I looked for a upholstered bed with storage everywhere and couldn’t find a place that wasn’t going to charge me $1600 for the bed, delivery, assembly, taxes, and so forth. Came across this place and decided to go by their office location(not a showroom). Just so I could see who I was dealing with face to face and be a little more comfortable spending my money somewhere I hadn’t heard of before. The guy inside who helped me was pretty cool I read the reviews before hand of him being rude but I don’t believe that’s the case he just not a bubbly person but he has no problem having a conversation with you. He asked me to show him the bed, he pulled it up, I paid for it and we set a date for Saturday. The only issue we had was the store is closed on the weekends and so I couldn’t call to verify which Saturday when I didn’t get a call from the driver. Called Monday morning explaining that I thought they were coming that past Saturday and he apologized and had my bed delivered the same day. The delivery driver was awesome and had my bed set up in no time, even after we spent awhile trying to figure out which direction I wanted the bed so that I could get to all the storage spaces in my small room with such I large bed. Needless to say I LOVE the bed and it was $1000 well spent and I didn’t have a terrible customer service experience. I feel comfortable buying from them in the future and referring others to them as well.

Unfortunately, I am unable to leave as good of a review as some of the others. My partner and I are relocating to LA and found this website/company to help furnish our new place. However, after initially placing our order, we received the worst customer service. They canceled our order because there was a typo with the email address despite having our number which could have been used to clarify the issue. After correcting our error and reordering based on their instructions, our order was canceled yet again. This time they stated "we don't do 3rd party cards!" Even after my partner tried to call and explain the situation, they were not receptive. Specifically, Kevin had the nastiest attitude regarding our situation. I find it difficult to believe that 3rd party cards are not accepted/accommodated as people are allowed to buy gifts for others, are authorized to use/make purchases, have business accounts, etc. This felt more discriminatory than anything else. I am not sure if Kevin was having a bad day or if he is a representation of the company as a whole. If the latter is true, I strongly encourage that to take your business elsewhere!!

I recently went to Melrose Discount Furniture to buy furniture for my house, and I was amazed by how much selection they had to offer and how cheap it was. Kevin was very helpful and knew a lot about the pieces I was selected from website. He give me a great suggestion and information about items. I was also impressed by easy financing option and delivery services, which made the whole process a breeze. Overhill, I had a fantastic experience shopping at Melrose Discount Furniture and would highly recommend them to anyone in the market for new furniture. Their combination of excellent customer service, affordability, and quality makes them a top choice in the Los Angele area.

I'm so thrilled with my new bedroom set from Melrose Discount Furniture it is absolutely gorgeous! A million thanks to Kevin, for the GREAT customer service, as well as Tony and Raymond for making the delivery on time, assembling the furniture and taking the trash with them. I couldn't have asked for better service than that! I don't know why would that lady put in such a negative review or why would she just show up to the warehouse when it states clearly that it is an online only store. I assure you if you're thinking about buying from this business, you will not regret it...their furniture is truly beautiful. Good quality for a reasonable price:))

Recently I moved into my new house which needed to be fully furnished. I was really uncertain about putting that huge order online. Store owner turned out to be a very pleasant guy. He helped me with choosing all the items and answered all my questions over the phone. They delivered and assembled my order in a short period of time. I furnished my entire house using only web site and phone without the need to drive anywhere. Online shopping is convenient and costs considerably less than conventional stores. I totally recommend “Melrose discount furniture” for great prices and wonderful service. Thank you guys!!!

I was so impressed by the way Kevin runs this business that I HAD to write a review. I wanted all new furniture and after visiting several other places in the area I realized "Melrose Discount Furniture" had the best prices and service. I purchased several pieces from them including a recliner sofa and love seat, a dining table, bed frame, and mattress which were all delivered and assembled with no complications. Kevin went as far as calling one of the manufacturers himself to make sure I received the somewhat custom sofa that I wanted. I am extremely pleased with my purchase!

Absolutely amazing Service from start to finish and then some!! Placed my order and Kevin was also available to help with my order. They delivered all furniture and set up everything in my new apartment. Afterwards I found a snag in one of the furniture fabrics. No problem for them. They came and replaced it with a NEW item. Then a week later I broke one of the furniture legs on my dresser. My fault, however, I called asking for a referral to a repair service but they came out and repaired my dresser all on their own. Amazing Service. Above and beyond expectations!

I think that I am old fashioned guy and would like to actually "try before you buy option". Called the store and asked if they have a showroom where I could stop by and at least sit on the couch to feel it. I was told that they don't have that option and they don't offer returns. So, you are spending $2,000 and can't even come and see it. After the delivery, if you don't like it, too bad. You are buying a "cat in the bag", for hundreds or even thousands of dollars.

We have ordered from this store multiple times and every time is great. Kevin is awesome and always willing to work with us on delivery dates and customizing orders. Their customer service is phenomenal as well - one time a chair was damaged while it was being unwrapped and they replaced the chair free of charge. Delivery and installation is included for local orders which is awesome if you live in the greater LA area. We will continue to order from Melrose!

I shopped online and when I found the exact item I was looking for I called Melrose Discount Furniture with a few questions. Kevin was extremely helpful and patient. I made my purchase, delivery was on time and I am very pleased with my purchase. Keep in mind I made my purchase site-unseen, other than the website. I was not disappointed. This store may not be for everyone,but what in life is! A very satisfied customer. I will shop here again.

I had a great experience with Melrose furniture store I found several dining table sets online and choose the one I really like. Salesperson was very helpful and knowledgeable about the products.  They confirmed that everything I wanted was in stock, and ready to be delivered to me, two days prior my order. The prices are best and on top that off that I got fee for delivery and assembly.  I would definitely recommend for your furniture needs.

