Life Storage - New Orleans

433 reviews

3200 General De Gaulle Dr, New Orleans, LA 70114

www.lifestorage.com

+15043667867

About

Life Storage - New Orleans is a Self-storage facility located at 3200 General De Gaulle Dr, New Orleans, LA 70114. It has received 433 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9AM-5:30PM
WednesdayClosed
Thursday9:30AM-6PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Life Storage - New Orleans: 3200 General De Gaulle Dr, New Orleans, LA 70114

  • Life Storage - New Orleans has 4.9 stars from 433 reviews

  • Self-storage facility

  • "I was a Life Storage customer since your building went up on General DeGaulle (Uncle Bobs)"

    "From day 1, I had the pleasure of meeting & working with Ashley at the General DeGaulle location"

    "This was the most professional business I have ever rented from ms"

    "The manager, LeTicia, is the absolute best"

    "The agent over the phone was helpful but the life storage location agent Ms"

Reviews

  • Youlanda Perkins

I was a Life Storage customer since your building went up on General DeGaulle (Uncle Bobs). I am a pharmaceutical rep and stored my samples at this facility for over 18 years. I always received excellent service and only ended my contract in 2019 because I no longer carry samples and didn’t have a need for a unit. In 2020, my college graduate returned home at the end of July and while she is awaiting an apartment rental, we decided to store some of her items to prevent damage and clutter. I immediately wanted to again patronize Life Storage. The customer service and professionalism are unmatched and I highly recommend this facility. Letecha, the manager has an incredible personality and is extremely helpful and willing to assist with your storage needs.

  • Candis Compass

From day 1, I had the pleasure of meeting & working with Ashley at the General DeGaulle location. Every time I see her, no matter if it’s day or night, she is always extremely helpful and pleasant to me and anyone else she encounters. We could’ve chosen many available options for storage, but Ashley made the difference for me. With her being there it makes me feel at peace in knowing that when shipments come or anything important, it’ll be taken care of. Though this may simply be a storage unit to some, for me & my company this is LITERALLY a “supplies/inventory hub” that is used several times weekly in an effort to flawlessly execute our events. THANK YOU SO MUCH ASHLEY, for giving me an A+ customer service experience every time I encounter you!

  • April Craig

This was the most professional business I have ever rented from ms. letecha Help explaining.the Company. Policy in the rent storage. In how big n small wat could fit are may not. She’s wonderful very. Professional n. Respectful. I was. Tryna to find a storage for days. in. She Help me decide on. A comfortable. Storage place. To keep my furniture. Safe. I would prefer. This company. To anything. Thank u in glad I choose. Life storage

  • Teisha

The manager, LeTicia, is the absolute best. Her kindness, consideration, helpfulness, promptness, reliability, trustworthiness and care wrapped in the utmost professionalism are an infinite asset to Life Storage. It's apparent that Ms. LeTicia would be a high value asset to any company graced with her service. Because of her impeccable customer service, I would definitely recommend this Life Storage to others.

  • Angela Williams

The agent over the phone was helpful but the life storage location agent Ms. LaTicia was a gem she assisted in every way possible hope I spelled her name correctly. This is my second time using this storage facility and it’s been pleasant each time will definitely recommend it to anyone Thanks Again life storage and special thanks to Ms Laticia

  • Trelly Estem

I would like to thank the store manager Mrs. Letecha for being such a wonderful person . She’s very friendly and I really appreciate being able to leave my belongings in a safe and extremely clean facility. Mrs. Letecha responded to my call quickly and set me up an appt. I would recommend this place to all my friends and family.

  • Joshua Williams

Let's ha has been a blessing for Life Storage. I travel 80% of the time and sometimes forget about storage bill but she will give a courtesy call and make sure that everything is OK and I don't miss out on my monthly payments. Great to have a collector with a very pleasing personality. In her case keep her calling. Thanks Josh

  • Henry Smith

Ashley on general degaulle she is so awesome very kind sweet beautiful she answer all my questions made my experience worth getting storage unit I'm very pleased with her service and glad to have met her and for her to help me with picking the right affordable storage unit I recommend her in getting the right unit for you....

