Moonlight Natural Pet Store

395 reviews

935 E Hastings St, Vancouver, BC V6A 1R9, Canada

www.moonlightpetstore.com

+16045593680

About

Moonlight Natural Pet Store is a Pet supply store located at 935 E Hastings St, Vancouver, BC V6A 1R9, Canada. It has received 395 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday10AM-6:30PM
Tuesday10AM-5PM
Wednesday10AM-5PM
Thursday10AM-6:30PM
Friday10AM-6:30PM
Saturday10AM-6:30PM
Sunday10AM-6:30PM

F.A.Q

Frequently Asked Questions

  • The address of Moonlight Natural Pet Store: 935 E Hastings St, Vancouver, BC V6A 1R9, Canada

  • Moonlight Natural Pet Store has 4.9 stars from 395 reviews

  • Pet supply store

  • "We absolutely love shopping at Moonlight Natural Pet Store, From the moment we walk in the door, we're greeted by friendly and knowledgeable staff who are always eager to help us find exactly what I need for our poodle and our siberian"

    "Hands down the best pet store for all of your needs! My black lab wasn't eating her kibble (as lab owners know, VERY unusual to not want to eat food!) and we found out that she also had pancreatitis"

    "All the staff are nice and friendly"

    "Amazing! This is the greatest pet store I've ever visited, and with nine pets of four different species, I've been to a few"

    "Just had the BEST experience at the Moonlight Dog Cafe! We are visiting from out of town, and our dog is not feeling well, and not eating properly"

Reviews

  • Mike Fantuz

We absolutely love shopping at Moonlight Natural Pet Store, From the moment we walk in the door, we're greeted by friendly and knowledgeable staff who are always eager to help us find exactly what I need for our poodle and our siberian. The store is always clean and well-organized, which makes it easy for us to navigate and find the products we're looking for. This store has an incredible selection of high-quality raw and cooked pet food, treats, toys, and accessories. Whether we're looking for our specific brand of raw food or a fun new toy to spoil our pets, we know we can find it here. But what really sets this store apart is the exceptional customer service. The staff are always happy to answer our questions, provide recommendations, and even offer samples so we can try products before we buy them. And if they don't have a specific item in stock, they're always willing to order it for me. Overall, I highly recommend this pet supply food store to any pet owner looking for a friendly, knowledgeable, and well-stocked place to shop for their furry friends. Keep up the great work!

  • Samantha

Hands down the best pet store for all of your needs! My black lab wasn't eating her kibble (as lab owners know, VERY unusual to not want to eat food!) and we found out that she also had pancreatitis. After switching from food to food, my friend recommended Moonlight Dog Cafe and it is true what others say, the customer service here just blew me away! Eb is extremely knowledgeable and patient on teaching you the basics of switching to a raw food, and the results i've seen are just spectacular. My dog is VERY excited to eat food, her fur is shinier, and she is itching less! The absolute best thing is that since I do not live downtown, Eb will make a trip out to our place once a month with a months worth of food to deliver. We love this place! --------------------------- December 2019 Still the best pet store in all of Vancouver. Nothing has changed and they still continue to deliver the best quality food with the most honest and kindest customer service. I will never go anywhere else for my raw food needs. Thank you Eb, Jo and Christine!

  • R sloane

All the staff are nice and friendly. New location is bigger and I love the fact that they have more selections to choose from . Nice quality treats , gears and foods . Pretty much they have everything. If you want nice toys , harness , treats and this is the place to go . You will find a free street parking spot within a couple of blocks. About 4years ago, My dog had some allergic reactions to kibbles. It wasn’t seriously bad but obviously something was not right. At that time i was interested in raw food but I didn’t know what to do. A through-pets acquaintance recommended me this store so I decided to make a visit. Abe was so supportive . He even calculated the amount how much raw food I should feed to my baby. Thanks to him , the transition from kibbles to raw food was smooth . My dog’s allergic reactions disappeared and she is healthy now. They also have nice points system and that’s the good thing too . 20 dollars off using the points makes me feel like winning a lottery. I highly recommend this store !

  • Angela Young

Amazing! This is the greatest pet store I've ever visited, and with nine pets of four different species, I've been to a few. The selection, quality, and variety made me feel like a kid in a candy store. The raw products sold are organized with helpful visual guides displaying all the vital information of each brand, rather than reading it off each frozen package. I was able to figure out the best brand for my sensitive fuzzies. The staff are so friendly and helpful. When I had a question about a product they weren't certain of, they were immediately on the phone with the supplier to find out. To top off a great shopping experience, I was greeted by the fluffiest, friendliest kitty I've ever seen. I'm incredibly happy with my visit and my pets are possibly even happier with the result. I can't wait to be in Vancouver again to shop here again.

