This morning I woke up and saw that a bill had come out of my account that I wasn't anticipating. I was $100 overdrawn in my account. I have only until midnight to catch it up and so I went doordashing. Though it doesn't pay as much as my real job, it allows me to spend time with my pup. She's been through a great deal, as many of us have in the last couple years, and so to spend time with her is more important to me than ever. After door dashing in the heat(100-degree weather) we headed home I had no money obviously, so I used my points to get a free frappe at McDonalds. Lauren came out to bring it to us in the curbside pickup. When she saw Lulu, my little fur baby, she made the biggest fuss over her. It warmed my heart to see such a positive interaction. In these days, the food industry is one of the hardest places to work. Staff are underpaid, overworked and they are always short-staffed. It is so easy to feel beaten down by our economy today. But Lauren showed exactly what it means to be a wonderful person. When she saw Lulu she asked if she could treat her to something and I said absolutely, that would be wonderful. Lulu usually does get treats when she goes places with me, but unfortunately we just couldn't afford it today. Lauren came back out with a full cup of ice cream just for Lulu! Lulu could not stand how excited she was. She worked just as hard as I had today and Lauren made it the best day. I don't know if we'll make our bill today, but I still feel rich in kindness from what I received from a wonderful person who remembers what it's like to be a person in this world just trying to get by. we just really need kindness and unity more than money and a smile is worth more than gold. Lauren, thank you so much for being an example of what we all should be to one another. You are an extraordinary woman.Lulu and I will be coming to visit you as much as we can, and I hope you know what a difference your kindness made in our day today. I'll be putting her name in the app. I hope the powers that be know what a gift you are to this company, and that they do whatever it takes to take care of you and appreciate what a person they have representing them. Everyday i try to fine someone who is my example of what i want to more be like. I call them my daily heroes. You're my hero today.

As a business owner in today's day and age, I make it an effort to rate 5 stars whenever I can and aovid reviewing if it was poor service. Online reviews make or break businesses. Unfortunately, I have to review this so negatively that I hope they fire the people responsible. I'm reporting this to McDonalds corporate as well as to the BBB. See details below: Thanksgiving day I was headed early to Nashville International for my flight back after a quick work trip. Decided to stop at a McDonalds drive thru for breakfast since I figured they would be one of the only businesses open this early on Thanksgiving morning (about 5:10am). Ordered my food, proceeded to the first window, paid by cc, and began my wait. I never saw anyone again after the first 10 mins. I still figured they were making my food and maybe I was the first person there that morning they were just warming up. I waited another five mins before I wondered if they were ever going to come out. 20 mins had passed and my patience had run out, I knocked on the drive thru window, honked my horn, nothing. It only cost me 6.xx for breakfast that morning, but out of principle, I was not going to let these employees steal from me even if I missed my flight. Continued to honk my horn, finally after nearly 30 mins of sitting there, the gal appeared again and said, "we're closed" I asked why on earth she rang me up and took my order then? She said that her supervisor didn't let her know that they didn't open until 6am on Thanksgiving day. I asked for my money back then, she was so rude and almost didn't give it until she realized I'd be sitting there till she did, finally took my card back and gave me the refund, shoved it back to me and said "here" and then slammed the window shut. The fact that these two employees hid in the back for 30 mins waiting for me to leave after they took my money is out of this world absurdity and they shouldn't have a job after this. Description: gal who took my order was African American, nose piercing, looked about 17, there's another pic of her in the photos section of Google looking at her phone from a different reviewer. Supervisor that came out after the 30 mins to finally get the refund done was Caucasian, heavier set, glasses. Both need to be fired, no ifs ands or buts about it.

