McDonald's

2093 reviews

11700 Blanco Rd, San Antonio, TX 78216, United States

www.mcdonalds.com

+12103449709

About

McDonald's is a Fast food restaurant located at 11700 Blanco Rd, San Antonio, TX 78216, United States. It has received 2093 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday5AM-11PM
Tuesday5AM-11PM
Wednesday5AM-11PM
Thursday5AM-11PM
Friday5AM-11PM
Saturday5AM-11PM
Sunday5AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: 11700 Blanco Rd, San Antonio, TX 78216, United States

  • McDonald's has 3.6 stars from 2093 reviews

  • Fast food restaurant

  • "Their management at this location is super unprofessional and terrible"

    "I went to this location to pick up a mobile order today at 8:15pm and I wanted to recognize an absolute rockstar employee"

    "I selected table service"

    "I went through the drive thru"

    "Absoluelty stellar service from Charles"

Reviews

  • jaydin cervantes

Their management at this location is super unprofessional and terrible. If I were you I wouldn’t go to this McDonald’s. I got food poisoning from this location not once but twice, while being pregnant. Which I should’ve learned my lesson. And now after a couple months go by I’m think maybe something has changed. I got breakfast August 3rd of 2023, and when I got my hash brown both of them were as hard as a rock. I have a video of me banging the hash brown onto a counter and it not breaking and keeping its form because it was so hard but sadly you can only upload photos on this. Im calling HR and reporting everything because I have had enough of this McDonald’s. So if I were you, don’t come here. I wish I could rate a 0 star also but I have to put at least 1 to make this review. Hope I save someone from food poisoning or a hash brown you can’t bite into have a good day.
Service
Take out
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Parking space
Difficult to find parking
Parking options
Parking is unavailable
Parking
There’s only like 12-15 parking spaces and that includes handy cap

  • Mike Stone

I went to this location to pick up a mobile order today at 8:15pm and I wanted to recognize an absolute rockstar employee. I didn’t get his name but he has pine tree tattoos on his right arm. He was bagging food, taking orders, and making fries all at the same time. Although everyone was moving fast, he was moving consistently at an incredible pace and had a great attitude. He clearly has great work ethic and I hope he gets a promotion soon!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Recommended dishes
Mcdouble

  • Clarissa Maroudas

I selected table service. The boy shouted my table number instead of bringing my order. I ordered ranch and ketchup, none were given. He didn't provide a tray for my large order. Ignored me when I went to the counter for the second time to get the ranch. Completely horrible service. I'm not expecting five-star restaurant service, but you should be able to provide the basic services you offer. Of course, dirty tables.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 3

  • Paula Arellano

I went through the drive thru. We were asked to hold on several times while they skipped us and helped 3 other cars that came after us. When she finally took our order I asked for the Grimace meal and of course they didn’t have it which wasn’t a surprise because this particular restaurant never has the specials advertised. Oh and did I mention the lady taking my order was very rude?!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 2
Recommended dishes

  • david zimkowski

Absoluelty stellar service from Charles...truly cared and had the best smile! Brought the food out curbside and had the tray of sauces and ketchup. Food was absolutley piping hot and all correctly prepared. Only negative, the fries were super super hot, but needed another 20 seconds in the grease. But the rest was amazing!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheeseburger, World Famous Fries

  • Matt Walsh

This is a rather busy location, but they always work hard and try to get food out ASAP. I enjoy the dine in area. they have booths, hightops, roundtables, TVs, and a private back room. The only reason it's not 5 stars is bc ice witnessed employees arguing/yelling with eachother on multiple occasions and they let homeless stay as long as they like (I'm ok with charity, but dont want to be asked while I'm enjoying a meal with friends/family). Definitely an upper tier location though.

  • Robert Fields

At 9:11 am this morning, we were told to get up and remove ourselves from the table we were eating at. The employee told us we had to go to another table due to window cleaning. Brought this matter to the attention of the manager and NO satisfaction was given. Never will I give this establishment my money again. NEVER.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1

  • John L

I went in to get a meal for my family. I stood at the counter for 10 minutes without service. No employee even looked at me. I even tried to wave them down. I had to stop one coming from the restroom.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Mcdouble, Chicken Mcnuggets, Double Quarter Pounder with Cheese

  • Krista Lewis

I give it 4 stars only because we do sometimes miss food or the quality isn’t always great but the general manager Kevin always contacts back and is great about trying to make it right!!! Thank u great customer service
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 5
Recommended dishes
Mcdouble, Chicken Mcnuggets, Cheeseburger

  • Sierra

It’s ghetto here, the people that go here are crazy and the female manager is not professional and she’s rude. The food doesn’t always come out hot so definitely don’t get your hopes up when you come to this location and be safe in the drive through.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 2

  • Adrian Rodriguez

You tell us to go in the second lane and then ignore us for 5 straight cars. It's the morning I have places to be. I just left the drive thru line cuz I did not feel like dealing with absolute idiots like that. Wasting my time when I'm hungry gong to work like that. Y'all should be ashamed.
Service
Take out
Food: 1
Service: 1
Atmosphere: 1

  • Hassie Lisenbee

Stopped in for a quick lunch and was very impressed with this location! Hot tasty food and really nice employees. When I was finished, an employee Maria T. asked me if I’d like a bag for my fries that I didn’t finish. I thought that was incredibly nice; I just have never had this level of service at McDonalds before. Kinda shocked to be honest. A+ service!

