Kew Retail Park

1408 reviews

Bessant Dr, Richmond TW9 4AD, United Kingdom

completelyretail.co.uk

About

Kew Retail Park is a Shopping mall located at Bessant Dr, Richmond TW9 4AD, United Kingdom. It has received 1408 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday9AM-7:30PM
Tuesday11AM-5PM
Wednesday9AM-7:30PM
Thursday9AM-7:30PM
Friday9AM-7:30PM
Saturday9AM-8PM
Sunday9AM-7:30PM

F.A.Q

Frequently Asked Questions

  • The address of Kew Retail Park: Bessant Dr, Richmond TW9 4AD, United Kingdom

  • Kew Retail Park has 4.3 stars from 1408 reviews

  • Shopping mall

  • "This is our closest shopping mall and although we’ve used most of the stores here during the past 20 years or so, it always seems a rather soulless site"

    "I love this place"

    "Useful retail park just off the South Circular Road"

    "If you haven't got time to head up to London then this is the place for you"

    "I love coming here because there is always ample parking and even at its busiest I never find it crowded"

Reviews

  • Mark Pearce

This is our closest shopping mall and although we’ve used most of the stores here during the past 20 years or so, it always seems a rather soulless site. In recent years it has become more down at heel with the arrival of Sports Direct and TK Maxx and the replacement of Gap with a pound shop. There are advantages such as plentiful level free parking, and reasonable access off the South Circular Road. There’s also a bus service to and from Richmond as well as Kew Gardens station fairly nearby. Apparently plans are in place for most of the stores to be closed in a few years time with just M&S remaining to serve the new blocks of flats to be built there. Maybe make the most of it while you can.

  • Buddy Emery

I love this place. Saddened that Gap have decided to be an online only store hence making post of the Gap outlet whilst still here. TK Maxx seemed to have less stock that usual. Boots had everything we needed. M & S aka Magic and Sparkle, love this food hall so many delicious and tempting morsels, we also bought a vast amount of items in the clothing section. 1 observation, check out prices on ladies knickers packs, we had two that were exactly the same however one was priced at £8 the other at £12, they had same barcode just a £4 price difference. The percy pig slippers are very snuggly

  • Andy Weston

Useful retail park just off the South Circular Road. Large M&S and TK Max also Next and some other shops. Free parking and plenty of it. Handy for visiting the National Archives as you can just walk up the road to the left of the car park turn left and the Archive is in front of you. (They normally have a free exhibition in the reception foyer if you check before making a special trip). Downside is the South Circular which can get very busy to almost impassable at times leading to long journey times.

  • Spike Mclarrity

If you haven't got time to head up to London then this is the place for you. Free parking and disabled ♿ parking plus accessible shops. The retail park has such an amazing choice of shops on offer. Chemist, food store, clothing, adult and children friendly. Places to eat, snack and rest. It's a little shopping haven, next door to the National Archive also within distant of Kew Gardens. Worth a visit.

  • Alan Chan

I love coming here because there is always ample parking and even at its busiest I never find it crowded. They have shops which I frequent such as M&S and boots conveniently located together, and they are larger versions of the high Street versions with more selections to choose from. It would be better if they had some food outlets here so you can grab a bite to eat when you are hungry, the Costa which they do have here doesn't really do it for me in this respect.

  • Juliet Clark

The Retail Park is now in the Ultra Low Emission Zone so be careful if visiting by car. Also PARKING IS NO LONGER FREE! Beware - there are now numberplate recognition cameras and if you go over the limit by a second Euro Car Parks will issue a Parking Charge Notice of £75. So think twice before having that relaxing post-shopping coffee at Costa or spending too long in the changing rooms. So disappointing. Enjoy the shops before they turn it into housing.

  • Joanne Bramley

This car park is not absolutely free! only for 4 hours - after that you will be sent a parking fine of £75 (reduced to £45 If you pay within 2 weeks). I've just returned from a holiday and have 2 days to pay this to get the reduced amount. The signage is absolutely minimal and certainly not something you'd read on driving in. And I've not seen any ticket machines to buy a ticket to extend the parking time. So - BEWARE!

  • Jermainehero game reviews

Busy on the weekends. Very quiet in the week. Only a handful of shops but each one on a large scale. All very clean and organised. Next, Boots, Marks and Spencers, Costa, Tk Maxx and Sport Direct. A lovely baby/toddler friend cafe in Marks. Highly quality cafe food from sandwiches to soups and coffee and soft drinks. Even alcoholic beverages available. Also Marks has the only avaliable toilets at the retail.