I usually eat hear atleast 3 times a week. Lately they have been locking the front doors and forcing people to use the double drive thru. Well that's not usually an issue at any other McDonald's in the state. Unfortunately the McDonald's on highway 70 and old hickory blvd chooses to use 1 drive and forget the second drive thru is there. I was sitting there like everyone else patiently waiting my turn as I noticed the left line moving. Thinking we would move soon I continued to wait. Then wait some more as the left line moved again. Ok, I'm starting to wonder when our turn was coming. Than yet another car is taken care of as we sit in limbo. It finally moved, ok it was just a mistake. Well I asked the speaker what was going on and she was calm but spoke to me in a rude way " You have to wait your turn sir" I told her I was waiting as others were being served. I asked why there were 2 drive thrust if only one was being manned. She told me to complain to the manager. Well I don't need to speak to the manager. I will just not ever shop with MCDONALD'S on 70 and old hickory again. And I will tell everyone I to stay away. Burger King and Hardee's is right next door and the best Mexican food is 1 block down. Victor's Taco shop.

This is a busy place, located on the corner of Highway 70 South and Old Hickory Boulevard in Bellevue. Stopped for some coffee on this day. Usually very clean and very friendly. This is a place I used to frequently visit before my service dog passed away. They were always friendly and accommodating to her. They would always ask if she needed any water or if there was anything they could do for her. They would actually give me discounted rates for her when I stopped in. Usually it was for a couple of hamburger patties with no bread, or chicken patties no bread. She became a very brittle diabetic before she passsed, and could not have dry food because of the starch so regular Meats became a part of her regular diet. Although over the years, the names and faces changed, it's still a good McDonald's to go to. P.S. I MISS YOU SISSY GIRL!!! You were the best friend and service dog that anyone could have asked for. I thank the GOD of Abraham Isaac and Jacob for you. You were the best 9 years of my life!!!!!! Proverbs 10:12
Service
Take out
Meal type
Dinner
Price per person
$1–10
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Yes

I've been to a lot of McDonald's and this is one of the worst. There were no clean tables anywhere in the restaurant. There was pop spilled all over the floor around the pop dispensers. During the 20 minutes I was there, I saw no attempt at cleaning anything. You know those numbers you take for table service, where someone will bring your food out to you? Not here. They stand at the counter and yell your table number. On the way out, I was going to use the restroom. Couldn't do that either. An employee was blocking the door while playing on her phone. Maybe she was going to clean something? I'd hate to see what that restroom looked like. I know restaurants don't want people eating in them anymore, but come on! If you don't want to clean it, lock the door and I'll happily go elsewhere.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 1

WORST MCDONALDS I EVER BEEN TO TONIGHT THE MANAGER GAVE ME COLD AND OLD FOOD WAS RUDE ! I ASKED FOR MY MONEY BACK SHE SLAM THE DOOR IN MY FACE AND TOLD ME WE CLOSED NOW AFTER I SAT AT THE WINDOW I BEGAN TO RECORD HER AND THEN HER AND THE OTHER EMPLOYEES STARTED HIDING SHE THEN PROCEEDED TO CALL THE POLICE ON ME BECAUSE I STARTED RECORDING THEM AND HOW SHE LEFT ME THEIR AND TOOK MY MONEY !! WORST MOST UNPROFESSIONAL MCDONALDS EVER !! USUALLY THEY ARE SOMEWHAT OK BUT TONIGHT THIS MANAGER DESERVES TO BE FIRED BECAUSE OF HOW THIS WAS HANDLED I WOULD NEVER TREAT ANYONE THIS WAY! ESPECIALLY AFTER I SPENT MY HARD EARNED MONEY TO JUST GET IS BASICALLY TAKEN FROM ME ALL BECAUSE THIS MANAGER SAID “OH WELL IM GOING HOME BYE “
Meal type
Dinner
Price per person
$10–20

It was somewhat faster to go inside to get your food. Only because it was lunchtime. We chose to do this because I needed to use the restroom.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sandwich
Dietary restrictions accommodated
Not sure
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
The usual backing out of space with drive-thru lines problems.
Kid-friendliness
Customer service is nice to kids, and there are many places to sit to eat.
Wheelchair accessibility
Nice ramp onto sideway

Seriously, just placed my order after 40 min in line. There were only 2 people ahead of me. By the time i got to order they were out of breakfast. Unbelievable. Now the problem is not the workers. They were doing all they could. No the issue is the local management group that spends $$$ on a very unappealing remodel (the bathroom has a sewer problem since 2013 why was that not fixed?), that cut seating at least 30%. The answer - they dont care. They can sit in the office and rake in the cash without caring about employees or customers. I am done with this place. I came daily since Aug 2013 until the government declared a pandemic but no more.

