Very difficult to reach and staff not very knowledgeable about products or procedures. They look for any way to get off the phone with you so they don’t have to do anything. Surprisingly unhelpful to students. I was very unhappy with my many attempts to obtain my books for classes. One week later I still haven’t received my books that I had ordered from Danny the supervisor in the bookstore that should not be working there. I called to try and track the books and was told they couldn’t locate the books and provided a tracking number to call ups. Upon speaking to a representative and finally finding out that he put the wrong address down for the shipment. I’m very discouraged by the unprofessional behavior of this staff and they aren’t even staff of MDC and use that to continue to do poorly. They need revised by MDC. This is unacceptable and discouraging for new and future students.

It was my first semester at this college, so I didn't think that later on I would have to collect evidence in order for them to take the rented books back. They gave me originally destroyed books and then at the end of the semester refused to accept them back, claiming that I took them in excellent condition, although this is not the case. Thus, they made me pay not only for the rent of books, but also for the purchase of completely destroyed books (once again they gave them to me in this state). Disgusting service. If you are considering buying or renting here as an option, then make sure to video the state of each page at the time you receive the books. Otherwise, they will tell you that you have no proof and will force you to buy it.

Price - Everything is overpriced. Service- Store is inadequately staffed resulting in long lines and overall poor customer service. Quality- The quality of the products offered is average, but for the price below average. Higher prices for average quality products with no perks. Online- If you place an order online they take between one to two weeks to fulfill the order. Although, the items are right inside the store and you could just walk in and buy them. Overall- With everything taken into consideration, avoid this store, only but what you must.

I don’t get why it’s so hard to send purchased items to the correct address. 3 semesters in a row at least one of my access codes were shipped elsewhere. I received others packages and had to reach out to them personally to make sure they got their codes. Reached out to the email provided and they’ve yet to get back to and it’s been 2 weeks. I called and no one knows anything. Pathetic and Unacceptable. Figure it out

Good luck having anyone answer the phone here!!! I have been calling for two days and I keep getting put to vm. Cant leave a message because the mailbox is full. Very frustrating that now I have to go to the store to get a question answered.

I like the place because it has nice staff and my brother got all his books there for low prices like 2.99$ or 3.99 and that is really cheap for a book.

Really nice store with lots of book varieties for a reader like me. I would recommend other readers for sure. Staff is helpful and friendly too.

Employees/Students are rude and ghetto, don't give prices over the phone according to "company policy" which is completely outrageous.

Slowest employees ever. Give the wrong codes and everything, interamericans bookstore is way better

That book store too expensive y’a but everything else is ok! I got ENC 0015 and 0025 books for sell

The agent sales are very friendly, the price is a little expensive for something books

Employees are wonderful, Diana is amazing, it’s a lil pricey but what can we do.

Spacious and filled with more than college textbooks...friendly staff..

Es una exageración llamarlo librería, tienen cuatro libros mal contados

Informed me that my book was ready a bit late but staff was helpful.

Literally the worst staff I’ve we’ve seen, everyone was so unhelpful

Fantastic, you get to watch your bank account drop like a rock!

Good place to buy your books for school and school materials.

Employees help you a lot here finding anything you need

They had exactly what we needed. Thanks

Friendly employees very helpful

they always hang up your calls

Mostly for college students

Welcome to MDC Bookstore.

Rude and not helpful

Very popular

Great place

good venue

Regular

Great

Vibin

Slow