If I could leave less than one star, I would. We unfortunately lost our grandad at the end of March. Since then, his credit card has been being used fraudulently. Luckily the card was cancelled quickly after we realised what was going on. We have recently acquired our Grandad’s personal artefacts and were utterly horrified to discover, via his tablet computer, that purchases from his Amazon account were ordered to be delivered to this pharmacy in the name of BELL SHADE, an employee here. This person has stolen from a deceased elderly man and SHOULD NOT be allowed to work with vulnerable people.

The service at this pharmacy is terrible. I called to order my medication by telephone. I was told to collect it a few days later. When I went to collect, they told me they had forgotten to order the medication and to come back the next day. The next day I called to check they had the medication, they said they only had half of my dose and to wait a few more days if I wanted to correct dosage. When I went to finally collect my medication and explained my disappointment at the service I received, the staff were rude and unapologetic. I won’t be using them again and suggest others don’t as well.

my grandparent has come to this pharmacy and on several occasions, has ordered over the phone , they made her feel as if she was in the wrong when they forgot her medication.This is the third time they have made my grandparent feel as if she was in the wrong.The staff were extremely extremely rude and unapologetic , they're becoming unreliable in their service , especially when some people are dependent on their medication. Horrible customer service . Don’t go here .

I called in to ask for help with an eye problem on Saturday. I couldn’t face going to the emergency doctor. The pharmacist was really helpful and also gave me lots of advice. Everyone was helpful and friendly. I haven’t been happy with this pharmacy in the last few years… one or two rude staff and a problem over opening times but I think things are improving and I do hope this continues. I will stay with them. Thank you for the help and a good experience.

I want to praise a member of your staff whose name is Nehali. She was extremely helpful recently when I asked advice about an eye infection. After looking at my eyes she sold me Chloramphenicol eye drops. The drops cleared up the infection as was confirmed by a GP about a week later. The GP was complimentary about the help that Nehali gave me. Thank you.

Rude staff and unable to give me my prescription for nearly 3 weeks because they initially didn't have it and forgot to order when they told me to come the following week. When I returned the week after they had no electricity and again were unable to give me my prescription then gave me attitude like it was my problem.

The lady at the till who served me today spoke to me in an extremely rude tone… her face was like thunder and obviously couldn’t be bothered. if this is how you treat customers then keep going and continue to lose business! I will not return there again!

Terrible service. Always late and take forever to bring medication in so that it can be dispense to the customers. I cancelled all my relationship with them and move to a different pharmacy.

Excellent service!! Prescription direct from Doctor. Lady at the counter was welcoming & cheery. Pharmacist was extremely helpful & explained clearly how the medicine should be taken.

Excellent service always. Both pharmacist and reception staff are welcoming, helpful, knowledgeable and kind. Very grateful to Niveed for always going the extra mile. Thank you.

Very professional knowledgeable friendly and welcoming Pharmacist who really cares about health and well-being of her patients I strongly recommend Mona’s pharmacy.

the best Pharmacy in town, the lady behind the desk is so nice and helpful. She explained and help me with repeated prescription. Brilliant!!! 5⭐ from me.

Definitely recommend this Pharmacy. Very professional, friendly and helpful. Nehali helped me today and it made such a difference. Thank you. Sandy

Excellent pharmacy. The staff are very knowledgable and always helpful. I am so pleased that this pharmacy is near to where I live.

Very friendly and helpful. The pharmacist Mona , is very warm and sorry she's not around as often these days.

I came with a wound on my leg and they did not help me, they told me to go somewhere else.

Can never seem to contact them when I don’t get my repeat prescription delivered

The new owners are amazing. Friendly service. Really happy now, but not before.

Very rude. despicable service

Great service !

Rude, unhelpful