There is something going on with McDonald's. Every time I go, which is once a day to get a tea, the line is long and takes extremely too long get the order. There are two locations that I go regularly and both have the same problem. So then I tried going in hoping the process would be faster and more efficient, and found out it's even worse because the people that are working are attending to the window customers. Looks to me they're out of her very short-staffed. You might consider increasing your employees pay rate to encourage the longevity of your employees. Benefits go a long ways too.

Just sat in a line of cars and waited 20 minutes and the restaurant was closed. Nobody turned off the lights and it looked open there was no sign and no one said anything to the people waiting in line. There was an employee in there that looked like a manager and had kids eating food in the dining room and didn’t even come to the door to talk to me when I asked to speak to her and didn’t answer the phone when I called. Completely unacceptable. It’s one need thing to need to close but let your customers know and don’t blatantly disrespectful and disregard people who are expecting service.

I went there this morning and on Friday’s breakfast is supposed to be served till 11:30am. However, when I went at 10:40 the lady in the drive through said that we don’t serve breakfast after 10:30am. This is one of 5 times I’ve had issues with this location. Management needs to start cracking down on this location multiple times I’ve had food be served that was right and lied to. I use to work in the food service industry and the customer service here is awful and very disrespectful. I will not be giving my money to a business like this one ever again if something does not change!

Waited about 10 minutes at an empty speaker today with no response. There was already a car in front of me that waited even longer. Not sure what the problem is but at least notify customers what’s going on. Not the first time this has happened Update a few months later: lobby has been closing inconsistently on different days. This makes it frustrating for everyone wanting to dine in. Usually as a delivery driver I’m told to go inside so I almost always try the door. Today it was closed at 4 pm but there is no clear indication to know if the lobby is closed.

My girlfriend got a double bacon cheese burger, only had 1 piece of crusty bacon on it. Asked for some sauce (1 ranch, 1bbq) and got hit with “I’m gonna give it to you this time but next time tell us what you need up front because we don’t have time to do all this. If we did this for every person the lines would take forever” took us like 10 minutes just to pay in itself, and the food is mid tier at best. They stay slow in the lines so how is sauce gonna hold you up? You get paid for customer service. Learn it.
Service
Delivery
Meal type
Lunch

There was actually a person at the register. She was very nice and helpful. The food was fresh. All the available tables were dirty. No one cleaned them the entire time we were there. The trash bin was overflowing. We had to ask for ketchup. None was available by the drink fountains nor at the counter. I'm glad we stopped by. A much needed repast!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Sandwich, Hamburger, Cheeseburger

Only giving 5 stars because of the excellent service I received last week... and threw my receipt away accidentally so I couldn't take the survey there. I can't remember the names exactly, and spelling may be off... but the 2 ladies in the drive thru-- Raseka or Resquha and Shanelle-- were the FRIENDLIEST people I've ever been in contact with there. We frequent this McDonald's alot, and most times they are rude and/or robotic in their tone. These 2 were friendly and spoke more than anyone there. So shout out to those two!

This is absolutely the worst McDonald's I have ever encountered. Just moved to the area and it is convenient on my way to work. I have tried to give it a chance. Employees are rude and extremely slow! They do not have any customer service skills. Was excited this morning when I saw there were no other customers. Pulled up to th drive through where I was asked to wait. After a minute, a car pulled up at the other lane. I proceeded to watch as that car and two others ordered. I just drove off! Absolutely ridiculous!!!

