I recently purchased a Powertrain Treadmill from Klika, and it hasn’t worked since I received it. I tried phoning Klika for help, and they did not reply to my concerns, but rather sent emails which did not relate to the problems I was having setting the machine up. But rather they kept telling me to do things I had already told them I tried, but did not work. Eventually they sent me a second console for the treadmill, but it won’t work either. It’s mind blowing how poor their customer service is. I even sent them pictures and videos of the treadmill not working properly after the second console was sent, and it was not connecting to Bluetooth and not connecting to wifi like it is supposed to. It won’t even let you log in, which means the treadmill won’t even move at all. Every time I ask for a person to speak to me on the phone to walk me through the process, so they realise it doesn’t work, they tell me they are not able to because of the time difference. Apparently they have to wait for superiors in China to respond. It would appear that translation problems may be adding to the debacle. So much for local help when it’s needed by their consumers. Now, after a dozen emails, and a number of phone calls, I have been promised they will have an answer for me by tomorrow. It was purchased around the 14 July and it’s now August 31st and still not working!!! This treadmill cost approximately $2000.00 (including delivery), but instead of being used as a treadmill, it’s just a VERY expensive and large obstacle in my lounge room. It wasn’t worth the constant back and forth communication hassle, and I certainly would NEVER order from Klika again. I don’t care how much of a bargain an item they are selling might seem, because if it is faulty, or there is a problem with it, you’ll spend the rest of your days trying to get them to respond appropriately to your concerns. Buy somewhere else. Anywhere else. Save yourself daily headaches. Update: As soon as the ‘return warranty’ (one month) ran out, Klika stopped responding to my phone calls and emails. They had promised to send a technician out to fix the problem (twice), but never did. I have all this in writing. Now I have had to escalate the matter to the Small Claims Tribunal. Don’t believe in their warranties and promises. They will lie through their teeth, (and in writing), to take your money and leave you with products that don’t even work. Then you spend the next few months fighting to get a replacement item that does work, or your money returned. Otherwise known as ‘theft and fraud’. PER KLIKA’S REPLY ON THIS REVIEW: Klika has NOT been in constant contact with me at all. In fact, they didn’t reply to me for weeks, and it was only when a government department contacted them on my behalf, did they bother to reply to me at all. Klika have now been contacted by The Department of Fair Trading. Klika’s response to the Dept of Fair Trading was to send me a video of how to manoeuvre around the computer console of the treadmill. Of course I had already informed Klika ‘MULTIPLE TIMES’ in calls, emails and even sent them videos of the treadmill’s console that it could not be logged into properly. Therefore, what Klika asked me to do, they had already been informed previously, was impossible. Klika also said they didn’t understand how the problem could arise, because it had never happened to them before. It didn’t take me too long to be able to find other reviews online from different sources, that other people had had the ‘identical’ issue, and that Klika also kept promising to fix their treadmills, but never did. Like I stated previously, all talk and no action. I will update this review if Klika ever bother to fix the treadmill, so that it isn’t a giant $1500.00 + $495.00 postage useless hunk of junk sitting in my lounge room. I won’t hold my breath. Stay posted everyone……

Klika sold me a Pronti 17L Convection Halogen Oven that was under-cooking food. As an electronics technician I could measure its temperatures and found it took 40 minutes to reach only 178 deg. C MAXIMUM. When I complained, Klika immediately referred me to the "recommended cooking quideline". This fast response told me they know these ovens are dodgy. I sent the unit back to them and they said their 'warehouse technician' (get real !!! ) found it was worked properly. Had the so-called technician even turned it on he would have seen that the halogen heat lamp was constantly switching on and off. The thermostat is faulty … dummy!. In November 2022 Klika replied: “We are unable to replicate the issue, so we will arrange a refund to assist. Thanks for your time”. In December 2022, I wrote to Klika saying that I am still waiting for my refund. I got an immediate response: “Apologies for waiting. I have made a follow (sic) with our manager to assist this us (sic) about the refund. We are hoping for your additional understanding. Robbin | Customer Support” Additional understanding? Sure, I understand that Klika runs a scam where they knowingly sell substandard Chinese junk and avoid refunds when caught out. I have taken the opportunity to test three halogen cookers. Two were identical to the Pronti except for their different brand names. Both failed to heat quickly or to even get close to the specified 250 deg.C maximum heat. No doubt they are produced in the same Chinese factory. The third cooker was imported from the UK. It heated to its maximum temperature in a few minutes and notably, the lamp in this cooker did not keep turning off and on. This well rehersed Klika Scam continues.

