Been a loyal Lubys patron for over 38 yrs, since the age of 11. Since 2017, been a patron with my father to the helotes Lubys, always happy with service, food, AND price. This past visit was horrible. The check was almost 10 dollars more than usual. The manager did not allow military discount to our meals (never happened before), dismissed my concern for our bill being way more than usual, was a very dismissive and rude manager. She even lied at first when I asked to speak to manager about the military discount issue... when i explained we had been using the military discount every other time over the last six years, she lied again saying that this helotes lubys never had that policy. When my father agreed with me, she stated sje wasnt going "to debate" with us AND then said she was the manager! The printed receipt was so ligh, I found it hard to read but found an overcharge for a fountain drink. The rude and unprofessional manager fixed the error and came back with no apology. It was a kind employee of hers, Micheal, who aplogized to us and gave us excellent service in the dining room (we tipped him for his service). That manager needs to be corrected for her behavior.
Food: 4
Service: 1
Atmosphere: 1

I knew this play was going bankrupt but Damm did they drop the standards. Took my family out for an afternoon meal and our adventure started with the young lady serving messing up our order. I would like to think it’s because all 5 of us spoke softly and not because she had wireless earphones playing music along with several other staff members. Either way the food order had to be repeated several times. She then started coughing into her hands and she was serving food. That then turned into her carrying the serving tongs with her everywhere she went including to get a clean plate to serve us on as the ones they were using had food stuck on them. Then we pay and price was fair. We then try to sit down, yes try. Why try? There was 15-20 dirty tables all with dirty plates and food still on them with no busboy to be seen and no pre-bussing taking place. By far the worst experience ever!!!! I have been coming here for many years this was by far the worst ever. Hopefully health inspectors stop by on this place and get it back to decent standards.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1

For those familiar with Luby's this location is pretty consistent with the food and service. If you are new to the Lubys dining experience you have a decent variety of food to select from. I was pleasantly surprised to see the salmon patties were available again. After the Fried fish these were another go to entree. The food has always been fresh in my experience and don't worry about the long line. It moves quickly.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Baked White Fish, Tossed Salad, Luanne Platter, Cornbread, Green Beans with Bacon, Fried Okra
Vegetarian options
Variety of sides and salads that can be combined to your liking are available if you need a vegetarian option.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Plenty of handicap and non-handicap parking available
Kid-friendliness
High chairs are available
Wheelchair accessibility
Tables allow for wheelchair seating. The entrance doors though wide enough are not automated so you will need help getting through the door

I've never been to luby's before, but I went here with my grandmother for the first time. I got the salmon which ended up being like 15 bucks. I didn't know it was going to be that much and I felt bad cuz my grandma had to pay for it but she is a sweet grandma so she paid for it. We got sweet tea as well, and it was very good. Name but she was very very nice and I left her a tip but it was all in quarters so I felt bad. All in all, Good experience
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommendation for vegetarians
Somewhat recommend
Vegetarian offerings
Vegetarian menu or section
Vegetarian options
Salad
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
There is a parking lot in front of the luby's!
Kid-friendliness
There was a lot of kids there so I assume that it is kid friendly.
Wheelchair accessibility
Yeah.

The first time and last time I will ever order from this place. Cashier was very polite and nice; the food is absolutely disgusting. The spaghetti was iffy; the Mac and cheese tasted like watered-down cardboard. The worst thing is the potatoes were un-seasoned and rotten!! I immediately stopped eating because I lost all faith in the food. Btw if anyone from the company decides to read this. You all should really fire whoever was cooking on 11FEB23.. because you should be shut down for the food you have us. If your potatoes are rotten. I couldn't even imagine how you prepared your sea food. Lord, help anyone who eats here. Edit: This is the first time I have actually reviewed something, and it was because I am legitimately concerned for customers who eat here.
Service
Take out
Meal type
Brunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

I've been going to Luby's since I was a child. The food is made there and has always been of good quality. It is a very casual atmosphere with a very down home feel. Anyone who comes in and may need assistance, say elderly, disabled or single parent with small children, can count on someone to help. The choices of food are sometimes a little overwhelming, because of so many tempting dishes. It is the closest thing to a home cooked meal. The staff is very friendly and attentive. I'm sure you can find something for everyone. Enjoy!
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Baked White Fish, Tossed Salad, Cheese Steak, Luanne Platter, Cucumber Salad, Green Beans with Bacon, Fried Okra
Parking space
Plenty of parking
Parking options
Free parking lot

Oh, how wish it would be a good visit, but everything was very unpleasant: to enter the service line you have to walk a long distance back and forth to get to a tray station and start an order; potato salad didn’t look fresh and crusted; hot items were not hot (including fish, broccoli and Mac and cheese); boiled potatoes didn’t have any flavor at all. Trays all cracked and chipped, so as plates; utensils old and tasted unpleasant. But the worst part was the male employee on the service line (young, very pale male with dark hair and old fashioned glasses): he was rude with other guests and me, worked sloppy and didn’t pay attention to the requests. I missed good old times when the employees were sweet and brought the sunshine to my day. Waste of time and money. Rude service and not tasty, cold food.