  • Daniel Rodriguez

I've worked here at this location for 3 years straight and during Covid 19 times. I appreciate y'all giving me the opportunity to grow as a man. Letting me have the opportunity to be where I am with my growth and my journey in life. I appreciate the old coworkers and the new ones who continue to work here. - Daniel Rodriguez III 2019 - 2021

  • Klaryssa Rosales

Didn’t have to wait long to get my curbside order, the lady who walked in the rain and handed me my food was super nice and friendly. I would definitely go here again
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Mcnuggets

  • Sylvia Carrizales

This location is consistently busy, but with the mobile app, you're in and out with no problem. Consistently gets the order accurately and quick, in spite of the often long lines. Friendly and diligent employees create an optimal fast food experience.
Service
Take out
Food: 4
Service: 5
Atmosphere: 3

  • Sonja Seger

Had a online order. Waited for half an hour to get it. I even asked for my money back. I was ignored. Was late for work. And my food was cold
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 4
Recommended dishes
Mcdouble, Chicken Mcnuggets

  • Jorge Valdez

Had the Big Breakfast, just as good as I remembered. Easy to order, pretty fast service for indoor eating. Weird vibe at this location... but convenient. Probably would stop by again.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 3
Atmosphere: 3

  • Djegehdjdh .djdgehdjdjdb

They completely ignored my custom order request on the app, on both sandwiches. Not that hard to remove lettuce, or sub mayo for ketchup. Just takes an average IQ, and an iota of effort. Which is too much to ask of most fast food workers, apparently. Zero stars.
Food: 2
Service: 1
Atmosphere: 1

  • Rachel Zamora

This location has no hustle during the lunch hour. You will wait 20 mins just to place the order and another 10 waiting for your food. Just find someplace else or pack your own lunch
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Anne Straubel

What a mess!!! My food was served like this! Seriously, would you serve it up to your family like this? And it is this way every time. I won’t be back.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 1
Recommended dishes
Cheeseburger

  • Megdalena Munoz

Good fresh food so yummy, also they play badass music I love it
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mcdouble
Parking space
Plenty of parking

  • Cassie Elsom

It's going back to it's hay day I'm I'm here for the taste and toys
Service
Take out
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mcdouble, Chicken Mcnuggets, Mcchicken

  • Abraham M

Typical MCD.. Nothing great, nothing bad. Just accepted homeless using wifi I was traveling and wanted a Frappe. All out.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3

  • Burk Burk

Very fast drive thru, always freshly made, this team is literally THE BEST EVER. I would go to WAR for them because they are AMAZING. Morning team is fast and furious and their night team is friendly and patient! Everyone deserves raises! More

  • Bama Blaze

I love this location out of many I eat at. Blanco and west location has absolutely awesome service! I really enjoy and appreciate Daniel Stifanos's great attitude that cheers me up when I'm down and cuts up appropriatly with me when I'm up.

  • Jeanette Medina

Amanda (I believe that is her name) always makes my day when I stop by for lunch (which is often) She turns my bad day into a great day after my visit to McDonald's, she always has a smile on her face and something positive or funny to say.

  • Chris Sanders

This has to be the WORST McDonalds. I just went through the drive thru and ordered 2 items and only got one item. This happens quite regularly at this location. How ignorant are you that you can fill a 2 item order correctly? And they

  • Andrew Romero

I will always love mcdonalds, even if there is three percent human flesh in the sausage patties. The fries are to die for. Such a love/hate relationship with you folks
Food: 5
Service: 2
Atmosphere: 1

  • Rachael Lewis

This place is pretty solid. Quick and always get my order right.
Service
Take out
Meal type
Dinner
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Crispy Chicken Sandwich

  • Mr. Prater

Very professionally run establishment. Bathrooms were clean and The food is always hot and Fresh. Kudos to Mgmt and Staff
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • david garza

The hell is this it’s not full All the way and I waited like 30 minutes for a mocha frap that I ordered ONLINE! Worst customer service in the morning I’ve ever had!

  • Abheredia7 Heredis

Kiosks can take some trial and error, but the staff treated me really well and the food had a lot of taste!
Food: 5
Service: 5
Atmosphere: 5

  • Craig Lozano

Always busy, but always courteous, very friendly staff
Service
Dine in
Meal type
Breakfast
Food: 5
Service: 5
Atmosphere: 5

  • Alison Cervantes

We went in on Friday ordered a family bundle and my family and I got food poisoned so please check ur food I never had this happen to me or anyone I know More

  • Kalie Ladell

Facility is Super Clean and the staff is so helpful and friendly. This was a great experience and I wish more places operated like this! More

  • Will F.

It’s a McDonald’s, not the best in service but you’ll get your food. Eventually lol …
Food: 4…
More

  • Landen Brown

So many bad experiences here, so many messed up orders, this place is so unacceptable.
Service…
More

  • Charlie Mata III

Two large order fries & received this & cold, pick it up MicDs unacceptable, food was out quick though More

  • Julio Lopez

The tables were dirty no sanitizer and too many non paying customers sitting around
Service…
More

  • Kali's _Black approved foods

Gave me a big Mac with no meat only lettuce
Food: 1…
More

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