KLM Royal Dutch Airlines

95 reviews

Plot 14 Parliament Road, Jubilee Insurance Building/P.O. Box 34430, Kampala, Uganda

www.klm.com

+256414338000

About

KLM Royal Dutch Airlines is a Airline located at Plot 14 Parliament Road, Jubilee Insurance Building/P.O. Box 34430, Kampala, Uganda. It has received 95 reviews with an average rating of 4.2 stars.

Photos

F.A.Q

Frequently Asked Questions

  • The address of KLM Royal Dutch Airlines: Plot 14 Parliament Road, Jubilee Insurance Building/P.O. Box 34430, Kampala, Uganda

  • KLM Royal Dutch Airlines has 4.2 stars from 95 reviews

  • Airline

  • "This airline only gets a 2 because the food experience was a 0"

    "I arrived when there was a queue, the service was excellent and within no time I was served"

    "KLM will be the quickest service provider that enables you get quick visa to any country around the globe"

    "It was OK"

    "KLM is the worst airline"

Reviews

  • Lovenda Life Insurance & Annuities

This airline only gets a 2 because the food experience was a 0.5. And i was starving at best. Allergic to cheese,every meal in every flight had cheese...the pizza,the pasta.And surprisingly no alternate options.So try traveling 21 hours on snacks. Also how will the main meal be pasta,alongside pasta salad and cake as desert?Too many carbs in one sitting. I would have been happy to purchase my own meals during layover but given the fact that it was 1 hour with which we had to make a health screen line and an immigration line,there was no time to do so. Everything else was okay. Hope this comment leads to a much needed change before my return flight.

  • Stephen Banyikiza Wamara

I arrived when there was a queue, the service was excellent and within no time I was served. The lady was kind, professional and looked out for ways to serve me better. I'd want to come back here. Awesome people! Elizabeth is her name... Thank you for going beyond the call of duty!

  • BWAMBALE ISAAC

KLM will be the quickest service provider that enables you get quick visa to any country around the globe. They are located on Level 3 of the Jubilee insurance building on the parliamentary avenue. Why suffer looking for where to get the visa. KLM will fight your battle.

  • Patrick Serugga

It was OK. I was just disappointed that we were not given in flight breakfast on return journey when they knew we had been travelling for hours without food. The airport has no charging ports if yoi come from UK with a different adapter.

  • M zee

KLM is the worst airline.Over a month and still no luggage. Won’t compensate for any loss. Unable to get KLM on the phone. Left me with nothing, no medication,no clothes,no shoes,nothing. Unbelievable, never take KLM again, worst Airline

  • John O'Donoghue

I had no problem here,I had a problem cancelling my flight online and needed to change the date because I couldn't fly on the day I booked. They took my details and I had a new flight in minutes.

  • Rodah Nabukeera

I badly needed to use the washroom, and the staff shared the key. He had a long queue of customers to attend to, but offered a minute of his time to get the key to the washroom for me. Thanks

  • Henry Kabuye

For the shorter distances i recommend it. It's very good. But for longer distances you will need the mother; Emirates. Nice airlines

  • Simona Muwazi

A little clumsy getting into the actual office within the building, but great service from the staff. Polite, efficient and helpful.

  • Christine Naks (barbra)

i like the concept and content information But is it okay if you add your email address as wel thank you

  • SB UG

Excellent service. Friendly staff. Proper guidance on flights timings suggestions coving regulations

  • Brenda Holmstedt

I've always flown with KLM. Never been disappointed. Still a fan and can't say I've any regrets.

  • Mututa James Maina

Clean place. The office seem under staffed but anyways, you finally get the service.

  • monica naluwooza

Good customer care with good and quick services. I will choose this over and over.

  • Linda G Keitasha

It’s fine till you miss your flight then they try to charge you triple the price.

  • Shakira Kibirige

It's very nice to travel with KLM, but they served half-cooked rice. …

  • sarah kakembo

The entire crew behaved demonstrated a high level of professionalism.

  • Paul Asiimwe

Air Conditioned, Smart, Great and helpful staff, quiet environment.

  • Nkuraija Janet

Very good customer care and the staff very helpful …

  • Prossy Bulyaba

Very kind associates!! I am so grayeful for their help

  • Fahad Abu

They were too busy to attend to my useless request.

  • huthaifah ssali

I always enjoy my travel with them honestly …

  • Abdulj Baraka

The behaviour of the office staff is unacceptable

  • Sema Alex

Very nice. They have high level of customer care

  • Movie Series

Its location is situated well Its easy to access

  • Hotel Link Solutions Uganda

Clean small office and the staff are supportive

  • Freedom Julius

Loved the services and the customer care

  • Tobias Sidhe

Its good airline...I loved the services

  • bisaso andrew

Great services, loved their reception.

  • P I Rumanzi

Very helpful and friendly staff always

  • Jonas Kibet

Good office setting. Friendly staff

  • James Lukenge

Plan your trip to any destination

  • Mohammed Shaa kir Saiyed

Very friendly and helpful staff

  • OLUNG PAUL MIKE OUCHU

Information posted is detailed.

  • Sylvia Namata

Very old planes,old technology!

  • Tracy Maxine

They took excellent care of me

  • Tumusiime Davis

Nice ambience Great bookings

  • Magala John

Calm, peaceful environment

  • Joseph Emiru

For your flight solutions

  • Robert Ochola-Lukwiya MCCJ

Everything was fantastic.

  • Daniel Duncan

It's An Amazing airline

  • Asiimwe Jackson

Come experience royalty

  • Elizabeth Mugumya

Great customer service

  • Theopista Ntale. Sekitto

Good customer service

  • SARAH LWANGA

Good customer service

  • Assumpta Nalubega

Friendly services

  • Blessed Favour

Beyond the skies

  • Abbas Luyombo

it was awesome

  • Sharmaake Shariif

Not that good

  • Fodap Fodap International

Great service

  • Abdulnafi Matovu

Best services

  • ROBERT DARLINGTON

My employers

  • Oliver Ndamba

Very good

  • Meddie Earl Nixy

Awesome

  • lee dodson

Awsome

  • Mutoni Edith

Great

  • Ronald Kalema

Nice

  • Betty Mafabi

Good

  • Anteneh Yilma

Fair

  • M. Kitimbo Ivan Mulangira

Good

  • mugabi Peter Da Gen

Nice

  • Nakabugo Dinah

Best

  • Asiimwe Bridget
  • Omedi Isaac Elong
  • Hassan Rida
  • Wycliffe S M
  • Lodge Bellavista
  • Kyle Paul Lexis
  • K. Philip
  • Anderson wits
  • Taremwa Sam Rwabwehare
  • Ian Kisuule Ronald
  • sarah orishaba
  • Kabwooli bwooli
  • brian namera
  • Samir Mamdin
  • Benon Ssentongo
  • Bernard Ochieng
  • oteng moses
  • Goran Jovanovic
  • Mugaya Kenneth
  • Richard Mulondo
  • Eric Choi
  • Mugabi Humphrey
  • Dora Makuti
  • Victoria Mercy Kataike
  • Kash Zila
  • muhoza akeyi
  • conieezy Nkajja
  • Mbaziira Dash
  • Abdul Wahab
  • alice banga
  • James Smart
  • Rodney Mathias

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