  • Rashid Simms

Well i just left ur company feeling very satisfied, you have a worker lady named kia and omg she was so helpful. I know my opinion probably isnt wortg much yall have the right person working yall front desk. She was nice , she had a warm and welcoming smile...ill send people yall way because she did an amazing job. Thank you

  • Hannah Monteilh

I had a great experience coming here. The place is kept clean. LeTecha was beyond helpful! She was dedicated to helping me and solving a problem that I had. She so nice and down to earth. She even cut into her own time to help me. Her customer service is unmatched! I highly recommend. Wish I could give more stars!

  • Sonya Luster

I am a customer over here at Life Storage on General Degaulle and New Orleans and Miss Leticia have service me this is not my first time doing business with her she have been the same person from the beginning of our conversation which probably was two years ago she is a beautiful employee

  • Joni Clement

Letecha helped my uncle and I purchase a unit with Life Storage. She was very helpful and made the experience fun dispite what my uncle is going through and his cause to move. She made him laugh. She was very knowledgeable and offered excellent service. Thank you Ms. Letecha for your help.

  • Derrick Martin

Been here for more than 10 years and just received a level of customer service that rubbed me the wrong way. Lights are broken, door broken and when I requested to speak to a manger, I was blown off. Decided to hold my rent until I spoke with mgmt. bad move they completely locked me out!!!

  • Rebekah O'Neal

Letecha is absolutely awesome! She understood what we needed immediately and had the perfect unit for us. She knows her storage stuff. ..we will definitely stick with Life Storage as long as your employees are like Tenecha. Her cheerful and helpful spirit made a stressful day better!

  • Ryan Carduner

Cheaper rates on the Westbank and it's easy to access. I'm really happy with this location. The only disappointment is the lighting in my climate controlled unit sucks and I have to bring a headlamp. But overall, I'm really pleased and Ashley is great.

  • Teedy Wheatstraw

My storage was inside and got broken into, now i have to do a police report. The whole reason for inside storage was for the security. This facility isn't safe for your items. Unfortunately, i will be relocating my items to another storage facility.

  • Eulexis Anderson

Letecha gave us the best possible customer service, she stayed late just to make sure we had our unit on time! I couldn’t have been more pleased with the service! Letecha truly went out of her way even though she didn’t have to! HIGHLY RECOMMENDED!

  • Yiana Perkins

I must say the professionalism I experienced from Letecha was beyond outstanding. She did a great job at explaining the storage packaging and what is most beneficial to me. I will definitely ask for this representative for all visits to come.

  • Alfred Cowley

Letecha was awesome! She went above and beyond to help us out with truck rental and a unit to store our belongings to become a part of the new Life Storage franchise. Also Crystal as well the day before giving excellent advise and savings.

  • Michelle Garner

I needed to rent a storage unit and made multiple calls to different companies. I had a couple of places that I felt comfortable moving forward with; however, after speaking with Ronald, my decision was made. He was professional, answered

  • Eriyon Weaver

I went to Lifestorage and the associate manager Chris was absolutely outstanding. He made sure that everything was taken care of swiftly, had good customer service and overall really cheerful. I will recommend this storage anyone looking

  • tia staes

Ashley gave me high-quality customer service today! She was extremely helpful and kind. She went above and beyond to make sure I picked the right unit for my stuff. She even opened the package for my lock when I had trouble opening it

  • Customer Care

Hi had a very quick and easy experience! My reps name was Dantrice and she was very professional and took her time to drive me to the unit, put the lock on and explain the ins and outs of everything! They even accept deliveries!!

  • Ryan W (PaperBoy)

LETECHA IS OUTSTANDING!!! The storage unit and the whole place was clean that's a plus but the help we receive from Ms. Letecha it was amazing she was very helpful and understanding which made it easy to do business so thanks.

  • Erica Berkes

I love this place! Would never try using another facility!! The staff is so friendly and helpful. One time I had put the lock on wrong and I received a call from them. They actually do go around and check the locks!!

