I had previously ordered some furniture items from the New York location and had a wonderful experience. When it came time to buy some new pieces, I reached out to the salesman (Jaime) asking his advice about what would go best with my new space. Jaime was extremely helpful and gave some suggestions. Modani was having a sale that ended at midnight that day, and since the New York location had closed by the time I was off work and ready to order, I placed an order online. HUGE MISTAKE!!!!!! When I placed my order I was immediately charged in full for the items. The online team confirmed my delivery date for the following week and said they would follow up with a delivery time window. I took off work (since they only deliver on weekdays) and prepared for my delivery. I never heard about a delivery time window, and when I reached out to the company on the day of delivery they never responded. I e-mailed them multiple times over many hours, and tried calling numerous times with no answer. I finally got ahold of someone, and they said they would not be able to deliver the items until the following Monday. I said this did not work for me. They said that I could reschedule when the delivery person contacted me to confirm. When they called, I said that time did not work, and asked to reschedule. I once again was not able to speak with a person, but left a voicemail saying the delivery time did not work and to please contact me. I never confirmed delivery. I once again never heard back. Low and behold, on Monday I got a text that my items were being delivered in 15 minutes. DESPITE NEVER HAVING CONFIRMED AND DEFINITIVELY SAYING THAT DELIVERY DATE AND TIME DID NOT WORK. I called the company and once again no one answered. I rushed home from work and waited for 30 minutes until the delivery guys finally arrived. No one from the company ever contacted me. Although I was ultimately satisfied with my items, the delivery process was such a nightmare and the customer service was so incredibly horrible that I will never be placing an online order again.

I bought a bed, a couch and a lounge chair last year. They did not deliver the chair. Their delivery guys brought all these huge boxes in my apartment and required me to sign. I had no chance to check if everything was there. I signed and they took off as quickly as possible. I later saw the $600 lounge chair was missing and contacted my salesman Christopher about when the missing chair will be delivered. I thought it will come in a second delivery. Christopher told me I confirmed with my signature that I have received the chair. I told him that my signature I made on the delivery guys smartphone was copied behind each item. Christopher then forwarded me to customer service and to the delivery team to investigate myself! My requests led nowhere. They assumed I was lying. I bought furniture for more than $3000 and they assumed I was lying!!! They did not even try to make up for it by offering me a discount on future purchases. The couch was delivered without a manual. Luckily, I was able to figure out how to assemble it by myself. The quality of the furniture is very poor for that price. It is below IKEA’s quality and double the price. I do not recommend this rip-off of a company at all. Stay away.

Ordered dining table and chairs, which the quality are just fine. But the 5k white sofa with extension is unacceptable. Make sure check everything in front of the delivery guys. Cause my sofa It came with a dime size loss at the side. We didn't check on the sets when it arrived, because this was the second time we order from them, the first time got no problem. We told the delivery guys not to remove the plastic warp because we wanted to move in to the house 2 weeks later after the furniture arrived, just prevent it from the dust and dirt. Then weeks later, we moved in, and i grab off the wrap of the sofa set by set, and then it was like , FUXK!! there is a loss at the side, and it looks like a hole. Also passed the return period. Then it went to my 1k bed frame. It is so unstable and noisy cause by the terrible assembly. They charged me couple hundreds for the assembly, which is i dont mind. But they are just so unprofessional. I spent more then 8 k here, but the quality and service should be @ 2 k max, wont go back again. CHECK EVERY ITEMS IN FRONT OF THE DELIVERY GUYS NO MATTER HOW BUSY YOU ARE, CHECK THE ASSEMBLY !!!

What a horrible experience. I ordered the Casa Storage Bed and it doesnt come with the storage on the bottom. They expect you to put your stuff on the floor. The bed doesnt come with instruction or manual how to install the bed after waiting for a month and half to get it delivered. When I ordered it online, the website said it available in stock and ready to ship. After I placed the order, it said due to high demand, it won't be available until a month after. Good luck with trying to contact customer service. The Sale line department line is more responsive because they want you to buy but good luck trying to reach after purchase department, you will be put in hold and waiting and keep pressing # to hold for the next available representative. After a while you will hang up or they will hang it up for you. I am trying to put the negative review on their website but I couldn't. They only put their own 5 star reviews on their website so everything looks so nice with positive reviews. Good luck with your purchase and this is my last. Horrible company to buy stuffs from.