  • Holly MacDougall

Just had the BEST experience at the Moonlight Dog Cafe! We are visiting from out of town, and our dog is not feeling well, and not eating properly. The owner, and nutrition specialist, came out to spend over 15 minutes with us - and offer most appreciated free advice, a few free sample treats, lots of free pets and free attention to our beloved Golden Doodle! He didn't recommend anything we didn't need, so I didn't purchase 1 thing - BUT left with so much....We will definitely be back when we are visiting again - which is pretty often ;) THANK YOU THANK YOU THANK YOU ! ! ! It is amazing to find a special kind of business like yours, with people like you ! ! Thank you for everything ! ! ! and truly caring about your customers, future customers ... and the old guys ;) Holly and Dexter

  • Selena L

My dog started having seizures and before giving him medication, I wanted to try something more natural. I went online and I saw that CBD oil can help with pet anxiety and seizures. I try to call around and most major pet stores do not sell CBD oil as you need a license to do so. I called moonlight natural pet store and they sold it! I was excited because I didn't want to order it from online, I wanted it as soon as possible. So I drove in, the service was wonderful. The lady asked a lot of question about my dogs as I don't know anything about CBD oil. I've been using my dog on it, hopefully it will work but it's great that the store had that option available without having us order it online and wait. The people who worked are also seemed very knowledgeable.

  • R Young

I've been shopping with Moonlight Natural Pet store for past 6 months and they are by far one of the best pet store in Vancouver. The staff are very knowledgeable and helpful without being judgmental and pushy. I have a 17 year old dog who is very selective what he will and can eat due to health issues. Moonlight has been so helpful helping me find the right food for him, answering all my questions and even gave me samples for my dog to try before committing to a full sized bag. Also, they have one of the best selection of raw dog food in the city at decent prices. If you are looking to support a small local independent business, pls give this store a shot.

  • Phoebe Lee

LOVE Moonlight Natural! This is my best pet-related find in Vancouver, so happy to have them. Wide yet well-vetted variety of products/supplies that do only good for your pet, awesome and knowledgable staff, fantastic delivery times and service, great rewards loyalty program and very fair pricing. I couldn't rave more about Moonlight, whatever you're doing, keep it up! I love that they don't just carry any random item and only carry products they believe is good for your dog while maintaining a wide variety. They're like the Whole Foods for dogs, this is the only place I shop for all my dogs needs. Miguel is looking forward to his next Moonlight delivery!

  • Stephanie Sun

I have nothing but positive things to say about Moonlight. I have so much gratitude to everyone on their team for always caring so much for helping me find what I need for my pets. They go above and beyond anything I've experienced at any other pet food/supply store and I always recommend them for paw-rents considering dietary changes to higher quality food (of any format.) Their delivery option is really convenient and their points program is the best I've found (I may or may not have done the math to compare to other options =P ) I also appreciate how they listen and consider bringing in other brands, product categories, etc. Thank you Moonlight!

  • Scott W

Ordered dog food and a supplement online at 11 pm, well after they were closed. Free delivery and they did exactly what they said they would. Got it here the next day, called when it was on the way and when they got here. I'm adding to this. We were in here for the first time a couple of years ago, then went many months taking deliveries but never showing up in person. When I popped my head back in - without my dog - the owner somehow remembered who I was and my dog's name. I couldn't recommend them enough and the only reason we don't buy everything here is purely logistical - every experience is absolutely top notch, caring and genuine. Thank you.

  • Eric Lin

TL;DR: Fantastic service. Staff went above and beyond. Great selection of pet food, toys, accessories.Competitive price. We went at weekend to the store to check out one of the backpack for our puppy. The staff was informational and helpful on the selection. When our puppy wasn't really used to the backpack the staff even tried bringing some treats to help as well. Their products are very competitive price wise comparing to other stores around Vancouver. The place has a lot of selections in terms of pet supplies and a cozy seating area. Definitely would recommend visiting!