  • Andre Maxwell

Had a pleasant and fine experience at this place. Kyra and the crew really made me feel at home and welcome. Thanks to those guys for helping my purchase my first storage rental. -Andre Maxwell …

  • Crystal Zenon

Best customer service ever! Letecha Wells was exceptional. She went above and beyond to take care of my needs. Her service exceeded my expectations. Letecha made me feel like family and that I will never forget!

  • Eric Jefferson

Ms.Tamika was so helpful n explained everything where I was able to understand the process she is very professional n very very patient n kind! I’m happy I came to this lifeStroeage!! Thanks so much Ms.Tamika

  • Jaq Jos

Great location amazing staff clean and friendly. And the manager just goes all out her way I’m just too tickled and pleased if you want personal service that cares about you check them Out. Feels like home..

  • Chauna Jones

Letecha was PERFECT!! I was stranded unable to move in, told by customer service I couldn’t be helped but she came to my rescue!! Resent my reservation and waited with me until I was able to gain access.

  • Brittany McBride

Letecha is amazing and brilliant. She made my experience moving into my storage unit seamless. Letecha went above and beyond and is the reason I will always come back to this location. Thank you so much.

  • Q williams

Letecha helped my brother and I purchase a storage unit, her customer service is the BEST. She provided information/tips for having outside storage. We felt like valued customers we HIGHLY RECOMMENDED!

  • DeNesha Deans

Ronald & Sarah are super helpful and we’re really happy to help me with all my questions and concerns. It’s alway nice to call and talk to Ronald. It makes me feel good that my things are in good hand!

  • Braud Leshine

I went into life storage to get information on their storage units. Ashley wise Awesome! She was so helpful and provided great customer service. I will recommend life storage to friends and family.

  • Nola Rising144

Kia was extremely helpful from start to finish,. All STAFF professional and place and storage units very clean and climate controlled. Thanks again and God bless you ALL and your new born coming.

  • Keaire Jones

Letecha was such a great help. She was very informative. She explained everything perfectly and directed me to my unit. So glad she was there to assist me because I would have been lost for sure.

  • Ronita Russell

My experience was very great. Ronald Bowser was very helpful and met my needs. I’ll definitely will be using them again, also recommending. Also I definitely recommend Ronald as your go too.

  • Derell Watson

Kyra was very great, nice, helpful, and knowledgeable of the falicty. She took her time and showed me around the units. She also explainedeverything to me and help me make the right choice

  • Dana Dickerson

Latesha was very courteous and friendly. The exterior was very clean and the unit was clean as well. She was very informative and thorough. He would highly recommend this store again.

  • RhaKeisha Wyre

Very polite, respectful and helpful! Rashaa was in training and I could that he was willing to learn. Letecha made sure that I understood everything and answered all of my questions.

  • Ash Nicholas

The customer service rep was so helpful, she walked me through everything showed me where my unit was and really made me comfortable with the whole process! Thank you so much Tory!

  • Darion Perry

Wow! I’m so ecstatic! The customer service Letecha gave was amazing and let’s say I’m loving my new storage. I recommend everyone to come to this location and ask Letecha for help!

  • Josh Ferrand

Ashley did a great job helping me and made sure I was taken care of. She had a great personality as well as awesome customer service. I was completely satisfied with The service!

  • Elizabeth Williams

I absolutely love the store manager. She’s definitely the right person to handle any situation at this location. Best human list for sure.Thank you so very much Mrs. Letecha

  • KIKI Williams

I visited life storage today and had an amazing experience with LeTisha... she even assisted me in getting my boxes to the car... Great person, excellent customer service!

  • DUTCHESS FRANKLIN

Great Location , Place Clean, Service Provided Excellent by Ms. Kyra were"Staff on Site " AWESOME. Lastly Customer Rep when called to inquire Help Was Outstanding.

  • Amyrie Kimbrough

First I wanna say that the lady there Ms.Tory was so sweet she helped me with all my questions and she had no attitude she had lots of patience with me as well.

  • Jonnel Caldwell

Ms.Letecha the store manager was EXTREMELY helpful with my payment and move out process. I would highly recommend this company. Thank you so much LIFE STORAGE.

  • The Beauty Lab Salon

Letecha was great. She helped me out with everything I needed. She was very friendly and professional . I will defiantly recommend this place to everyone .