Other than the manager, the sales consultant who helped us throughout our $50,000 purchases was absolutely excellent. She showed skill and consistent insight into our needs and how we wanted our home/condo to look like. She was not in any way sales aggressive. Her demeanor was positive in scale to selecting, delivery, home placement and in exchanges. Yes she worked for her employer but in doing that she also worked for and with us. The store Mgr was arrogant, inflexible and distant in knowing the customer 101 guidelines of customer satisfaction and motivation for repeat business. We might as well had been just “snooping” to in turn buy of line from another vendor the way he spoke and treated us. Our sales executive was the reason we excluded all vendors and bought 100% of our furniture, accessories and art from her and from you. What you did not have to meet our needs (mattresses) she qualifiedly recommended another vendor close by. She was all that your firm would want from a sales/design/consultant. Paul and Veronica Gross 700 Park Regency Place Buckhead, Ga.

I would highly recommend going somewhere else, even Ikea. The quality of their furniture is overrated for their prices, and in some cases I discovered the exact same pieces available elsewhere online for cheaper (Liam Gray bed for example). Most importantly their warranty is the most restrictive I have ever seen. The bed I bought broke apart after 3 weeks, but they made no effort to seek a solution in fixing/replacing it as their policy states that you only have 3 days after delivery to notify them of a defect. This is highly impractical for obvious reasons and not what one would expect from a supposedly high end furniture store. Lastly, their staff is poorly trained. I had to talk with 4 different employees and call customer service simply to schedule a delivery of my furniture as they didn't process it in the system properly. This was on top of the furniture being delayed multiple times. Even though I like the style of their furniture it's not worth the headache. I'll never shop there again and anybody out there should think twice.

I would first and foremost like to say that Modani is a fantastic company. Their prices can be matched by no one and their furniture looks far more expensive than it is. I bought the Nelson sofa and one of the arms looked like it was a little lopsided so I called the store within the 5 day allotted time frame and they had someone come within the week to fix the issue. My sofa looks gorgeous. Anyone that comes to my apartment thinks I spent thousands of dollars on the sofa. Angela, the manager at the NYC location is truly a gem. What an asset she is to Modani. I have read negative reviews, and let me just say that most companies will not take back furniture, especially after an extended period of time. And special orders, forget it. I don't care what company you purchased from, if it's a special order, they're not taking it back. Considering Modani's furniture is a fraction of the price of most furniture stores and they have a beautiful pieces, I will definitely be purchasing from them again.

This place essentially robbed me of $423. In early September I came into the store and purchased a sculpture for $250, and upon placing the order, a young male sales associate brought me over a bill for $423 including a $100 shipping fee. I told him I don’t need it shipped as I live only a few blocks away. He said shipping charge is a must so I asked to cancel the order— he said he would refund the cost and that it would take several days. After a 2 weeks I called back and spoke to the salesman; he said the cancellation did not go through, he apologized and said he would do it right then and that it would take a couple more days to process. A month later it was still not taken care of and I tried calling again but no one had any idea what I was talking about because the order was never processed and the salesman was “out”. In the end, I had to call my bank and have them handle it through the fraud department. The customer service here is beyond terrible. STAY AWAY!

Hi i bought a Grey sofa at the Modani , Midtown , NY store. Paid close to $2,000 for it. Within two months the stitching in a couple of spots on the sofa were coming out. Indicating very clearly that the workmanship was definitely not good. On contacting the customer service I was told that the company ( Modani ) will not be able to repair, replace or refund completely but would do a partial refund of $ 500. I reluctantly agreed since I did not have any other options. However the refund was not made to me even after a month. This in spite of my repeated follow up. Eventually I contacted the store and got in touch with the new store manager, David Kahn. He was very responsive and proactive. He took the extra effort to see where the hold up was and got it sorted out. I got the refund within 2 days after I spoke to him. Appreciate his efforts. Thank You

Where do I begin… I was on Modani’s IG page and saw a sectional that I fell in love with. I instantly went to their website and started a chat. I left my contact info for a sales person to contact me and in 24 hrs my message was answered. This amazing store manager (Kamil Faour) from the garden city, ny store contacted me via text. She told me who she was and that she would love to assist me with my purchase. She spent the entire afternoon assisting me with my over the phone purchase and all the glitches that hinder a smooth transaction. She guided me every step of the way… I can’t wait to reach out to her for my future purchases. She offered top notch customer service professionalism and excellent knowledge of product. Thanks for today Kamil, I can’t wait to place my next order with you. Modani is quality at an affordable price!!!!!