My husband was in around noon today 6/11/21 he told me Caucasian lady running drive-thru was eating fries out of customers bags before handing them out as well eating out of fry bin..he asked manager on duty to please give this lady a lunch break.as someone who works in the food industry this is disgusting. My friends and family have been warned not to come here.you should check your cameras to verify and rectify this situation immediately. He told me she was wearing yellow shirt and only one wearing yellow

The service is good when they're not understaffed. They're definitely under paid to deal with the people that come in there and treat them like trash or screaming at them. My experience is usually ruined by the other guests poor behavior if it's ever bad. Foods usually right out the heat so it's fresh and tasty. They're always super polite to me when we interact and it's typically pretty clean. Honestly one of the better McDonald's I've been to.
Food: 4
Service: 4
Atmosphere: 4

Tolerable when you need your Micky D's fix, but generally terrible food that's barely palatable. Always check your order before leaving, and lower your expectations considerably before entering. Approach the counter with caution, as the floor has most likely been recently mopped with greasy water. The tables will be sticky and gross, your order likely incorrect, but they love to mop. They also love to power wash the side walk in the morning. Just my experiences succinctly over about 6 years.

The worst McDonald's I've ever visited. Definitely the worst restaurant in Bellevue. The staff are completely awful. They maintain minimum courtesy. They exhibit poor attitudes, an indifference to customers, and a complete lack of urgency in preparing orders. Orders are often incorrect or missing. If you are looking for a cheap and quick food fix, literally all of their competitors nearby do a much better job of it. Steer clear of this McDonald's. It does NOT represent the brand well.

Dont get me wrong I love mcdonalds, but I just went through drive through an asked for one or 2 more buffalo sauce for my nuggets since they are a fan of only giving us 1 sauce for 20 nuggets, and this lady was really so lazy that she tried to make us pay her an extra 3 dollars for 3 more buffalo sauce. I have paid 25 cents on doordash for an extra sauce cup but 1 dollar per is absolutely ridiculous.
Service
Take out
Meal type
Dinner
Price per person
$10–20

I didnt dine in.... My girlfriend and I stopped after my taekwondo class.... it was late... but we stopped... they were nice service was quick.... food was okay... i dont really eat at McDonald's.... but i got nuggies!!! They were okay.... overall not terrible.... but filling and hit the spot for the time being!!!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 5
Recommended dishes
Mcdouble, Cheeseburger

I've been to several McDonald's as a customer, employee, and manager. This was by far the best experience I've had at a location. It was even peak dinner, and the food was fresh, the service was excellent, and the food was fast. I'm so happy I moved to this area and that a location can renew my faith in McDonald's.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes

Told me they were closed via the drive thru when they were open around 10pm (it was confirmed by corporate that they were open) and on my way driving back from getting food somewhere else, I saw them taking other people’s orders. Corporate was great with a prompt response, but I no longer trust this place and know I’m not the first person this has happened to. Shouldn’t be eating it anyway, but I have to be up late and it was the only thing “open” near me.

I lived in Bellevue for years and this particular McDonald's has never figured out how to do their drive-thru. This is especially true if both drive-thru stations are operating. For years, it never fails that one lane will operate faster than the other, but there is no way to know which until you are committed to one or the other. This will result in the gamble that you may be able to skip 2 or 3 people ahead of you OR be subject to the converse situation

Don’t advertise on your website you’re open 24 hours when you actually close at 11. This is beyond frustrating for those of us that work 2nd and 3rd shifts in the medical profession. All of Bellevue has shut down at 11. Please update the website accordingly. Nothing more annoying to get off work and be starving and you check the website and it says open 24 hours and you pull up and they tell you they are closed. I’m obviously hangry lol but for real

If I could give this location zero stars, I would. The drive through attendant decided to have an attitude for my friends and I attempting to make 3 small orders. The manager didn't try to make the situation better. He just kept making excuses for why his emoloyee instantly had an attitude and told us he wouldn't accept any of our orders and asked why we didn't go inside in the first place. Don't go here unless your ok with poor customer service.

