Journeys is a Shoe store located at 925 Blossom Hill Rd, San Jose, CA 95123. It has received 33 reviews with an average rating of 3.8 stars.
Monday | 10AM-8PM |
---|---|
Tuesday | 10AM-9PM |
Wednesday | 10AM-9PM |
Thursday | 11AM-7:30PM |
Friday | 10AM-8PM |
Saturday | 10AM-8PM |
Sunday | 10AM-8PM |
The address of Journeys: 925 Blossom Hill Rd, San Jose, CA 95123
Journeys has 3.8 stars from 33 reviews
Shoe store
"Went there earlier this month eager to buy a new pair of shoes"
"when I walked in there were only 2 workers"
"I needed 2 pairs of timberlanda or the like"
"The customer Service is really bad"
"The worst customer service"
Went there earlier this month eager to buy a new pair of shoes. Employees kept looking at me weirdly when I was just minding my own business. They bagged them up for me ready to go until I handed them a seemingly older 100 dollar bill. They looked at one another, laughed/scoffed and told me they don’t take old bills. No apology, didn’t give me any other ideas such as going to an ATM for 20s, just gave me a rude look and I walked out with no words exchanged. I felt unwelcomed.
when I walked in there were only 2 workers. None of them greeted me or acknowledged the fact that I was there . They were both at the register talking to each other. As I was looking for shoes, they didn’t care! They didn’t ask if I needed help and when I went up to ask to get my size , the girl acted like it was a huge deal and as if I were rude for interrupting their conversation . Really bad service
I needed 2 pairs of timberlanda or the like. Went into store looked around, a young African American male standing behind the counter never asked if I needed help, never said a word after being there a good solid 3 to 5 mins or more. Left and bought somewhere . Why spend my money here if I have to ask you to help me
The customer Service is really bad. I wont recommend to buy anything in that store unless you are 100% sure that you wont return or exchange the product. They make you wait for two months to get a new product or get your money back.
The worst customer service. The girl at the counter acted like she did a favor by selling us a pair of shoes. Argh! You get no business from us EVER.
Always friendly and helpful staff in more than 20 trips here over the past several years
Great products amd customer service is always excellent.
The staff is always the best …
OUTSTANDING SERVICE AND STAFF
My neice works there
Never been here
Helpful staff
Cool beans