I spoke with Kevin over the phone and he did EVERYTHING to help me find the perfect pieces for my home! The delivery staff was prompt, professional and VERY quick assembling the items. People, you can't beat these prices for the quality! Wow! I'm super happy I found this place and will continue to refer them to my loved ones. Again, the price INCLUDES installation! I saved time and MONEY!! Thanks thanks thanks again!!

The best online store for buying furniture since I’ve ever experienced. The quality and price is not beatable. Why buying from a corporate when you can buy something from Melrose as a smaller business with wide options, better price and excellent quality. Their assembly service is the best that I’ve ever experienced. I would never buy any furniture from elsewhere. I would strongly recommend without any hesitation.

I've ordered several pieces from them and am always satisfied with the service. Everyone is very nice and helpful. The only downside is there's no showroom so you just have to hope what you're getting is what you want. Some wooden slats in the bed frame that I ordered broke shortly after having it and they replaced some of the wood pieces because while the bed was almost $1000, it was made of cheap wood.

This is my first experience buying a item from Melrose Discount furniture store. Kevin is nice guy to work with, spoke to him over the phone on last Thursday and placed an order for a sectional sofa and they delivered order today, they delivered it in 5 days , I was surprised with their fast delivery during the covid time, couch is well packed and delivered and installed with great care.

Ordered a full bedroom set and they delivered it promptly and built it in no time. The foundation I had lined up fell through, and so I called them the same day, and they adjusted their delivery line-up so that they could ship me a bunkie board on the same day last minute. Top-quality product and customer-oriented. Highly recommend!

Got my sofas on time (Tablot recliner sofa and rocker loveseat), delivery and installation was very smooth and professional without any issues. I was hesitant about ordering my sofas online without sitting on it, but I like it. Kevin was always there when I had a question about the sofas or about delivery. Will highly recommend.

Bad experience. Came here yesterday, and no showroom. The guy by the desk offered no customer service and/or wasn’t interested in selling. Maybe caught him in lunch but it was barely 11am. The office was extremely messy and boxes everywhere. Maybe that’s why the prices are very low. Anyways, this was my experience.

Received one day shipping , ordered on Thursday came Friday at the time they promised now I love the design of both of me and my sister beds... Everything was perfect especially the price I saw my bed on a different website that cost 300$ more and I’m grateful I spent my time and money on something so perfect

What a nice furniture! Like the selection available in website and it is easy to order, plus on top a quick delivery with setup. Specially love the outdoor sofa set, perfect fit for my space. Many thanks to delivery guys for taking a time to put together. Looking forward to order from you again.

I had an exceptional service from this store. The store representative was very professional and explained everything thoroughly. My order came as promised. Now I am enjoying my living room furniture. Will recommend to all my friends and family. Thank you Melrose Discount Furniture.

I was looking for modern furniture in Los Angeles to furnish my new place, and I came a cross on melrose discount website. Have to say I like the selection they have. Bought my living room and it was delivered in two days. Thank you guys!!! Will definitely order from you again!

I was looking for modern furniture in Los Angeles to furnish my place, and I came across melrose discount website. Have to say I like the selection they have. I ordered my living room and it was delivered in two days. Thank you guys!!! Will definitely order from you again!

Very impressed with service and delivery. I placed my order online for a bedroom furniture and got it delivered next day. Delivery guys were awesome, set up all pieces in less than a hour. Will order from your furniture store again. Thank you guys!

I walked into the store and within minutes Kevin had me hooked with a mattress and ready to go. I will also be purchasing a couch through this company seeing as how convenient and effiecient they are! Great place and even better pricing!!!!

Amazing! I will definitely order from them again. I was moving from Texas to Cali, they made sure that the day I move in. I would have my furniture. Same day delivery. Love this company! Furniture in great condition and so comfortable.

I'm Very Hard to Please, but Melrose Discount Furniture was Fantastic!!! Kevin is a Great Guy and I will Always come to him First! The Delivery Guys were Excellent Also and Very Helpful! I Love Working with Honest People!!!

Their prices and service are second to none these guys gave us the best quotes on the block the store is small and is definetly a gem you may have many other choices but the prices and service is what got us

Excellent customer Service from Kevin. I leave in Houston and bought a sectional sofa from Melrose. Kevin called me several times to follow up on delivery. I did receive the sofa and really love it!!!

The company does not have a warehouse and is online only. That being said, all furniture ordered was delivered as it appeared online. No surprises that come with the anxiety of ordering online

Just came here they do not have a showroom.... I drove all the way here took me 30 mon for nothing not happy guys need to say it's online only.... So people know...

I had a great experience with Melrose Discount. I order a living room set online. Delivery is free and quick, I received it next day.

Bought a really nice full bed here, and got a great deal! Victor, is a very kind and helpful man. I'm definitely coming back again!

Not helpful/responsive at all for repairs; definitely a shame given how quick and easy the delivery and set up process is.

Got my dining room table set and sectional delivered in short time with free assembling. Will recommend to everyone.

Thwy delivered the furniture the same day and assembled in a snap. What great service. Check them out ASAP.

All the furnitures are amazing! Very graceful, and the manager and workers are kind, Grazie!

Friendly and helpful staff. Nice furniture and it was delivered the next day.

the masters bed is very expensive i would really buy if it had lower price

One of the best shops in town! The quality of their furniture are superb!

Is no longer a furniture store Is a Thai food restaurant food is great!

Amazing experience! The prices are great and the movers were amazing!

Absolutely the best furniture ever!! Check them out!!

Online store only. No one picks up the phone.

Bought all my furniture here. Great!!!

Very little actual furniture in store.

Great quality and service!!!

Extremely great service

Great prices

Apo king

sucks