As a patient, you feel valued. The medical staff are courteous and professional, and communicate with care and concern. Dr Kaplan is awesome, he listens and takes time to explain, answers questions and makes you feel at ease and accepting of the recommended medical care. He speaks with kindness and compassion.

Dr. Crenshaw is so nice, attentive, and extremely knowledgeable. He explained things thoroughly and offered several options for treatment of my knee injury. He never seemed rushed or preoccupied. The staff was friendly and efficient. Would definitely recommend J.O.I. and Dr. Crenshaw.

JOI fulfilled all my issues and concerns in most professional and pleasant way...despite my discomfort. They addressed my needs and questions with patience although they were very busy on that particular day. Thumbs up to JOI for there amazing service!! …

My first visit with Dr. Crenshaw went very well. Anxiety dissipated upon arrival as everyone was relaxed and focused. I expected to be told that I would require surgery. However Dr Crenshaw recommended a different course of treatment. I am very grateful.

Dr Perry and his office staff are pleasant, time efficient, knowledgeable & to the point, Dr Perry has great bedside manners. Was overall a great experience given the circumstances. I truely feel I am in the best hands, even drove 2.5hrs for him …

My mother received excellent care at JOI.The staff and Dr's explain everything and they are patient and kind. I love coming here. You definitely get relief from pain. My mother had alot of fluid off her knees and received alot of relief Thank you JOI.

When I went there I saw a provider not a doctor I was fine with that but when I explained my problem he said he never heard of that then he bent me like a pretzel went and talked to the doctor and came back in and said there was no need for

Steven m Crenshaw is who I have seen for my knees. Sometimes we don't process things until later on, but he's the first doctor who really was compassionate and listened. Will be going to him for any future problems I have if it's within his

Even though there were a lot of patients arriving for afternoon appointments at the same time, the process of check-in was very organized and efficiant. My wait time to see the docotr was very minimal. Once I was in the room, I saw someone

I was most impressed by the ease of scheduling my appointment with Dr. Tandron at the San Marco office of JOI. My first patient appointment was scheduled within a week and was handled most professionally by phone and text with instructions

In most cases, we leave feedback to the doctor, rather than all the people who are instrumental to our care. I want to recognize Dr Kitay, Erin, Kelsey, Shirley, the man who applies the splint, the X-ray technician, and the check-in staff

Very easy to make an appointment. They are very prompt at seeing you once you get there. The Doctors are top notch!! Dr Steinberg is excellent! Took very good care of my hand and thumb. I wouldn't go anywhere else for my Orthopedic needs.

Great experience with Dr Freeman. He listens to your issues and comes up with a plan that works for you. I have finally found a awesome ORTHOPEDIC SURGEON that I feel comfortable with. His nurse is very pleasant and helpful. She does not

I was in severe pain and needed relief asap. They were an answer to prayer. They managed to get me In within a week and was absolutely fantastic they provided needed assessment of situation and provided the proper treatment that worked.

Ease of getting a next day appointment. After the standard medical questionnaire, I was whisked to imaging where the tech quickly took the X-rays Dr. Carrasquillo’s expertise was evident and his initial interpretation of the X-rays was

Great doctors, great service, told me exactly what I knew was wrong with my shoulder, he said I needed a total reverse when the doctor at another hospital that did 3 surgeries on it said there was nothing wrong with it now that it just

Very efficient pre-registration process. Every employee/technician was professional, courtesy, and efficient. The appointment time was exactly as scheduled (no long wait, respectful of patient's time). This was 1st visit w/ Dr. Kaplan

Exceptional professionalism from very well-trained and highly qualified staff. With the exception of the person who checked me in (having a bad day?) everybody was happy at work - they like working there. Dr. Kaplan is top-shelf, no

I felt welcomed coming in put at ease through out my visit my nurse was awsome always checked on me my Dr knew his job. My visit was one of those visits you look back on and say ; I really like that office & the staff. Thanks JOI

The staff and doctor were very friendly and professional. They are very quick to get you in on your appointment time. Dr. Kaplan was very easy to talk and goes the extra mile to take care of your concerns.

Jacksonville orthopedic has the best and most caring doctor's that I've had the pleasure of working with. They make sure theyvtake care of their patients in an understanding and professional manner.

JOI Doctors are wonderful!! to the point about your injuries, very warm, felt like I was being heard. Glad I did not have to go to Physical Therapy the front desk girls not so friendly

My visit was great although I didn’t receive great news about my condition. Still, it’s a very professional environment and the staff as well as doctors are engaging and personable.

I got an appointment to as Christopher, Dr. Kaplan's PA, within a few days. I week later I had surgery. Doctors, nurses and staff are excellent. Feeling so much better all ready.

The staff here are so helpful, patient and personable. Doctor has good bedside manner, is willing to share a lot of information with us and did not waste time caring for me.

Very professional and Dr Perry took time to explain everything and answered all my questions. He was not rushing to go to next patient.He really listen to my concerns.

Everyone is so pleasant, from check-in, Techs, PA to Dr! I've been to two different doctors for separate specialties and both visits have been wonderful.

I have been to 2 different doctors for different issues and both were thorough, kind, caring, attentive and experts! I highly recommend JOI,,

Excellent customer service. Did not feel rushed. Everyone was very kind and professional. Great experience.

I have used JOI for many years. They have the best doctors and staff. They go out of there way to help you.