Hi!.I am at South Gessner Marshall, by the way, I work here as a part time associate.The store is so clean and organized that I was deeply inspired to make this five stars review. Even the restroom has a good smell and it's been decorated!. The first of the five stars goes to Gina.The store manager.Gina has a beautiful smile and a strong commitment to run the store efficiently.She works everywhere in the store.Every departartment has received her magical touch.When she finishes everything looks shiny. 2nd Star goes to Aracely.The HR manager ,and guess what,She is bilingual! Wuaoooo ! so good to the spanish associates and customers. And last but not least the rest of my recogniction to Aneese and Mrs Brook who integrated themselves to the process and became part of the change to achieve higher goals..... But the whole sky of stars to the workers.Without their enthusiam , effort and harworking nothing of this could have been achieved.So, every time I go to work I enjoy the nice environment and spirit of grow and development that is in the air.Thank you all at souht gessner marshall I feel happy and proud to be part of your team.

Nice and clean...very friendly knowledgeable and helpful staff. Bought some preseasoned Lodge cast iron pans. Wanted to return one to a Marshalls closer to where I live (Westheimer and Dairy Ashford)...met with very rude manager who loudly announced that the skillet was used because it looked shiny...she used the word greasy. She even brought one from stock to show me. The one she brought for "show and tell" session did not have a "preseasoned" sticker across the whole of the pan. The one I was trying to return had not been used! I tried to explain it was preseasoned and looks that way...she said "No, take back to store of purchase." So yeah!

Worst worst worst experience ever! If you’re used to the treatment of other Marshall locations, you will be highly disappointed with this location. I went to return pillows and chairs from a different Marshall’s location and went to return it. Not only, did they not take it back because it was from a location with a HomeGoods inside which I’ve NEVER experienced. They also made me get out of line and go find my own similarly priced items and get back in line to return. I’m not sure where they get trained at, but the manager didn’t make it any better. I won’t be back to this location. They run it like the ghetto.

Me and my family was followed around the entire store from Lost Prevention. Not only one but two different people were following us around. We didn’t have any big purses to look like we would try to take anything and we had a basket. It was highly offensive especially seeing as how we just moved back from Cypress Texas and never had this encounter. I was offended and wouldn’t recommend anybody shopping at this location. They might as well have metal detectors and pat everybody down in the store.

Horrible, the line was almost to the door on a weekday evening. Only two cashiers and no one thought to call for back up. A woman by the name of BROOKS came to the front and dropped some purses on the counter and left. I had to speak loudly to the young woman to call for assistance. They were oblivious and did not care. Finally the back up came after being called twice. It was the BROOKS lady. Also they need to clean this store. Shelving and floors were dirty.

This place is a joke, run like a flea market where you find one pair of shoes for $60 and another of SAME EXACT SHOE in a size larger but at a 80% higher cost! Called the manager who said it came in at a different time so the price stands!! Unbelievable!! So good luck buying for your kids if they have different sizes cause you could pay two TOTALLY DIFFERENT PRICES FOR THE EXACT SAME STYLE SHOE! I’ve never heard of such craziness, pass the savings my a$$.

I'm a huge Marshall's / Home Goods fan and shop there often. I was VERY shocked at the state the S Gessner store was in last Sunday when I was there! I started looking in the shoes area and was amazed at the disarray the isles were in shoes and boxes looked like they were just dumped on the floor that I could barely maneuver my basket around the mess. I took pictures in case anyone from store management would like to see them.

Like Ross, another good store. Really, Marshall’s and Ross are the only two places I buy clothes. I like them because no one bugs you while you’re shopping. Also kids don’t run around in there. Their customer service is polite and Marshall have good deals. If you notice the are mostly always close to Ross store. I go to both stores first and make up my mind. Sometimes they both get my attention and make me buy something.

Disappointing for our first venture out. Not sure what's going on, but the store was pretty much empty as far as merchandise goes. This particular location now reminds me of a messy, empty Ross. You might want to wait before you visit here. Especially if you have to wait in line to enter the store. They are following the Covid guidelines.

Easy to locate, right off the highway. Not much of a selection in any department of the store. I went during my lunch break (12PM) and it wasn't too many so it seemed to be manned by enough Associates. Then again, I'm not sure when there is high traffic in this specific location. Umm..it was okay, probably won't go back.

This place is located in a somewhat safe neighborhood. As it doesn’t look safe outside the store, the store itself (inside) looks fairly decent. There’s always employees around to ask questions regarding about a product or directing you where to find the product you’re looking for.

I lost my phone and asked the manager for help. They could perhaps ask for their microphone if someone had found it but they didn't care or paid attention to me. I am customers of this store for more than 24 years

Found some really good buys for my masterbedroom bath in the lavendar and purple i was looking for. Didnt realize the low priced clearance items i bought, were MY Fav...Ralph Lauren!!!! SCORE!!!

The employees can be quite rude at this location but I'm going to still give them 5 stars because they come through every now and then with some really cool clothing and shoes for a discount....

A big, large-selection Marshalls with friendly and helpful staff. Only gripe is the crappiness of the organization of many sections, with many clothes out of place in terms of size.

