Waited a bit to receive my order & to my surprise when I got it the cheese wasn't even melted. I took a bite bite & the burger was barely warm. It was like taking a luke warm shower when you expected to get in & have a nice hot shower. The curly fries were decent & no complaints with the coke, but I can't recommend this place at all!

The location is very clean and the people working were very nice. I ordered the Sourdough Jack and was “upgraded” to curly fries. The S-Jack tasted oddly tangy and looking in the bag I noticed I had regular fries. Yes, it’s only fast food and I shouldn’t whine but still. I wish I had read the reviews before going in. More

I love jack in the box. The menu is crazy. It's so ADD....like tacos, egg rolls, and burgers. And that's the genius right there. But I love the south park meadows spot specifically because the staff is quick and courteous and never get my order wrong which is big deal because I go more often than I will admit to...

even though it says open no one is ever even there past 9. or if they are they sit there waiting for the customer to leave without even trying to trying to take an order. you’ll sit at the order screen for a good 30 mins for bo reason. this jack in the box is by far the worst location in austin.

Normally does pretty good. 5/24/20 worst sandwich ever . Spicy sriracha sandwich. Wasn’t toasted. One tiny squirt of sauce in the very middle about the size of a quarter. Wrong lettuce. No straws. Had to remind them they were missing one of my coffees. Wasn’t even that busy. Not impressed .

I want to give a shout out to the night staff at 11pm at the southpark Meadows location! Both the person who took my order and the person who gave me my food were SO friendly and the food was fresh. So much better than the day staff that I usually get. Thanks guys!

If I could give it 4.5 stars I would. I love their food but the croissants are to small and kinda looked prepackaged but they're still good. Also they need to put the food in the bag with less force. Other than that everything was great. I love their curly fries

I work for uber and I stopped Taking requests from here because it’s a waist of my time. By 9:00 they’re closed. The work staff is rude. You can see orders popping up on the screen through the drive through. This is the worst jack in the box I’ve been too.

Normally, the food is great for fast food. I ordered a Sourdough Jack and curly fries. Service was timely. Cashier friendly and professional. The coffee was good. But the burger and fries were only luke warm and tasted very "bland". I was disappointed.

Ok this is really a sad story. It's Christmas Day at 9:38 pm when my dine in order is placed. I patiently wait as it is very busy and I understand that. I finally get my order right about 10 pm and start eating. At 10:05 I finish my burger

This place is horrible. The lady at the drive in window was so rude and unhappy. And then she ask if I wanted condiments I said yes ketchup and she hands me my order and did not even put ketchup in the bag. And on top of that my order was

Went through the Drive-thru and the lady on the intercom was kind of rude. They were out of a few items and when I pulled up to the window was told I needed a face mask. Was not aware I needed a face mask because there are no signs at the

Nothing worse than getting home with an incomplete order. This location constantly misses items in the drive-thru and never answers the phone when you call in as I assume they already know what the calls are about. Be sure to ask for your

I went in earlier today I ordered two spice tiny box tacos with only queso on top and two large curly fries with one large drink and a small drink when I get my bag I didn’t see no fries so then I knock on the window asking the drive thru

Young girl at the drive through window was very unprofessional. I ordered a "#5" and when I got my order it was the just the burger and I asked about the drink and fries she then informed me i did not order any with my "#5 meal" she keeps

The worst Jack in the Box I’ve ever been to. They never have anything you want when you try to order it, sometimes you go at night and they just ignore the drive thru completely and act like you aren’t there until you pull off, orders are

The guy at the drive thru needs to get slapped. He left me hanging at the menu and didn't even say anything. I had to say hello to get him to answer and he gave me attitude. I left cuz he has so social skills. He needs to get fired asap.

I just left this place went through drive thru ordered 2 order of tacos no sauce a large curly fry and oh hi c fruit punch no ice and an egg roll total $17.16. No issues when placing the order issue I had was paying at the window the big

Went to this location today ordered a number 7 with an egg roll. Did not receive my egg roll or a receipt she just handed it to me and walked off. I returned to work and found out this was missing and tried calling multiple times with no

I came at 11:15 at night on August 22,2023 and waited at the intercom for over 5min for someone to respond and nothing. I went to the window and the employees were just talking. I drove around to the front to see who they were talking to

Came through the drive-thru as I had a screaming child who was hungry we got our food lettuce was bad tomatoes were bad the lady forgot my water so I go back to walk inside and get water the doors are locked there's no signs on the door

On October 25th I went to Southpark meadows Jack in the Box. I ordered an ultimate cheeseburger with curly fries and a large coke for my son and two orders of two tacos for myself. I was given no receipt. A week later it showed a charge

Yes, they have good food customer service is great. (DURING THE DAY) SO, The reason for the 3 stars is because I sometimes go after 8pm. Each time I get what looks/ taste like old food. Idk why so, this time just this evening I ordered

Closed 9 times out of 10. Honestly do not know how they are still in business. Also when they are open the food is over cooked or dry especially the french fries. Seems like they take the fries from lunch time and just re deep fry them.

