Mollys Florist is a Florist located at 15 Billet Ln, Hornchurch RM11 1TS, United Kingdom. It has received 60 reviews with an average rating of 4.5 stars.
Monday | 9AM-5PM |
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Tuesday | 9AM-5PM |
Wednesday | 9AM-5PM |
Thursday | 9AM-5PM |
Friday | Closed |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of Mollys Florist: 15 Billet Ln, Hornchurch RM11 1TS, United Kingdom
Mollys Florist has 4.5 stars from 60 reviews
Florist
"My family have used Molly's for many years, my Nan loved their flowers when she was alive"
"I ordered my Bridal Bouquet from this place and sent them a picture of what it should look like"
"Incredibly poor service and a rude delivery driver"
"Ordered flowers for my mum for mother's Day which never got delivered, was told flowers were left on the van as driver had forgotten them but advised the driver had now been sacked"
"My friends had some very sad news so I googled a florist that was closest to them, Mollys came up so I telephoned at 1"
My family have used Molly's for many years, my Nan loved their flowers when she was alive. I ordered from them for several occasions whilst living in the US and they are honest and accommodating, whilst delivering value for money. I find the quality of their work always above par and they have a knack for interpreting what you are looking for. The recipients are always pleased. My Auntie passed away very suddenly and I was unable to get out what I wanted to say on the card..no problem, Tina told me to What'sApp the message... perfect solution! The arrangement was exactly as I wanted Happy and sunny ☀️ I appreciate how hard it is to run a business in these times especially in the UK as everything seems to be closing. Molly's does an exceptional job for any occasion. Support a local business, don't hesitate to choose Molly's florist.
I ordered my Bridal Bouquet from this place and sent them a picture of what it should look like. I received some thing completely different with some bruised roses and greenery which I explicitly said I didn't want. When they arrived I was busy getting my makeup done, so unable to call them. I was flying out the next day for my Honeymoon so called them on my return. They basically said I should have contacted them on the day, even though I explained to them as the bride I was busy. They also claimed they didn't send out that bouquet as it was (I sent them a picture of what I received). Appalling after care service. A brides bouquet is once in a lifetime. I can never get back that day...Any brides out there, it's not worth the risk. Go some where else.
Incredibly poor service and a rude delivery driver. Ordered a bouquet, requested and paid for roses in there. Flowers were then delivered but we noticed that no roses or any proper flowers. Asked the delivery lady who said ' Dont have time for this, you want it take it if not stop wasting my time'. We were shocked and said we do not want them, she then stated 'Dont ever order from our store'. Spoke to customer service, who did not assist. Trash service all around. Response to Owner: We did, which is why we were so surprised to see the actual bouquet when it came! Issue however is with the tone of the delivery lady and the customer service. Stop putting the blame on the customer, just says a lot about you as a business!
Ordered flowers for my mum for mother's Day which never got delivered, was told flowers were left on the van as driver had forgotten them but advised the driver had now been sacked. They did offer me my money back but said I could have flowers delivered of a higher price but wouldn't be charged the extra but would be a couple of days when they had there delivery of fresh flowers so agreed to this. My mum today has phoned me and said flowers were roughly wrapped and upon opening them water went everything she was very disappointed as I am cos they were surpose to be a beautiful bouquet of flowers. I shall never order flowers from here again even though the lady apologized to me.
My friends had some very sad news so I googled a florist that was closest to them, Mollys came up so I telephoned at 1.35pm to ask if they could do same day delivery, I was told it was too late for that day but they would deliver the next day. I was asked how much I wanted to spend, I said about £20 to which I was told that deliveries started at £30 plus £5 delivery, I said I only want a couple of stems of lily's delivered, now I have no problem paying delivery but couldn't afford the £30 minimum to which I was told "oh well, thanks, bye ". Its good that they are so busy they can turn away an order even if it was only £20 but their customer service is rubbish.
I’ve been using Molly’s florist locally now for over a decade (supporting local businesses). I love the personal touch, beautiful arrangements, tailored to every occasion. Affordable options and much better to order directly than use an e-florist, better value for money, gorgeous arrangements, and all deliveries have been made on time! Great news they now have a website too!! I often like to have a look for inspiration inside and talk to their knowledgable and friendly staff, when I’m in the area, although anything specific I just ask and they let me know what’s in season. ⭐️⭐️⭐️⭐️⭐️
Ordered a tribute for our sister. Pointed out exactly what we wanted......in the book I was shown was a "grandad" one and I asked for exactly the same but saying "sister". Bright vivid colours, it summed up our sister's zest for life. We were very disappointed to say the least when it turned out to be plain white chrysanthemums with a few posies of colour on the letters. Looking at other floral displays for earlier funerals it was quite obvious which had been bought from this shop, because they were all the same! Not at all happy with this, not the cheapest florist around either.
I’ve used Molly’s Florist a few times now and have been very happy every time. The service has been top notch. Tina & her mum always go the extra mile and always give fab advice on what goes with what. When it was my son’s 18th birthday and I had covid and couldn’t get out and about, Tina, at very late notice, made up balloons for me and dropped them off. So accommodating. I couldn’t recommend them more. Thank you Tina & Molly’s Florist.
