We weren’t sure what to expect, and popped in to get a sense of koala products as we hadn’t used them before. We walked away with a couch, mattress and bed frame all in great condition at a heavily discounted price. The friendly staff even packed it into the car for us. Highly recommend.

Honestly this is a great place to get amazing deals, bought a king size mattress which only costs $580, a steal! And the sheet sets are also very affordable and so comfy, I'd recommend to come here especially if you love Koala, however stock does go fast!

I wanted to give the biggest shout out to Thomas. My partner and I were tossing up whether to head out to the outlet as it's a good 2 hour round trip, and ultimately decided it'd be a great idea. My goodness, we're so pleased we did! They

This place definitely bags the award for worst customer service, walked in and saw three staff members, 2 girls and a man glued to their iPad and phone screen. Despite lack of any acknowledgment from staff, I was still keen to buy a frame

We had a bad experience in this place. We tried to bargain and the lady said: come tomorrow because the boss won’t be around and he can let me do a better price for you. We came back and another guy with glasses & beard guy was rude with

We came in just before 4pm on a Sunday looking for a sofa, Damian was super helpful, even assisted us with the goget application and how to fast track it as we didn’t realise you needed time for approval. He and his colleague were very

Such a lovely experience, the warehouse has a decent range of second hand sofas and mattresses. The prices are really good, I managed to grab a sofa bed for 70% off which was a great deal! It was a bit dusty but that is expected at a

Exceptional customer service by Emily today, what a professional & helpful young lady.Would definitely recommend shopping there, great experience, so happy we went .What a great team you have .Thank you so much . Robyn & Greg Simpson

Based on the size of the warehouse I was expecting a lot more stuff but there wasn’t huge variety and the floor stock for sale some looked quite dirty. Some prices were up to 50% off but for the quality I would have expected less.

Third time buying here. The staff on today were extremely helpful! Never had any issues with the items purchased here, so far have bought a couple of mattresses, sofa bed, sheets and pillows. Their pillows are so good!

RESPONSE TO KOALA: No self care will improve the poor quality of your overpriced item. There should of been a cooling off period just as if you bought them new. No wonder why

We are absolutely HUGE fans of all the Koala products!! In fact I’d challenge anyone who owns more than we do and have bought and recommended the brand since the very start….

Loved it, really great to see the furniture before you buy. Staff are so helpful, they even emailed me when an item I was looking for came in stock! Thanks guys!

Very friendly and helpful staff. The only problem is that they do not have a phone there so there is no way to check the stock before driving for an hour.

The team here were really helpful - and the range of seconds was much more substantial and affordable than I expected! Very pleased with our purchase

We bought our very first Koala bed/mattress, pillows and sheet sets online a few years ago and immediately loved the products!

If you want a Koala product, head out here! Staff very friendly and helpful. Product was brand new, never been used! Winning!

My go-to for new furniture. Always a great bargain to be found, and the staff are the realest. Worth the drive! …

Amazing service, friendly and knowledgeable! Great range of stock at good prices. Well worth the drive there …

Great collection at the time we visited, Discounts for new pieces was a steal deal. Would highly recommend.

Huge selection of furniture, rugs, beds, lounges & heaps more. Awesome value for money and lovely staff!

They're only starting so city a lot of collections. And still pricey for a 'seconds' outlet

Excellent service, friendly and professional staff. I recommend shopping here to everyone

So good! Furniture is modern and good quality, eco friendly and staff are super helpful

Super friendly staff that are very helpful and also great products for great prices

Instead of buying online we can feel real quality and comfortable about the product

Big discounts on pre loved products, some in better condition than others

Lovely very helpful sales girls Love the lounge we bought from them

Excellent prices bargains aplenty Great staff highly recommended.

Good quality product, dining chairs! Excellent staff assistance.

Nothing that caught the eye for the price they want..

Lots of stock and very helpful and friendly staff.

Great place Great mattresses and wonderful staff

Very helpful service from the girls on 25/9.

Great savings - 3rd visit this year

Terrible company Poor service

Very small range. Very basic.

Best costomer survice

Really good prices

No amex

Comfy.