Complete waste of time, by the time we got to the window we were asked to give a few mins, 5, 10 and then 15 mins go by, we were then asked to give them a few mins again. We gave up hope after spending over 20 min waiting to place our

Usually it's ok. Maybe they were having a bad day on my last visit. I ordered a southwest chicken grilled salad. It was missing some key ingredients like the corn and black beans. Didn't notice this till later on when sat down to eat.

I was at the drive trow today and had and unfortunate car mishaps and there for holding up the line the staff was so nice and caring didn’t make me feel worser then I was already feeling was stuck for about 45 min until I was able to

Went to the drive thru during business hours, well before closing, only to see a sign saying they were closed. Not sure what the employees were doing in there, but it wasn't their job. For such a busy location, there should be a real

This is ridiculous this jack in the box line wraps around the whole store. There is about 15+ people in line and the lobby isn't open. I waited more than 15 minutes and I'm only 33% through the line. I'm here I was here to pick up an

Not so clean. We had to wipe down the table we sat at, and it looked the cleanest. It took about 5-8 minutes for us to be acknowledged at the counter even though a couple of employees saw us.. My meal came with two tops of a bun, my

We waited in line at The Drive thru for 10 minutes. The car infront of us kept honking so we had to reverse our vehicle so they could get out of line. Then waited another 15 minutes to get to window to orded. They had a sign saying

UPDATE : It has been 16 days since I first submitted my complaint and refund request...there have been several email exchanges and phone calls from a local rep and guest relations, and yet the fraudulent charges have still not been

I’ve attempted to eat there many times in the past two years. I understand totally why the dining room was closed two years ago but as of 7/17/22 the doors were locked and the dining room was closed. If you’re STILL having problems

Awful awful awful. Food was cold and fries were chewy and damp. The burger meat looked gray and had a weird consistency worse than tofu. Can see why Rhett and link gag a lot when they try it on good mythical morning. Gross AF

The manager Mary, and Christian are super nice, got everything i ordered in my bag, didn't even have to ask for ketchup or taco sauce, it was already in the bag,will definitely be coming back to this location.

This is a pretty normal Jack in the Box. I highly recommend using their app to order ahead. You get reward points and your food is ready a lot faster. I like the tacos here. Does that make me weird? LOL More

Interior is inexplicably closed. 5 o clock on a Friday, no signs or anything. Just employees staring blankly as I try to open a locked door. I think they're just cheap and don't want to staff enough More

I haven't eaten here in years, though Google insists i have. Their tacos are fine. Their curly fries are awesome. Also, one in three times I'm there they have "restarted their system" and can't serve me.

I've attempted to go through the drive through here twice, months appart and both times they haven't been serving. Lights on, employees inside but a paper sign on the menu that said "system down"

Service was horrible, no straws, wrong burger, fries and drink no receipt to complain. Long road trip with the wife thought service would be better. Next time I'll stop at McDonald's More

I've been here 5 times in the past 5 weeks. I usually order the tacos or a bacon breakfast platter since it's 24/7 Breakfast. It's always less busy than the Whataburger next door.

ordered my sister a kids meal & instead of giving her chicken nuggets, they gave her jalapeño bombers! called them over 10 times & no answer. never going back for sure. More

Jack in the Box doesn't have good food per se, but I enjoy the croissant sandwich and iced coffee. Additionally, the woman behind the counter was very friendly.

Team members are rude and unprofessional. Food was cold and disgusting looking. Wait time was insane just because every single team member was unorganized. More

Every time I come to this Jack in the Box the service is ALWAYS super slow and not attentive or something is wrong with the system

Got a lg mocha iced coffee and it was more like chocolate milk and it wasn't full. So not great.
Serv…
More

Best jack in the box in town! Thank you for the amazing service john I will be back!
Service…
More

They just get my order wrong 10/10 times :/
Service
Take out…
More

Food is always hot and great deals. I got the chicken meal for 3.99.