Jack in the Box

847 reviews

718 S Zarzamora St, San Antonio, TX 78207

locations.jackinthebox.com

+17264009890

About

Jack in the Box is a Fast food restaurant located at 718 S Zarzamora St, San Antonio, TX 78207. It has received 847 reviews with an average rating of 3.4 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Jack in the Box: 718 S Zarzamora St, San Antonio, TX 78207

  • Jack in the Box has 3.4 stars from 847 reviews

  • Fast food restaurant

  • "We were at the speaker to order for like 15 minutes before I finally said "hey" and then she said well I only have tacos and fries if you want that, I finally said OK I'll take tacos and fries"

    "I love jack in the box but this was definitely the worst experience"

    "I had ordered 2 combos with curly fries and neither of them came with them! Then they gave me a nasty Dr"

    "They always forget something on my meal, I should check before I leave but 30 mins of lunch just need to hurry and go back to work but they always miss something on my burger whether is the bacon or no sauce on the burger to not having drinks (sodas) or tacos cuz they ran out More"

    "This Jack in the Box has improved a lot since the last time I was here"

Reviews

  • Joann Cervantes

We were at the speaker to order for like 15 minutes before I finally said "hey" and then she said well I only have tacos and fries if you want that, I finally said OK I'll take tacos and fries. The two cars ahead of us never moved for another 10/15 minutes Thank God the cars behind us left so that we were able to leave as well More

  • Misti Reeder

I love jack in the box but this was definitely the worst experience. Slow, didn't care and gave me two medium drinks when I paid for large. Then the cashier wanted to argue about it when I had the damn receipt in my hand. Hand's down the worst jack in the box I've been to. I have been to many between here and Washington state. More

  • Tania Arceo

I had ordered 2 combos with curly fries and neither of them came with them! Then they gave me a nasty Dr. Pepper instead of the coca cola I ordered! Food was cold and could not do anything about it because they would not answer their phone! I did order thru Uber Eats, so I didn’t check the order till I was going to eat it!

  • Jose Francisco Lopez Ramirez

They always forget something on my meal, I should check before I leave but 30 mins of lunch just need to hurry and go back to work but they always miss something on my burger whether is the bacon or no sauce on the burger to not having drinks (sodas) or tacos cuz they ran out More

  • E. Myers

This Jack in the Box has improved a lot since the last time I was here. The problem should be that it's been awhile since I was last here. The Young Lady behind the counter was nice, helpful and knowledgeable of the menu. Now they need to get the customers to come back. More

  • Lora Cantu

When I went when asked for my food to be fresh due to them making my taco extremely fast the drive thru employee seemed bothered by my request with rolling her eyes and questioning my request. I felt as if I was being a burden to her And

  • Roxanne Alvarado

I went through the drive thru and ordered the new all American ribeye steakhouse burger with an order of fries and a rootbeer. Once I received my order without checking my bag I drove off and reached for a fry and it was cold and stale.

  • China Ramirez

Completely disgusted with the burnt jalapeño poppers, 3 ordered 3 shakes 2 oreo shakes and 1 vanilla , we ended up with 2 chocolate shakes that were watered down and the whip cream had turned, I didn't get my buttermilk for the jalapeño

  • Camelia Garcia

I was so satisfied that my order came out nice and hot until my husband opened his box and grabbed his breakfast sandwich to take a bite and noticed the mold. Top top it off it's in plain view, my question is... how did the employee not

  • Jay Beans

I don't know why I continue to give this place the benefit of the doubt....they mess up your orders time after time. They don't have a working number to call. I ordered two breakfast sandwiches. Why are my eggs old? Dry, overcooked, and

  • Dalinzia Beltran

I just want to know why this location never ever has buttermilk Why Why do I even bother to stop!!!!why I had to heat up my tacos at home they where cold!!! Why??? Because I live 3 minutes away and now I remember why? I

  • Justin M.