On the 3rd of February I purchased 1 king bed frame and a king mattress, immediately after I got my invoice I started a live chat as my invoice said I had purchased a king single mattress. I was assured by the staff that it was a king mattress I was going to receive and I left it at that. On February 4th I looked online and it said on hold, I again started a live chat was assured it was just for the warehouse staff to take note that it was showing as a king single but in fact they would be shipping a king mattress. I left it at that, was excited to see that on Wednesday the 9th my order had been fulfilled and delivered to my residence. As I work full time I was not there and it was accepted by the person home. I have just now gone to put my bed together and noticed that there is no mattress! So now I currently have no where to sleep! I called customer support and by no fault of the operator was advised that the mattress was actually shipped independently and they would find the tracking info for me. The operator shortly returned to advise that it was not in fact sent independently but was not issued at all as they ran out of stock on the 8th of February. My question is how could I purchase the item if they intact had no stock? As well as how come no one tried to contact me to advise of the shortage. But only once I called them did they tell me. The lack of service and contact is appalling and all they could do was offer a refund and hang up. Still waiting for a real apology. If I could give negative stars I would. Not happy at all! This is an absolute joke! Would not recommend

Extremely bad experience! I ordered a 6x3m Wallaroo gazebo... it arrived over a month late with useless tracking, when I received it, the box was destroyed on both ends with the gazebo hanging out each end. When I unboxed it, 2 of the legs were damaged, bent so bad out of shape, paint falling off. I do not recommend this company as they have failed horribly to provide good service, quality products etc. No wonder your business only has 3 stars!! As a business owner myself, this is poor, I’ll be contacting you soon Klika. Update after 6 months: When I first attempted to fix it after the horrible service I received, I had to use a hammer and pliers to bend back into shape, next problem was the key rings located on each corner, one was jammed and wouldn’t release, took over an hour with 6+ people trying to put up!! This was at an event where crowds were around. Since first order, I decided to buy a second Wallaroo gazebo because the overall quality is great (besides all repairs I had to do). Do ordered second one (3x3m) from an eBay seller, great service, fast shipping, on time and great service! (Be careful as Klika has an eBay account)… Just saying, paying like $100 for express delivery for it to come over a month late and damaged is horrible. The delivery driver even told me the gazebo was given to him like that from Klika… Save your money and time! Avoid this business.

I bought a trampoline cover from Kahuna which is a trading name of Kmate and Klika. I have tried to return the cover because it is too small but it has been very challenging trying to determine how much money I will get back. No straight answers from their Customer Support who are very elusive giving figures or estimations even though I sent photos of the product. They only repeat their returns policy which will deduct a number of fees and charges from the refund amount. 1. Delivery charge - if free delivery they will take it from the refund. 2. Restocking Fee - anywhere from 15 to 30% off the purchase price. They don’t explain what it is. 3. Unsellable Fee - further reduction of the product is deemed unsellable. Open ended and subjective. 4. Return Fee - if at the end the calculated refund is too low and you want the product back they will charge to send it back. When you total it up, it disincentivises sending it back and of course doing business with them again. A no questions asked Returns policy is the cornerstone of an online business for the long haul.

TERRIBLE service and customer service. Advertised a treadmill with the incorrect image, full description was for the v1100 and the title of product was for the v1100, photos were the k1000. Clearly made the purchase of the v1100 based on the full description and name of product of the ad... they sent the k1000. Q completely different machine with different capabilities. They called me a liar and said I obviously wanted the k1000 even though my invoice said v1100. 2 and a half weeks later they still didn't want to fix their issue. Had to finally bring up consumer affair for false advertising and refusing to refund, still said they couldn't help. Ended up arguing all day with the rudest staff member, apparently they're going to fix it this week.. I guess we'll see. Whether they fix the issue or not I definitely DO NOT RECOMMEND!! If you saw the messages they sent you wouldn't want to deal with them either, more than happy to send them to anyone wanting them for proof.

