Ordered an Italian sandwich get to my truck no meat I return to the store they remade the sandwich. no sorry for the inconvenience I felt like I was and inconvenience when they left the meat off my sandwich he handed me back the sandwich with no comment I think they need to work on @&$&@ customer service and sandwich execution More

I've had Jimmy John's many times from many locations but this was the first time I picked up. I have to say it was fast and cordial enough but the young people behind the counter seemed more interested in their conversation than the few customers in the store. I was disappointed in that. The sandwich however as always was decent.

Usually, I order on the app (They always look angry at the store, so i don't like going). I wish it would tell you that they're closed before you pay. I waited an hour before I realized. There is no way to cancel. Now, I guess I'm getting a meal at 10 am tomorrow that I won't want and have to pay for it. Very disappointing. More

I was totally disappointed and unsatisfied. I just threw away 6.74 and my coworker almost 8 bucks. I hate subway, but I'd rather go there than this place. Horrible service and the food to match. Freaky fresh, I think not. Freaky fast, that's how I left this place. I'll never go back to Jimmy John's again.

I normally love Jimmy John’s! I did a delivery of a Turkey Tom and it was definitely lacking meat. I’ve never had that happen but this is the first time getting an order from this store. I’m also seeing this store’s rating after the fact so I will definitely do my due diligence next time. More

Ordered a mini sub and over an hour later no delivery or update. Got the confirmation of my order and charged for it. Then while trying to call to find out what’s going on the phone just keeps ringing. This is by far the worst experience I’ve ever had from JJ. Unacceptable and just lazy. More

I ordered Jimmy John's specifically because we were in a hurry. 45 min later, I called to get a status update & was told they'd been busy but were bagging up our order for delivery. It finally showed up after another 30-45 min & was left on my porch without a knock or any kind of notice. More

The staff here is wonderful, always smiling, laughing and enjoying there work, they put customers first even if that means stopping a cleaning project halfway through climbing down a ladder lolol. They take care to make sure the store being fast food, still stays clean as possible. More

My Vito sandwich was absolutely SLATHERED with mayo, on both pieces of bread, and there is not supposed to be mayo on the Vito. I also double checked and I did not add mayo on accident on the order. It’s almost inedible with this amount of mayo. And there shouldn’t be any to begin with

Not bad. My first time eating at Jimmy John's. It was good. I had my sandwich on the multigrain bread. Very good and the sandwich had plenty of meat and not like other places where, its hardlet any meat and more veggies. Very impressed. Staff was very nice as well.

The orders are usually fine, but I don't order anything complicated. My biggest complaint is that they're extremely slow. I placed an order 30 minutes ago, and according to their tracker, they just NOW pushed the order out for delivery. Freaky fast? Not so much.

Got 2 sandwiches. Paid for kickin’ ranch and left a tip, even though Jimmy John’s has never asked for a tip before. Never got the kickin’ ranch. Not happy. Will not be coming to this location again. No kickin’ ranch, despite paid for and obliged to leave a tip.

This location has been disappointing the last 6 months to a year. If you order during lunch you can be certain that you will not have your order delivered within 45 minutes, most of the time if will be closer to an hour or even over 1 hour.

I did an online order at 12:01 and it took them 13 minutes to make my sandwich. Freaky fast not. I watched while six people that were inside the store that ordered their order got their sandwich before me. It made me very upset because I'm

Most ghetto jimmy johns pick up ever; some 40 year old guy who was working had no gloves on and was touching every thing from the bread to the lettuce.... I asked for a refund and the lady stated that is not possible, so then I asked would

Food is just as good as the other locations. Freak fast is NOT the motto here though. 5 people behind the counter. 2 of them on their phones not even acknowledging a customer cone in. 2 others joking and playing around, and the manager in

I've had issue after issue with this particular Jimmy Johns. It never fails that they somehow mess up my sandwich. At this point I'm fairly sure they recognize my address and just do it on purpose. I'm officially done. I ordered something

I ordered three sandwiches including 1 turkey tom. It literally came with 1 piece of turkey when it was delivered. I accidentally called the wrong store and manager said he wanted to make it right but when I called the store that actually

recently, my life had fallen apart. my wife, karen, divorced me, i lost custody of my 7 inbred children, and my 4 month old goldfish died of malaria. everything went wrong in the matter of a week. i had no hope, no motivation, no passion,

Like many of the other complaints this location's customer service sucks! The cashier William just looked at me when I asked a question and never responded. I spent $15 for 2 sandwiches in which they threw on the counter and when I asked

I normally shop at this store about once a week. On this occasion when I walked in all of the employees were sitting in the seats and not behind the counter. I ordered and the sandwich was made incorrectly and I had to give it back to be

I order Jimmy John's for lunch delivery at least three or four times a week at my work, because it's very convenient for me when I'm busy at my desk and don't want to take time to drive somewhere. I almost never have a problem with the

I can honestly say this was the worst experience that I've had at Jimmy Johns. I ordered 2 quartered pickles. Not only was one of the pickles missing, but the one I got wasn't even cut. I added extra meat to the sandwich, but even with

Man, I usually love this location. Always fast and fresh. This time, I stopped in to get some food to take home, and the first thing I noticed when I walked in was that the guy preparing the food was wearing his mask under his chin. I

Just came in to this location#751 at 4120 Highway 360 Ste 11 and placed my order. The order taker was nice but the crew was trash. One female clocked out saying it was time to go she was not on the clock and was not going to clean the

Best Jimmy John’s I’ve been too. We ate inside, and the cashier was so patient as we had a 2 year old with us. He even gave us a free cookie! The 3 sandwiches came out really quick and were made to perfection. Our 2 year old actually

We ordered several times from here. The most recent time was an online order. It was ready long before we could get there to pick it up. Fresh, tasty, and quick. The place looks small, but there's plenty of seating in the back. More

They really are freaky fast and yes, fresh! It's been awhile since I've been in here! Remodeled and up todate. Music playing in the background. It was actually nice enough to so on the patio! ️ …

This was my 1st time visiting Jimmy John's that was not a drive-through. The service was still great however it was the slowest time that I have ever waited to receive my food but nonetheless it was fantastic. More

I had not been to a Jimmy John's before. I ate here for lunch while on a business trip. The place was clean and the service was good. I ordered a sandwich that was better than most Subway's I have been to. More

Delicious sandwiches, delivery takes about 30min, I'm a out 1.8 miles away. Again, delicious food, they skimp you on napkins. Got a singular napkin today with my order. Great place overall

Great time ordered take out for dinner because they still don't deliver here, food was super tasty and ready to go at the time ordered. Always a great experience at this location. More

This is the best Jimmy John's in North Texas. Bella the delivery person was super fast, pleasant and professional. Awesome experience and will order more soon. More

Freaky slow. The owner needs to hire more people. Every time I go, there is only one person running the entire store. More

Didn't bag up my order. Didn't cut my sandwich. Didn't use condiments I requested. Sandwich was okay. Bread was hard. More

Not very friendly. Went to competitor around the corner. What a difference in service!
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A little busy during this time l, but they had my order ready to go since I ordered online ahead of time.

First time there and the service was great, and my food was fresh and good.
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i love this jimmy johns they always get our order right and its delicious
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Fast and fantastic! Customer service is always an 8!
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