There was no greeting. No one there to take your order you had to order off of the kiosk and not one worker told me that, I was just standing there. Another customer told me how to order. Then when they handed me my food there was no thank you or anything. Terrible service. I understand being short of staff, I've worked at McDonald's but you always greet your customers and treat them well!!!
Food: 4
Service: 2
Atmosphere: 3

This place ALWAYS messes up my order. The people who work there can't count change back when using cash. It's best to use a debit or credit card that way there's no counting change. You need to ALWAYS check your order because you will have the wrong food. I would also check if you have all the food you paid for. This is the worst McDonald's
Service
Take out
Meal type
Dinner
Price per person
$10–20

Mcdonald's is McDonald's, and that's why we love em. The staff here during my drive thru visit was busy as all get out but still performed well. Only four stars because of some minor confusion between my order and another customer's. And that was only because of the two separate drive thru lanes some places have now, that merge back into one. Don't know whose idea that was originally. Anyway, good store, good people

My experience tonight was horrible.at approximately 8:45 the lady who gave us our food so rude and disrespectful to us for no reason. Also the burger had pickles on it and was supposed be no pickles. My child didn't even get any apple slices in the happy meal and we paid for a apple juice we weren't supposed get. The rest of the food was amazing and the fries were fresh. But the Latino lady ruined it for us.

I drive for door dash and drive thru was extremely busy. As I wait in line, McDonald's allows cars to bypass the speaker and cut in line. Because of this I can be not allowed to door dash anymore. When I called McDonald's I was hung up on multiple times. When I went to the store to speak to a manager, a maintenance guy came out and threatened me. This place is horrible and I could lose my job because of it!!

Ordered 2 big Macs and French fries to go. Wait wasn't bad. I live one mile from this place and by the time I get home the big macs were cold and like eating cardboard. Worst Macdonald ever. Lived in Florida for 33 years and M D were far superior and everything a Macdonald should be. Will not go back to the Bellevue Macdonald.
Service
Take out
Meal type
Lunch
Price per person
$10–20

When we got home with our food we found out our order was wrong. One cheeseburger had no meat in it whatsoever. I am fully aware that employees of McDonald's are not members of Mensa but when I order a cheeseburger I do expect it to have burger meat on it. I was totally furious when I got home and opened our food. Pathetic!
Service
Take out
Meal type
Lunch
Price per person
$1–10

Went here 2-24-22 to pick up a delivery order. There was an older white guy working, every other word was “GD this & GD that”. Complaining about all the drinks he had to make, while aggressively putting them on the counter (same with the fries). Very very very agitated individual! If you don’t like your job, then why are you there!? I forgot to mention that my 15 year old daughter was with me.

This McDonald's is okay their employees are always pretty pleasant but they're very much inconsistent with the hours. On Google says open 24 hours totally incorrect sometimes they shut down at 9 p.m. now they're supposed to be open at 5 a.m. but only have the drive-thru open not the lobby. They don't open their lobby until 8 a.m.they don't open their lobby until 8 a.m. So frustrating

They had no cashier. Kept telling a Spanish guy, use Kiosk. He had no idea what to do. What if you have cash? Then they made my sandwich wrong twice. Every time I brought it back to the counter. I got an attitude from the little girl. Saying "what's wrong now". Really? I will not go to this place again!
Service
Take out
Meal type
Lunch
Price per person
$1–10

Amazing service. Super friendly when ordering and even came around to check on how our meal was going. Something you don't usually see in a McDonald's and I really appreciate it. Food was neat and order was correct. Could've been slightly cleaner inside but overall a really great, quick experience.
Service
Dine in
Meal type
Lunch
Price per person
$1–10

I came here to post about an employee at this specific McDonald’s. Her name is Lauren and she is always the absolute bright spot in my day. If you happen to go through the drive-thru and see Lauren, say or do something to make her day great because she deserves it.
Service
Take out
Meal type
Lunch
Price per person
$10–20

The fries were hot and crispy. We are traveling from Texas and the drive thru was very friendly and the pick up window was very nice and made small talk. It was a pleasant surprise compared to home were drive thru window people are rude and constantly mess up your order. So thank you for the pleasant experience from a weary traveler.

