Kathleen House is a Hotel located at 85 London Rd, Enfield EN2 6ES, United Kingdom. It has received 54 reviews with an average rating of 4.1 stars.
The address of Kathleen House: 85 London Rd, Enfield EN2 6ES, United Kingdom
Kathleen House has 4.1 stars from 54 reviews
Hotel
"I didn’t get to stay here, I tried to book a room and my card was declined so I was sent a message saying a room could not be reserved for me, I took this to mean I didn’t have a booking but it turns out they will just attempt to recharge your card at a later date, by which time another room somewhere else had been booked by my partner as I didn’t have enough money to book one and as we had a funeral the next day we needed a booking confirmed when I explain the predicament to the employee that text me to confirm they had then removed money from my account despite me not knowing it was confirmed I had also said I wanted to pay at the hotel, the employee was disgracefully rude"
"Kathleen house was a perfect home away from home for my vacation all staff were very helpful and kind yet also non intrusive"
"HIGHLY RECOMMEND"
"Had a very pleasant stay at Kathleen House"
"Great place very friendly staff nice and clean"
I didn’t get to stay here, I tried to book a room and my card was declined so I was sent a message saying a room could not be reserved for me, I took this to mean I didn’t have a booking but it turns out they will just attempt to recharge your card at a later date, by which time another room somewhere else had been booked by my partner as I didn’t have enough money to book one and as we had a funeral the next day we needed a booking confirmed when I explain the predicament to the employee that text me to confirm they had then removed money from my account despite me not knowing it was confirmed I had also said I wanted to pay at the hotel, the employee was disgracefully rude. After arguing with me for ages they said they would speak to senior management which they didn’t and ignored my later message, I requested a cancellation on booking.com and that too was ignored. They basically took £75 and I didn’t stay there. I am actually disgusted with this as I expressed that I had not realised they had confirmed the booking and they did not inform me prior to attempting to take payment for a second time. This was a genuine mistake and completely made the funeral day 100 times worse because I had to sell some personal property to make back the money they took from me without my permission.
Travel group
Family
Service: 1
Kathleen house was a perfect home away from home for my vacation all staff were very helpful and kind yet also non intrusive. This was my first time booking and staying in a hotel which gave me concerns but everyone I spoke to for help was really patient and understanding. The rooms are really well kept and the location is perfect. You're 10 minutes away from a large diverse shopping center and right next to that is a train station so you can go and do whatever you please with little worry on how you'll get back. I would highly recommend anyone who needs a nice affordable place to stay while visiting London for any reason.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Not amazingly large but definatly big enough for your needs doesn't feel clostrophobic at all.
Nearby activities
Lots to do, nearby shopping centre and right next to the train station which is only 1 hour to Central London. (Including transfers)
Hotel highlights
Luxury, Quiet, Great value
HIGHLY RECOMMEND...Management was absolutely amazing our weekend would have been completely ruined without him. J went above and beyond for us this weekend. We didn't stay at Kathleen house in the end as TripAdvisor had messed up our booking massively but J came to our rescue and boarded us at another place they had and bonus it was closer to our concert venue . We really can't thank him enough.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Had a very pleasant stay at Kathleen House. Very easy to check in with their online service and then being able to collect the key from outside. The staff I met was absolutely lovely and helped me out soo much whilst there, I shall be forever grateful. It is very well located, can catch a bus, get a train and there is also private parking on the drive available. It is also near the local shopping centre that has all the latest shops there. I would definitely recommend this place
Great place very friendly staff nice and clean. Fresh water in you fridge in your room every night and a small selection of help yourself breakfast items such as toast, jam, cornflakes, that sort of thing. And NETFLIX on every tv so if you have a NETFLIX account you can sign in and your good to go. I have stayed in a lot of digs around this area and this place is the one I always as to be put in.
For a 2 star hotel I was very impressed. The bedroom was a good size with clean/fresh feeling sheets and towels. Mattress and pillows were good condition and the shared bathrooms are cleaned every day. I was very happy with this guest house and would stay there again if I visited the area again.
Travel group
Friends
Rooms: 5
Service: 5
Location: 4
Clean easy smart TV kettle with coffee teabags and hot chocolate. Shared bathroom and off road parking was for 2 cars which were already there but it didn’t affect us. It was great. Would deffo stay again. X
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Decent for the prices. Service is rated low only because no breakfast on the weekend which brought the overall down and also, whilst lots of guests are staying you may find that they run out of hot water for showers.
Rooms: 5
Service: 4
Location: 5
PLEASE DO NOT BOOK !!! Book for a week but couldn’t stay at all. Room is smelling dirts carpets and old mattress also duvet smelling if you want to opens the windows there is a lot of running cars noises. Too small for double bed room.
Good b&b and was close to work.. owners were very reasonable. Facilities were just perfect for what I needed. Will definitely use again if I'm in the area
Trip type
Business
Rooms: 3
Service: 4
Location: 4
Brenda is really polite & helpful, as was the guy assisting me on the phone, the other lady was good at talking loudly on the phone balanced on her shoulder while she worked, loudly. Thought we had a noisy neighbour at first xD
We had everything we needed. Clean room, clean bathroom, simple check in and check out service. Would recommend and come back again.
Trip type
Vacation
Rooms: 4
Service: 5
Location: 5
Hi there I have Stayed at this B&B the People who own it are really nice people and I Will highly recommend staying at This b&b you what Be disappointed
Rooms: 5
Service: 5
Location: 5
A lovely little place. The staff is very pleasant, the shared bathroom is very clean and the room looks great. Definitely recommended. You get a key to the front door, so you're able to come as you please
Rubbish with not exaggerating a bit. Last second you realise it's a room with share bathroom. After 23:00 no heating. Bed and mattress 1 out 10. Breakfast barely 1. Lots a things out of date .
OK for the price. Self service continental style breakfast if you like that sort of thing but not my preference. Warm, clean and tidy. Has on site free parking which is a bonus.
I loved it here the staffwas so kind and loving the room was very clean and tidy I would definitely come here again
Travel group
Family
Rooms: 5
Service: 5
Very friendly staff. Spotlessly clean. Comfy beds. Good location for buses saved having to use car. Shared bathroom but wasn't a problem. Will stay again.
You guys are simply excellent, I just wish you will have bath or shower in every room. Thank you
Rooms: 5
Service: 5
Location: 5
Good place to sleep close to a nice park. Flexible and nice team who are open for feedback. Breakfast is simple and self-service.
really lovely bnb. clean, close to town centre and polite helpful staff. great value for money.
Great hotel to stay at bedrooms are big comfortable to sleep in it's in London road number 85
It's good
Trip type
Vacation
Rooms: 4
Service: 4
Location: 4
Clean comfy beds Good location for Enfield
Szép volt, jó volt minden. Nem túl drága.
Very clean and affordable accommodation
My aunty and uncle own this ❤️
My grandma owns kh …
Very nice place.
Nice and clean
Good overall
Average
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