McDonald's

2299 reviews

AvonMeads Shopping Park, St Philips Causeway, Bristol BS2 0SP, United Kingdom

www.mcdonalds.com

+441179724137

About

McDonald's is a Fast food restaurant located at AvonMeads Shopping Park, St Philips Causeway, Bristol BS2 0SP, United Kingdom. It has received 2299 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday6AM-12AM
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
Saturday6AM-12AM
Sunday6AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: AvonMeads Shopping Park, St Philips Causeway, Bristol BS2 0SP, United Kingdom

  • McDonald's has 3.8 stars from 2299 reviews

  • Fast food restaurant

  • "What a dump! Zara is so rude and argues with customers"

    "So I went in to order some breakfast, unfortunately I needed some medical help as I fainted, not one member of the staff came to ask if I was okay, or did my wife need anything to help, sad really"

    "Really need to sort your delivery service out"

    "This must be one of the worst McDonald's in Bristol"

    "I havent been into this McDonald's for a few years as i no longer live in bristol"

Reviews

  • jamesbtmtrains

What a dump! Zara is so rude and argues with customers. I asked for it to be remade cause it was cold and she argued and bluntly said no cause its been made 15 minutes. That was not true. How people like that get jobs I'll never know. Email has been sent to the franchise partner and managing director.

  • tom perrott

So I went in to order some breakfast, unfortunately I needed some medical help as I fainted, not one member of the staff came to ask if I was okay, or did my wife need anything to help, sad really. Thankfully the people on the table next to us were supportive and kind More

  • Ben Hodge

Really need to sort your delivery service out. Missing items, wrong items given even after customising them, food swimming in the drinks and stone cold from sitting on the side for 1 hour and 10 minutes from ordering it. Total waste of money using you now. More

  • Jose Miguel Gomez Rodriguez

This must be one of the worst McDonald's in Bristol. They always make mistakes with the orders, the drive through always makes you wait and the staff are the rudest you can find. If you can, go to Avonmeads (though it's not massively better). Unbelievable

  • Louise Hall

I havent been into this McDonald's for a few years as i no longer live in bristol. Today we had lunch in there and its by far the best one ive been too. Staff were friendly even asked if the food was ok. My local McDonald's could learn alot from you guys

  • julie newbold

Reasonably good McDonalds. Staff were all very nice. That makes a difference. iPads for the kids (not sure if that’s a good thing or a bad thing). Self ordering screens. Chips were initially not hot enough but were replaced with no quibble or fuss …

  • Joris Haghnegahdar

Deserves a 5 star really but can't give as the tables are sometimes not clean. Customer service is great and the staff are very hard working. it is almost always busy so cleanliness is sometimes lacking. Food is great as you would expect from McDonald's

  • Leandro Silvério

McDonald's is McDonald's anywhere. Food is OK, international one. Drive trough works fine, can also eat inside. The place is a bit dirty, and to be fair I will not recommend such a bad quality food in terms of nutrition value. BTW, they are

  • Zee .L

These three girls at customer service at exactly 12:00pm on saturday the 6th of may were laughing at me and my friend for no apparent reason as they were leaving for their break they gestured for us to come outside and fight them luckily we

  • Tyler Pattenden

Would give zero stars if I could after speaking to Anna on the phone, she was extremely aggressive after I tried to resolve an order that I made she insulted me and made me feel like a bad person. I said it was stupid that none of the dips

  • Michael Thompson

Generally a better quality of McDonalds than some of the establishments in the Bristol area however some short coming were observed. Obviously I’m a Big Mac guy and they were of good quality. Owing to a communication error, the drinks were

  • David Gilchrist

Ordered from just eats without an app . Closed page when food arrived. Food was missing a big mac a mc chicken sandwich a drink and a portion of large frys . Could not get hold of any one at just eat so called this branch and they told me

  • Otis Hepburn

The food in this establishment is expected decent food for a decent price, however I was disappointed by the overall cleanliness in not just this one but in most across the chain however considering it is a fast food restaurant and not a

  • Tilisa Harrison

Fran who says she is a manager doesn’t really know what she’s doing at all, very rude and aggressive on the phone, no customer service skills at all, isn’t understanding to peoples allergies and quite frankly she needs sacking, babe you

  • New Age

So poor service from the duty manager Miha. My daughter got very less options in McDonald as she allergic to milk. She wished to have vegan cheese with a normal burger. I never been refused from any McDonald branch. But here, Miha says,

  • Luke - Professional Driver Training “www.lorry-driver.com”

One of the worst McDonald's I've ever eaten. Had a special - a meat and cheese feast and it was awful. Somehow combining lukewarm with a hideously dry burger. Bacon looks barely cooked. Specials at McDonald's are usually a good way to