Not bad, ice cream machine wasn't working, burger was a little burnt, fries were a little salty, but other than that it was fine, pretty typical for McDonalds except the people were really extra great
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 3
Service: 5
Atmosphere: 3

Waiting an unreasonable amount of time for the cashier to attend to me and another person in front of me, was charged for a large meal and wasn’t asked what size I wanted, and the fries were soggy.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 4

In the past this was my favorite Mc Donalds. But not any more. This not about the general staff but it is about the manager that was there the last time I visited. I asked for an extra sauce and her reply was don't you know that sauce does not go with that meal. If you want it then you will have to pay for it. It was the tone.

Great team! Customer service is top of the line. Everyone up front has great personality! I work right up the road and frequently get lunch there. So much so everybody knows my order. Speaks volumes they even care to remember my order. Once again, customer service here is UNMATCHED! Best McDonald's I've ever been to …

Thought this McDonald's on Hwy 70 was doing pretty good in the beginning but now its an hour wait in a line of 3 cars all the time just for 2 sweet teas. RIDICULOUS! By far the worst McDonald's ever to be built in such a good spot of Bartlett
Service
Take out
Meal type
Dinner
Price per person
$1–10

Terrible drive thru efficiency / speed. And, a plain cheeseburger does not include onions, ketchup and pickles. And a 'tude- as in attitude - is not required. Now I know why we make sandwiches at home. If this were the first time it would be one thing but poor service and an attitude is consistent at this McDonald's.

Went there at 10pm, to get a shake, and they said the ice cream machine is down. This is a typical response these days from many fast food places as they are lazy and don’t want to deal with the ice cream machines, cleaning them etc.. places are under staffed and hours of service are diminishing, service is terrible

Most of the people are super friendly in the day time and the food is usually good if u go before 5 after that they don't care. My burger last time was literally dripping with grease I couldn't eat it.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 3
Service: 3

It was really fast and professional! I came at a late time and ordered a tea, apple pie, and nuggets and they were all fresh! Not to mention the guy who served me was very nice, I will be going back to this location soon!
Service
Take out
Meal type
Dinner
Price per person
$1–10

This is the pioneer of fast food. Everything I ordered was delivered to me, hot & fresh, through my drivers side window. The five star review is mostly for the quick and efficient service, rather than a food review.
Service
Take out
Meal type
Breakfast
Price per person
$10–20

LAZY late night service who didn’t even answer the drive thru. Waiting for 10 minutes and didn’t receive any response. Morning service is spectacular so this was very disappointing. I had to go elsewhere for my food.
Service
Take out
Food: 3
Service: 1
Atmosphere: 1

This is where I get my coffee while in Nashville visiting the stepson. He doesn't own a coffee maker! Easy fast drive thru service......7am in the morning.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4

My husband ordered online and it was hot and fresh ready to go.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheeseburger
Wheelchair accessibility
Yes. Right in front.

We had a difficult order and it was handled with great customer service. The food was also really good. Thank you!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheeseburger

Literally the WORST McDonald’s we have ever been to. The staff was rude and wouldn’t come take our order. They just threw the orders down on the counter and walked away. Worst experience at a McDonald’s.
Service
Dine in
Meal type
Dinner
Price per person
$1–10

Definitely not worth it, rude & wrong order. It happened twice this month, we ordered cheese burger and spicy chicken sandwich but got 2 fish filets. ***Just 1 person working on taking orders/cooking and registrar, what else would you expect with 15 cars in the drive through.