  • Claire Grimblefox

Easy to get to by car and plenty of free parking spaces. A good choice of shops; large M&S with food hall, Next, large Boots, Costa, TK Maxx (not the best in my experience) and Sports Direct. There was a Christmas Outlet taking up a big plot, so maybe something exciting will replace that next year. It would be nice to see something like HMV for more than clothes and toiletries.

  • Rob Hindle

Make sure your vehicle is ULEZ (ultra low emission zone) compliant before your turn off the south circular road into the retail park. If it’s not, you can park is some residential areas on the other side of the road a d walk across, or better still cycle there or use public transport. Good retail park overall however, but something to be aware of.

  • Lynn Burridge

I like this place because the stores are large enough to have a good range of products and parking is free and conveviently near to everything. The Marks and Spencer branch is very large and well-stocked as is Boots next door. Next has a branch of Costa inside. Gap and T K Max are the other brands featured.

  • M Kapoor

There are number of big stores here. One can enjoy shopping as well as dinning facility here. Fashionable clothing for all ages and specifically young children is the main attractions for this site. Parking is absolutely free here. Very tasty and hot and cold drinks are available. Good place for shopping.

  • Robert Harvey

My issue with Kew Retail Park is the restricted number of stores. The stores that are there are good. The car parking is good. There's a bus service to and from Richmond Station. But unless you know that one of the stores stocks what you are looking for then there are better places to go.

  • Chris Twiselton

Everything was great except the fact that when we were in TK Maxx we had been in 2 days before to spend vouchers and had to wait 10 minutes for the lady to check them when she finally came back she said they were old so just be careful incase they won’t accept vouchers that are in date.

  • Satty

Plenty of free parking up to a maximum of 4 hours and there are plenty of shops to visit. I visited Marks and Spencer and it was very busy mainly due to mother's day. The only issue I have is that the entrance to the food hall isn't clearly marked under the current covid restrictions.

  • U D

Good small retail park with a big excellent M&S which stocks a full range of children, womans and mans wear, also has a home department and supermarket as well as a nice indoor cafe. The retail park have a Costa coffee shop, small NEXT, good size TKMaxx and a good size sport direct.

  • Don Grose

A slightly more up market retail park with a big m and s and boots. If you fancy a stroll as well as shopping then the Thames path is a 5 mins walk away, accessible from a gate in the far south end of the car park to the right of m and s, as you face it. Parking limited to 4 hours.

  • Jamie Thomson

Nice retail park they have TK Max and a big M&S with a big food hall convenient for me convenient for me working in London somewhere nice and easy to park up And have lunch and grab something to eat Always busy around here the road coming in can be extremely busy at times

  • Andrzej Fryzicki

Excellent parking facilities. Never a problem during multiple visits. The entrance/exit can be a little bit taxing during busy times (eg. on a Sunday afternoon) however, a far better experience than trying to find a parking spot on a town high street. Good shopping. 9/10

  • Brian Catt

Easy access and free parking. Next, Sports direct, Boots, M&S which means you can get food as well. Well kept secret. If you pass it, why go the through the hassle of car hating Richmond or Kingston councils in the towns? If you can take driving at 20mph on main roads.

  • David Frew

Not a big shopping centre, but the stores present on site are big versions of well known brands: M&S (food + clothing), Next, Boots, TK Max and Mothercare. Large free car park and seem to have car cleaning (although I've never stayed long enough to try that.)

  • Richárd Vámossy

A lot of parking and space available. It`s absolutely recommended and suitable to people which doesn`t like crowded places. Theres a TK Maxx, Boots, Sports Direct, M&S and Costa. It`s clean, tidy and well maintained + affordable but a little bit "hidden".

  • John S

It’s a dull and rather soulless place but handy for M&S, Boots, JD Sports & TKMax shopping. A small and rather dark Costa Coffee Could is also available. The whole place could be so much more friendly & welcoming but perhaps this is as good as it can get.

  • Ivalnki El

It used to be my favourite retail park but then they closed Mothercare ( heartbreaking) . The parking is free and the shops are all the essential: Gap,; massive M&S , TK Maxx; Boots , Next ... Ideal shopping place that gets extremly busy around Christmas.

  • Pete Murphy

Nice selection of stores, M&S, Boots, Next, TK Maxx & Sports Direct. The M&S in particular is superb, lovely helpful staff and a great range of products including clothes, home wear and and extensive food hall. Plenty of free parking during the weekdays.

  • Julius Urbanavicius

Great selection of shops; you can find food items at M&S, clothing stores like Tkmaxx and Next, various sports items can be purchased from sportsdirect.com outlet as well as it being a good place just to hang out and grab a coffee at Costa or MS Cafe.