These guys care zero about customer service & care zero about the reputation of Bunnings (they're associated with Bunnings marketplace). If (for whatever reason) you are forced to buy from them make sure you have extra protection by using a service like paypal. They sent me a remote control that only worked sometimes. I attempted to work with them to get a positive outcome, but it was obvious from the start that they weren't interested in customer service & were not going to provide a replacement. I'm investigating options concerning consumer affairs, spam reporting & a credit card refund. This remote is now in the bin & was a total waste of money. Also if you do feel forced to use Klika, like most scammers they want to control the communication. Be aware that the link on their emails redirects you to their website & they don't provide copies of any communication. Keep your own records.

I ordered a marque / gazebo from Klika for a particular event. It was exactly what I wanted, in a stunning bright pink colour. Excited to receive my gazebo, I waited and waited until I found a card left at my door from Aramex. Unfortunately Aramex was extremely difficult to deal with, I was unable to get in contact with them to track my package. I phoned Klika out of desperation and spoke to the lovely Charles who managed to calm my nerves and promised to follow up. Joanna, beautiful Joanna took over and chased up Aramex (a headache in itself) and stayed in contact with me until the very moment I received my order. She didn’t have to, but she made sure she followed through the whole process with me and was an absolute pleasure to deal with. I will most definitely be back to order from Klika again, their customer service is incredible - something that is hard to come by nowadays!

Terrible quality products! Don't purchase the Wallaroo 3m x 3m marquee. I recently purchased one and the cross beams broke within six uses. They simply cracked in half where the bracket and screw sits. Emails were sent to request a replacement or refund, along with photos showing the breaks, but the customer service team only offered to give us discounted replacement parts. The terms and conditions on their website state they will provide a refund/replacement where there has been a major failure in a product. We mentioned this to them a number of times, as this is Australian consumer law, however they kept insisting they could only offer replacement parts. Completely untrustworthy business, which has no interest in customer rights. Seriously, don't give these guys your business.

I loved how it only took two weeks of chasing them to get my couch delivered. It is important to mention that I lived 30 minutes away from their warehouse, maybe distance was an issue. The staff was very friendly though and I did feel that they tried their best to assist me. Thank you. Couch looks nice but it doesn't feel like great quality but it was cheap. You get what you pay for. When it finally arrived they left it in the building next door and I found out about about it because a neighbour told me it was blocking their door. Did I mention they they came on a Saturday opened the truck doors to find out they forgot to bring the couch or that they offered a refund for delivery that never happened? They get -4 stars and 5 stars for staff you don't deserve.

These guys used to be awesome but typical of a business that has outgrown its own skin. Purchased a log splitter bac in November 2021, arrived late December 2021 and was DESTROYED. I promptly contacted customer support who claimed to have a replacement in stock and would ship one 04/01/2022, contacted 10/01/2022 claiming all stock sold and no knowledge of when replacement stock would arrive so would refund upon return of destroyed unit. Have Palletised unit and has been sitting on my lawn awaiting their carrier to collect ( 3 days) Klika not prepared to discuss other options and seem to have gone to ground with no one willing to answer phones or emails...EVEN one of the directors.. TERRIBLE SERVICE from a business that used to be ONE OF THE BEST

I recently purchased an item from your company and whilst faulty , my query is been handled. Whilst now retired I always said to my staff that great businesses come from providing quality product and excellent customer service and that is what I have experienced dealing with Klikka. Your customer service contact Robbin has been excellent and has delivered a speedy level of service in answering my query. In today's world we hear of many complaints however do not get the accolades when they are due. Thank you for the excellent after sales service and a special thanks to Robbin for a job well done. By next week my query should be finalized.

Horrible customer service. I went in today Saturday 14/10/2023 half an hour before close time. I went to the counter to ask for some information but the male and female at the counter were too busy chat to each other. They fully ignored me. They both looked at me then turned around started chat to each other again. They were still at work. They got pay to chat to each other and ignored customer. SHOCKING Your reply is clearly trying to protect your staffs. She was inside of the counter when I first walked in. Then she left for abit. That was when the male came in to replace her and they both wearing the same uniform.

No problems with the product. Had issues with delivery, contacted Klika call centre for help, was almost impossible to understand the staff member due to accent, was told I couldn’t speak to anyone else as she was not able to transfer the call. Persisted but still had troubles, so asked for a supervisor. Was placed on hold for a minute, came back and said something I couldn’t understand and then got hung up on. Absolutely disgusting customer service. Product was great as described etc but if you have any problems, you are going to wish you hadn’t bought through this company.