I went to look at the couch/sofa at New York location. The staff there were on phone or sitting in front of the PC as if they had no intentions of helping customers. After looking around when I asked for some question they hesitantly got up. The furniture looks nice but the staff is really rude and incompetent. I was told that I can get 99 home delivery if I order from store or on phone. When I called they were like this particular item is not available at store so we ll have to ship from Miami. So 99 will only cover warehouse to warehouse cost. I was like I am ready to wait for sometime if its cheaper shipping but they had no clue when they will have it in nyc location. This was after I called the third time. If they really have no interest of selling stuff to customer they can just say so and I will gladly go to another location.

I wish if there was less than one star option. The workers are very rude and disrespectful.... don't know the value of customer treatment. We walked around the show room and they didn't even bother to walk with us. Stuck to their chairs and their smart phones are a bunch of grownups in their look but teenagers in their attitudes!! We were told the delivery will take place in 3 weeks and now we entering the 5th week and the sofa is still not here. What is worse, is that they don't call you in advance to let you know about the delay so that you don't have to take the day off from work. And they even get agitated when you call them asking about the delivery. I wish if I can return everything now. Made a major mistake by choosing my furniture from Modani and hope people will find a better place to buy furniture.

Ordered a bedroom set / office furniture / dining table on March 31. Roxanne Leon the consultant in NYC called and told me delivery was set for April 5 from 12:30 to 4:30. Called them several time to remind them they had to arrived by 4pm since condo would not allow them in. She assured me that they would come on time. Even after 5pm nobody showed up or called for updates. I called over a dozen time by river left me on the line or hang up the phone very unprofessional team. I will never purchase another furniture fro this company. If I can give you a no star I would. If I was purchasing cheap furniture a I would understand but paid so much for their unprofessional and incompetent staff.

Ordered set of dining chairs and a centerpiece for dining table. One of the chairs came damaged and nothing was done to replace it despite complaints. The centerpiece was never shipped and after much to and fro on the phone for over 3 months, staff agreed to transport it to the NJ warehouse from where i was to pick it up. But the staff kept 'forgotting" to include it in the shipment meant for warehouse in NJ. Long story short, I had to chase the item as it was not delivered, drive all the way from my home in NJ to NYC to get the item. Most dishonest staff ever! They just lie to save face when on the phone till you eventually catch them out on their own lies. Worst store ever!

I rarely write negative reviews but this one is necessary. Purchased 4 swivel faux leather dining chairs 10 months ago and they are absolutely unable to be cleaned with a damp cloth and/or the special cleaner that they sell at the store. These chairs are for a second home, hardly used, and absorb even the slightest scuff mark from a purse or a pair of jeans. Customer service is hard to access, somewhat sketchy, rude, offering zero remedy options, and clearly uninterested in receiving any feedback. A huge disappointment-DO NOT purchase any product from their faux leather line. Extremely poor quality and they do not stand behind their product.

WHY WONT THIS COMPANY CALL ANYONE BACK OR RESPOND TO THEIR MAIL INQUIRIES?!?!? I've tried to reach out to this company on 5 SEPERATE OCCASIONS via their online "help" on their website, called their contact number (during the posted business hours), written on their Facebook site, email, ..... AND NOTHING!!!! I just want some simple information on a product I want to buy. They must spend SO MUCH MONEY on marketing via Facebook, email, etc. only to PISS PEOPLE OFF! Not a fan of this company and I haven't even had the opportunity to purchase from them. I should really interpret this as an omen and forget that I even like this item.

Kamil was an absolute pleasure to work with! My phone call with him was extremely positive, as he is welcoming and knows his products. My purchase was quick and efficient and he scheduled my delivery for just a few days later. Working with Kamil will keep me coming back to Modani! I’ve purchased from Modani numerous times over the years for our home and our son and daughter have for their homes as well. We are very happy with Modani products. This mornings delivery of the Lanai Storage bed was seamless. The guys arrived early, were neat and assembled the bed quickly. Great Job! Thank You for such a great experience!