  • Foxie

Going down hill. Probably getting ready for redevelopment. Cases of cars being broken into during daytime. You'll still find M&S, TK Max, Boots and Costa there. Not much else. Handy if you want one of those shops, as free and ample parking

  • Satty Gee

Kew retail park is just ok, nothing special that you can't find in other places. M&S was a big let down on amount of food options, didn't really care for their clothes. Just being honest. Well atleast they had a Costa in Kew retail Park

  • Ali C

It's fine. Always parking available, good opening hours, not much else to say really, what else do you want from a retail park. If you need somewhere quiet to eat your sandwiches, the National Archives next door is a lovely spot.

  • Steven Biggs

Good amount of parking, covered walkway to protect you against inclement weather and a good variety of shops, UPDATE AUG 2022 apparently this retail park is due to be closed in the near future for housing with only M+S remaining

  • Steven Biggs

Parking was so easy, plenty of spaces all shops have wheelchair access as the pavement is step free it was clean and well lit when I arrived at twilight. Exit signs were in plentiful supply and I good clear visable position

  • Julieannne Murray

Shopped in M & S plenty of parking some in the shade which was good as it was a very hot sunny day. Good selection got what I wanted self serve was very handy and got a terminal straight away a pleasant shopping experience

  • parvaze khalique

Nice Costa genuine caffinisto’s staff and rest room available. In Kew Retail park also TK Max and Next busy but can breathe a little. Boots gave me my 3rd ( booster ) COVID vaccine — thanks Mr Cool Cash Chemistry. HA HA.

  • Jen Nessan

We love this place. It has Costa, M&S (with Cafe and Foodhall), TK Maxx, Boots and Sports Direct. Ample parking, people are very civilised - polite and considerate to others. It's one of our favourite weekend spots.

  • Heba Ajami

Very good location, near the river. You can park your car, do some shopping from well known retail shops like Tk Maxx, M&S, Boots and Sport Direct. And then go for a walk near the river. Parking free for 4 hours.

  • A David

It has big branch of M&S with both food and cloth sections and there is nice M&S cafe with fresh scones and cakes. There are Costa Coffee, Boots and Next stores in retail park with plenty of free parking spaces.

  • Darius Mohammadi

Very pleasant and relaxing retail park, not too busy (apart from Sundays!), free parking everyday and the wonderful and welcome presence of a large M&S store! Lots of variety in a relatively compact space.

  • Natalie MH

I often visit the M&S, Next and sometimes Boots. The staff are always very friendly and helpful in these shops. Facilities are COVID safe and most patrons are sensible here! Thank you …

  • Mr Karisma

Like this place. Always find a paking spot, area very clean. Good selection of shops. Stores and stock well laid out. Staff seem happy. I call this place a nice shopping experience.

  • Stu

For a small retail park, there's a reasonable mix of shops and a couple of cafes within the shops. There's plenty of car parking. Access in and out can be very slow at busy times.

  • Francesco Capaccioni

Today it was raining. The path to go from one shop to another is mainly external. The canopy makes water everywhere. Too bad, because the shops are well-kept and well stocked.

  • Tony Franklin

Good variety of shops which are predominately clothing shops but there is a large Costa, cafe in Marks and Spencers and a good size Boots. Free parking with plenty of spaces.

  • DAVID TAYLOR

Almost zero outdoor or other seating unless you buy e.g coffee. Plus bicycle racks at either end of units.It would be useful to have some outside each outlet.

  • Naresh Ragbir

Really quiet now... Not the same place at all. M&S sell clothing but you cannot try it on in store. Boots is open and there was a lot of parking available

  • manish kalsaria

Retail park with No Toilet. Absolute Joke by council. They shouldn't approve Retail park without basic service . Specially you are with kids.. …

  • Paritosh Joshi

American style shopping centre. Major chains, Marks & Spencer, TK Max, Boots etc have large stores here. The M&S Cafe is a great spot for tea and scones.

  • Marie Yorke

This location has a really good TK Maxx store. pity my suitcase is already too full for any more shopping, I could spend some money here …

  • Nicolò D'Anzi

Good selection of stores. Shopping is not too crowded like other malls and retail parks. Plenty of free parking. The M&S and Boots are the highlight.

  • Emps Rd

It's a weird place but the stores are large and offer a good selection of clothes. Unfortunately it is just inside of the ULEZ zone which is a curse.

  • Iggy “The Creator” Raymond

There aren't many shops, no restaurants at all. I only go there to visit M&S, and TK Maxx, and Costa coffee when I need coffee or to take a leak.

  • Brendan Smith

Easy to park makes for a good shopping experience. Great large M&S, Boots and some clothes stores. Off South circular so go out of peak hours.

