Mike's Downtown Garage is a Auto repair shop located at 331 S Flores St, San Antonio, TX 78204. It has received 109 reviews with an average rating of 4.4 stars.
Monday | 7:30AM-6PM |
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Tuesday | 7:30AM-6PM |
Wednesday | 8AM-2PM |
Thursday | Closed |
Friday | 7:30AM-6PM |
Saturday | 7:30AM-6PM |
Sunday | 7:29AM-6PM |
The address of Mike's Downtown Garage: 331 S Flores St, San Antonio, TX 78204
Mike's Downtown Garage has 4.4 stars from 109 reviews
Auto repair shop
"This is a very convenient garage owned by the same person who operates another shop I had used for years before moving downtown"
"I went here bc I had a 2 year plan when I bought my vehicle"
"I took my car in a few months back to get the oil changed"
"Worst experience ever! Paid 2,000 on a repair left the lot and in the middle of the Highway my car stopped "
"As a courtesy Joe, the Good Year Manager at the Goliad location referred me to Mike's Downtown Garage"
This is a very convenient garage owned by the same person who operates another shop I had used for years before moving downtown. If you need an inspection or an oil change this is a great place. If you have a modern vehicle they may be able to handle some repairs as well. If, however, you own an older car/truck or a classic vehicle of any kind I would look elsewhere. As I write this my 89 S-10 is back for it's 3rd visit to fix a clutch problem. The only reason I put myself through another experience here is because it's under warranty. The failure originally popped up 2 days after they did a full systems check and gave me a clean bill of health. The first clutch job took them a week to complete. Within a day or 2 the throwout bearing started screaming at me. Back to the garage for a couple of days. Within a couple of weeks the bearing started squealing again and gears hard to engage. It's been there for going on 3 and 1/2 working days and counting. The first job cost $1000, plus towing. Add in the days from work and this clutch has cost me close to $2800. All in all, I can't recommend this branch of Ken's for more than basic routine maintenance. 4/30 update: removing another star- popped my wheels off today to replace shocks and found not only are my disc brakes shot but the pads where so gone it was metal on metal and rotors are completely ruined. This is after my initial visit to Mike's for an oil change, radiator flush, and multi point inspection. Never once did Kyle mention brakes were shot. I'm really wondering if there was an inspection done, if the oil was changed, and if any work was done to my radiator. Not only do I not recommend this shop, I now recommend avoiding this shop. Those that have had luck here in the past must have lead better lives than me and I hope their luck holds.
I went here bc I had a 2 year plan when I bought my vehicle. Brought it in for an oil change, brake check and radiator flush. Had a smooth transaction but didn’t check my vehicle before I left and when I checked later that day I saw there was no coolant in my reservoir no under the cap. Did they forget to put it in? I had to go back the next day and found out they put in the wrong kind of coolant for my vehicle. So they had to reflush the radiator and refill the coolant. They didn’t charge for the labor which they shouldn’t since it was their mistake that it “bubbled out” but they charged for the coolant I needed on top of the coolant I already paid for that I wasn’t even sure was in the vehicle. So I watched as they redid the vehicle and one mechanic had to show the other how to ensure the bubbles got out? I rechecked my oil and filter to be sure it was changed but looked like it had been. After they were done I asked how much coolant the radiator took and the mechanic said 2 and 1/2 bottles but when I asked for the 1/2 it was completely filled. But luckily I was able to take it with me as I paid for it. I will not be going back here and advise anyone going to recheck and ensure the job they claim to do gets done right.
I took my car in a few months back to get the oil changed. Had a decent experience, it is close to my office so I was able to drop off my car and come back after work. I got the synthetic blend oil change for $20 and thought it was a great deal. I attempted to bring my car in again this morning and they told me that the $20 deal would not work for my car and I had to use the $50 full synthetic. I was extremely concerned because they either put the wrong oil in my car the first time or were trying to take advantage of me and get me to spend more money. Needless to say I did not leave my car there and will no longer use their services. The sad part is that it was the same service manager I dealt with the first time that told me the $20 deal would not work for my car. When I explained to him that I took it to him previously and was concerned that the wrong oil has been in my car for three months he shrugged his shoulders and said we will flush it out. It was absolutely ridiculous and I hope he does not feel that way with all services that they provide. Next time he may shrug his shoulders when they don't put the lug nuts on tight enough.