Their products are defective!!! I bought the Palerma Dining table and took delivery about 13 weeks ago. The finish started showing white streaking right away. I looked the other way, unfortunately, but now bubbles are appearing. The customer service person would not entertain an exchange, a repair or a return. Instead we were offered a meager store credit that would barely cover the delivery fee. They should stand behind their products and not make people pay extra for "protection". Buyer beware - they sell cheap quality for hi-end prices and DO NOT stand behind their furniture!! See the pictures for yourself.

They have a huge 5 floor showroom that has more than what’s visible online. We bought a marble top dining table here that seats 6 people that wasn’t visible online at all. They give you the option to buy the floor model for any piece for 10% discount. Affordable with good sales (our table was $700). Easy to order and only about $100 for white glove delivery and installation. They can do a free certificate of insurance if your building requires it. Delivered within a week. Also the sales person gave us her individual email and contact number and was super responsive to all questions.

Modani is a wonderful furniture store. I am so glad that I found them. Their prices are extremely reasonable and their furniture looks way more expensive than it is. Very modern!!! We love our sofa and everything else we bought from Modani. It looks gorgeous. The service is incredible. I loved working with Angela (the store manager at NYC location), she is very knowledgeable. She gave us very useful suggestions, answered my tons of questions and helped us complete our dream interior. Angela helped us choose the right furniture. I will definitely be purchasing from Modani again.

Don’t waste your time they promise 3 week delivery windows they can not meet. They are falsely advertising quick shipments to get people to buy. My couch was supposed to arrive today it never showed up. No one even bothered to call that there was an issue with my purchase (really glad I took the day off of work to be home for the delivery). After phone calls all day and wrong information given several times they offered a 10% discount on a March 17 delivery when the couch order was originally placed on Jan 17. If it sounds too good to be true, it probably is.

Thank you very much to MODANI FURNITURE, it is an excellent furniture store, the products are of excellent quality, contemporary and very beautiful, the customer service is the best and their work team is very professional, I love MODANI and I am very happy to have done business with them Special thanks to Alycia, Angelica and Gary from customer service. and to all of you if you are looking for contemporary, modern unique and high quality furniture look no further than MODANI FURNITURE they have it all I definitely recommend this store simply the best

Scam, run far far away. Purchased a sofa AND their ridiculous protection plan that they completely sold me on. Total bait and switch. The warranty DOES NOT cover accidental damage. And after you go through their third party vendor for the warranty work, they won’t do a single thing. Both the third party insurance vendor and Modani have been pointing me to go back and forth between them as if none of them wanted to deal with the problem. Note that the protection was a few hundred dollars. Total scam, save your money, DO NOT buy the protection plan.

I've been searching for a particular headboard I saw in a movie for months with no success. I was contemplating getting it made, until I saw it on the Modani website. I went into the E 19th st location and was greeted promptly by Christopher. He was attentive, yet gave us space to explore. He was knowledgeable about every piece of furniture we were interested in and showed us some pieces we never knew we wanted until being introduced to them. I walked out with the bed of my dreams and will definitely return for some additions. Great experience.

My wife and I like Modani furniture and we really enjoy coming to the 19th street store however we have not always had the best sales rep experience but today was different. Vito, whom works at the store is an amazing sales rep. He was extremely helpful and pleasant to work with. We’ve delt with other sales reps that were lackluster and you would think we were bothering them when we asked to be shown items. So, If you dig modern furniture, it’s a good spot. And Vito is a good guy who clearly enjoys what he does...major difference. Huge.

I can’t explain what I liked the most in this store: the furniture or the service. We saw lots of furniture stores, but this one stole our hart. The quality, the material, stile, details - all above and beyond. The manager of the store and all the team was amazing: super professional, fast, respectful and knowledgeable. Our manager Bay Melo made our purchase so easy and comfortable. Now I want to be Modani’s customer every time! Thank you, guys, for being so professional at this field

Poor quality furniture and poor quality customer service. Bought an L-shaped sectional black sofa that has come apart in every way imaginable. The couch is poorly made and stays in good shape for a couple of years max. Then the stitching starts to come undone. The pillows sag. The faux leather tears almost everywhere. Contacted the company and they were no help/did not care at all. Would never buy from this company again. They do not back their items. Be careful.

