Today I spoke to the most wonderful man who restored my faith in humanity. Before calling this travel agency, I had called a different place to learn about travel restrictions and rules for unvaccinated Canadians. The lady at the other place was very aggressive and condescending right from the beginning of our conversation when I simply asked about the restrictions. Her answer was that I could not travel under any other circumstance unless I had a medical exemption. She wouldn’t divulge any other information and although I do have a medical exemption, I simply wanted to know what the steps I needed to take were. I had to pull teeth to get answers from her as she continued to be extremely defensive and rude. I kept being friendly and politely ended the call despite her horrible attitude. After that call I called Melita travel and spoke to the nicest gentleman who informed me of all the details I needed which included other exceptions for travel that the other place never even tried to mention. He was so kind and supportive that it brought tears to my eyes. Thank you for being a kind human in a world where people have lost their way.

I am so happy that we found this travel agency. We had been planning a trip to Malta in September since March of this year, (2023). The travel agent we were previously dealing with was not very forthcoming. It was now July, and we were fearful that accommodations would be booked for September. We googled travel agencies that specialized in Malta, and found Melita Travel Service. Melita is located in little Malta (Toronto junction) We had excellent service and we are now confirmed for our dream Malta trip. Thank you Nav! Barbara Fleming

Yesterday I called and had an extensive conversation with a guy named Jay. I'm not sure if I'm spelling his name right. I told him right off the bat I wanted somewhere different than Cancun Cuba or the DR. He basically ignored me but whatever he said he would get back to me with offers within a few hours. It is the next day and still nothing. I checked my spam. Very unprofessional. There are so many better options out there people!

I don’t know who is running this place now but service is terrible!!! Answering phone as if it is a private number, hasn’t returned call with information after 3 weeks now. I will never use their services again unless it transfers ownership to anyone else. Previous agent was phenomenal!!! Sadly he left awhile back. Same lack of care for my sister as well!! So sad this much loved establishment is being driven into the ground

I have been dealing with Harpreet Singh at Melita Travel Service Ltd. He is a professional, courteous and knowledgeable representative. He always answered my questions and fulfilled my requests in a very efficient way. I recommend him to anybody needing any travel related service. THANK YOU Harpreet for making my trip requirements so much easier.

We used Paul to book our family vacation to Malta. Had a wonderful experience and everything went smoothly. Amsterdam and Paris were our layovers to and from Malta. The only regret and one we learned that Paul will help us with in the future, is we would like to have stayed a few days in Amsterdam and Paris along our way...

I was impressed by the way Nav resolved our concerns and was patient to book our flights. It was our emergency situation and we needed the flight immediately. He got us at excellent price & I recommend everyone to choose Melita Travel

I have used Melitatravel for a couple of trips to Malta . Harpreet is very helpful and friendly, especially during Covid where I had so many questions. And the prices are very good compared to others . Thank you …

Thank you Paul for making our booking experience so easy. We were pleasantly surprised when he beat internet pricing on our trip to Malta. The Gove Family

It is the third time that I have dealt with Harpeet at Melita Travel. I found Harpeet to be professional, efficient and very helpful.

Harp is so helpful and dedicated to his job- answered all of our phone calls and questions to ensure everything was seamless. 10/10

No problem helping out while outside the country and very friendly service. Good compatible prices.

Friendly staff, attentive and will search to get you good prices for your flight.

The owner is very rude,Paul would have never spoken to clients that way.

So helpful, patient and friendly

Friendly, knowledgeable service