  • Shanell Singleton

Leteche did an amazing job!! , she helped me in a timely manner..informed me about different sizes and prices,and also made me feel safe as an customer..

  • Lacie Touché

Leticia is amazing! She was extremely helpful and made everything easy and pleasant. I will recommend the location to all my friends here. She made it

  • Yolanda Blackmore

Ronald Bowser excellence customer service was given. He went beyond the call of duty. He is a very valuable and caring Associate Store Manager.

  • Kendralyn Perkins

Ms. Christina gave me excellent service, she helped and answered all of my questions and concerns with a good and positive attitude Thank you

  • Eunice Gipson

Ronald was friendly, courteous, and knowledgeable. He really went above and beyond to get us set up with our storage unit. Thanks, Ronald!

  • Prince Remy

Tory was GREAT with the move in process. Everything was done expeditiously and with extreme care. Her customer experience was amazing!!!

  • travonna burrle

Letecha was so sweet and patient with all of my problems last minute. Very professional and understanding as if she was in my shoes.

  • Shaneeka Harrison

Mr. Ronald at the General Degualle location was exceptionally helpful. He was well versed regarding the location's services offered.

  • Luh_Troy Boy2

She had such a nice personality she helped me from the moment I walked in until I walked out she’s who I recommend to all the best

  • Tyrian.

Tory and Ronald was very helpful Definitely will be recommending my family and friends. Love this facility been here for years.

  • Jean Bowser

Ronald and Sarah are very knowledgeable about the Life Storage General Degaulle location They make a great team Doris C

  • Jeremee Gant

Ashley was awesome. She gave superior customer service. I enjoyed her time and energy will definitely come back..

  • Ronell Montgomery

The customer service is very good. I spoke with Ashley. She was patient and thorough with answering my questions.

  • HOWARD VERRET

Man Ms.Staci is a Angle sent from above, she the best. She made my day. She's Gods gift, great customer service.

  • Keviana Bradford

The customer service here was amazing, Ms.Tory was a big help and made the whole process much easier for me.

  • Chad

This place is great. Very well kept and Ms. Leah was extremely helpful. I highly recommend this place.

  • Henry Cosby Jr

Ashley did a great job helping me today. She was fast very sweet an gave the best costimer service.

  • Shaquania Watson

Great experience! Torey was very helpful when I came back to gather all of my belongings.

  • Eric Carter

Ronald, was very knowledgeable, helpful, and courteous. Much appreciated, he is a keeper!

  • Bryant Wilson

Christina had a very loving spirit which brighten my day. She was amazing. Great service.

  • Steven Washington

Place was very clean. And Tory was very helpful. Will recommend to friends and family

  • Jozell’s world Briscoe

Tory was wonderful I loved how patient she was and how helpful she was thank you!

  • Keviana Bradford

Ms.Tory was amazing, she was very helpful and made everything easy for me.

  • Farrin Barber

The lady in the front was so nice i give her 5 stars For customer service

  • tyrone brumfield

Tory is always helpful. The facility is the best. Great personality.

  • Javynn Zozaya

Great customer service and very helpful! 10/10 recommendations

  • Letitia Davis

Wonderful service. Your workers always exceed my expectations.

  • nelly Dounseroux

Great staff!!! Tori was very helpful and customer friendly

  • Troy McDonnell

Friendly attitude very positive. Great customer experience

  • J' Marie

The girl there, Tory was great. Very patient and friendly

  • Codyboi Kimbrough

Very friendly. Great customer service...Tory was awesome

  • Janet Simon

Love it very clean the are very friendly always smiling

  • Dan Teriele

Quick easy storage at a fair price. Very helpful staff.

  • Stephanie Young

Ronald was very nice and knowledgeable. Nice storages.

  • Jim Knoepfler

Friendly and clear explanation of charges and options

  • sarah fayard

Best price and the best service. Leah was so helpful.

  • Earl West

It’s so clean quiet and the manager is very friendly

  • Edwin Hebert

Very good representative and office personnel

  • Nicky Don

VRonald was very professional and helpful.

  • Matt Voss

Affordable pricing, clean & safe facility

  • Tywna Nelson

Very professional and informative

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