We were incredibly disappointed at the lack of customer service at Key Bank today. My daughters and I drove to the Key Bank on Lafayette to open a Student Savings Account this morning. When we asked for help opening a student savings account we were told by the staff that they couldn't help us because they closing in 20 minutes.

Was an okay visit but the employees don't do well at following Covid guidelines. Was in line when the employee sneezed she raised her mask up and sneezed it wasn't even covered. A tad bit nasty and rude. Employees shouldn't be working if they are sick and have no care for the customers.

2018 I was involved in a roll-over truck accident and was hastily deemed fit for service by the Gary, IN emergency room. After 2 months the pain and swelling wouldn't go away and it was revealed I had broken my back in two places. Indiana I

I was trying to withdraw money n the lady got mad I asked for 10s so she took 20 min to come tell me I can't withdraw and idk how by this is my first withdrawal for 7 days . Then bald head manager told me I have to wear a mask on the

Closed at random hours. Inside always closed so drive-thru takes way too long. Takes longer than any bank I've ever seen to complete a deposit transaction.

Key bank is literally the worst bank, possibly company, that I have ever dealt with in my life. They operate with zero morals from the management level up.

Very races people. I talked to customer service and said manager will call but he never called.

Very nice place people helpful and nice

The van will be open today on Friday

Good staff