Jack in the Box

572 reviews

10537 Scripps Poway Pkwy, San Diego, CA 92131

locations.jackinthebox.com

+18585499163

About

Jack in the Box is a Fast food restaurant located at 10537 Scripps Poway Pkwy, San Diego, CA 92131. It has received 572 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday4:30AM-3:30AM
Tuesday4:30AM-3:30AM
Wednesday4:30AM-3:30AM
Thursday4:30AM-3:30AM
Friday4:30AM-3:30AM
Saturday4:30AM-3:30AM
Sunday4:30AM-3:30AM

F.A.Q

Frequently Asked Questions

  • The address of Jack in the Box: 10537 Scripps Poway Pkwy, San Diego, CA 92131

  • Jack in the Box has 3.9 stars from 572 reviews

  • Fast food restaurant

  • "I went to this location at approximately 11:20 pm and they were closed"

    "Izela, the drive-thru attendant was super sweet"

    "Went in there today around 12:30 the men's restroom was fifty with trash on the floor"

    "I have bought breakfast Jack's many times and always use red hot and ketchup"

    "If I could leave 0 stars I would, I ordered a munchies box and was given a half eaten taco, I came by with my receipt and munchies meal and was denied a new taco let alone a refund"

Reviews

  • m miller

I went to this location at approximately 11:20 pm and they were closed. This is supposed to be a 24hr location, yet the restaurant was not open and several cars were waiting. There was a handwritten sign on the drive thru menu that said door dah and Uber eats only. However there was not anyone working in the restaurant. More

  • John Paul De Vera

Izela, the drive-thru attendant was super sweet. There was a discrepancy in the order, but she handled everything with patience and a smile. I really appreciate great customer service. It makes a difference in a decision to return or not, and I will definitely be returning for their food and service. More

  • Peter Tejada

Went in there today around 12:30 the men's restroom was fifty with trash on the floor. Went to the counter to order and stood their for just about 5 minutes and no one came to take my order, so I just decided to walk out and will never return to this dirty, fithy and bad service Jack in the Box...... More

  • Rudy Rivera

I have bought breakfast Jack's many times and always use red hot and ketchup. And the egg was green. Then went inside to order, and saw a worker making tacos bare hands (no gloves) adding the trimmings handling money and who knows what else .Iam better off cooking at home

  • Manuel Sanchez

If I could leave 0 stars I would, I ordered a munchies box and was given a half eaten taco, I came by with my receipt and munchies meal and was denied a new taco let alone a refund. I will be writing an email to corporate with photos of receipt and half eaten taco More

  • Bill Bingham

Its what you would expect. All the crazy bad for u but strangely delicious things Jack is known for. The service can be on the slow side and they often get straight orders mixed up, let alone any special requests so check ur bags. Food usually prepared well though.

  • Chinmay Sardesai

The new cashier with the red hair is very rude. Always messes up the order. I was a regular here and was good before, but now never going to visit this location again. Go to the MiraMesa Blvd location, so much better and worth the little longer drive.

  • Gio Chavez

Horrible customer service!!!! Was never greeted and rushed me while trying to take my order. Never said please for payment and never said thank you. Guy gave me attitude bc my car was parked slightly away from window never eating here again More

  • John Dragan

They don't actually make the Ice Mocha Coffee, they suppose to have a separated jar for Mocha only, dated, but they give you the vanilla one with 1 or 2 damn scoops of chocolate, not even shaked, can't taste the Mocha at all. I hate them. I

  • Jainalyn Morales

This place is a hit or miss when it comes to freshness and how your food was made, super good or super sloppy. The staff here are usually super friendly and attentive but they have some guy who can seem super rude or can appear to be short

  • Arturo Garcia

Food was okay. Service and wait was not so good. We walked in around 2pm and were the only ones in the place. Had to wait like 10 minutes before anyone actually came to the register to take care of us. The lady was not especially friendly

  • Atkayma

This Jack in the Box is probably the most pleasant one I've visited. Every time I've been it's never been crowded, the employees are always pleasant, and it doesn't rely on a kiosk to replace ordering from the counter. There are plenty of

  • Roberto Bombs

The drive thru person kept on rushing people out the drive thru I barely got to finish my order yeah sure it’s a 24 hours jack in the box but it’s very terrible and the wait for food is long Now that I’m eating the food the fries are very

  • Geoff Rapp

After I placed my order, these jokers asked me to do a lap around the building so their order timer would reset... Unbelievable. I've seen a lot in my day, but never seen that before. Get your stuff together and just get faster at making

  • abraham siddiqui

Worst Jack in the box experience ..Bad experiences at this particular location...There were drain/ fruit flies hovering around my table ..My Chicken Fajita came with no chicken and when I complained they had the audacity to say it was

  • Bruce Voyles

Visited this Jack In The Box on Sunday March 27, 2022 at 1:10 PM as a walk in customer. The restaurant appeared to be very understaffed. One person was taking drive through orders, orders at the cash register and also prepping food. I

  • Alan Cook

Typical Jack in the Box which isn't a compliment. Ordered two hamburgers, value fries, large Diet Coke. Overcharged and received two fries and really given no opportunity to tell them otherwise, was pretty fast though and had it been

