Staff (I think the owner) was rude. Loudly and rudely interupted/spoke over my friend and I when we were speaking amongst ourselves. Nobody greeted us or seemed to care that we were there. We walked over to John Fluevog where we received impecible service and spent our money there instead.

This has been my favorite store in Ottawa for a few years now. The selection of products is like nowhere else in Ottawa, they're a business you can feel good about supporting, and you know the owner puts so much hard work into making this a

My absolute favourite place to stop in when you need a pick me up! Great inventory and unique pieces you won’t find anywhere else. The owner is very kind and is always willing to help out whether it’s finding something you love or enquiring

I’ve been coming to Milk Shop for years and even after moving out of Ottawa I make an effort to return whenever I can. I’m SUPER shocked at some of the lower reviews posted about the staff being rude. The owner in particular has always been

Happened to be in the market to visit another store when my daughter saw a Harry styles tote in the window so we decided to drop in. What a fun store! Picked up two totes, a great Taylor Swift birthday card (the fun ones you typically have

I’ve been visiting this shop for nearly ten years and it always has something to take home! Whether it’s a cute scarf; a seasonal item on sale; a trendy accessory like sunglasses or earrings; a funny card for a special occasion; or, a new

I come in a few times a year, whenever I’m in the market. I love the selection of items, clothes to jewelry to Knick knacks. I always buy new pins when I get the chance because they have a great selection and I believe they buy straight

Visited this sweet shop for the first time today and was thrilled to see the owner behind the cash. I’ve followed Milk on Instagram for some time now and knew I’d enjoy the spirit of this shop based on their lighthearted feed.

I've always had a lovely experience here..... don't really know what all the hubbub is about. Any time I am between appointments downtown or changing buses it's the perfect opportunity to pop into MILK!

Every accessory I've bought from here has ended up breaking shortly after, despite being careful with them. For example, I just opened my claw clip and the wires completely snapped off. Disappointing.