Tiffany is not a reliable source. She doesn’t interview people herself either. The store is struggling understaffed with her in charge. The recruiter tells you to get her number at the interview for a follow up but she doesn’t answer to

  • Melissa Soefje

Looked pretty good too fast to be true at 3am. Got to the bottom of the bag old stale French fries mixed with kinda warm fries and yep I ordered the chicken sandwich meal she didn't ask what size I wanted. She made it a large. I didn't

  • Kitty Oshea

Food was hot and tasty no complaints on this day! 2 days later I had a doctor's appointment and I love their breakfast so I went I saw a car in the drive thru and no cars but 1 in the parking lot so I open the door and it's locked??? I

  • Rosemary Chevez

Always short staffed , rarely has everything on menu available, condiments are even more scarse I don't blame so much the staff but more the area it's located in . I'm sure the customers don't make the employee retention possible. More

  • Francisco Simental

Literally writing this review in the parking lot. I placed an order at 9:10am. There were no other cars in the drive through and the dining room was closed. The lady asked me to park in the parking lot to wait for our food which was 2

  • Andres Navarro

Ordered on the app but when I arrived to pick up my order they were only selling Jr. burgers and regular fries. When I asked for a refund they stated to contact the app. support. Contacted Jack in the Box via the app. for a refund on

  • Stacy Llamas

I live by Cowboys dance hall and I drive all the way to the other side of town because this is the only Jack In the box that makes the food fresh down side is the wait time but it's FRESHLY MADE to order it's worth it. More

  • LingLing MartineZ

This has always been the worst jack in the box to go to. They are Always out of things. Got my bag and it was full of grease leaked all over my seat and purse. I always go through drive thru, and they can be rude . More

  • Alicia Almaguer

I don't like posting bad reviews but cmon guys and gals...my burger was missing the bacon the lettuce. I ordered the Bacon American Ribeye. Hello Bacon? I understand we run out of things but give me a heads up. More

  • Gloria Torres

Colored hair lady with glasses always has an attitude, doesn’t take orders correctly so food is always wrong..3 times and never be back again only came because it’s conveniently close to my apartment More

  • Br0sk1_

I told them clearly no mustard and no ketchup and that was clearly a hard task for them because they put both mustard and ketchup in both of the burgers I told them not to. Can’t get my orders right More

  • Isaac Gutierrez

This jack inbthe box is horrible. There employees are rude and cannot follow a simple order request. This location should either shut down or hire competent employees that want to and need to work More

  • Stephanie Delazerda (sAdTruth)

You get what you pay for. With that being said, I've never left here dissapointed. They're pretty freaking fast at this location and have surprisingly good customer service (a lost art) at the window.

  • T. Y.

Google says the location is open 24 hours but was closed when I went there at 2:30 am, Saturday morning. Please update your store hours on google, I drove 5 miles for nothing.

  • Tony Alvarez

First, off the bat..AC was busted. Temp as soon as I walked in did not feel good at all. Floors were a little sticky and a little mess here and there. It needed sweeping

  • Joshua Ramirez

Always my go to place to go after a long night out at the bar. Very prompt and nice service for it being just a small crew, I was impressed. More

  • Juan Hernandez

Wish they replaced all the managers and workers with some that care and are willing to make this Jack great again so close to home. More

  • Erika Smith

I've been really wanting to try the spicy chicken strips. I must say they are rather tasty, but very oddly shaped!!! A+ Service today!

  • Cowboi _o

Like most JITB, places feel dirty, foods cold, fries feel and taste like they've been stored and reheated. Score: 1/10 Jalapeños More

  • TONI GODINA

Worst Sourdough ever!! My parent passed through the drive thru at 1130pm Jan 28, 23. Lazy employees are no good!!!! HORRIBLE!! More

  • nathan sanders

Floors were soo sticky my sons shoes actually stuck and come off...forgot 2 outta 6 orders
Service…
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  • Welton Mason

The food wasn't hot took way to long to get our order and staff looked like they were lost.
Food:
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  • John Lopez

Always get great service from the woman with green hair! She definitely needs a raise
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  • Johnny Utah

So...Jack in the Box Club Salad ❌No croutons, The spicy corn sticks go with the southwest salad

  • Alejandro Hernandez

You order the combo and still get charged for drink and fries every time
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  • John Perez

Indoor dining is always closed morning weekends lack of staff
Food: 3…
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  • Jose Angel Rossainz (Genuine Artist)

Great quiet place to enjoy a quiet meal.
Service
Dine in…
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  • Michelle Sandoval

Food is good. Service is slow but friendly.
Food: 4…
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  • Betty Guevara

Great Service Food fresh made
Service
Dine in…
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