Great place to shopping.. if you are looking for great prices in clothes (female, male ,kids ) here is the correct place. also you can find furniture and some KETO products! …

It was ok but i was gonna get my daughter a slime pack but i was already opend and half the slime was gone plus y also saw that alot of the prize and good toys were all opend

This is the most organized Marshalls in town. Every time I go, it is neat, organized and people actually help you. I go to a lot of Marshalls and this is by far my favorite.

Marshalls need to have stores hours on website. Because when u call they still dont tell you what time they open and close. It would be more convenient for customers.

Super friendly staffs, especially the manager and another girl, sorry I don’t know her names, but they helped me solve the problems, thank you so much ❤️❤️

This marshalls is actually very clean and the shelves/ displays look great. I'm shocked. First time I have seen this at a smaller Marshalls store

This Marshall's is a hidden gem. Better than most others, even the Galleria location. Went hoping I'd find a blouse or something, $270 later...

Well organised, calm and no littered or disarrayed clothing on the floor, it was easy to spot what you want from the aisle really impressed...

This Marshall's location is clean!!! It is a safe and nice atmosphere!!! It also has a big choice of different merchandise to choose from!!!

We were able to find some great deals here multiple times. Store was clean and organized during my last visit and everything was in order.

Very neat or organized..There is an old hispanic lady that i ignore the name ,she is so kind ..she mostly works at the fitting room

Really good stuff for less. I bought a backpack $20.00 dls cheaper than other stores . Marshall is one of my favorite stores.

This Marshalls is okay. I have seen better and I have seen worse. I got a mans Michael Kors suit for $99 so I cant complain.

Clean store. None of the employees spoke to me, so I left the store without making a purchase. Very unfriendly environment.

i liked this place bcz everyone was nice and they helped me get the right fit after being annoying bcz nothing would fit me

Good place to shop I found a good pair of dress slippers at good price and very comfortable. Hate the long check out line

Stopped I'm real quick. Store was upkept making easy to find what I was loking for had me looking right for the ocassion

Why is my phone tracking me. oh yeah it was ok boring but ok oh and WHY IS MY PHONE TRACKING MEEEEEEEEEEEEEEEEEEEEEEE

This is a super good place to go shopping....I really hope that some day I can go to the Marshalls in Taiwan, hooray!

Marshalls is always my store but u just gotta know what days to go cuz this location is always empty on baby clothes

Quinta Marshall half of that store was empty hardly any shoes in there her clothes where is the shipment Department

They have great selection on everything, store was clean and neat, the employees were nice and fast checking out.

This place is easy of time. For over 20, years never was able too fine something I like at this location !!!

One of my favorite stores love the garden options in a low budget you could upgrade for your family home.

My daughter love your T-shirts and I love your purses, hair products,facial products, perfume and shoes.

This store gets all the leftovers. Every now & then you might get lucky & find something worth buying.

I believe I came here on a mid-Saturday morning. Not very crowded, it was clean with lot of stuff. A+

Usually can find some great deals here. Though it is always busy and tough for them to keep clean.

I found Manuka honey there and so very pleased with the price. Hallelujah I was so so super happy.

Better than Ross but I never find pants fornmy 13 yrs old son who's the size of a 11 yrs old!!

Good store. I always find good stuff. It is always organized and clean. Recommended 100%!

Great selection! Clean store! Fast-moving line with lots of cashiers. Virtually no wait!

I Love to go shopping at Marshall's they always have something good at a very good price

Great values and sales stuff scattered that is the customers...Great Customer service

I love this shop bc I found 2 great finds hypervenoms hat cost a lot and a USA jersey

Overcrowded and unorganized. But if you take the time to search they have good deals

You can get good stuff with high quality, service is fast and nice people in there.

Usually I feel a rush visit but today it okay. Nice people and clean store. …

This was my favorite store but now they hardly have anything that's worth buying.

Marshall’s will keep you right! Always find things I need and for a great price!

I love shopping here because majority of them time I find what I am looking for.

Nice shoes selection and is more organized than other larger Marshalls.

The cashier that attended me was nice. Even asked how my day was. …

My favorite Marshall's always clean and very good customer service

Bought a nice pair of Levis at regular price. Still got a bargain

The people there help you a lot and the manager is really polite

Too crowed and bumped into people while going through products.

Good location. Frequent often and find lots of good deals here.

Great store always can find a great deal. Very well organized.

The best place for high quality & low prices. Friendly staff.

I enjoyed this store plan on visiting the one here in Baytown

Everything is organized and clean Also cashier was friendly.

Nice place for shopping with wide range at reasonable price.

Very crowded not all of selection especially during covid-19

It is a good store, but I don't like to go shopping here.

Prices are great but don't always have a stocked store.

Always great shopping and friendly and helpful staff.

Very helpful staff and great items for a good price!

Very clean and orderly with a large variety of items

They have different varieties of good quality items.

Wonderful Love doing shopping Always here …

My favorite place to shop. They have a good layaway.

Good deals and nice location compared to the area.

Can always find something unique with good prices.

Dirty store, poor customer service won’t be back.

Clean and good customer service compared to Ross

Clean, beautiful stuff and nice attention.

Love shopping here very affordable prices.

Employees are very nice! Great prices!

Always enjoy my shopping @Marshalls

Nice people.. store look decent

Cool stuff great prices

I love this place

Less Price store

Excellent