I shopped in the 57st location on 3rd Ave Alicia helped us pick a bunch of items for our indoor and outdoor selection. So pleased with my experience with her!!!! She was so patient and even stayed overtime for us! She took amazing care of us! She has amazing taste. Quality is amazing and they deliver and assemble! I am so pleased and I will definitely be coming back to her for more! Alicia thank you we loved your energy !!!!!!!!

I had Anna as a “salesperson”. I spend close to $40,000 there. The couch I ordered came severely damaged and they completely refused to get me a new one. Of course I had to file a lawsuit, unacceptable service and if you know very bad quality furniture. I would recommend maybe CB-2, very nice place good staff and most importantly hospitality and good service. Highly advise to stay away, just trying to help future customers is all.

Furniture is fine. Store location was good for my needs. Staff was reasonably helpful. Unfortunately, a price mis-mark credit that I was promised never materialized. This was after 3 store visits & two follow-up emails from me. Was repeatedly told by sales person that management had to process the refund. Sales person, herself, could not. Also told repeatedly that I would receive email & notification of refund. Never happened.

Stay away! I should’ve went to RAYMOUR or pottery barn. Even Jennifer furniture is better than their poor quality material on any upholstered product they have. They will offer you a discount for any poor quality product but will give you the run around until the “30 day” policy expires. They never replaced my damaged white verrier chairs. Every item delivered to me was flawed. The floor samples look better. Thieves.

The jury is still out on when we will be buying our new sofa, but no matter what our experience at this store exceeded our expectations and was exceptional. The showroom is beautiful and easy to navigate. Prices are beyond reasonable and designs are contemporary, without being overtly modern. Noela helped us immediately and is an asset to the company, and if we end up purchasing from Modani it will be because of her.

Modani midtown has the best furniture! We furnished my daughter’s whole apartment from there and it looks fabulous , great style and great quality! A big thanks to Kamil Ana and Albert who went above and beyond in their helpfulness and great customer service ! They are the best and we really appreciated all their help! We will definitely be shopping with them in the future for all of our furniture!

It was unfortunate that a couple of the items advertised on their site was not available, but the items I did order showed up in perfect condition. The delivery staff were kind and in and out in 30 minutes. The salesperson at the store was funny and upfront about everything - including the price. Definitely recommend if you're a fan of modern furniture and ease of order and delivery.

I have the bergamo sofa and it has been used for 2 years (technically purchased 4 years ago but it sat unused for 2 years), and the two main cushions have developed a very large sag. The couch is really uncomfortable to sit on at this point. I do not expect this type of breakdown in such an expensive piece of furniture. I highly recommend staying away from this furniture brand.

The delivery people are really really terrible. The don't answer the phone, the never return your calls, and they don't give you the idea what time they will be delivering. They sent me an email with incorrect delivery, after which I immediately called and tried to fix the issue and they forgot to bring the item in their truck! Avoid this store.

Shopping at Modani for our new apartment in Brooklyn was an outstanding experience. By the first contact with Gilbert until the manager it was an overall 10 plus treatment. The delivery team also. We needed to swap a couch because didn't fit out living room layout and it was done the next day. Definitely shopping there again. Five starts staff.

Bought couch, dinner table and chairs, accent mirror. The stuff looks good but all very poor quality. Within a week the buttons on the chairs fell off, the wood frame on the couch started to chip. Had to return the couch three times because the color was different between the different sections. Good prices, poor quality. Buyer beware.

Great experience at Modani Furniture NYC Midtown. Jessica Kraemer was very helpful in providing a tailored experience to find us the best counter depth kitchen stools for my apartment. They were very helpful in finding the best shipping price and accommodating the best delivery time. We are very happy with our purchase.

We literally furnished our entire apartment from Modani (Living room, bedroom, dining room) and could not be more satisfied with the results. Staff is extremely helpful and a pleasure to deal with, deliveries are punctual and fast, and furniture is very high quality. Would definitely recommend.

Extremely pleased with my purchases from Modani. The Bloom white sofa w/ ottoman and Edan buffet are stunning and absolutely worth the wait! Kamil at the midtown store in NYC is a pleasure to work with - professional, knowledgeable and he does not miss a beat. Thank you Kamil! Thank you Modani!