  • JJJ

A local gem, I’ve been going to Moonlight for about 7 years. They are a cut above the big chain stores. The owners Eb & Jo are super knowledgeable — they helped me to discover foods that work for my explosive ⚠️ terrierist when everything else didn’t work. We’ve been loyal fans ever since. As well as nutritious pet food & treats, they have the BEST selection of dog gear in the GVRD, which includes local brands as well as premium (e.g. Hurtta). They’re one of few shops that will deliver to the North Shore regularly, and the delivery communication is great.

  • aleksandra

I would like to thank the gentleman that was helping me here today. It was the best customer service I have ever received! I came in today asking for wet food for my 4y old cat who just had a congestive heart failure. The gentleman working today went absolutely above and beyond looking up the best food choices for my cat. He also was extremely sympathetic and left me feeling a a lot better about the entire situation. I will be forever grateful and will shop here again. I highly recommend this store! Their passion for pets and nutrition is unmatched

  • T. Lesiuk

I came across Moonlight Pet online while looking for some very specific dog supplements. They have a great selection of products that I have difficulty finding in Ontario. I placed an order online and my order arrived within a very reasonable timeframe. I had emailed about tracking with Canada Post and received a very pleasant and prompt reply with all the information I needed. Their flat rate shipping is great and I would not hesitate to recommend them for their great service and selection of products. I will be ordering products from them again.

  • DIVA MANGAL REALTOR

I have been a devoted customer for nearly three years, and I can't speak highly enough about their exceptional service. The knowledgeable staff has always been incredibly helpful, providing expert advice and guidance on canine nutrition. The quality of their raw dog food is top-notch, leading to significant improvements in my dog's health. Plus, the convenience of ample parking, especially before 3pm, makes every visit stress-free. I highly recommend this store to fellow dog owners looking for premium raw dog food and excellent customer service.

  • Hayley L

Staff is great and helpful, selection is really good. I really love this store, however the prices for raw pet food are incredibly high compared to other stores! I'm not talking compared to large chains either, other small local pet stores in the area have much lower prices. I was quite shocked. Like $15-20 more for the same exact product. I try to support local business as much as possible, but their price differences are outrageous so I will have to shop elsewhere. There's no reason to inflate prices that high, very greedy. Shame on you.

  • April

Above and beyond customer service. They always impress me. We had to stop going to Korna because of they always told us the food we ordered would come in. We would continually check and they assured us. Four times in a row, they lied to us. So when we discovered Moonlight Dog Cafe carried the same food and had such great service, we have never gone back since. They always have an extra box of food for us ready. We never have to place an order! They also sell the food we get (K-9 Choice Raw) in single serving bricks. Such a brilliant idea!

  • Ju, Hyung Joo Kim

One of the best pet supply stores in town with fantastic selection of raw food for dogs and cats. They focus on curating quality products with natural, local and wholesome ingredients so lot of the brands that cannot be found in big chains likes Pets Mart can all be seen here. All staffs are very knowledgeable and they provide a very attentive and personable service. They also do free delivery(over $50 of purchase, if I remember correctly) every Tuesdays and Thursdays which can be a true life saver. Really can't recommend enough.

  • Lisa Zhang

I highly recommend this store for your dog and cat needs. They have a large variety of raw food, and locally sourced treats, and goods. The owner, Eb, is very knowledgeable, and even when I asked him things he wasn't familiar with, he offered to do more research and get back to me with his thoughts and recommendations. Amazing customer service, above and beyond expectations... and read on if you want to learn about my experience switching from Kibble to RAW food!

  • Frederick Lin

This is our go-to pet store! We have been loyal customers for a few years now since the store first opened. It's great seeing the business succeed and they absolutely deserve it as is reflected by all of the positive reviews to-date. The owners are extremely knowledgeable and would not hesitate to listen to your questions/concerns about your dog and make recommendations. They also have a lounge area to sit and relax while your dog gets a bit of playtime.

  • Stephanie Lauer

I order things from here almost every month and they always ship the same day as the order which is awesome because then it only takes a day or two to arrive (cant expect anything better than that) !! So far my orders are always complete and never damaged! The only thing I'd change is adding free shipping to orders over a minimum cost like 100$ for example. If you're looking to order online pet supplies, I highly recommend Moonlight Dog Cafe Pet Store!

  • Meghan Forhan

My pup and I are sooo happy we found this place! The owner is incredibly knowledgeable and helpful. The prices for raw food are actually much lower than any other store in the city (believe me I’ve shopped around) and the selection is huge. By ordering bulk through Moon Dog I cut my dogs monthly food bill down by over 40%. By far my favourite pet store in Vancouver, there’s nothing else like it in the city. If I could give it 6 stars I would.

