I was on duty with my individual she had business to take care of, the sales person was patient, pleasant with all her questions, she took her time with her too make sure she was satisfied, understood what her concerns were. Thank goodness she was on duty today, she is a BLESSING to this location.

We have been with them for 3 years and just love them there so helpful and the staff is great. If they don’t have a phone in stock the will call another store. We had that happen when my husband needed to upgrade his in emergency so we had to get one. They also transfer everything things for us.

Adriana and her team are AMAZING!! They went above and beyond to get my kids and I situated and she even stayed past her shift to make sure we were sent home with what we wanted, working, and had no questions! I will definitely come back and recommend Adriana’s store to all my friends!

I LOVE going to this corporate store because the staff is helpful, friendly & knowledgeable. I was in & out, quickly & accurately the young man helping me (Ian or Ethan?) was a pleasure and the store was super nice. *I've been to several area private dealers & have found them sub-par.

After over an hour they could not help me solve the issue I came in for. My sons phone won't call out. They made me buy a sim card that didn't work and I couldn't get my money back. They were extremely casual...I find this store unhelpful everytime.

I just wrote a raving review about Adriana who solved all the issues I was having. I can't find the review so posting another one. She saved the day for me. She is kind and patient so I will return if I ever need her help again. Thank you, Adriana.

A good place to get problems fixed. The staff are very nice and friendly. I had a swollen battery issue and the girl immediately replaced it with a new one for free with no charges under warranty. I'm satisfied with my free battery replacement.

I visited this metropcs location on Monday evening 11/28/22. I needed to buy another charging cord for my phone and inquire about some issues I was having with my older phone and some general info. Stacy R was super helpful explaining to me

Do yourself a favor and do not waste your time at this location....Went to this location in October 21st my son got a phone and paid for the plan he was not able to add his old phone to his plan and they would not allowed him to use his old

Adriana is THE most amazing employee I have ever dealt with!! She demonstrated extreme patience with helping my husband and I with our phones, plans and other devices. She was very supportive and understanding about our concerns as we have

My daughters replacement phone just stopped working after 10 days. Went to 2 Metro establishments and not one of them was able to help. We went to the one on Phillips Highway and received the best customer care from a phone company I have

Everyday I call and no on answer , and the staff is rude . Metro claims they have smart watches they do not . Go to Verizon and get the watch and plan for 30$ just for 6 months . Imma drop metro and report them to better Business bureau p

I really hate that Adriana isn’t working here anymore. It literally ruined my entire day. Faithfully every time I walk in here, the girl Pashun has a nasty attitude. I came in a few days ago with questions and Pashun just seemed irritated

I had an amazing experience with a representative that gave me a good price on 2 phones. He was awesome! He recently moved down to jacksonville with his family and I wish him and his family the best. He provided me with great information

From 7am to 10am every day since mid November, my service stops working completely. I can still make calls but no data... No 5g or 4g. I can't get anything done, not even a Google search. None of the apps which require a connection will

This store and everyone working there is GREAT! Very friendly, helpful and went above and beyond to help me. By mistake I picked the wrong phone for me and the next day I went there and made things right. Thank you to the store owner,

The assistant manager here was lazy and couldnt be bothered when my handicapped sister came in for help on her new phone. She was too busy on her own phone chatting away, she was rude, told my sister she couldnt help her when she was

We had Boost mobile and they were absolutely horrible both in service and customer service so we decided to switch to Metro. I was blown away about how helpful and patient the salesman was. Me my husband and 2 children were all there

Some of the worst customer service I've ever experienced. They're call center is even worse. I have two phones bought and paid for that were garbage which I replaced with my same metro PCS service and they still will not unlock the

This is the best Metro PCS store. So knowledgeable, friendly and patient. Kiera and her coworker, sorry didn't get his name, spent alot of time setting us up with what we needed and made sure everything was working before we left.

The staff is knowledgeable, professional and helpful. Much better to work with than the franchise locations. I only gave them 4 stars because I have been using LG phones and I am not pleased with the durability of the phones.

Definitely not helpful at all. Went in to buy a new phone, attendant refused to help even though there was only one other set of customers in the store and another clerk was handling them.

Hey I just left metro PCS how you get a new phone hooked up to their network I've been with them for many years I've never been disappointed shout out to Robert who hoped me up thank you

I needed an upgrade "2 yrs" before I arrived at the store. I was helped by Jean Sanchez while store was loaded an hour to close....great attitude, professional and fast. Awesome!

Tevin was Great explaining my warranty. Alonjra was Awesome, keeping my spirits up.I was a mess. And my super hero Richard so knowledgeable help me with it all.

They were super super nice and very friendly and very understanding about modem issues and Wi-Fi ,best metro by T-Mobile store I have been in

Good employees in this store. I came in with a new phone that I had gotten overseas. Girls helped me get it set up for use on their network.

Their customer service was Amazing, Helpful, Pleasant... Took care of my situation right on up .. Thank you so so so much...

Thank you to Donnell and the nice ladies. I have always had a great experience at this store. Thank you again!

Tevin & Lexie at the Phillips hey store Are AMAZING. Please hire more people like them