I’ve been shopping at Modani furniture for several years. The quality of the furniture at discounted pricing makes Modani a leader in furniture sales in Manhattan. With Modani, you don’t have to spend a fortune to get amazing quality furniture. I recommend Modani furniture 100%

Chris B. provided me with excellent customer service. He patiently listened to my issue and provided options for a solution which we were easily able to access and put in place. Chris B. made the whole process quick and easy which is why we love Modani. Thank you, Chris B.!

We’ ve just moved to a new house. We are so happy to buy our furniture from Modani. They are so beautiful and high quality.Love my living room sectional. From purchase to delivery the process was prompt and smooth.Friendly and helpful staff. We will keep buying stuff there.

Such a great experience! Kamil was so professional and easy to work with. We had to place our couch order on hold for a bit, and Kamil went above and beyond to accommodate and make sure we have what we need. Also, the delivery process was extremely quick and seamless!

A great experience! Especially with the interior designer, Adrian. She was extremely helpful and very knowledgeable. She made my purchase easy and fun. We'll definitely go back again because the experience was exceptional and the furniture is high quality.

The Modani team from Uptown New York did an excellent job helping me with my recent purchase. From answering my questions to placing the order, they made my buying experience great. Complete service from start to finish. The furniture is nice and modern.

The products and service here are top notch. Kamil has been extremely helpful every step of the way! We are super excited to have gone with Modani’s Hiro bedroom set, highly recommended from both a style and functional standpoint! 5 starts all the way!

sales people are not friendly and not willing to help. very high restocking fee that no ones mentions upon purchaes. and also item was delayed by a whole month and no one bothered to call and let me know. had to chase them down for days to get any ans

I love the products they sell and the people were very helpful. I did experience some issues with the deliveries as the couch came damaged or the wrong one was delivered several times. However, once that was all settled the actual product is great.

Barbara at customer service was very helpful and cordial. I have already seen actions being taken which reflect Barbara is professionally taking care of my case. I look forward to a speedy and smooth resolution. Yours faithfully. Marco Destefanis

I ordered my furniture through the phone and Diane Polla helped me all the way until my furniture got delivered. Received furniture in good condition and exactly how it looked online. Will definitely order from her again. Thank you Diane!

Don't you dare buy bad quality furniture in Modani!!!! I bought a dresser, a sofa and a bed from there. I spent close to 12,000 dollars there. The dresser in the room doesn't open. I called them to come and fix it. They said they charge

Shipping got a little delayed, but our furniture (a very versatile diner table) arrived in perfect conditions. Modani consultants were very kind and gave us all the information we needed through the process. Excellent service!

The worst quality and the worst costumer service. I purchased a bedroom set from them for over 5k. The bed and dresser fell apart in 6 months. The refused to fix or replace any of the broken items. Stay away from this company!

Ordered table sofa coffee table and chairs. They arrived on time as promised and delivery included handling installation (extra charge). Claire at the 19th Street store was well informed and arranged everything to perfection.

Ana was incredibly helpful with the phone order and to organize the delivery in record time. She flawlessly managed the shipment from beginning to end and followed up after taking delivery. Incredibly happy with the service!

I shopped in their New York store and received excellent customer service from Gilbert. The furnitures are moderately priced and very beautiful. My living and dining room were contemporarily styled with Modani's furniture!

Christopher was a wonderful guide and help me find the perfect couch. I even told other friends about this find. Service and Product are wonderful. They made it super easy to schedule delivery. Dont have a picture yet.

Best investment! Love the modern style! Everything is as expected and looks amazing in any apartment. The staff are so friendly and helpful. Fast delivery and reliable. Modani has become my number 1 furniture store.

I needed to move into an apartment in a week and thought it would take 2 months to get furniture. Kamil got me an entire apartment worth of furniture a week later on move in day. So thankful for an amazing job!!!!

Purchased outdoor furniture, pricing is competitive and quality is decent. Had some problems with the delivery (one piece missing and COI wasn't ready), communications with warehouse management was unpleasant.

I had a wonderful experience at Modani midtown. Omar the manager and Claire the design consultant were both excellent and extremely helpful in helping us select the perfect items. We will definitely be back!