Always a long line in the drive thru. They only serve 1 car at a time from start to finish. Double lane and triple windows but expect to wait.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 2

Two hardest working women here on Fathers Day morning! Very impressed. Very concerned about the inside clientele service : Special praise to Miss Paige keeping the tables and floors clean as soon as customers left!
Food: 5
Service: 5
Atmosphere: 5

Was in line it was 1055 and they took the persons order in front of my girlfriend and then immediately told her they were closed. All she wanted was a single cheeseburger and the guy was so rude and made my girlfriend cry. Trash service at this location
Service: 1

Food not good. Got a simple cheese burger and had so much mustard and ketchup squinting out the side
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 2
Recommended dishes
Cheeseburger

Spent 20 minutes waiting on a mcgriddle. Not only were they out of fries on a busy day, but they completely got the order wrong. Staff was goofing around with people waiting in line. This McDonald's is sometimes reliable so that's the only reason I'm not giving 1 star.

I’ve been in this line for 15 minutes now and only one car has had it order taken. I’m now trapped and can’t leave. It’s a Friday FFS! You shouldn’t be this slow! 25 mins and I barely paid. Just sitting here waiting for nearly half an hour for fast food is ridiculous

Not only do they ALWAYS either mess up an order or leave something out, but when I decided to give them one last chance we saw mice and rodent droppings inside! The employees at this location are either lazy or, rarely, extremely sweet. I feel bad for the good ones.

Had to wait almost 20 mins for my curbside order. Had to go in and get while it was just sitting on the counter . Then the lady tried to say it didn’t let them know I was there . It has which spot I was at in my bag . Do better with service instead of lying . More

Does McDonald's have some of the nastiest food but I've ever had. Cheeseburgers always seem to be dry in their chicken nuggets always end up being soft...
Service
Take out
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

Good service and good value. Food was quick and order correct. Well done staff.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Cheeseburger

I sat in the drive-through lane for over 20 minutes before even being able to pay for my food, let alone get it. Don’t have two drive-through lanes if you can’t handle the volume. Next time I’ll go with my initial instincts and hit the Starbucks or Hardee’s

Slowest “fast food” EVER! Regardless of time of day. It’s crazy how slow they are. Do a better job of making sure your drive thru operators alternate between lanes so I don’t get passed up by three people who were in line after me. This location sucks.

Just awful.. I waited FOREVER and I was inside.. 22 minutes and then my sandwich bread was hard as a rock, all dried up. I may go once a week but it is always slow, it may be the worst in Nashville. The food isn't always bad, but the wait‍♀️ …

I just had a fish sandwich, small fry, and a hot fudge sundae.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Hot Fudge Sundae, Filet-O-Fish

Unbelievable how much bull is going on. Look I get it. Drive through only. Please put a big sign out. Dragging all the kids out of the car after a long day isn’t my idea of fun. Just to pull on the door and it’s locked. Sign could have stopped that.

Great experience at this location. The food is always prepared perfectly and service is prompt. I made a big order today through the app and got curbside pickup. Even though the drive thru was busy I still got my food quickly and it was all correct.

This McDonalds is always busy! Despite the busy and what seems understaffed, my order is always hot, fresh, and accurate! I know that they’ve recently been taken over by new leadership, thank goodness, and I can tell the changes, in a positive way.

I had to give them 3 stars ONLY because for the last 2 weeks (at this location) the milkshake machine has been DOWN!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 5

Server had very difficult time hearing order & has to get 2nd employee to come to intercom. Then it still took twice to state order. Passenger in car said my voice was loud & clear. Perhaps sound system needs adjustment. Cafe Drinks were fine.