  • Dawn L

Remy and I have been happy customers of Moonlight Dog Cafe for months now. Chris and team are very knowledgeable and patient with all my questions as we transitioned to raw. The service is always top notch, and we love the convenient delivery and little treat bags. Selection is amazing and if they are out, things come back in stock so fast! Remy is my best little bud and I demand only the best for him and that is MDC! Paws wayyy up for MDC!

  • Naomi Leboe

Amazing experience. Fantastic products. Straightforward, honest, fact-based, extremely intelligent advice from a place of true care and compassion. UPDATE: My two senior dogs passed away on April 4/18 and exactly one month later on May 4/18. The owners could not have been more lovely and supportive. Even though we have moved out to the valley and we no longer have animals, I will still pop in to say hello. They are such wonderful people <3

  • Alanna Manning

We placed an order online for a coat we couldn't find in our dog's size anywhere in the East Coast. It arrived extremely quickly, within days, even though it was coming from the other side of Canada. He needs a coat on once the Fall hits so on rainy days we always had to cut walks short enough that his coats didn't soak through enough to make him get cold. He doesn't like the hood, but this was a great purchase and arrives so quick.

  • Emma & Miles

Absolutely wonderful experience over the years! Everyone at Moonlight Natural Pet Store is so helpful, knowledgable, and just all around wonderful. They really care! Their delivery service is outstanding and the delivery team also really pays attention to detail. I can't recommend Moonlight Natural Pet Store enough. Really happy longtime customer here. Thank you for being a big part of my beloved best friend's wonderful health!

  • Julia Luo

This is the best pet store ever! Literally everyone who works here is extremely friendly and helpful. Everyone goes above and beyond to help their customers. The selection of great food and toys for cats and dogs are amazing! They are great about giving out samples and making suggestions. We recently moved to Toronto. The fabulous owner, Eb, gave us sooooo much advise to help our move go smoothly. We miss Moonlight very much!

  • Merve Ayomak

I ordered many products from Moonlight in preparation for our puppy. The online experience has been a breeze. You can tell the products they carry are well-curated. Local delivery is easy to schedule and fast. We recently had a chance to visit the store, which was clean and organized. The staff was very friendly and helpful. Our pup even got a short training session with some yummy treats. Overall, delightful experience!

  • LB Seida

I really love this place. Darren and his staff are super helpful. I went there to try on rain coats for my Vizsla her size was sold out but they were able to order her size and it arrived in a few days. Also they have the BEST dog treats my dog won't even look at treats from any other store. Highly recommend taking your dog here. They even have a scale to weigh your dog so you know what clothing size to try on.

  • Kelvin Chan

Great service as always and great selection of products. The only reason I didn't come here as often was because it was located in downtown. Now that they are moving to east Vancouver near hastings and campbell(a couple blocks west of clark dr) it'll be a lot easier for me to get to. Great boutique selection of brands such as ziwi peaks, hurtta, sleepypod, westpaw, etc. Super friendly and helpful staff as well.

  • Josh P

Best pet store in the city. Owners are super attentive, quality of products are the best you can get, and they always go above and beyond. They do deliveries twice a week if you can’t pick up, and will even custom order items that they don’t have. They also reward customer loyalty with points and discounts. I am not affiliated, just a big fan that chooses to support a local business run by passionate owners.

  • Miyuki Hirai

My partner and I have been coming to this shop since we've got our little Mochi. This is by far our favorite pet store in Vancouver, BC. The owner is always very helpful and prompt to give any information about any queries. Mochi and I are very satisfied with their services and attention provided to the customer, very good selection of healthy pet products and fair pricing. Highly recommended!

  • Rose Valley White Shepherds

Thank you so much for sending the Ruffwear Dog Boots, the follow-up email for receiving the item and for the friendly way this online purchase took place. We had a bit of fun at first when she first walked with them however the moment she realized how comfy and warm they were she started running again. No more icy cold paws for her! And these are the first ones that actually stays on her paws!

  • Olga Galter

Really impressed with this place, especially during Covid! I order large quantities of raw dog food to be delivered, so it lasts a few weeks, and saves me the hassle of leaving the house. Friendly and flexible delivery, always accommodating my schedule. The only pet store I use since getting my dog, and its so nice when they remember his name :) Staff is always knowledgably and happy to help!

