Staff didn't listen and took incorrect orders. Even though I repeated order at pay point when I got home, my sons burger had sauce on despite 3 times telling them they must make sure there is no garnish and sauce on it. Had to drive all the way back. Got there at 10:50 pm and was told that they closed despite them closing at 11pm. More

I had the R10 Mac yesterday and the meat was definitely off. After some discussion with the manager, I was brought another burger - dry bun, burger smothered in tomato sauce with 1 tiny little piece if gherkin - Disgusting and not up to McDonald standard. The manager needs to learn a little about PR - I think her name was Portia More

My Anywhoo's... I haven't been there in years (15 years) give or take. So expectations where almost non-existent. Well well...the food was so fresh, warmwe waited for like 5 minutes and our food was ready. So all in all, lekker experience and lekker food. Will definitely visit again. Till next time... …

Popular drive-thru. Very convenient to go to, but always very busy. There are 2 lanes to order, but they then merge into one lane to pay and collect. There is usually a bit of a wait to order and then to eventually get your food because of the backup of all the cars. But the food is always good and hot! More

Disappointing, what's happening to McD's breakfast...how can u charge so much for a teaspoon of egg.... on a breakfast bun u put a whole egg with the SA breakie you serve a teaspoon of scramble egg but charge a whole egg price. Very very disappointing. Manager and staff are not presentable. More

The drive through was an epic fail, orders were being mixed up and to top it off I drive off with my meals only to discover no chips was ever packed in. Tried calling the numbers on the slip for the manager and branch, just rang to vm. So disappointing. More

It's mcdz what can I say....food was good but the drive thru messed up my order , ended up taking much longer than needed and the employee at the window instead of trying to solve it talking over me etc. I don't blame the place though just

Admitted went on a Friday evening, but the service on the drive thru intercom (couldn’t hear and battled to understand), pay station (couldn’t find our order) and collection (no pleasantness) reiterated why I should choose another fast food

Apart from the lack of friendly service, it’s seems to be a common theme recently at a few fast food drive throughs. This is that they ask you to start your car and move backwards to wait for your food. I dislike complaining about things in

This is the 3rd time they messed up my big Mac. After the previous 2 times I don't drive away without checking. I opened it up and there was no mustard or onions. So I asked if the recipe is supposed to have those and the lady said "do you

Very disappointed. A couple weeks ago my partner and I ordered 2 Boerie Hashstacks each. We were leaving for a road trip. Once we got onto to N2, we started munching and realized that 2 of the Haststacks were missing the patty. We were too

Seriously we have simply ALWAYS had a negative experience at this store! Your drive through is the absolute worst ever! Without fail...cars who pull up after us gets attended to before us (2 queues). Your staff members are delayed, unclear

Service was good, have problem with parking outlay. Slippery tiles on ramp makes it dangerous for disabled people, no non slip drips like other outlets. It's dangerous for an able person nevermind disabled. Also the disabled parking bays

Was really hungry. The drive-thru is a bit confusing. Their are two order taking boxes, which then merge into one lane to the pay window... other persons order went quicker so cars drive in front of you even though you were there before

I was there Saturday afternoon 06.10 .23 and was disgusted and appauled to see that all the kitchen and front staff was 100% black .Why ??? Is the staff component not in the demographics of the western cape Shame on the management staff

I must confess a potential dependence on the McMuffin, and due to nagging issues that keep me from completing an in-house survey, I'm compelled to complement the staff and management both stellar and friendly service. The attention to

The 2 drive in booths is a joke of note! This make absolutely no sense as it just does not work at all!. For starters this ensures that car drivers will get upset with each other cause 1 person is dealing with both order booths while

30 minutes in a drive through is madness. I ordered a happy meal. Waited ages for the girl to take a tap payment because she's taking orders. At the window to collect orders other angry customers were shouting at service because they

One of the more popular Mc Donald's restaurants as it is ideally situated on a busy road, close to Kenilworth Centre and next to and across of various businesses and business parks as well as close to a residential area.

Ordered a Grand Chicken Spicy, Burger came with one drop of spicy sauce, received a Cajun processed patty instead of the grand chicken fillet. burger was very dry and unappetizing! Not the first time this has happened

This Mc Donald's is one the few that has ice cream any day not like others. Service is good the order takers arr attentive love this drive thru. Easy and conveniently situated close to the KC turn off from m5 More

They very inconsistent with their food, today the chips are, the next its cold, the following day it tastes like old oil. They getting orders wrong, not listening to order requests properly (drive-through) More

Terrible client service... don't care attitude from the staff so unfriendly, I don't recommend anyone go here, you will regret it. Rather just drive the extra few minutes because they will ruin your mood More

It was very frustrating to have to constantly repeat a code from the app to redeem a meal at the drive in. After 10 minutes of repeating the same thing we had to order inside. This was very bad service. More

It was a lovely experience, Portia the manager was very nice I really liked she was attentive and told me about the app ;) definitely a better experience than you get than at most fast food places :) More

Love coming here after work, the drive through idea is awful. 2 lanes that merge into 1 is always a problem. The intercom also doesn't work properly every single time we there. Food always great

Not impressed with the parking outside, its a pain to get to the disabled parking space and a delivery motorcycle was parked in the first disabled parking space, a disaster waiting to happen.

Useless. Orders always wrong. Staff lost and you will always have to park and wait at drive-thru. One star is generous - this place is utterly useless. Don’t bother coming here

Been buying here for many years conveniently located opposite Kenilworth Center. Never been disappointed with the food however service at times is not the greatest More

Horrible experience with absolutely no care for cx service at all. Stating good is done and absolutely nothing was done manager not skilled for position as well More

Staff are not friendly at all here and never greeted once from paying till receiving food . The food was very good even tho the service was very long and slow More

Used to be my favourite branch. Ive eaten here multiple times recently and just been average. No crispness to my patty or chips… I did not finish my meal. More

In this day and age, service staff shouldn't assume gender based on voice. Please find other words than "mam" and "sir" to refer to customers. More

Drive through moves quickly. Food always warm when you get it. Don't have to wait in the car park for food after paying through drive through. More

Poor service. 40 minute wait at the drive through and the food was poorly cooked. Just a terrible experience all round. More

On Cape Towns 1st hot dat, no aircon on, poor service and staff screaming from one end to another!
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Service efficient staff big smiles speaking clearly and just a nice vibe
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Nice toilet. But I won't spend my money there as McDonald's support apartheid in palestine

The Blitzboks Big Boerie Burger classic appears to be a practical joke,I wasn't aware...

Orange juice my favourite from mvDs and burger mmmm the best …
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