Unprofessional staff and below avg food. Was told systems were down and unable to take orders. Even tho I had just come thru drive thru and was only requesting taco sauce for my order. Man had attitude and then said they didn’t have taco sauce either!!! HATE this location! Needs to be closed down! More

Ordered from this location and received a half filled cup of the wrong drink and missing items. The burgers are smaller than I ever remember them being and are thrown together by people who obviously hate their jobs. Quality control is a joke at this location. Save your time and money and go elsewhere.

This is the worst Jack in the box I ever been to. The food is gross and not fresh at all, my fries taste like it’s been sitting for 2 days. My egg roll was over cooked. The workers have the nastiest attitudes. I will never go back to location, this jack in the box needs to be shut down asap. More

Worst experience ever, never got my order which was prepaid. Contacted corporate received a form letter and no follow up or refund. The employees have no idea how to do their jobs and don't care if the customers are servers or not. Go elsewhere and save messing wirh the those that don't care More

When they actually get your order right? The food is very good for fast food.Good portions definitely very filling.Staff is not too friendly, and There have been a handful of occasions where we were not missing something from our order had to Pull over or go back to get our food. More

Cashier taking more money that’s supposed to be after I complain she even don’t know how to count on the quarter and change the eggs and bacon, was super salty and no pancake at all inside I get the breakfast package they put a lot of hash brown greasy and Messi More

The people never want to help. The attitude is that your patronage is such a huge impossible, and they are doing the job for free. No wonder so many Jacks are closing. I know customer service is almost non-existent, but this is taking it to a whole new level. More

No ice in my drink??? Just giving out warm drinks? And don't even bother ordering dipping cups, they will 100% of the time not give you any. This is a joke. I'm a GM and if my crew treated customers this way this would be their last day of employment. More

Wouldn't take my order said they felt threatened by customer befor me and they were waiting on cop yet there standing outside and took an easy order from another customer..... There so threatened there standing outside but cant hand me an order.

When I entered the lobby there was no one in sight, I stood there for 3-5 minutes before a young lady appeared and took my order, ordered a large combo but was told only medium combos were available as they were out of large fry containers.

Yuck! What a disgusting experience...my stomach is actually upset. We just got a sourdough sandwich, curly fries, and a few tacos. First, the fries were old and cold...plus the large container was less than half full. The tacos were covered

Took forever to get my order, fries were cold, rude person at the window. It seems to be getting worse by the minute, it's supposed to be fast food, how long does it take to make a burger? I usually don't leave reviews but this really made

Ordered thru door dash and my driver has been sitting at the window for well over 20 mins just being told "one more minute" every few minutes. I tried to call the store and the number is either wrong, they have the ringer off, or they are

Everytime I have gone to this Jack in the Box I have always had food missing. Once, I was working overnight & decided to order a Grilled Chicken Sandwich on Sourdough. When I received my order, it was Sourdough bread with only lettuce & a

I placed an order online ...omg couldn't wait to taste my order ,using some of the special coupons offered . Nice price and what I thought would be a full tummy ...My boyfriend goes to pick up my order after work ,bc I am disabled, I live

I go by this store since it is close to my work. Unfortunately, this location is regularly closed during business hours. Sometimes the employees will put a wet floor sign to block the drive-through, even when they are supposed to be open.

When I was paying with my credit card, they forgot to give me my credit card back and then the next day I went there they were asking the manager where my credit card was, and one of the cooks say that they took it, and that they threw it

It shows that they open at 4 AM it is 630 when I was at the drive-through and I was told that they don’t open until seven. I’m not sure why they have posted hours that are different than what the employee states definitely need to get the

Worst jack in the box location I've been to. I don't think anybody there cares about their job or customers! The employees are always hanging out instead of getting things done. Service is extremely slow, food is always missing, and they

Went in there for some coffee 1 afternoon thinking they serve breakfast all day, but a girl with the tatoos said they had none and couldn't make anymore. I go in at 9 a.m. to get a breakfast sandwich meal with a coffee, the bald man says

I ordered food by uber eas and they brought me another order nothing to do with my order, I went to the store to talk to the staff and a super angry man came out saying that I had to eat that as you are going to take an order that is not

I have given this Jack's many opportunities to improve as it's easy to get to near my home. No more! I ordered using the app to get the two Jumbo Jacks for $5.00. The small print said the coupon would be applied 'at checkout.' I added a

Possibly the most consistently bad fast food place I’ve ever been, constantly have no ice. Take 30 minutes when I’m the only person here, have the order wrong every single time. Workers won’t talk to you and just kinda stare at you. I’m

Where to begin walking in handprints all over glass door. Food all over tables debris on the floor dirty AC vents trash dispenser Buy soda machine overflowing employees without uniforms what's going on Jack this location and the one at

This place is horrible especially at night. The crazy part I paid for my order and got a cold burger that u can tell that's been sitting so I ask them to remake that to still get the burger wrong then instead they throw cheese in a box

I have never given one star to any business like this, I'm here in Austin for a week from Dallas and I thought some of the Jack in the boxes were bad over there but the nastiness I could see through the window, the burnt fries and the

I literally have gone to this jack n the box since it was first built. They've never been great but this was absolute TERRIBLE service. I ordered a $6 munchies box. The grilled cheese stacked burger or whatever. And there is no grill

This is the worst Jack in the Box I've ever been to. The food tastes like it's been cooked in very old oil. Tacos were hard AF. Food is supposed to be fresh. Because it's so close I've tried it a few times, every time is a fail. More

Our order got messed up and the WAIT to get through the drive through was INSANE!! it took us 30 minutes to get through the drive-through. There was a solid 10 minutes of sitting at the window before they opened it. More

The food was pretty decent. The restaurant itself was a little dirty. The men's restroom was horrid; it was so bad that we walked in and walked out of the restroom. The staff was very nice. More

Late night snacks when everyone else was closed, even with a lot of customers they was getting served at a steady speed. They ran out of catchup so couldn’t give them the full five. More

Good place to stop for a quick breakfast on my way into the office. Food is always good and they've never gotten my order wrong like a certain other fast food place always seems to. More

alberto was super helpful assisted me with everything i needed and the customer service was great and it’ll be a big reason why i’ll be returning I really love the tacos my fav.

It was very disappointing especially when we ordered onion rings and paid $3:99 and got 5 onion rings. I hope something is going to change at this location. More

Freestyle soda machine in the eating area has been down for a while. Not sure why my taco sometimes comes with cheese and sometimes without. More

Sam, the manager took care of my family and treated us like family. The food was fresh as always and we always return for this mere reason. More

Can never get an order right and some of the staff are extremely rude. Go literally anywhere else to eat that isn't this location More

I order in the drive thru, they forgot the taco but when I got home to eat. My sandwich, the bread was molded More

More bun than anything. Only ate here for nostalgia.