We bought a gazebo through the website. It was an easy transaction, and although it clearly stated on the product description that the item was a pre-order, the company still contacted me afterwards to make sure I knew this was the case, and gave me to option to cancel the order if I missed the info and was expecting it earlier than the scheduled despatch date. The item was delivered quickly, and a follow up call from the company was made to make sure I received my item. The item itself is really good quality, and easier to set up and pack down that we expected. Thank you!

Bought a lawn mower from this company and unfortunately it won't cut the grass at the lower settings without digging into the grass l can only cut the grass on the higher settings Also the engine tends to rev at different speeds without me touching the lever and sounds like the engine wants to cut out.!!!! Not a very good quality lawn mower!!!!!! I have asked for a refund but lm having issues obtaining this from them? Won't be buying anything else from klika that's for sure!!!!!!.

At first the treadmill came and the console broken, asked for a changed and no email stating they are sending over, communication bad but its fine. Later on asking them if they have the spare parts they have and they will send over and in return i will send back the old broken console. Later on change of plan from them, the console needs to be with them first then only they send the spare parts to me even though I have send over the tracking number to them. Totally bad service.

My experience with Klika has been great. The jockey wheel I selected was cheapest at Klika. Competitive prices. Delivered within a few days. Efficient delivery. I left the product in the box for a month before opening it to find a part was broken. No fault of Klika. Contacted Klika and the very helpful ladies organized a new unit for me within half an hour which I picked up from their depot. No fuss - no inquisition. Couldn't be happier with the service.

An absolutely awful experience with delivery of a bed frame. Had to ring the company more than 10 times and email then to find out where my delivery was. Almost 3 weeks later I've only received 2 of 3 boxes and I can't assemble the bed frame. Klicka can't tell me when and if the third box is coming. Absolutely horrible experience. Sleeping on the floor has hurt my back and my mental health has suffered greatly. Never again

I found Klika through an unrelated Google search which was a great surprise, I had a quick browse to see what they had to offer. Their website is easy to navigate, I found a workshop shelf unit at a fantastic price, and checkout was easy as. Delivery was faster than expected as they use Australia Post Parcel Post, my personal favourite. Overall my unexpected shop at Klika was well worth it and I will shop with them again.

Sell junk products and don't stand by their quality. I purchased a brand new Diesel wood splitter in 2021. The splitter would have done less than 2 hours. A faulty component caused the engine to be considered a write off. Klika wouldnt resolve the issue and suggested I buy a new engine from them. If I'd have known their product was junk, I would have purchased a new Honda splitter, it would have worked out cheaper

Hi Guys, Queen size bed with gas assisted storage bought June 20 .... extremely happy with it, actually better quality than expected, a bit worried that our mattress too heavy for it but no, all good postage pretty good, a few days later than expected but, reality check (go Covid19) nothing to complain about. A good value for money purchase, perfect to set up our spare room, highly recommend ..... Thanks JD

Ordered a garden shed in August 2021. It took over 2 months to arrive. Team refused to give me a refund when the product didn't arrive after 8 weeks or take any responsibility for goods missing. I chased up with the courier who also has terrible service. Then the shed had one part missing abd still waiting as of 30th Dec to receive. Stay away from klicka, not worth the blood pressure. They are 100% incompetent

I brought a 4 X 8 mtr marquee. Put it up and within 12 hrs, it was destroyed. The pegs provided didn't hold in the wind, the material tore, the poles snapped and it's destroyed. I contacted support to be told it was not covered under warranty and was offered discounted replacement parts. What a joke. THE POLES SNAPPED IN HALF!! Can't be used. A total waste of $270 plus $93 shipping fee. DO NOT RECOMMEND

I purchased an outdoor lounge chair on eBay and the transaction was flawless. Ordered it on Monday and it arrived on Friday, just in time for me to sunbake on my terrace this warm weekend. Communication was constant and delivery updates were accurate. The lounge chair itself is perfect and I can’t wait to lay down outside on it and catch some vitamin D during this stage 4 lockdown. Thanks Klika :-)

Thumbs up from me for my first purchase from Klika! I was super skeptical to order online again after my last bad experience with another company but I ordered two bedside tables on the Tuesday, they arrived at my door (and I live rural on a dirt road in the bush!) on the Thursday! So only two days later!! They were exactly what I ordered and easy to assemble! Very happy will definitely recommend!