I love the liver and onions option. Cooked to perfect. Everything else is perfect as well.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Baked White Fish, Strawberry Shortcake, Grilled Salmon, Luanne Platter, Liver, Chicken Fried Chicken Combo, Turkey Dinner, Chicken Fried Steak Combo, Bowl of Vegetable Soup, Cornbread, Mac & Cheese, Green Beans with Bacon, Fried Okra, Pecan Pie
Recommendation for vegetarians
Somewhat recommend
Vegetarian offerings
Not sure
Vegetarian options
They have salads
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Always parking available
Wheelchair accessibility
Ramp

I [ We ] went to this specific Luby's San Antonio # 24 because it was closer to our friends house . Yes I understand it was THANKSGIVING DAY a joyus day and all , long lines , lots of people everybody having fun GOOD. After the long drive home sat down and pulled out and read the receipt that the clerk gave me $76.31 .. I was in disbelief I could have sworn she said $46.31 , here I sit reading the receipt she doubled the items on our tray on the receipt. It was only 2 people , 2 THANKSGIVING SPECIALS & hot side & fountain drink. So I am thinking if the cashier is working on commission. Today I tried calling , but no answer...
Service
Dine in
Meal type
Lunch
Price per person
$50–100
Food: 2
Service: 3
Atmosphere: 2

When my sister in love suggested @lubys_249_sa for dinner, I thought there weren't any still open. Good to know that 1604 and Bandera have one. There was quite a line and so it's popularity hasn't waned. Glad they're getting a good crowd to keep its doors open. So many hot piping dishes to choose from! Dad and I shared the Grilled Tilapia with mashed potatoes, mac & cheese, cornbread, and a cup of chicken & rice soup. My husband had the Fried Fish with salad, mashed potatoes, roll, and corn. Good food and easy on the budget.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Bowl of Vegetable Soup, Cornbread, Mac & Cheese

Love Luby's ! Chad on the food line is an absolute ray of sun. So cheerful and lightens up the place as we walked in and walked thru the food line. Lucy the waitress is on top of her job. I've never seen a waitress work so hard, and so respectful. Totally working above and beyond. My wife had the fish and macaroni which is my absolute favorite. The best fish, tartar sauce and macaroni. We both shared the chicken and rice soup. The jalapeño poppers were good except for a bit too much seasoning in our opinion making them too salty..but we still gobbled them up. I had the Angus chopped steak, corn, green beans and rice. It was all really good. I'm glad luby's doors are still open.

Good solid food although one could say it is a bit pricey for cafteria style food. I had the fried fish and my friend had the chicken tenders. My fried fish wasn't all that crispy but still tasty. Tenders were as expected. Nothing remarkable but again, a good solid meal. We had hoped for eating dessert there (we bought it) but we had a cricket jump on my leg and that about freaked me out since I am soooo not OK with bugs so we left abruptly with our dessert to-go! The sweet tea really is good here.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Mac & Cheese

Don't understand why Lubys has had some of their locations shut down. The fried fish, mashed potatoes, mac n cheese is still amazing. I've seen restaurants with food that is horrible thriving. Smdh.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Baked White Fish, Mac & Cheese
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Not sure
Parking space
Plenty of parking
Parking options
Free parking lot

Gots to give this luby's ,food was incredible, pepper steak w/veggies, the staff were on point,polite and Courteous And friendly I recommend this ruby's on 1604 and Bandera. And prices aren't bad at all
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Salad Bar, Cheese Steak, Cornbread, Mac & Cheese
Parking space
Plenty of parking
Parking options
Free parking lot, Paid parking garage, Parking is unavailable

Service I'm 2 Star is employee-lady at the register she is very looking I'm not the Manger boss cause she would not be wearing relong fingernails at work or wouldn't be able to talk on Cell phone during work hours. The older lady for our table if i recall Sandra very nice and helpful she did great job.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 5
Recommended dishes
Carrot Cake, Chicken Fried Chicken Combo, Chicken Fried Steak Combo

Great food. The breaded cod was cooked to perfection. My wife's chicken was moist deep down but a bit dry towards the surface.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Baked White Fish, Luanne Platter, Fried Okra
Parking space
Plenty of parking
Wheelchair accessibility
Path ways are plenty wide. The staff will happily carry your food tray. Very accommodating.

My order number 797357 Very disappointed,order the fixings for Xmas Mashed Potato and yam container was broken with the mash potatoes yams were on the bottom of the carrying out container my geenbean casserole container was only half full or half empty, tried calling one hour after picking this up and no one answered and left a voicemail and still no one returned my call .
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 2
Service: 1

Always a great spot for a great meal! Love that kids eat free on Saturdays, such a great deal for the amount of food you get! Customer service is always fantastic and the food is always fresh! Highly recommend!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Beef Liver & Onions, Cucumber Salad, Chicken Fried Steak Combo
Kid-friendliness
Kids eat free on Saturdays!

