Unfortunately I can't recall the name of the very helpful lady in the underwear section who assisted me in finding the right size bra. She was very knowledgeable and happy to go backwards and forwards trying different options. When my final

Lovely visit to John Lewis, Liverpool today (21.12.23). Always enjoy a lovely latte in the Café and I bought some gorgeous perfume (Burberry Goddess) - the ladies on Beauty were very helpful! I also bought a Quality Street Xmas cracker (£7)

My daughter purchased a hat for her dad and unfortunately lost the receipt, bringing John Lewis we didn’t think there would be a problem taking it back to exchange for a smaller one. What a shock when I was greeted with “ no receipt carn’t

I have purchased lots of merchandise from this store. However due to your recent returns policy I will no longer shop in your store or on line. Bought my daughter a gift on line for her 30th birthday purchased the wrong product by accident

Had food here and the rice was so bad - it was a mushy soaking wet consistency. When you pushed the fork into it, it disintegrated into watery sludge. Cooked with far, far too much water. The meal also had one half of a mini potato in -

visited origins in John Lewis today in the skincare department and a lovely woman (didn’t catch her name) but a blonde lady who has been working there over 10 years did mine and my partners facial and they were AMAZING! She had lots of

I waited patiently in the shoe department whilst two female assistants and one men finished chatting and laughing. Two assistants left leaving one woman looking me up and down …… go on - she said

Wow what a wonderful experience my young daughter had today at the Dior counter in John Lewis Liverpool. My daughter is quite timid but she really wanted to have a look at the Dior lip oils.

Terrible, I visited the restaurant in John Lewis yesterday with my mum. The staff were very friendly but the food was awful. The quiche was tasteless and I thought it could be off

Good department store in Liverpool.