  • Peter Roberts

Good selection of retailers with plenty of parking spaces. Coffee shops provded by Costa and M&S. Direct public transport access via R68 bus.

  • M S (MTV)

Relatively big shopping centre, though with a limited number of stores, conveniently located with public bus service and ample parking.

  • Janet White

Nice environment. Lovely staff. Ample parking. Good range of vegetarian food at M&S. Friendly shoppers. Always a great time at Kew.

  • Linda Khemlyani

Loads of parking but it’s just inside the ULEZ! Huge M&S, good Boots & a decent Next. Not so keen on the other few shops there.

  • D Yalcin

This Retail Park has everything you need for basic shopping needs and are usually less busy. All stores are large and spacious.

  • Helen Sulzer

Very nice M&S food store. Boots also has good choice of cosmetic products (some luxury brands). NEW: box for food donations

  • Reer Miyi

Kew Retail Park is small shopping area, plenty of car park, decent shops and Costa coffee. Easy to get in and out. Simple.

  • S

Small retail park with M&S, Boots, Next, TK maxx and Costa. Lots of parking makes this a very convenient one stop shop.

  • Queenie Amore

Nice area, free parking. R68 bus goes straight there. M&S seems to have more in stock than your usual high street.

  • Chrisd Maskell

It's a retail park, it has parking and some useful shops, seemed very empty but that may have been the time of day

  • Bryony Franklin

Some key shops, but its a shame there aren't any cycle racks (or if there are, they aren't easy to find!)

  • Nisha Sharma

Popular brands shopping store! Parking Easily available! Wheel chair accessibility! Food & coffee shops!

  • cctv tv

Gap's gone now. The tk max has better collection than others. M&S is big and with good size supermarket.

  • Philip Briggs

Never been there before, so I quite liked it , lots of parking large M&S, well marked & easy to find.

  • Deshika Sookoo

Lots of parking. Good signs of what shops are available. Easy to locate and good selection of stores

  • June Shaw

Very useful shopping area. We like M&S. Plus TK . Maxx in particular. We went by bus from Richmond.

  • Hari T

So convenient and have everything one would need from tolbooth, tk max to m&so food and clothes

  • Amarjit Sangha

Great parking all the best shops. Free parking and a great place to go and have retail therapy.

  • Andrew S

Lots of parking. Good shops. Prob seen better days and has one empty lot at time of writing.

  • Bee Duncan

Good selection of main clothes shops and worth the travel from East London to West London.

  • Roger Tharma

Easy free parking for TK max, Marks & Spencers Click and collect or to browse around.

  • Kash Acharya

Bit of a bind to get to, does have a large m&s which is good, not much else though.

  • W Wan

Got much more offerings than retail park in twickenham. ESP places for a quick bite

  • linda franklin

Lovely little shopping complex if you just want to quickly go to a particular shop

  • Veronique Soret-Walker

Beautiful walk in the garden. Very welcoming green houses. Crocuses now out

  • Neil V

A standard retail park, usually plenty of parking, No one walks there.

  • Abla Mohamed

To many choices- shall I go M& S or Next or Gap or Sport Direct or...

  • Hulya JK Er

I love it. Everything is in one place Food, clothes and coffee shop.

  • Pali

Lots of parking space and not crowded during week days when I went.

  • Hywel Maslen

A very good M and S, Boots and other major outlets. Good car park.

  • Jae Ber

easy access to kew bridge, nice view,shopping centre easy parking.

  • Rob Flann

Nice place to shop plenty of parking but change is on its way

  • Tetiana Stetsenko

Great mix of shops, convenient opening hours, ample parking.

  • vicky rodrigues

Plenty of parking. Easy to access the food section at M&S.

  • Kazouk Fit

Mark and Spencer here is very precious please remain here

  • Nicholas Ager

Can always get exactly what you need. Loads of parking

  • Adam Elske

Great store. Pitty it’s going to be knocked down soon

  • Timothy Wright

An okay selection of shops. Did feel a bit run down.

  • ERIC W

Good place to shop and plenty parking lots there.

  • Andrew L

Plenty of parking, clean and good range of shops.

  • Philip KB (Buj)

Open, bright, clean.....a great place to shop.

  • deborah pliskin

Lots of car parking. Large m&s, boots, tk max

  • Kate Evans

Easy good shops. Great parking. Lunch at m&s

  • Anna Maria Sotiraki

Very few stores and they close very early.

  • Ricky

Nice place only a few shops ,easy parking

  • Tony Brown

Not a Bad place have a coffee and shop.

  • Stewart Minors

Good place to shop, but gets busy

  • Daniel Mccarthy

Great mix of shops all quality

  • DAVE HALES

Some great shops herr

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