Worst experience ever! Paid 2,000 on a repair left the lot and in the middle of the Highway my car stopped . at the time where more people are driving the car behind me has to slam the brakes because my car went down to 5mi hr or less. It soon couldnt drive at at all had to get it towed to good year again. Waited 3 additional days and my car is now "Fixed". The problem was that they did not know how to program a computer on a Cadillac and let a customer leave with her 3 yr old go on the high way with a questionable car. They messed up on other areas on my car that I no longer wanted to return to this one again so I went to the austin hwy kengood yr. I do not recommend this place over priced you can get better service at another mechanic and better service. The manager was helpful here but there is No knowledge on forgein cars and I was not returned my money
As a courtesy Joe, the Good Year Manager at the Goliad location referred me to Mike's Downtown Garage. In order to get my car serviced per check engine light. It was a Saturday knowing only 3 hours before closing. Joe, went beyond the call of duty! Guaranteed customer satisfaction! Upon arrival at Mike's Downtown location I was greeted by Kyle, the most wonderful flawlessly pleasant manager. Very easy on the eyes too! He was most proficient and professional it must be a Good Year Trait I was TRUMP-ified!!! Even though it was downtown (crazy traffic) Kyle was so entertaining he made me feel so at ease. 1st time I'd met him yet it seemed I'd known him for years. Very reassuring! It was totally worth going the distance. And yes Kyle, I will be back. Thank you Joe, for all that you do. I now know, the Good Year Guys are and will remain my Mechanic Guys!!!
We’ve had good experiences here in the past, but our brakes were replaced 4-5 times (honestly lost track) trying to get them to NOT squeal. The last set still squeal, but we will take them somewhere else to fix the issue. They have officially worn us down. Always nice, but just can’t justify another day without the car to face the same issue. Repeated requests to speak with the manager or owner were denied. Update…sixth time was the charm. There was really no choice but to continue to work with the garage, unless we wanted to buy the brakes again somewhere else. The garage finally purchased the genuine Audi brakes (as they promised to do the 2nd, 3rd, 4th and 5th times) and they do NOT squeal. Alls well that ends well? But unfortunately we won’t be going back.
Mike’s downtown garage is awesome. I took my 2008 Mitsubishi raider back in June to get fixed. I had already taken it to four other mechanics and they could not find the problem with the vehicle. Once I took it to Mike’s downtown garage it did not take them long to find out what the problem was. All the mechanics there at the shop are great and knowledgeable. Kyle the manager was also very knowledgeable and would call me before they did any work on the vehicle. They all have great customer service and friendly. I recommend this place totally. Mike’s downtown garage will be my go to mechanics from now on . Yesterday I also took my 2002 Ford Explorer to get fixed and they did a great job. Excellent customer service.
I had such a great experience with Mike’s Garage! My car wouldn’t start one morning, and I was freaking out. My tow driver recommended Mike’s, and at first I was wary to take the recommendation when I had another shop in mind. However, I saw that Mike’s had good reviews, and so I gave it a shot. And I am so glad I did!! They replaced my starter, patched a tire, and replaced a belt for a very reasonable price. They also did it in great time and were so kind and professional. I always worry that I am being swindled because I don’t understand cars, but Kyle (I think his name was?) showed me the exact problem and explained in a way that I could understand. I highly recommend these guys
I live out of town and needed to have my truck serviced due to the Check Engine light blinking. Kyle was very welcoming and worked quickly to find the issue. He let me know what the issue was and did not talk over me or with industry "lingo." He made me feel comfortable and confident with their diagnosis. As i waited for the vehicle to be serviced, I noticed how Kyle spoke with other customers in the shop and on the phone. He delt with each customer in an honest and friendly manner. I could tell that he takes pride in his work and the work of the crew at Mike's. Give them an opportunity to earn your business.
Kyle at Mike's is very kind and conscientious about helping out his customers. I have taken my vehicles here for at least ten years. I have had them do everything from the regular maintenance to the more significant repairs like AC and transmission work. I've even been towed im there late one evening when my vehicle alternator went bad. They have been fair and worked with me, always doing their best to get my vehicle done and out of there and in an agreeable price. I recommend you give mikes a shot, especially for service in the downtown San Antonio area.
I had to have my truck towed to this shop today. I had never been there before but I read the reviews and decided to go with them. I’m So glad I did because they provided Great service!! Very fair prices!! Professional!! Honest and kind!! They figured out that it was my fuel pump...They were able to replace it and get me out of there in about 4 hours from the time the tow truck driver dropped me off Thanks so much to the manager Kyle and the Master mechanic and the other mechanics for fixing my truck !!! Great Guys!!
Grand Opening!!! Downtown San Antonio now has an Auto Repair Shop. Across the street from previous location. The BEST automotive repair in downtown San Antonio. I have used and recommended Ken's for over 10 years and this commitment is continually reaffirmed through their dependability and truthfulness. In addition to their strong skill set and broad scope of service, Ken's is part of an established network of San Antonio garages. Ken's is capable of handling all types of automotive repair. Goodyear coupons accepted.