Had a wonderful experience at this restaurant. My blind guest, his guide dog and I stopped by for lunch around 11:30am. Everyone was super friendly and helpful. Once they realized my guest was blind, they did a great job at taking care of him. They described the dishes for him and even carried his tray to an empty table without him needing to ask for assistance. Very impressed!! Way to go, Luby's!!
Service
Dine in
Meal type
Lunch
Price per person
$1–10

Ginger is the most delightful waitress, and Tammy made sure I had everything on my tray for my lunch while I was checking out. This is a very nice and welcoming atmosphere Thank you for all you do!!!!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Turkey Dinner
Parking space
Plenty of parking
Parking options
Free parking lot

Honestly the worst place my friends and i could’ve chosen. I’m not one to stir the pot or anything bc I don’t like conflict or confrontation but the staff was honestly so rude. Not to mention them being sexist towards women by whispering rude comments to each other about the ladies next to us. Would’ve loved to say something nice or just nothing at all but I can’t stand people degrading women.
Food: 3
Service: 1
Atmosphere: 1

Had a casual lunch with a first-time meetup with a girl. I ordered the fried chicken with green beans and corn. Unsweet tea.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Green Beans with Bacon
Recommendation for vegetarians
Highly recommend
Parking space
Plenty of parking
Parking options
Free parking lot

The food we got was so delicious and flavorful. Everyone eat everything on their plates. Will be going back again, hopefully soon.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Grilled Salmon, Luanne Platter, Mac & Cheese, Fried Okra
Kid-friendliness
They have great selections for kids that are homemade recipes.

First of all the Mac n cheese was very watered down and the okra tasted old and my red fanta soda tasted like mold and when I let Lucy know she didn't say or do anything. You all are disgusting for serving those drinks to people I work in the food industry clean your soda spicket! The carpet smells disgusting.
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 1

Food is great! My husband and I buy a meal at least 3-4 times a month. We’ve been eating there or take out since they opened. The employees are great!
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Luanne Platter, Cucumber Salad, Chicken Fried Steak Combo, Mac & Cheese, Green Beans with Bacon

The last time I visited a Lubys was about 20 years ago. My wife and I were going to Apple Bee, but my wife said let eat here. Great choice . The food was awesome, hot, and fresh. And the price was fairly cheap. Gonna come back the fish thr next time.
Service
Dine in
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mac & Cheese

Lubys has changed from steam tables to pans for starches and vegetables. It looks nice on the serving line but my fried okra and mashed potatoes were barely warm and the same for my cornbread. I usually eat all my food but this time I did not.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 4
Atmosphere: 4

4 people standing in front of me, not one of them spoke or asked me what I wanted. Finally got waited on told me my selection was not ready. So I could have a seat. I was the only person there. Poor service. I love Lubys, but I can see why some are closing. Still waiting for my food to be prepared!!!
Food: 5
Service: 3
Atmosphere: 4

Haven't been here since I was in school, but my Uncle Jessie worked for them the last 8 years. He passed & Luby's showed our family the love they have for my uncle. The food was great & the staff even greater! We most definitely will be coming back. Thanks Again Luby's for all the support and love you all showed our family during this difficult time. ❤️

Love, love, love my Luby's! First time at this location. I always get my liver and onions. Great wait staff and the food is always delicious! Love supporting Luby's when I can. Great location and hope to visit again soon!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

If it was good. Let go once a month and I always have the fresh fish with the almonds on top. It’s always delicious. The yams are always exceptional.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Cornbread, Mac & Cheese, Fried Okra

Ordered the grilled chicken with Mac n cheese and corn for me and my child. The server offered an extra plate and cutlery as soon as we sat down. We completely finished the plate.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 4
Atmosphere: 4

Ordered to go.and I am very disappointed. I ordered the fried fish plate. The bread was like a half of piece really hard, they dis not add the gravy on mash potatoes. The macaroni seemed like it was there all day.
Service
Take out
Meal type
Dinner
Price per person
$10–20

First time coming here for the all you can eat breakfast buffet. Everything was fresh and hot. Line moved rather quickly. Hash browns and scrambled eggs were moist and the French toast reminded me of when my mom used to make it for me. A great option if you're "breakfast tacoed out!"

Food was cold, chicken fried steak was pure breading. The only good thing was the water which I had to get my own refills. Unfortunately there's not too many lubys and this is probably the service why they shut down
Food: 1
Service: 1
Atmosphere: 3

Love Luby’s. Except that there’s nothing on the menu for my picky eater. Adding plain fries to the menu would be great. Otherwise the rest of the fam loves the comfort food and warm atmosphere.
Food: 4
Service: 4
Atmosphere: 5

Fish was good. Mac n cheese had no taste. Very unusual. Server was very attentive. Atmosphere is very bad. needs a refresh.
Service
Dine in
Meal type
Lunch
Food: 4
Service: 5
Atmosphere: 3

Lucy the waitress took care of us with great service. She made this Luby's experience much better than any Luby's I have been before. She is atentive and kind.
Food: 5
Service: 5
Atmosphere: 5

Great service... couldn't fund a seat, a lot of tables but had not been cleaned off. But over all I love this place. Fish is my favorite
Food: 3
Service: 5
Atmosphere: 3

Lunch was great, good food, clean restaurant, staff was very friendly. I got the chicken fried chicken it was on point, crunchy. But still tender & juicy.