Recently purchased a 6x4 shed off the website and probably won’t purchase anything again. The shed was smaller than advertised as they use measurements of the roof which overhangs the shed each side- the 1.21x1.94 shed is closer to 900x1.8. The instructions to build were poorly worded and left a lot of guess work. The shed itself is fine, although the sliding doors slide poorly. 2 stars from me

I had purchased a product last night and i was not sure if i still needed it. I gave them a call exactly at 8:30am this morning requesting to hold my order, however it was already out for shipping. I talked to Joanna and requested her to cancel it. She is amazing, she was able to pull it out of the truck and proceed with my refund. I am grateful for the help. Thank you again Joanna

Pleasure to deal with. Ordered a mower on the evening of 4/5, dispatched on the 5/5 and arrived first thing in the morning on the 7/5 in Brisbane. Very reasonably priced and fantastic customer service. Extremely quick shipping (thought the shipping price was a little high at first, but perfectly reflects the expedited courier service you are paying for).

The towels were better quality than expected! The price is the best found anywhere. I was totally blown away with the follow up service provided actually receiving a personal phone call. All-in-All without any hesidentcy I will order more from your company Just a suggestion, more colours would be appreciated if possible. Mrs. Kathleen Gardner

I required some spare parts for a wood chipper purchased at Klika many months ago. Some parts had simply worn out. The communication from Klika was fast and efficient, everyone I dealt with took the time to understand exactly the parts required and the team at the warehouse were fantastic. Great customer service. Thanks.

The product was cheaper than any other online store, and the free delivery was the icings on top. The product itself is great too, my son doesn't come off it. We also had a slight issue (factory defect) which the team quickly put an order for the part in lightning speed. So even their customer support was amazing.

Purchased one of their kolner car fridges, worked great for 14 months and now no longer gets cold. I gave them a call for them to tell me it might need re gassing, no brand new fridge should need re gassing after 14 months. Anyway spend a little extra on a better quality product, it will save you in the long run.

Bought the Karrera Electronic Acoustic Guitar, Sunburst colour. Picked it up from the factory, where the staff were very helpful. Looks amazing, great sound and incredible value. I'm an experienced guitar player and very happy with my purchase. Would highly recommend to beginners and experienced players alike.

Doesn’t even worth single star. Scamming company ever seen in Australia. Bought a bed frame a week ago and delivered damaged and tried to hide damage by covering small fabric and staple. Trying to cheat customer by selling damaged product without providing information. Stop buying from these scammers.

Had such a great experience with Klika. Ordered a stunning blue velvet sofa and it arrived within 48hours! Delivery was simple and easy to communicate with. The couch was very smartly packed with all the tools/ legs and arms hidden under a compartment. Assembly took only an hour. Highly recommend!

Purchased the Highlander 17L Convention Oven. Works really well, easy to clean, and isn't too heavy to get in and out of the cupboard. Dealing with Klika themselves was efficient and easy. Delivery was only 2 days from ordering and I was very happy with that. Would defiantly buy again from Klika!!

Great website, easy to find exactly what we needed! We were worried about the timing as it was ordered last minute due to change of weather, but it was dispatched the next day and arrived within 3 days. The Gazebo was durable and easy to assemble! Easy instructions & Great value. Thanks Klika

Purchased the Morphy Richards Illumination Kettle - Aesthetically pleasing, love the light up feature, only drawback is that you need to manually remove the top cap (does not flip open) to fill with water. Great customer service, quick delivery would defintely shop at Klika again

First time we had a fireplace and got a cubic metre of IronBark only to realise there was no way I was going to split those logs myself. Bought the Yukon 8 ton electric log splitter and it tackles them like a charm. Great service from Klika and prompt delivery. Very happy (and warm).

Very happy shopping with and dealing with this company. I accidently double ordered and when I called I spoke to a very friendly woman who processed my refund within 2 days. Highly recommend the products...and this business. Thank you for being a prompt and reliable online store.

Ordered a few items and still haven't received anything after 4 weeks. They give you the run around and can't provide you with a proper answer of where your items are. They also use Hunter Express for delivery which has like 1 star on Google. Time to take it up with Fair Trading.

Ordered a couch from here, in just an year it has fallen apart. Things are just falling off! Not even used that much!! It’s cheaper to get it off somewhere else when you have to replace it so often! Couches don’t need to be replaced in a year! Horrible quality and craftsmanship!