  • Matt Parkinson

Terrible branch, unfortunately the default for McDelivery for us, always missing food from our orders, never put dips and sauces in, fries are chucked in the bag upside down... try another branch if you can. More

  • Paul Bryant

I enjoyed my food but can't say service is great as they care more a out the drive through normal people just get over looked If its not the drive through its delivery guys just get bump More

  • Marie McDonald

Really lovely service. I was struggling with my two young children and a member of staff helped me to a table and sorted a high chair for me. Sometimes the little things mean so much. More

  • Kiran k

Dont order Online from AVONMEADS MC DONALDS, wet delivery, Disgusting dont lose money, Staff need more training for sure, Be careful Mc donalds AvonMeads dont be silly in your job.

  • Chris Gwynne

Ordered on the app and had the food delivered to my car. The food was still hot when it got to me and the member of the team who delivered my order was very polite and friendly More

  • Chrysanthos George Makariou (Chris)

We went for Drive-Thru on a Friday night so you can expect it to be busy. Staff worked hard and kept the cars waiting on the move, you weren't stationed for over 2 minutes.

  • Katarzyna Lichosik

Always check if your take away order is right. Strangely they always forgot to put some items. Same when you order via uber eats, food missing in the bag. Avoid. More

  • Matthew Sutton

Visit this place weekly, usually using the drive thru, but eat-in occasionally. I can honestly say, without fear of contradiction nor shadow of doubt, this is a

  • Stephanie Thorndyke

The guy at the window today (potentially a manager) was so good, best service we’ve had here in a while!! Made us feel seen and communicated so well :) More

  • Lekel Tuck

Food is always cold, once it has been hot, never got any milkshakes available, worst McDonald’s in Bristol, the best one is the Brislington restaurant. More

  • Karl Hilton

Decent Maccy Ds this just off the motorway and never been dissatisfied in all the years Ive been coming here. Always spotless at 8pm Mondays when I visit.

  • Katie Thayer

(Update 4*) Used drive through quick service the intercom system needs to be louder as I could hardly hear what the person the other end was saying.

  • Drew Aitchison

Staff with zero customer service skills make me wish Artificial Intelligence would arrive soon. I left without my order. That's how bad it is. More

  • Melody A

Chicken mayo burger had a watery uncrisp lettuce leaf that left me quivering in me boots when I asked for none. Fillet o fish was good

  • Glynn Williams

Nice and clean restaurant. Food orders slower than I’m used to, especially for 10am on a Sunday. Food was lovely and hot though. More

  • gary lewis

McDonald’s Chicken wraps beats KFC chicken hands down. With too many poor quality KFC chicken meals under my belt, I’ve been trying

  • Maurice Wilson

I don't recall going to McDonald's so I don't know why Google said I went a week ago. Anyways Jamaican food is better …

  • Romassa Benzaoui

Ordered today the drink was missing from my order and I was told I couldn’t get a refund for it when it’s their mistake More

  • Mark Sutton

Very clean restaurant, staff are always busy maintaining it to a high standard. Quick service and great quality food. More

  • Pierré Owen

The most helpful, well spoken representation of customer service, the person serving us through the drive through. More

  • Matthew Pearce

Great bite to eat, rewards soon add up.. only issue is the app, sometimes it won't let me pay.. but over all 8/10 More

  • Matt Dominic

Very poor service during drive thru experience. Cashier talking too quickly to understand and very unprofessional More

  • Iverbigon

Nice McDonald’s always fast a service very clean loads of parking and always seat available including outdoor too !

  • Bryie F

Easy parking, good service we didn't wait long after made order on the app. Seems clean so all good
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  • Steve Fogg

Good McDonald’s. Service seems to be a bit quicker than most. Staff seem happier than most other McDonalds! More

  • LPD Pursey

It's just a main destination McDonald's. Ran by near children and always packed out. Food is mediocre.

  • m

Not too much waiting time after placing a order compared to other in ghe area :)
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  • Richard Griggs

Rubbish. No longer 24 hrs. I get off a long shift and now have no where to go to get a quick meal.

  • junkybabes

Came here at 5pm expecting it to take ages but there wasn't really a queue in the drive thru.

  • Seb Grzimek

Friendly staff, good service time, crispy fresh chips …
Service
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  • Technical Chap

It is McDonald's, fast food, nice taste, good coffee.
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  • Ian O'Brien

Nice food but service was slow on the take-out!
Price per person
£1–10…
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  • Julia Munday

Staff absolutely lovely. Would come again.
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  • Heather Burrage

Great staff. Very helpful and friendly.
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