We have bought several pieces of Modani over the years. It's well made, good looking and stands up well to lots of use. Their customer service has also been very good whenever we have had to use it.

I had a piece arrive that wasn’t operating correctly and Gary took care of my needs quickly and to my satisfaction. Great looking furniture and great customer service. I have orders from them X3!

Not our taste, but a large if slightly disorganized collection. Prices are certainly reasonable and they have a wide range of style options. Least pushy sales personnel in the neighborhood.

Really great stuff, we went in because we couldn't find chairs but they helped us. Vito was great and entertained us with some awesome stories from his childhood growing up in the city.

We found a great bed in here. Claire Guerre delivered outstanding buying experience, been very helpful and took care of every detail regarding delivery and assembly. Highly recommend!

I loved my furniture! Super comfy and very chic. The only downside was the 2 month wait period for it to arrive, but I got a huge discount during a sale so it was well worth the wait!

Excellent products and service! We bought the Nabu table and Camille chairs and they look fantastic in our dining room. I've seen similar pieces in stores for almost twice as much.

We love our Giorgio bed white and Giovani sofa grey Polizi bench white is exquisite for fine furniture Modani is the most so is NYC salesperson Kamil. You won't be disappointed.

A previous version of this review was posted to reflect a defective product. Since then, Modani has reached out and did everything to fix the issue. And now I am a happy camper.

I had furniture delivered today from Modani, which I love. However two pieces arrived damaged .Luckily , Jenece was very kind and efficient and is helping me get them replaced .

I love Modani. They have very modern furniture at half the price of other vendors. I've purchased several pieces from them over the years and they are very high quality.

We recently purchased a couch from Modani and the process went very well. The customer service was great from the store to delivery. I would highly recommend them.

Good experience with the staff and great delivery and assembly service. We got a couch 4 months ago, it’s already a bit worn out. Not sure if it’s worth the price.

I got a Tempo bed, Savina bench, Nelson sofa, and a rug! Staffs are very nice and i love the material and design at Modani! I wish i could have all the furniture!

Claire was superb. She was very attentive and understanding of finding a sofa perfect for a family with a baby. We were very satisfied and bought it right away!

Great experience at Modani! The store was beautiful, organized, and the employees were knowledgeable and helpful. We are very happy with our purchase!

Jenece was very professional and my issue was resolved in a timely manner. She has excellent customer service skills and is an expertise in her field.

We found a very nice bed — Tempo — gorgeous, well made and great price. Vito the design consultant is courteous and helpful; no pushy selling.

Vito showed me around nicely with warm welcome , the store has my dream furniture such as sectional sofa and dining table. Excellent quality!

I don't write reviews often, but this one truly deserves one. I will start off with saying I am genuinely confused about the mixed reviews

Kamil was absolutely amazing! Super helpful and knew exactly what I wanted. I will definitely be coming back for future furniture pieces.

Furniture from Modani New York is of excellent quality. Delivery is smooth and timely. Items look classy and and I got what I paid for.

Deliver was on time and had some minimal issues and Gary from customer service was great in helping me schedule and resolve the issues.

Great experience from start to end! Excellent quality, beautiful modern design and exceptional customer experience working with Kamil!

I’m really appreciated the costumes service. They are very consistently and friendly to help me to solve my issues. Thank you Grey !

Charlie's Designs LLC have worked with Modani furniture for years now. and we really like their furniture and costumer service!

Good selection of furniture at a good price. Kamil was very helpful in coordinating the delivery to fit with my schedule!

Kamil in Customer Service was great. High quality furniture. Really enjoying the purchase. Overall great experience.

Jenece provided great customer support and was able to address all my questions professionally and patiently.

Had an issue with my TV stand, but their customer service helped me out super quickly. Thanks Jenece!

very happy with service at Modani at 3rd and 57th. Kamil, the sales person, was extremely helpful.

Barbra in customer service and Fabian and May in the store resolved the issue quickly and fairly

Barbara was fantastic, very professional and helped me solve an issue quickly and efficiently

Loyal Client at Modani New York. The furniture is great and Claire Guerre was helpful.

Easy to work with. The item that we ordered was actually delivered early.

Barbara was incredible helping me schedule my assembly

Excellent customer service Chris B was very helpful