Searched online for Log splitter. Klika offered best value for money. I inquired about delivery cost & got an immediate reply which was also to my liking. Within a few days it was here. Assemble legs & wheels & start splitting, Its great LS8T-52 LOG SPLITTER Happy customer

I bought the Adjustable Floor Gaming Lounge Linen Chair 100x50x12cm - Dark Grey with Klika, which I have used for a month. It is comfortable and compact, and the back support and reclinable positions make this a great floor chair. I am waiting for my 2nd chair to come.

Very happy with my Kolner car fridge. We've been recommending it to family and friends since using it for picnics and getaways. The 50L is a great size for families. I highly recommend Klika for supplying a quality product with great price and service. Thanks Klika!

Bought a cardio trainer branded as PowerTrain during lockdown. Poor quality - loose chain keeps on dropping and very noisy. 10+ emails exchanged with Klick but ended up that "It's normal" and I have to fix it myself!!! Not recommended for both product and seller!

I bought a 40 L camper fridge Kolner I was very impressed it only took 2 days to get to me from Melbourne to Brisbane It’s very good plugged into my deep cycle battery 12 v lead extension excellent choice. It’s about $150 better value than the top brands. …

Do not buy the electric jockey wheel, its not fit for purpose. The bracket is very weak and will not support the weight of an empty 600kg trailer. Klicker does not want to refund it even after I showed them the video of what it was doing. Very dangerous item.

We absolutely love our new floor lamp from KILKA, Its a bit quirky and we have had much interest from our friends. The delivery from order to house was fast and we had now trouble. Will do business again with the team at Kilka. Thank you! Tony & Brenda Hall

I ordered a 3 seat sofa bed from Klika and the following day it was on board for delivery. I realised that I could use another one in my lounge and ordered another one. That too, was on board the next day. Very pleased with my purchase and customer service.

Bought a Sarantino Sofa bed. Easy to assemble. Not much time to wait. But didn't notice me of not delivering into my apartment before purchasing. Just being told on the day before delivery. Luckily it is not super difficult to life it back from the lobby.

More than what I expected. The bass guitar I ordered is really good. The packaging is also good. Most of all is they have good customer service. They have the initiative to call you to assure that you receive the item in good condition. Fast delivery.

Excellent service and advice. I recently bought some items online and went down to the showroom to collect. Quality of the products was high and communication was super clear and easy. Highly recommend this store, huge range and affordble pricing.

i was really worried about buying from here because of the cheap prices etc, but everything was fine! i ordered one of the electric bass starter packs (in blue). it arrived unbroken, it works well, and i’m really glad that i bought it on sale!

I bought a mower. It didn’t work. I took it back to them. Now they refuse to give me my money back. They are really dodgy and the quality of their products is terrible. The mower never started once. It was supposed to be key start. They are

Came really quickly, it looks great. The only thing I could comment on was the instructions were only pictures and it would have been great to have some written instructions with the pictures. Following the instructions, it looked like the

don't deal with this company.Hi there i purchased 5 stage water pump December 2020 when i fitted the pump 2 days later water was pouring out of pump returned pump they gave me a new pump. 1 month later the pump started leaking water again.

Bought a rowing machine, after buying I received an email because I was elegible for a free gift. The free gift never arrived. The rowing machine was faulty and very bad quality. Sent pictures to customer support and they didn't solve

The selection process, was straight forward. Delivery was within the week, even to rural Western Australia. My only suggestion is that the instruction manual, be more detailed on which hydraulic hose goes to with connection point.

purchased 2 bedside tables via Klika and, whilst the measurements were correct, the image was misleading. Shows the unit higher than the bed, where in fact it is tiny - 46cm high as per the specs. Third photo shows actual cabinet.

if I could give 0 stars I would! I purchased and returned a gazebo back in November. I am still waiting for a refund now. anyone I email or speak to promise that a refund will be organised. still waiting! next step is ACCC for me

Absolutely % happy with both the lounge and the exemplary customer service. Great to deal with such an honest company who really care about their pre-service and after service care. I would highly recommend Klika to anyone. …

Started setting up a trampoline we had brought from klika Christmas Eve, before realising there was a missing part. The team quickly acted and had a new part delivered within hours, and on time. I can’t thank guys enough.

I'm very happy with my 12t log splitter and my back is thanking me. Very easy to use and has split nearly everything I've put on it, including hard wood. Very prompt service. My delivery arrived within a week. …

Coffee machine arrived in excellent condition within a couple of days of ordering it. Communication was excellent throughout. Highly recommended purchasing from Kilka. Satisfied customer and will return. Thank you.

