Jack in the Box

1446 reviews

9424 Homestead Rd, Houston, TX 77016

locations.jackinthebox.com

+17136317370

About

Jack in the Box is a Fast food restaurant located at 9424 Homestead Rd, Houston, TX 77016. It has received 1446 reviews with an average rating of 3.2 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Jack in the Box: 9424 Homestead Rd, Houston, TX 77016

  • Jack in the Box has 3.2 stars from 1446 reviews

  • Fast food restaurant

  • "It's supposed to be a 24 hr drive through and I spent the last 20 minutes along with like another 6 cars waiting in line while the two workers were outside talking to someone for literally 20 minutes from the time i got there"

    "I love this Jack in the Box on 03/01/2023 and Ms"

    "I ordered the number 3 meal, with 3 egg rolls and they were burnt too, the bread was dry, and hard, I substituted my fries for curly, and they were cold too"

    "Besides the rude and disgruntled employees, specifically the young, female, night time, drive thru cashier crew; we didn't even get the satisfaction of getting our order"

    "This place is slow employees act like they are in no rush"

Reviews

  • Alvarez Luis

It's supposed to be a 24 hr drive through and I spent the last 20 minutes along with like another 6 cars waiting in line while the two workers were outside talking to someone for literally 20 minutes from the time i got there. I was like 4th in line so Idk how long they had already been there outside. Terrible night shift.

  • Felicia Martin

I love this Jack in the Box on 03/01/2023 and Ms. Radawn has good people skills and good customer service skills. She loves her job she need a raise! I’m a manager in fast food and I am intrigued by the way she speaks good communication skills and customer service is the key and she has excellent skills!!! More

  • Natalie McKnight

I ordered the number 3 meal, with 3 egg rolls and they were burnt too, the bread was dry, and hard, I substituted my fries for curly, and they were cold too. The customer service wasn't pleasant. And then no receipt for my order. Meaning I couldn't take my food back. It was around 10:30pm and 11pm More

  • Jazzmine Mouton-Taylor

Besides the rude and disgruntled employees, specifically the young, female, night time, drive thru cashier crew; we didn't even get the satisfaction of getting our order. The cashier refused to take our orders because we had two in one vehicle. Jack in the crack did not have our back. More

  • V Gomez

This place is slow employees act like they are in no rush. Ppl place orders on doordash and can't even get their food. I asked for ice coffee and the lady told me she couldn't sell ice coffee at that time which was are 1-3am.. Service here is unexplainable,hope it changes... More

  • annabelle courtney

Extremely frustrating experience! Did NOT have French toast when it clearly says French toast on the menu , any kind of SODA OR *get this* WATER !!! Like really ... ! Cashier was rolling her eyes at us ( it shows that she didn’t want

  • James Turner

Slow as ever! I was there in the drive through 31 minutes. And once i made it home and removed all my food they didn't put my 2.19 cents cheesecake that i paid for, in the bag. It's like they leave stuff out deliberately. It's not the fisrt time. More

  • Angel Escalante

Great Food! It's Just Cause The Empolyes Are Quite Rude... But The Good Is Great! Especially The Bugers And My Food Came Out Within a Couple Minutes! And The Dining Room Is Closed Like 60% Of The Time... So Over All This Is a Solid 4.5 Stars! More

  • Marie Smith

As I pulled up to this location around 11:15 pm I first noticed that the employee was outside chilling by their vehicle with drive thru headset on… on their personal cell phone … then when I drove around to drive thru it was dark and looked

  • 99 Gatekeeper

The food was good but the lady in the drive through took my money. My fault for not counting before driving off. But I just had left the doctor and not could take me. But its sad that we can't trust people to do their job. But I did go back

  • Techannia Johnson

On 4-10-22 my family and I went to the drive thru around 9:40. Ordered 10 tacos and large curly fry. The tacos was cold tasted like old grease, the shell of the taco was extra hard like rubber, the curly fry was cold and in little pieces. I

  • Tasha Johnson

I have to work and went to Jack In The Box and I ordered the Homestyle chicken sandwich at 11:00 that night it was hot and fresh love it that's what I need to hit the spot that night like the customer service thank you for that meal for me

  • Ken Cook

Nastiest Jack in the box I've ever been in. When I walked in the store and the floor was sticky I should have known it was time to turn around and leave. But I gave them the benefit of the doubt, a benefit they didn't deserve. The manager