  • Roger Parrish

Happy Service makes for Great Tasting Food. Cheap Tacos, Ultimate Breakfast Sandwich and my Friday Fish Favorite; Jack’s New Deluxe Fish Sandwich Combo. I exchange the Regular Tasty Fries for Excellent Curly Fries, ask for and gladly

  • Jarel Watson

It took 15 minutes to get my food. They were completely unorganized and not running efficiently. I even watched the lady who I believe was the manager put her bare hands into someone's food and then wipe her nose with her finger and

  • Jane Ma

I was really disappointed with this Jack in the Box. I went through the drive thru and looking inside you can clearly see it was SO filthy and gross. No one inside was wearing gloves while handling the food. The cashier was rude and

  • Brian Arthur

Never understood why I go through the drive thru for 1 Breakfast Jack. They tell me pull around front even when there is NOBODY behind me. When I pull around they are standing there with my order..What kinda service is this

  • R Garcia

Went about 10:15am, there was a customer waiting for there food, before i ordered, I ended up waiting 15 min for my order and the person who ordered his food after me. Got his first. Not cool. I saw many employees walking some just

  • krunal patel

It was around 11PM on Christmas eve. We went there to get some food, the staff was OK(not welcoming or smiling or cheerful). Ordering food is another thing that I didn't like. The boy taking order was not helpful when I asked some

  • bif24701

Eew! Late night food is awful! Spicy CK SW was old and hard, couldn’t finish it. Fries started well, fresh but then I kept finding old soggy and nasty cold fries mixed in WTH! This is the second time in a week I had a very poor

  • Mary Lawler

My husband wanted the free Jumbo Jack (after a Padre home run). He got a huge drink, a free burger and some great fries. Lots of people in the drive-through due to free burgers but they moved us through quickly. Overall 5 stars!

  • Keith Mikas

The Jack in the box had a good vibe however still felt like in the heartless. If the music was playing couldn't hear it the staff was definitely pumping out orders and there was nice foot traffic in the location More

  • Dominic Romano

Got off after a long day at work, went through the drive through, and was denied due to the fact that they were only open for "uber eats and door dash".... So they were still open, just not for regular customers.

  • Street_driven_life

I seem to sit at the DT window for an abnormally long time regularly. No one comes for my money for a while and i order only 1 item typically. The Dt trash looks like this always for the record...3-5-23

  • Alex H

My local JB. I like the breakfast meat lovers burrito. I also like their Breakfast Platter. Once in awhile for my breakfast. If I want fast food in my local area This is Where I Come. More

  • Heather Patterson

Normally the service is really great but lately my fries have been half full and cold by the time I get home. Makes me really sad cause I love the cherry sprite at this location. More

  • Udai Taxim

Staff was friendly, but my order was messed up. Got a small regular fry instead of the large curly fry I ordered, but at least those were hot. The burger was room temperature. Bummer.

  • Hope Lanza (Embra)

The man who works the drive thru overnight is very pleasant and friendly. He is fast and efficient, and makes the effort to verify the items ordered are what was actually desired.

  • Cynthia Saenz

they don't tell you the price if your food when you order it thought the drive thru they just say thank you. You have to ask for the bathroom they are just publicly for people.

  • Fred Waller

This Jack location is like all others. You have a 50/50 chance of getting a decent meal. The ingredients seem to be fine. The preparation can go from great to absolutely sucks.

  • Steve Medrano

Website & signs posted at Restaurant state they are open 24hrs a day. They are closed every day until 5am. Don't waste your time going here early in the morning. More

  • Frank Gladden

I used the drive through, was greeted warmly, my special order was handled with perfection, and at the window was met warmly. My food and coffee were good. More

  • Chris Henning

Jack in the box tacos are a childhood favorite. Always on my checklist when I vacation out west. They really need to have one in Chicagoland! More

  • scott schutza

Bad experience. Restaurant was hot, no AC on a 102° day. soda machine broke so they're selling cans of soda then refused to refill my drink.

  • Heera Dhillon

Ordered on app at 4:23AM got charged but reaching at location guy said we are closed on jack in the box app it’s says open 4am to 4am.

  • Warren Gee

NOT 24 hours unless you order through a service they open at 5 am. Not sure why you need to waste my time confirming wrong hours.

  • momo morris

Grabbed a quick bite for a family member thru the drive thru. Helper is friendly and courteous. They love jack in the box.

  • Macaria Alvarez

They always said they are close from 2 am to 5 am in a bad mood i don't understand why they have 24 hrs open More

  • Nedine Mak

Lobby was clean with only 1 person dining in. Staff were friendly but, super slow n
Food: 4…
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  • Danney Arrieta

Worst Jack in the box ever ! Customer service down to the floor Always gotta wait 5/7 min for my order

  • joseph toscano

Manager was my server. Alexia was very pleasant and appreciative of my business.
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  • Regina Stranger

Drive thru had me park and wait 20 min while they served everyone after me.
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  • Maria Amoroso

Ordered ahead. Food was ready when I got there. Order accurate
Service
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  • Greg Fendley

Done trying, they never get a single thing correct in my order.
Food: 1…
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  • Jarom Olson

Kids love the tiny tacos. The inside was clean and quiet
Service
Dine i…
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  • Cindi Holloway

Don’t advertise product on your site and not have it - Spicy Sriraca Burger!

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