In less than an hour my car was back to normal! My car was misfiring on the way to work that morning and gave Mikes garage a call since they were the closest shop near my work AND the reviews were positive. I explained what was going on and gave me a possible cause. After running a diagnostic, they found the problem and went to work (replaced spark plugs and one coil) What I really appreciated was their quick response and knowledge of the problem and solution. They worked efficiently and confidently.
Not even worth one star. They replaced my brake booster and brake master cylinder and had to have it in twice over several days to make it right and couldn't ever get the brakes working properly. Had to take it somewhere else to get fixed right and then the whole brake system failed within a couple of months while driving... finally sold the car and the new owner found it to be a bad brake master cylinder (done by these guys). Will never take a car here again.
Don't be fooled by the good reviews. My girlfriend took my car here while i was at work and they took full advantage. I told her not to pay if the total repair for AC was over $200 dollars and they were trying to charge over $700 but they tricked her into paying $165 just to add freon and i was too busy working to answer her texts in time to put a stop to that. I could've easily done that myself for a fraction of the cost. Thanks for ripping us off!
As a mechanic with not enough time on my hands, I trusted Mikes Downtown with my vehicle. Of course I knew what the problem was just didn’t have time to tackle it myself. Must say, not only were the techs knowledgeable but the service rider Kyle himself was pretty knowledgeable. Great honest work. Would recommend to all my friends and family in the San Antonio area. Great service thanks Kyle and thanks your Techs as well.
Went to the shop for a flat tire and came out 10 minutes later happy as I could be. My tire had a nail and was fixed in a flash. The best part is when I asked how much do I pay. The service man told me "it is up to you" with a big smile! I handed him $40. I know it wouldn't be that much but this gentleman deserved every bit of it. He just made my day knowing there is good hard working people wuth big heart out there!
I work in King William so I always drop off my car here for service then walk to work. Pick it up at the end of my work day. I used to go to the Good Year on St. Mary's but they tried to scam me there. Kyle at Mike's Downtown Garage is really honest and won't push you to get work done you don't immediately need. I've been getting my oil changed and tune ups here for years. They're very dependable.
Still too early to tell, however, car seems fixed. Kyle straddles the line of completely professional and also friendly incredibly well. He fixed only what I asked him to : wheel, engine issues, what wasn't making it run smooth. He even reached out via text when I asked for updates and was honest about the time frame. Great experience, hope I never have to go back but if I do I definitely will.
I hope I don't ever have to come back but. If I ever have vehicle trouble in the san antonio area I'm definitely bringing it back here, Kyle was a very big help and was very upfront about the price and how long it would take and they got right to work on my vehicle and had me out out very quick and gave recommendations as to what I should do so it wont happen again, very happy with this place
I highly recommend them for, in my experience, tire issues. Unfortunately they had family issues today and they closed early, but even though all this was happening they still took care of me with great time and work. Their prices were excellent and they didn't rush me at all. My tire pressure was literally at 1% and they got it done. Thank you so much guys. Y'all have a wonderful team.
We live in the neighborhood and were very happy to see Mike's Downtown Garage re-open in their new (nearby) location because the other options were not as trustworthy and efficient. We have experienced excellent customer service from Kyle and the crew. They are honest, communicate well, and appreciate their customers. Thanks to Kyle and all the staff!!!
I was downtown running errands & got a flat.. out of all places, Downtown. I thought I was stuck. But I google a shop that could help me out. And Mike's Downtown Shop pop up. . Great location, wasn't far at all. I walk my tire to the shop. And they patch my tire up real quick for me. And I was out the door. Appropriate the service
Absolutely was stunned to find such exceptional and polite auto service in downtown San Antonio. We pulled in with a flat tire needing quick service to get to the airport. Ken and Crew were able to get us on the road with a patch just as a favor! Really terrific crew! Thank you guys!
Great Mechanic shop. Everytime i go and drop my car off i fell like its getting the best care and it does. Kyle is a great technician and his team is the best. No issues have i had since i got my car worked on here. Everything they fixed was completely on-point.. …
Mike's Downtown Garage will be my forever shop. Kyle's customer service has been wonderful and the rest of the staff. The patience and time they have taken with my vehicle is greatly appreciated. I cant say enough good things about Mike's. Thank you so much Kyle!
New location, just opened. On my way to my office downtown from my apt, so it is very convenient. Locally owned, honest, easy going guys that got everything I needed done quickly and without any hassle. Prices are very reasonable, and I strongly recommend.
They really should have some entertainment available for waiting customers but they are complete professionals at their jobs. The place is tiny and a little hard to park and leave. At least they parked the car where I could leave more easily.