Purchased a pool leaf catcher through Klika and the product arrived quickly and worked efficiently. The experience dealing with Klika was excellent and I would highly recommend buying through this organisation.

I have found that the items I have purchased (Shade sails) to be of very good quality. I would most definately highly recommend them. The postage was fast. I will certainly be purchasing off them again..

Great customer service, prompt on delivery. I bought a heated towel rack for myself, it’s pretty good and handy so I bought another one for my mum as well. Will recommend Klicka to my friends.

No complains about the product they are selling. They are great and easy to assemble according to instructions. Please ask your receptionist (female) to greet and smile with their customers.

Edit: The floor lamp came with defects and scratches. Definitely a showroom or return. The customer service was friendly and helpful. They also refunded half of the money. No complains here!

Absolutely great company to deal with i highly recommend them there before and after sales service is the best i will definitely be back for more of there great products thanks again guys

Everything went very smoothly, from order to delivery and mounting. I love the sofa, a bit small for sleeping but good as a spare be when we have visitors. The product is as described.

Very happy with purchase and arrived in great condition and great value in the product Dukon Wood Chipper. Chips so easy on small branch as tested. Great for chipping up garden waste.

I have purchased several items from Klika and I'm very happy with everything I have bought and deliver y excellent. One of the best online companies around.i strongly recommend them!!

Customer Service team was professional and courteous working with me to rectify some concerns surrounding the delivery. They showed a preparedness to work hard for their customers.

Had to get a spare part for my rowing machine, The team at customer service where very helpful they found the part and got it sent asap would recommend klika great friendly service

I found the product to be very good as expected. It was very easy to assemble seeing the user manual and video. It is very smooth in operation and our kid is in love with it.

great shopping experience, item was ready to collect in just one day, collection was easy and quick, the item i bought was great quality and easy to assemble, i will buy more

Excellent value, really happy with my outdoor furniture purchase. Delivery was quick, I have since ordered other products from this Company. I am one very happy customer.

Just received purchase within 2 working days of ordering. Product is excellent!! Colour was a little of from photo which is understandable as is explained on website.

Great product (log splitter). Quick delivery times. Brilliant security measure for payment. Staff are super friendly and helpful. Will definitely buy from Klika again

Instructions is easy to follow however, it could be better with the labelling. Quality are 4.5/5 except the cushion just a little too soft. Overall it is good deal.

Amazing service, answered my questions on the chat before i even ordered the car. Car works great and we did picked up the car from the factory, instructions on

Trampoline replacement pad was easy to order, easier to fit. My second pad from Klika after purchasing the 12' tramp 6 years ago. Very happy with my purchase.

I bought a sofa bed very first time online and the experience is amazing. The quality of the sofa really good. I recommend Klika to everyone now.

Very compact and neat. Fit my place perfectly. Click on/off the back very simply (how it works remains a mastery to me, but really convenient).

The pet stairs are wonderful. If you have a small dog, I highly recommend buying from Klika. Fast delivery and at a great price. rated 5 Paws.

Product was as described. Very easy to purchase and was quickly dispatched to me. It was also easy to put together and is comfortable to use.

Amazing product and service. I got the 3x3 marquee and it’s a breeze to set up and store. Great quality, fast delivery. Absolutely recommend.

I bought the set ,family of reindeers ,delivery was very prompt ,easy assembly and work and look better then expected ,highly recommended

Purchased a water tank pump from Klika. Was a good price & quick delivery. Product fitted my needs & very happy to shop with Klika again.

Quick delivery. Product as described and good quality. Great customer service. Pleasure to deal with thank you for a great experience.

I had a question, when ordering, which was answered very quickly & they followed up by calling to confirm I had received the product.

Lots of different things. Purchased what I was after for a great price and Charlie was great for advice. Will make further purchases.

Product was good and in brand new conditions. As shown in the advertisement. Happy with it and my son loves his new car. Thank you.

Fabulous service, fast delivery and my godson is very happy with his little Lightning McQueen red car. Will definitely shop again

Was looking for car ramp for my dogs. Found a great product that works as intended. Was delivered on time as well. Thanks Klika

Great to deal with. Easily assembled shelving and it works well. Not ridiculous, cheap construction as we had anticipated.

A good device, suitable for my domestic purposes. Shipping time was longer than expected/ communicated. Happy overall.