Molly's did 3 gorgeous arrangements for my parents Diamond Wedding. They went above and beyond to make sure they were fabulous. My mum loved them. ❤️Will get all my occasional flowers from Molly's in future, as my previous florist in Elm Park has let me down a couple of times. When it's a special occasion, you want the best! Thank you Molly's.
Thank you so much for the beautiful flower arrangements that you did for my Mum's funeral (5/7/21). We were so pleased with them all and especially appreciate you going being able to deliver the flowers so early in the morning to suit our arrangements. I can 100% recommend your business to everyone. We really cannot praise you or thank you enough.
Today I had the most Beautiful Vase of flowers delivered by this Florist ... The driver made it extra special and the flowers are just WOW ... These are for a celebration and this has just topped this and made it extra special now .. I will certainly be using MOLLY'S for all my future Flower needs .. thank you so much …
On Saturday the 30th January I received a beautiful box bouquet from your Florist my friend always gets me Flowers from Next but I couldn't believe the difference yours was compared too the next bouquets Thank you so much would recommend you too my friends in Hornchurch Thank to my wonderful friend Ann Pickering
Lovely flowers with polite and helpful staff! They were even able to provide an extra request, which was to sing for my Nan for her birthday as I was isolating and couldn’t personally see her myself. Thankyou Mollys florist for making her day! I’ll definitely be back.
I have always been so pleased with the beautiful flowers and service that I have got from Molly’s Florist. Tina is really helpful and will go out of her way to help you. I would highly recommend Tina to anyone who is looking for an excellent florist.
Always such professional, friendly experience at Molly’s florist. Tina and Rita have done flowers for my wedding, my nan’s funeral and general thank you flowers and balloons and I have always been so pleased with the service. Highly recommend
Thank you for the amazing wedding flowers you did for me 2 weeks ago they were amazing, better than I could of imagined, Thanks for all your help and advice I would definitely recommend you to all my friends,# Beautiful flowers
I was extremely disappointed with my flowers that I ordered, I researched all local all florists as this was a very special arrangement I wanted. £70 for half dead flowers! Very poor. Would not recommend.
Thank you so much for the flowers you delivered for my mother's birthday. She absolutely loved them! Really friendly staff and great value for money. Thank you Molly's florist! See you Mother's Day.
A friend of the family had this lovely bouquet sent to my wife for her 60th birthday from Molly's. After over a week it is still going strong. Outlasting others received that day. Very pleased.
Excellent service I didn’t get the lady’s name but she was so helpful, I ordered 8 sets of flowers to be delivered, all arrived on time and recipients were very happy Kind regards Kevin
Very polite and helpful, always have fresh flowers that last longer than any other shop Iv brought from in the past! Defo the best florist about will continue to you mollys florist
Fantastic service! 5*, Sue was so helpful with lots of options & choices, above all, Sue prepared&delivered all within the last hour of opening and on a Saturday! (Saved my life!)
I ordered a basket arrangement for my mothers 100th birthday. It is absolutely exquisite. I have used Mollys many times in the past and never been anything other than delighted.
Mollys florist is a great florist The flowers are fresh and smell lovely I recommend going to get your flowers from here they can deliver them to you instead of you going there.
I always enjoy coming into Molly’s as the staff are so friendly and helpful. They always know exactly what I need to put a smile on the face of people I care about. Thank you
We used Molly's florist to order some funeral flowers. They absolutely hit the brief and delivered a stunning tribute. I'd happily order flowers from them again. Thank you!
Mollys always goes that extra mile to make sure I get what I need. Their flowers and arrangements are top quality and last. I would highly recommend them.
Rude!!!!! Won't come here ever again. Will definitely stick to the 2 gorgeous florists in Upminster. You never know who your serving, remember that.
I've used Mollys Florist several times now and every time not only am i pleased with the display but so is the lovely lady who receives them.
Needed flowers 3 hours before a funeral and they were so helpful, was no trouble at all. Flowers were beautiful and a great price. Thank you
Beautiful flowers, fantastic service, one of the best florists around. Helped with all of my requests, nothing was to much trouble.
Excellent service from Mollys . I phoned last minute with an urgent order and they were so professional and helpful. Thank you
Beautiful number 5 floral tribute for my grandaughters birthday. Thank you so much, such Beautiful flowers
Fantastic customer service with a smile. The flowers and aragments are amazing. Will allways use. Thanks
Beautiful flowers ordered for a funeral. Really lovely flowers and great custoner service, Thanks to all
Beautiful flowers, amazing service, I wouldn't dream of going anywhere else for any floral requirements.
Thank you to you all. Such friendly and helpful staff will definitely use this florist again.
Fantastic customer service amazing bouquets thank you always the personal touch thank.you
Thank you for my fantastic flower arrangement. Always fresh and the flowers always last.
Lovely flowers, lovey staff and a very quick delivery. Thanks girls …
Lovely fresh flowers for both my parents funerals professional and helpful staff.
Great staff, always very helpful. Great prices . Would recommend 5 ⭐️
Beautiful flowers and the best customer service I’ve ever received
Always very helpful and always great flowers and arrangements
Great service ,beautiful flowers ,good prices …
Such a wonderful and delightful flower shop. Thank you!!!
Excellent service and excellent staff
quality service with a smile
Lovely Mother's Day flowers
Simply amazing!
Very helpful
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