don't apologize, fire that person.

  • Ava Steward

The popcorn chicken tasted like the oil was not changed, along with there fries and I gave a call after spending over 30dollars to have something done before placing a review and they instantly to just place the review instead of redoing my order! So disappointed!

  • GG_NinerFaithful

Came through Drive thru on the 18th around 2:30Am the guy at the window was beyond rude. One of the nastiest personalities I've ever encountered. Seems very upset with his job acted as if he didn't want to take my order. Will not be going back to this location.

  • Caitlyn

It’s always a hit or miss, but the last time I ordered here, they gave me a half eaten chocolate cake. I contacted the store, and no answer. I contacted customer service, no response.
Service
Delivery
Meal type
Other
Price per person
$1–10

  • Robbi Krueger

The employees here are so stinkin' friendly in here. Just kidding. Breakfast sammich was lukewarm, at best, and employees are rude/unfriendly.
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1

  • Marc

I love Jack in the Box but I would have to say that this one is just "average". I like the egg rolls and Milk Shakes but often they are out of Sweet and Sour as well as no Shakes which bums me out.
Food: 3
Service: 3
Atmosphere: 3

  • Henry Moore

It a jack in the box burger jumbo jack what can you say .
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
French Fries, Burger, Jumbo Jack

  • Crystal Smith

Whoever is working the morning shift....awful. I waited in line for 35 mins and there was only 3 cars in front of me. If it was only 1 time I wouldn't be leaving this review but I go everyday for my disabled mother. I refuse to go here anymore.

  • RamonJr Bonilla

This is one horrible jack in the box.There was a accident across the street and these employees who are supposed to be professional because they are at work are behind the build talking amongst themselves being nosy and looking at the crash

  • Foxwake

An older Hispanic man, his customer service is terrible, he treats customers badly, several people I know think the same and even myself did not know how to serve me, lack of respect, he does not know how to do his job and has a very bad

  • Michael Perez

I’m gonna be nice cause it’s Christmas time so I understand but no one‘s holding a gun to your head to work on Christmas. You have the choice. Some of us got more choices than others but you don’t gotta give us attitude when you get the

  • Joey Griffin

The manager here seems to put a lot of pressure on the employees. She was barking orders at the cashier the whole time we were trying to order. The rest of the staff seemed very unhappy and are meal wasn't what Jack in the Box usually

  • angel roldan

Food great, staff friendly, good atmosphere.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Vegetarian options
Vegetarian food was excellent.

  • loran burcham

How do these places stay open? Terrible food. Terrible service. Most of the time one needs a bed and to be extremely hungry to eat there. I guess it's better than eating dirt.
Food: 1
Service: 1
Atmosphere: 1

  • Sabrina Jensen

Terrible service. Every order is never correct and they charge for every sauce when one should be complimentary… if I could give zero I would.
Service
Take out
Meal type
Other
Price per person
$30–50

  • Ernie Payne

When you ask for 4 packets of mild sauce to go with your meal and you drive away with 4 packets of mayonnaise.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 4

  • Marilen Aquino

I rate them zero stars. The employee s there are high as a kite. They can't get the order right after repeating my order about 5 times. They might as well shut down the place, they're useless! SMH
Service: 1

  • Treshawn Phipps

This is the worst jack in the box I’ve ever been too . I asked if she could put cheese and bacon on my fries and she said yes but when I got my fries they were regular also the forgot my hash brown

  • Jojo Michev

I go here pretty regularly. Love the bacon ultimate with Cheddar Jalapeños. The $2 chicken sandwiches are pretty good. Nuggest too. All around pretty food is good. Service is usually good as well

  • Arrielle Blanch

The manager here is a jerk. He will pop his lips and roll his eyes at you, or at least that was my unfortunate experience here. There's a Wendy's up the street with nicer service and better food

  • Mike Powers

The iced tea is behind the counter so when you want a refill and ask they make you feel like a dead beat for asking. The staff has definitely gotten much more friendly since my visit last year.

  • Paul Centinaje

Stingy on the fries but I get it since your company only makes $175,550 per year in net profit, can't be too gracious with these costly fries, it's just bad business gg jerks …

  • Norita

Very friendly staffs, food is fresh and delicious. Today our cashier is kind & generous to my husband & me. Thank you Jack in the Box for hired kind staffs, really made our day!

  • Toni Beatty

I hate their burgers but I am ADDICTED to their yummy egg rolls. Who knew? Three egg rolls make a great light lunch. Make sure you get enough sweet and sour sauce for dunking.

  • Jaime Rosenberg

The burger was delicious. Probably my favorite fast food bite. This location's service was excellent. We were greeted as soon as we entered and the cashier was very friendly.

  • Carol Egan

Our food has always been fresh and is ready quickly. Lots of freebies on the app save you some bucks and allows you to order ahead so its ready instantly for pick up.

  • Angelica Juarez

I come today morning at this location in Lake Mead and the guy at the window was very abusive, very bad costumer sevice
Service: 1
Atmosphere: 1

  • Nicholas Arthur

This location closes there lobby early. So when you order food thru the app to pickup you can't get it
Meal type
Dinner
Price per person
$10–20

  • Pierre Jackson

I ordered and the customer service and was so unprofessional. I ordered one thing and they swore that another thing was not there….the worse customer service

  • courtney chen

I made a online order came to pick it up and Drive-through was closed and the doors were locked
Food: 1
Service: 1
Atmosphere: 1

  • Al Sang

Service efficient. No wait at 15:00 PM. Just had my 2nd fast food burger for the year. It was good (heck, for the price!!!) QUICK & tasty lunch-snack

  • Chay Sakurai

I usually go to this Jack in the Box, but in the drive thru you have to double check your orders because they seem to make mistakes often.

  • Woody Woodward

I get what I expect (salad) with decent quality for the price unless they are out of something due to supply chain issues.....

  • Kyle D

Please bring Jack n the box back to Virginia Tidewater area. PLEASEEEE.
Food: 5
Service: 4
Atmosphere: 5

  • David Drew Owens

Very Clean Saul they guy that cleans is So Nice!
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5

  • DJ Bigboyrollercoaster

Great experience all around. Drive thru guy was really friendly.
Food: 5
Service: 5
Atmosphere: 5

  • Sharon Kushida

I can't believe that a pair of their greasy 50cent tacos cost $3 now.
Service
Take out
Meal type
Other

  • Spencer E

Cold burger, old fries... friendly worker.
Food: 2
Service: 4
Atmosphere: 3

  • Robert Stehn

When to dine in at 10:30 and got rudely kicked out sign on the door says dinning in ends at 11

  • David Inouye

I ordered a southwest. This looks like the movie M*A*S*H!. Did the Korean War started again?

  • Kevin U

My favorite store is Jack in the box
Service
Take out…
More

  • Michelle Southern

The service was fast and the person that took my order was nice

  • Juan Cervantes

Drive thru boy has an Attitude
Food: 1…
More

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