On the day my father died, we visited Knox Funeral Directors in Wimbledon. We were greeted by Sherren. I live a long distance from my parents' home in London - so had to deal with everything (apart from the initial meeting) pretty much remotely. Sherren, was absolutely delightful - helpful and calm. Throughout the process of dealing with my father's funeral I found that Sherren was efficient, (responding to emails and phone calls immediately) thoughtful and kind. I was contacted by Eddy on the Friday before the funeral to reassure me that all was going to run smoothly on the Monday morning. Eddy and his team were really kind, helpful and efficient. A really professional team from start to finish!

Arrived yesterday 28/2 to arrange a funeral only to find a notice on the door saying closed till 1/3 for staff training. I ramg them when i got homw to confirm they would be open them which they said they would. Went back on the 1st to find another note on door saying closed till 2nd march.called again only to get answerphone telling me they are with a client and would call back wjoch they didnt. At the most difficult te of your life i believe you deserve better treatment than tbis

Knox Brothers are nothing but 100% professional in their service they offer to you at a time where you are mourning the loss of your loved one. They made the process of arranging the funeral very simple, very easy. The staff are fantastic, helpful and understanding of the situation and go above and beyond what you would expect. This isn't the first loved one we have lost but Knox Brothers have always been our choice when it has happened.

At such a sad time Knox Brother made planning run smoothly and was very friendly and never rushed or hurred us at all and keep a check in before, during and even after by phone. They also keep you updated with everything and were very willing to accommodate with our special request for the day. Also Sherren Legister who runs the shop is very friendly and full of smiles she made you feel relax and comforted at a hard time.

Knox Bros Funeral Service provided excellent professional service which allowd me to create the personal funeral service requested with solemn dignity of a cathedral service requires. They came to the rescue after another service had let me down badly with an uncooperative approach to our requests and I was forced to change providers.

We used the Haydons road branch recently and Hilary was kind, professional and helpful throughout the process, gave very good advice that we took up, and communication was clear and consistent. Very satisfied with the service they provided for us and our mum

Very pleased with the service received from Know Brothers in Haydons Road, from start to finish they were very professional, sympathetic and understanding. Their recommendations were well thought out and Bethel was available whenever required.

Sherren was amazing at planning mums funeral. I am happy that I used a local funeral home and it worked out really well.