Jack in the Box consistently impresses me with their quick and efficient service. As an Uber Eats driver, I appreciate how well they prepare orders, ensuring that they're ready for pickup right on time. It makes my deliveries smoother and more enjoyable for the customers. Keep up the great work, Jack in the Box! More

Thank god they have a new store manager, the last one Javier, was inappropriate with female guests and female employee's. Im sorry when you mess up an order and your mom goes inside to have it corrected, you don't accomplish that by trying to flirt with her even after she points at her wedding ring. What a pig! More

In the past month, this Jack in The Box has been messing up my order on a consistent basis. For example, I ordered a southwest salad and received no dressing, fork, or a knife. This place runs best when Osvaldo is in charge and now it's some other lady who can barely speak any English as their manager.

Waited 10 minutes @ counter to order while worker just peeked around corner @ me. Then was told Padres homerun promotion is discontinued eventhough it's still advertised. I left without buying anything. WORSRT RESTRAUANT IN PENASQUITOS! I TELL EVERYONE I SEE TO NEVER ORDER HERE!!! More

Came here wanting to have a fast drive thru during lunch unfortunately sat in line for over 35 minutes just to order food, line behind me was close to 10 cars and 10 cars in front of me. I didn't know i was waiting in an olive garden line waiting to be seated.

Both of my orders were cold. Tacos had real slimy lettuce and stale shells, as if they had been sitting for quite a long time. My bacon ranch chicken club was out right cold. My drink was the only satisfying part of this experience. Two thumbs down

I’m picky eater and always make a custom sandwich and at 3:30 AM on 11/28/23 I was greeted with the most pleasant service and was already thinking wow I should leave a good review but what sealed the deal completely is when she said “okay I

Slow service providing during the day. I waited over 15 minutes a couple of times just for someone to take an order. I like to stop by after 10.00pm for quick service. Food is good depending on what you ordered. Mostly fresh and tasty. More

Gave us a Spicy Chicken Sandwich when we had ordered a Homestyle Ranch Sandwich. This would be fine if it was an honest mistake but when we went back to correct the mistake they admitted they were out of the Homestyle Ranch and substituted

Manager named Erica gave out wrong sauce and had to go back around. They are ALWAYS forgetting something at this location. Despite there only being 3 cars in the drive through be prepared to wait 30 minutes. They take forever and are never

No complaints with quality...when my order is correct. This location regularly messes up drink orders. I’ve gotten iced tea, Dr. Pepper, vanilla Coke, you name it. I order Diet Coke. Every time. But I seem to get something else 1/4 of the

Horrible customer service. Came in at 10:50pm, super quiet no other customers and no workers in front either. The person in the back saw us and made eye contact but didn’t say anything and just got back to doing whatever it was that they

Deserves no stars. Dining room hours are listed at 6a-10p daily. At 7p front doors are locked, no manager on duty, staff said there are only two employees when asked why. This was after the drive through messed up my combo order and left

I've been in this drive thru for over 20 minutes. (I'd have left, but there are people in front of and behind me.) I don't blame the workers - from what I gather there's no more than two of them in there. If this store's leadership can't

I went through the drive thru. The service was okay, but they were slow in getting my chicken teriyaki bowls. On top of that, there were some kid on bikes loitering in the parking lot and riding in front of cars and harassing them while

we frequent this one for being along our commute, but other sites seem to have happier employees that don't mind interacting with customers, and there is too often at least one mistake in my order. The food itself seems good though. More

I had to call out to the front cashier because no one was in front. Several people saw me no one said I'll be with you in a few minutes until I called out. There were about 6 people behind me when he finally took my order. I went to the

Beyond awful. 20 minute wait in the drive thru only to get a messed up order. Dr. Pepper instead of Coke, no fries, and a burger slopped in mayo, ketchup, and pickles when a plain was ordered. This location has really gone downhill. The

Went tru drive thru just now 2/15 at approximately 11:50am. Lady was not friendly. Gave my change by saying “here”. Didn’t say anything else. Not a thank you after handing me the order. Tried to call at least 3 times right after I went

Told them three times that I didn't want cheese on a burger that doesn't normally come with cheese anyway. I even caught the "W/Cheese" on the drive through screen and they fixed it there. I understand some confusion, those speakers

Been going here since early '00s. Food and service was good. Since COVID, it's been trash. Food tastes more bland and triple the price. Service is hella slow. I made an online order and it wasn't ready when it said it would be. More

Haven't order much food in several months but I do stop by from time to time for drinks and french fries. Staff is friendly and helpful. My order is always correct and prompt. Dinning room is clean. Parking space easy to find.

I have come here for the last 5 months every time I do im severely disappointed. The meal I urchased is always wrong always. Smh UPDATE: The owner contacted me on my review. To tell you the truth I don't want

I ordered 2 wraps and 1 munchies box. I got home and I had neither. I had 1 box of regular fries and 1 hamburger. Very slow service, and 2 older hispanic ladies with non-stop chattering. I don't

The lady that helped me out on the drive-through was really really good. She went out of her way to make my food even thovtgey had finish making that particular item for the day. More

Their burger are descent, meat was good but everything else was not that good. Service was okay and I got the pardes home run thing. Milkshake and fries are really good thow. More

Worst service and food. After a 20 minute wait in the drive thru you would think the food would be hot, I'm not even sure what the extra burnt item was in my curly fry crumbs.

The breakfast sandwich is always great! Burgers are good..not great.. Fries need improvement please..come on I love French fries...please put a little

We had coffee with our food but the lady never mentioned there was no cream for the coffee or else I'd had get a soda. Besides that, great service More

Good Food but I think the service could be improved just a bit. The last fee times I went to the drive thru they gave me the wrong order. More

Being a 24hr/day place is great... But not when you're usually in that shopping center on foot- walking your pup around the neighborhood...

We camw in ordered our food and paid. We sat at a table we ate our food. We listened to good music. Then we left. The service is great. More

With the new employees working at this location I can definitely taste the difference in the food quality. The service is also great! More

Drive thru took over 20 minutes and there were only 2 cars ahead of me. Finally got my jr burger. Cold meat and stale buns. More

Ive never been to a jack n the box which had great service like this. The manager sunday morning especially, she was awesome.

Don’tgo through the drive thru they’re gonna charge you double and not give you your actual order
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Exceptional customer service. Great food. Great coffee. I know get my coffee here every morning!
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Always good all the time...... Doesn't matter what time is they are consistently delivering on Jacks Promise More

Good could have been warmer I like my cheese at least showing signs of melting
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Clean, food was made fresh and excellent service from a friendly staff.
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