My daughter had her battery replaced here 18 months ago. She moved out of the area, and then the battery went bad. Kyle was awesome helping us track down the right information for us to have the battery replaced under warranty. Thanks!
Very quick and nice, my check engine light had gone on and he quickly diagnosed it was the fuel cap being unscrewed despite it being busy. It was extremely generous to not charge. I will visit this place anytime I'm in San Antonio
Pretty much a rip off place! Charged me 107 for a tire sensor. Then he said if it doesn't turn off just go to discount tire! Of course all the lights are on now! Basically do your self a favor and go somewhere else!
Awesome service. The only mechanic service I could find in the downtown area. AC went out in my car on a trip to San Antonio. They got me in and fixed the same day. Fantastic experience from start to finish.
Pleasant experience. Had battery die down the street from them, and they helped me out in my time of need at last minute. Very professional, and great demeanor. Appreciate it you guys ; Hector & Kyle.
Best service and tire shop I’ve been to in San Antonio. Quick, friendly, quality and honest service. I will return for future servicing needs and recommend this place to anyone. Convenient location!
Excellent and efficient service!!! Was in a convenient area for me. Very honest as well. The staff were very helpful with me concerning my car. I will definitely go back. My car is running great!!!
Awesome service! I had to have an emergency repair and they fixed it within day. Kyle is professional, friendly, and the team are great as well. Highly recommend Mike's downtown garage
I am very happy to be using Mike’s Downtown Garage to service my vehicle. Kyle is very helpful and trustworthy. They do a great job and are very conscientious about the work they do.
This place is so easy to work with! They answered all of my question and kept me in the loop with what was going on. Their pricing felt fair and I would send my car to them again!
I took the vehicle on Monday and did not get it until Friday. They said it was an electrical problem with the fuse box. I think it did not merit the $450 charge. I feel cheated
I didn't end up getting service here, but I was able to call and set up an appointment the day prior of asking. the tech was friendly and was helpful with any questions I had.
Great service & honest service... the technicians that helped me with my veichle knew exactly what was wrong with it & got it fix & ready the same day ...god bless them
Great service. Helped a friend change her oil filter because it was stripped from someone trying to take it off and he didn’t even charge her. Definitely recommend
Fast, Honest and Affordable ! Honestly never thought I'd find those three things at a mechanics shop. I will be bringing all my cars here now thanks Kyle.
Stopped here for a safety inspection on a car I shipped here from Hawaii. In and out in under 10 minutes. The techs here are professional and friendly
This is a great shop. Kyle is very knowledgeable. They keep my Honda running like a champ. They even stay late if necessary. They do it all.
Did not give the full price for work, just labor and not the parts. Did not check fluids or even add washer fluid. Won't be home back.
What a great shop. Phone call for flat repair for out of towner. The fixed tire and gave me a ride back to my vehicle in no time FLAT
Awesome, caring staff! Very dependable workers! They do great work and get the job done:) very happy with my services there …
Visiting town and had a punctured tire. Tommy took care of the tire so we could get back to our trip. Greatly appreciated!
Very responsive to my concerns regarding my vehicle and able to fix it while I was at work. I recommend this business.
Quotes are not honest, excessive labor rates, high markup on products you can buy at AutoZone. Not recommended.
Highly professional, honest, knowledgeable staff. Would use them for everything if I lived in San Antonio.
Very honest and friendly. They will work with you and seem to genuinely care. Great mechanics as well.
Walked in an they took care of me so fast very professional an best customer experience EVER!
Great service, happy with the location and the no pressure advice on suggested services.
Extremely happy with the results! I reccomend this place to anyone having car problems.
Great place! they fixed my emergency problem very quickly without me needing to wait.
Needed a new truck battery in a pinch and they had one available. In and out quickly.
They were wonderful! Came to our rescue when we were 1,000 miles away from home!
Not a good experience at all . Alot of money down the drain and still no air
Very professional, great service, you won’t go wrong by going g to Mike’s!
We’ve taken our cars here several times and always get great service.
Was able to get my inspection done on my lunch break quickly!
quick, accurate, friendly, and reliable every time I've been
Awesome service friendly, helpful, and knowledgeable staff.
Extremely knowlwdageble mechanics and amazing management.
Cant recommend these guys enough. Awesome people …
Great staff, from the manager to the technicians.
Great service. Great manager. Thank you Kyle!
I won't go no where else. 1 to 10??? 10
Genuine Good People With Good Pricing!
Took care of issue with no problem.
Friendly service and fairly priced.
Friendly people good work
Always good service.
Buen servicio
Good service
Mala