  • Terrence Dearman

I just ordered from this place because its the only food place that is nearby at 4am. The speaker woman is really rude. I ordered a large number 10 and 2 regular chicken sandwiches with a powerade. Look at the pictures. The fries were not

  • Gary Y

Service was friendly. The burgers were good. There was what appeared to be a little chaos due to the workload, but they handled it well. I got two fresh jumbo jacks with cheese and jalapenos. They stacked it well. It was not flat and sad

  • Chas

I only ordered 8 tacos. Are you telling me it takes 22 minutes to make 8 tacos? I was told to pull over to the side where was only one car ahead me waiting. My thought was “okay, cool this won’t take long” needless to say my thought was

  • Myron Robbins

Had a great experience here around 3:00a.m. I've worked in restaurants a long time and if you really want to see hard work try coming here when they're understaffed because it's 3:00 in the morning and there's a line wrapped around the

  • Lisa Gonzalez

The worst experience ever I got ever , I had ordered through UberEATS and man let me tell you this my jumbo jack with cheese was so messed up the onions smelled bad and the lettuce was so very old and than the Jr bacon cheeseburger had

  • Plea Brover

Good food good taste not bad in the server but they don't follow the order as given they left different things out of my last three orders that place there. It would help if they would listen to the order and then follow it it's little

  • Mrs. Kendra Malone

I had a terrible experience here I was out working and hungry and ordered me a meal with extra food for my kids they gave me cold fries and the wrong burger for the 12$ combo at that the line wait was very long I asked the guy for the

  • Troy Birklett

Worst place in Texas to order. the only reason they are in business is because there is no other restaurant in 3 mile radius. Can't access lobby at 7:00 PM CST, and drive through speaker do not work, so you wait in line 20 minutes

  • Ontoniel Hernandez

The person drive thru is always rude every time i come here they are always playing and talking and the food is always cold . This is bad service not your usual jack in the box .They always seem the simplest orders wrong More

  • Angela Taylor

Everything was old. The fries, the ultimate cheeseburger and the tacos. I tried reaching out to the location. It went straight to voicemail, and no new messages could be left. ( Homestead and Tidwell , Houston, Texas) More

  • Angelina Martinez

This is the worst Jack-in-the-Box ever second time i order 20 tacos and both times tacos are so old lettuce is nasty. Some of them don’t have no lettuce and the tacos are so soggy and stale……

  • Tammy Morris

It was funny 2 see that they wrapped my burgers up like tootsie roll candies but the fajita pita cut the cake drier than the Desert Storm no tomatoes no sauce no love for their job More

  • Maria Cuellar

It has been a while and wanted to check if they would have changed but oh well I guess still same. From the lady taking orders until you leave is a bad experience. Never again More

  • Tylan Baker

Went through the drive thru on today got hm and opened up my spicy chicken and mine and my husband's were burnt. I wish i could post my picture guess fb will have to do. More

  • Amber Nowak

I use to love Jack in the Box, however, these days no matter the location , curly fries are a bunch of pieces. The food quality has gone down and the prices have gone up.

  • Christopher Gonzo

Just wanna say that every time I grab something to go from there it’s always hot and fresh! Jackie and the other employees there are always busy. Great job, guys!! More

  • eddie cortez

Burger presentation looks bad and sloppy. The burger actually tasted worse. Bread was so soggy it broke apart as I tried to eat it. Don't recommend this location.

  • Araceli V

Not 24 hours waited 15 min to be told theyre not about to work fryer and drive through. if they can’t adequately staff then they should just close at night More

  • Alex Young

I give this place a lot of my money through Uber Eats, and it never fails that they mess something up. I'm dumb for continuing to buy from them. Never again.

  • Michael Floyd

It was very pleasant & clean the employees their were nice & very respectful and most of all the food we ate was ( delicious ) I myself gave them a 10

  • Stephanie White

I ordered a grilled chicken sandwich and the bread was really greasy and my stomach was upset.
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  • Dante Jefferson

The food was hot and fresh. The place could use some more outdoor lighting just my opinion
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  • Valorie Hunter

The tacos were old. However, the person who took my order provided excellent customer
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  • monica carr

Iesha was great at drive thru. She has great customer service
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  • Juan Blas

They give out DoorDash orders to anyone without confirmation
Food: 1…
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  • Jonathon Porter

Service was great no outlets in the dining area though.
Food: 5…
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  • Bob Rogers

Good food good service thumbs up.
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