This has been just an awful ordeal and there's no right place to begin. I have called and been told the person I need to speak to isn't there and that I would get a call back. That never came. I e-mailed and got no response. As the person listed to make arrangements for my deceased relative, I was NOT contacted! She has specifically chosen me to be in charge of services as her mentally ill son could not be trusted. After coming down with covid and having to isolate, friends and family were kept out of the loop completely. It was not until a GOOGLE search that we discovered my grandmother had not only passed but that her service had come and gone with MacDonald. Can you imagine how horrific it is learn your last grandparent, whom you are close to, has died and you did not get to give her the service she desired? It was only then that I and a friend had to notify everyone that the service was done without any knowledge and my poor grandmother didn't have family and friends at her graveside. This has been awful and there has been no closure for her family and friends.

I can't say enough about the compassion and professionalism our family was given at MacDonald Funeral Home upon my wife's passing on July 3rd. Owner Lowell and Funeral Director Advisor Ron had to quickly make arrangements happen with their funeral home for a visitation, the church for a mass and the memorial location for burial services. in a very short window of three days, being everything is closed on the 4th, they completely took care of all arrangements for us. This greatly put our minds at ease during a very difficult time for our family. They are a small family owned funeral home, not owned by a large corporation, and you can definitely feel the personal warmth from everyone at MacDonald Funeral Home. Coming from a small town in NY which had these type of funeral homes back in the day, it was refreshing to find that such a place still exists. If you find yourself having to make funeral arrangements for a loved one, I highly recommend you consider the above and beyond compassionate services of MacDonald Funeral Home.

My 29 year-old son unexpectedly lost his battle with muscular dystrophy and March. I did not have any arrangements made so a friend from out of state made calls to all the facilities in the area in an effort to locate the best one for me. After making numerous calls and talking about it she said that MacDonald seemed to have the best price for what I was looking for - which was just straight cremation with no services, per my son's wishes - as well as the best customer service. Despite living in Pasco County and there being many facilities closer, I made the choice to go there and I was absolutely not disappointed with my decision! I cannot say enough positive things about McDonald and most especially Ron. He handled everything from beginning to end with kindness, compassion and patience. I would highly recommend MacDonald to anyone in the Tampa Bay area in need of funeral or creamation services.

This was my first experience losing a loved one and Mr. MacDonald and his staff truly made it a smooth and everlasting memory. Mr. MacDonald listened to the details of my sister's life and turned her memorial service into a beautiful day. His kindness and consideration knew no bounds and his attention to detail, even down to my sister's favorite color being a theme at the service, was impeccable. I am so thankful to Mr. MacDonald for all the little things he did that made the celebration of her life special, and I am also very grateful for all the BIG things he did, handling all the state paperwork, that made it as easy a process as possible. I would highly recommend MacDonald funeral home to all my friends and family in the Tampa area.

Lowell and staff at MacDonald Funeral Home handled my mother's remains and helped with the funeral arrangements at Florida National Cemetary. My family and I have been involved in the arrangements of other funerals in Tampa and Orlando, most notably my father in Tampa. MacDonald though a humble family operation (they are always better) blows away all the other funeral homes in Tampa and Orlando combined. They are respectful, first class and Lowell handled things that my sister and i had to handle for my father's funeral (the military aspect) that I just couldnt seem to do this time around. Thanks Lowell and Staff. It is very important to have caring people at that moment in time. You can count on MacDonald!

It has been 6 years since I lost my 8 yr old daughter. However, I still felt the need to leave a review when I came across this pin in my history on maps. The reason is because the people here are absolutely amazing! The all around kindness was evident. Even though no one ever wants to need a funeral home the fact is we do and I couldn't have been more pleased with a place at the time of the absolute worst moments of my life thus far than I was with McDonald's Funeral home. They even brought me my daughters ashes in a temporary container until the urn was ready because they could sense I was distraught by the possible wait of a day or 2. Again, VERY AMAZING AND KIND. THANK YOU

MacDonald's recently helped us say farewell to my mother. I started working with Lowell and his team back in January. As time passed and the end neared, Lowell and Ron were patient, understanding and absolutely wonderful. Their facility is cozy and puts you at ease; you feel like you are home. The team did an amazing job capturing Mom's essence and our visitation pleasant. They are prompt, courteous and most of all, offer services that are affordable. If you ask for something they've never done, they are open and help make it happen! I highly recommend MacDonald for help handling the most unbearable moment in your life.