Honestly my expectations are never too high when going to a McDonald's, but when I'm the only person in a drive-thru, and it takes them 15 minutes to give me my chicken nuggets, I'm not super impressed. I also was not given any condiments,

Ordered a simple cheese burger and small fry. Bun was hard and stale. I asked for a different cheese burger, I'm guessing they dampen the bun and put it in the microwave. It was so hot when I received it I couldn't hold it. The texture was

Very slow service. Employees outside smoking and joking while only 3 employees running in circles inside. Egg mcmuffin was actually raw. One bite and egg yellow and white dripping down my face, off the wrapper and onto my hands. Took it up

The staff ignores everyone that decides to come inside rather than go through the drive thru. I’ve tried multiple times just to pick up Uber eats delivery orders that I can see are ready and getting cold but the staff won’t acknowledge my

The past few weeks I’ve come have been amazing! Even at night! The food is warm and the workers were so nice today and got my order right. Thank you so much!
Service
Take out
Meal type
Dinner
Price per person
$10–20

Don’t come here or you will get mcfucked. Ordered a triple cheeseburger got 3 junior burgers and for the bun both sides was a JR sized bun and a large mocha frappe and got a medium.
Food: 1
Service: 1
Atmosphere: 1

Fast and Friendly service. Everyone was very nice and helpful
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheeseburger

Wife waited in line for about 20 mns in the drive thru before getting to the order box and being told they just took their last order, at 10:55pm. Definitely not open 24 hrs. Terrible communication and no regard for customers.

McDonald's is always a great place for fast food, but I don't eat fast food alot myself. This location however was extremely prompt and friendly. Food was hot and fresh
Food: 5
Service: 5
Atmosphere: 5

For fast food this is one of the best McDonald's I've been to. Not only were they fast but the food was great and the place was clean. The employee also didn't seem to mind taking my order. I would definitely stop back by.

Waited at the drive thru for 15 minutes without being acknowledged at all. There were workers inside and the lights were on. This happened at 11:50 PM on November 5th. This says that they are open 24 hours. I was ignored.

Can't get anyone to wait on you when you go inside. When you ask if anyone is working, the answer is we got to get the kitchen back together. Seriously, your job is to wait on your customers, that pays your salary.

I love McDonald’s breakfast and this location has been quality for years. I don’t agree with the negative reviews from my experience
Service
Delivery
Meal type
Breakfast
Price per person
$10–20

Rude staff. Filthy restaurant. It McDonald's so I didn't expect much but this place was nasty. Bugs flying around, trash cans overflowing, no one helping at the counter. Inside and outside just filthy. Stay away

Waited 20 minutes in the drive through on 12/22 around 940. After the long wait I had the correct amount of items in my bag, but the items were wrong. If I'm going to wait 20 minutes, you have to come correct.

This location is one of the worst I've been to and that's saying allot as most McDonald's have went way down in quality and service. Horrible and one night think being in Bellevue it would be a lil bit better

Absolutely brutal wait times, especially at night. Tonight I sat and waited in the drive thru for someone to take my order while I watched 3 employees stand outside and smoke cigarettes for 10 or 15 minutes.

The food was hot. But I'm tired of fast food places that won't let me have FRIES in the morning and what's with making me wait til 11AM before even taking a lunch order. MOST MDs start at 10:30 just saying!

says 24 hours but always closes at like 10, food always tastes old
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

I ordered 2 fish-o-filet. The sandwich was medium warm which was ok, but what I didn't understand was why I they put a 1/2 piece of on both sandwich. Is there a shortage of cheese? …

Website says, 24 hrs drive through. That's false. It also says you open at 4am. I'm here at 3:55, not a light on in the building. It's sad, McDonald's use to be so reliable.

It says on the website 24 hours MacDonalds, also said open at the time me and my family was traveling. And when coming to this fast food it was not open. Very disappointed!!

The egg biscuit with round eggs is pretty good. Especially with orange juice to complement
Service
Dine in
Meal type
Breakfast
Price per person
$10–20

Very bad service, the manager and the employees are rude, they are not friendly at all, and the food is super ugly, the french fries are hard and ugly and dry. More

Came here and they said they were “out of all foods” after waiting in line for like an hour. Disgusting
Food: 1
Service: 1
Atmosphere: 1