Kohl's

649 reviews

13610 Hoover Creek Blvd, Charlotte, NC 28273

www.kohls.com

+17045043693

About

Kohl's is a Department store located at 13610 Hoover Creek Blvd, Charlotte, NC 28273. It has received 649 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-8PM
Wednesday9AM-8PM
Thursday9AM-8PM
Friday9AM-8PM
Saturday9AM-8PM
Sunday9AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Kohl's: 13610 Hoover Creek Blvd, Charlotte, NC 28273

  • Kohl's has 4.2 stars from 649 reviews

  • Department store

  • "Thank you Kohls!!!"

    "Felt slightly embarrassed and somewhat profiled by cashier using the pen and looking at the light after accepting my cash"

    "Poor service "

    "I tried a few times to give this location a chance but I’ve been disappointed each time"

    "So I made the mistake of going to the Kohls near rivergate"

Reviews

  • Vaecheal Harris

Thank you Kohls!!!. For hiring Mrs. Mondy. She is ALWAYS pleasant and helpful. I appreciate her service as she makes me want to shop at Kohls. I’ve spent over 9,000 over the past few years . Im already buying tons of stuff I don’t need. Such a drag when your mean ladies are working. Thankfully they never last too long☺️ …

  • K W

Felt slightly embarrassed and somewhat profiled by cashier using the pen and looking at the light after accepting my cash. Asked if a problem and she replied no. It was not counterfeit nor would I ever, plus small denomination. Regular customer and feel some kind of way. Please allow a learning moment. Thanks

  • Digi Bong

Poor service . So many employees stays in front door and reception area but where customers need help they are hiding . employees literally ran away when someone look at them expecting they will say "Can I help you ? " . Also amazon return

  • Jazzmin Rivers

I tried a few times to give this location a chance but I’ve been disappointed each time. I went in for a blazer I needed for a work event. I showed an employee a screenshot of what I needed and she looked it up and told me they didn’t have

  • P L

So I made the mistake of going to the Kohls near rivergate. The cashier tried to get me to sign up for a kohl's credit card. After I repeatedly refused (6x) she tried to trick me into signing up by not clearing the screen where you have to

  • Amy Lambert

I used to buy most of my clothes from Kohl's, but after having my baby I haven't bought new clothes for myself for a long while. I went to Kohl's today because I needed a swimsuit to wear to my son's swim class. There weren't many options

  • Terri B Hogue

Even though the store at Steele Creek is not as full as others, the associates there are incredibly friendly and helpful. They are eager to help which is scarce these days. I was in front of the store off to the side trying to figure out

  • Maddie P

Very disappointed in how small this store was. Not very appealing or eye catching displays. Very limited stock. Fashion Jewelry section was not great. No fine Jewelry, makeup or perfume section. Staff seemed nice. Store was overall well

  • Katharine Hubbard

Worst customer service ever. Tried to exchange my SodaStream canister, but the took my old one and charged me full price - it should be >$20 for the exchange. I purchased some items as well and was double charged. I had to wait in line

  • Melanie Wall

The Kohl’s at Steel Creek in Charlotte, NC was absolutely awesome October 4,2023. Mrs Jones and Cheska were fantastic employees! Loved their response to my situation. Their performance and professionalism was over the top. Personally I

  • Katelyn Brooks

It’s always a pleasure to shop here! The store is always very clean and organized. Today I stopped in and had such a great shopping experience. Debbie and her coworker were so sweet and helpful! I will definitely be back

  • Bruna Dota Carvalho

Clean store, items are organized well per department so it’s easy to find yourself around. The staff is friendly and very helpful. There’s an Amazon return area where the service is also very convenient.

  • dine LJA

Dinka, the woman who waited on me was extremely helpful and shared how I could best use my points/ rewards to get the best price going forward, as well as at the time of my purchase.

  • Denise Crosland

Customer service is great. Mondy really took her time out to explain things to me regarding applying for a Kohl’s credit card. I didn’t apply for it, but I appreciate the gesture.

  • Victoria Biggie

Very happy to have solved a need for a type of shoe I diarly needed. The cashier was over the top appreciated for her concern that I recieve what I was looking for. I love kohl's.

  • Stella D

I went to return Amazon package here... aaaall the waaaay in the baaack. And bought pajamas and a workout outfit after looking at all their housewares... this store is dangerous!

  • Aaron Castaño

I've used this place for Amazon returns and haven't had any issues. The process doesn't take more than 2 minutes, and the staff has always been polite.

  • Glen Warren

One of the neatest stores that i have been to lately. Fully stocked with mens women and kids clothes. Also household goods and some small appliances.

  • Judy Worthington

Kohl’s at Steele Creek is finally like the Kohl’s we enjoy shopping. They have great sells and plenty to choose from. I will start going back.

  • Lorraine Boyd

Kohl’s always have great sales! My family has always praised them for their sales as well as other products they carry that are not on sale.

  • Judi Holland

Great prices, Great service. Quality products. Associates are friendly and always helpful! The store is always very clean and neat.

  • Daniel A. Fisher

Good store, fast service, great order online, and pick up in store process. Always have a nice selection of quality products

  • Jackie Byrd

I Love Kohls stores in general, but the Steele Creek location is All That & then some!! Check them out You won't be sorry!

  • Neke D

William was excellent and provide exceptional customer service which aided in me having a wonderful shopping experience.

  • Don Lomax

If you want great prices and face to face service shop at this Kohl’s. They really got it going on!

  • Slim Williams

Luncyda & Mondy are the Best! Great customer service. Made me feel like a VIP customer!!!

  • Susie Aldridge

Great deals and with your Kohls card. you get Kohls Cash towards future purchases too.

  • Edward Norris

We really like Kohls and their rewards program with Kohls cash.

  • Vicki Holtzhauer

Great store. I can always find a great deal on prices of items

  • patti friesner

Not as much inventory as other Kohls I have shopped at.

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