Mi experiencia fue maravillosa hace una semana perdí a mi suegro y en MacDonald funeral nos dieron una atención excepcional , estamos muy contentos y agradecidos con el dueño y todos los q trabajan ahí q hacen lo posible por ayudar a las familias a que ese dolor tan grande de perder a un ser querido se haga más fácil dándonos el mejor de los servicios, mi consejo es q si estás pasando por un momento como este y estás buscando un funeral home puedes contar con la excelencia de MacDonald funeral home..Se los recomiendo, estamos mas que agradecidos

Mr. MacDonald and his staff were exemplary. From the moment that I walked into the door to discuss my mom's burial, until my mother was laid to rest, I felt at ease and at peace with how everything was handled. Mr. MacDonald made certain that everything was seamless for me and my family, assisting with cemetery arrangements, death certificates and even the grave marker. I wish I could put into words how professional MacDonald funeral home truly was....

When I met with Lowell MacDonald to make arrangements for my mother to be laid to rest in our home town in Pennsylvania, he thought the corporate owned PA cemetery charges, which he explained are based on commission, were usually high. He encouraged me to contact a family owned funeral home in PA which I did, and that advice saved my family over $2,300. Thank you for this personal service and looking out for my family Lowell during this difficult time!

My family and I experienced an unimaginable loss and Ron and Mr. Mcdonald went above and beyond. In the hardest parts of this situation they always did they're best to make sure all went smooth on their end. I'm truly greatful for the help they provided to our family in getting us through this death. Its hard losing anyone but working with this great funeral home made the stress of it a bit less. My family and I thank you dearly!

From my first call to MacDonald services, Lowell and Ron were professional, and showed empathy. My father recently passed and each phone call was informative, and supportive. My questions were answered quickly and every detail was handled with professionalism, and respect for my father, and our family. Highly recommend these gentlemen to anyone dealing with a loss of a family member. Thank you.

Lowell MacDonald is the sweetest person I know in this business! He went out of his way to make sure my Dad had the best funeral he could have! Everyone was so touched with the whole service and we couldn't be more pleased with all this virus stuff rules and still got to give him what he deserved as a Navy Vet. Thanks so very much to the whole MacDonald staff!

Mr. Lowell MacDonald was so helpful as we live in Wisconsin and due to Covid could only deal with my brother's passing through phone calls. We had some special requests which he took a lot of time to help us. During difficult times, his kindness was so appreciated and made situation less difficult.

When my mother passed in January we were shocked and had to find a affordable funeral service. This was the best place i could i have gone to for help i got my loved ones ashes back within a week and got any and all questions answered. They made the process easy and stress free!

We entrusted Ron and staff with the loved one of a family we are serving in upstate NY. Couldn't have asked for a more professional, reliable and dependable funeral home staff. They were always a phone call away. We will definitely use them again.

Lowell MacDonald has been there for my wife and I three times in the past decade. He is not only compassionate, but knowledgeable and makes things just a bit easier knowing you have him to rely on. If I could give six stars I would.

I HIGHLY recommend MacDonald funeral home. Because they were so kind the first time I needed them. They helped me through the difficult process with ease and understanding....have used them since and recommended them to others.

Very respectful, not sales focused, didn't try to upsell. Attentive to family wants, worked with us to ensure everything went smoothly. Took every opportunity to go above and beyond to make the service special for our family.

I'd like to thank Macdonald Funeral Home for the care and comfort they showed with me and my mother who passed away three weeks ago. They not only showed compassion but their services were great. Again Thank you

They were extremely helpful and caring in taking care of my husband's final wishes. When a person is dealing with the loss of a loved one, it's such a blessing to have the care Macdonald funeral home exhibited.

I recently had the pleasure of working with MacDonald Funeral Home and they are so professional, caring, and prompt. I would highly recommend them if we are in need of their services again.

I recently needed to utilize the cremation services of MacDonald Funeral Home for a loved one and highly recommend them. Lowell was extremely responsive, professional and compassionate.

Lowell was very compassionate. Their prices are very reasonable and they make planning stress free. I highly recommend them.

Excellent. They care & truly have a heart. Made this difficult time a little bearable. Thank you.

Lowell made this entire process very easy for me and my family in our time of need.

I recently attended Max Perez funeral and all personal greeted us like family.

Professional and compassionate. I would recommend them in a time of loss.

Very professional and caring. Also very clean and pleasant.

Excellent