  • Christina G

Couldn’t find a US product anywhere in Canada, at least not for triple the price. Delighted to find it here for a very reasonable cost. A fantastic selection of supplements, delivered right to my door in record speed! I even received a phone call 30 mins prior to delivery to let me know that it was on its way. Excellent service and all-around experience! Would give 6 stars if I could.

  • Jennifer Fulljames

Love this little gem of a pet store, the energy is very cool! We walked in and were greeted instantly and Eb gave us some tips on helping form a positive relationship with our new rescue Wilson. He was super kind, very knowledgeable and just a really great person. We are definitely going to frequent this place for all of our pet needs! Thank you so much Eb and team!

  • Anna Pang

Moonlight Dog Cafe has a great selection of raw food, pet supplies, & products! I was really hesitant to start feeding my dog raw but after lots of research and some samples, I was able to find something that my dog liked (and within my budget)! 4 years later, we continue to support Eb & Jo and they've grown to be friends of ours! We cannot recommend them enough!

  • Daniel Chow

One of my two favourite pet stores in downtown Vancouver. Staff are always friendly and knowledgeable. Selection of dog accessories and treats change from time to time so we always come to see what new local goods they have. They also carry an amazing selection of frozen pet food and treats. Prices are excellent for the quality of the goods they carry.

  • Zuly M

Had a great experience shopping at Moonlight Natural Pet Store, the only store that had the rain poncho I wanted for my dog in his size. Shipping was great, it came quickly & the Packaging was great small enough to fit in my mailbox (small recyclable paper box). Great experience! Thank you & we wish your small business great success.

  • Ly N

Love coming here. Best petstore in dt Vancouver. If you compare some prices of the dog shampoos around dt the prices are better here. Food prices are fair too. This place is my go to for raw meats. Even bought a human gift fr here too. A cat coffee maker for a friend who loved it. Staff are knowledgeable and nice.

  • lori

Moonlight Dog Cafe is our go to spot for food and treats for our pup! They carry a great selection of healthy and well-sourced products. Excellent customer service and if you opt for their delivery option, orders always arrive in the expected timeframe. Love supporting such a wonderful small team and business.

  • Brenna Bezanson

Went in to get CBD for my elderly cat, the staff person I dealt with was extremely helpful and welcoming. After I'd told them a bit about how my cat came to live with me, they asked me to wait a second and came back with samples to give to my sweet old girl. Will definitely shop her again, and you should too.

  • Rachel Stolberg

Make this your regular pet store. Everything at moonlight you can tell has been thoughtfully chosen to be genuinely good for dogs and cats. They carry good raw food options, and they are not the highest prices in town. The staff are really knowledgeable and sweet, and make visiting a treat for us and our dog.

  • Ameena Hashmi

Amazing experience with the online shopping - Moonlight Natural Pet Store carries a very hard to find food (the only one my frenchie can tolerate without allergies). The product was shipped to Ontario and we got it within days at a very reasonable product cost and shipping fee. So grateful for this business!

  • Catherine Chandler

Speedy delivery! Ordered in the afternoon and received my order the next day (as stated on the website expected delivery). Text updates to let me know when to expect my order which were helpful. Also included a treat for my little pup :) Will definitely be ordering again and supporting this business.

  • Justine Louise

I placed an order after finding out I couldn't buy the CBD oil that I use for my cat directly from the manufacturer anymore. Moonlight had the oil for the same price and shipped it the next day. They also included a little treat for my kitty. Will definitely re-purchase from Moonlight!

  • S

Excellent per store, if your dog suffers allergies, there are plenty of single protein options in all types of dog foods to stir your needs. The largest selection of Stella and Chewy that I've seen and cheaper than downtown pet stores for certain items. Also, the staff is fantastic!

  • Lisa B

Friendliest and most helpful pet store in town! I took my puppy here and the staff were extremely helpful in making sure I got the right kibble for her by giving me like 6 samples of food to ensure it was going to agree with her before I made a purchase. I’m a customer for life!

  • Paula Baker

Moonlight was fabulously fast in getting my order to me in Ontario whilst on holidays! Thank you for the little extra treat for my black lab, Walt. He loved the dried salmon snacks! Felt like getting the same wonderful customer service when we go to your store! Thanks all.

  • A Ddelaa

Great selection of simple ingredient foods for a sensitive dog belly. Mine and my partners experiences here have always started with a friendly hello and an offer of help. Staff are kind and the products are excellent. We will still drive over the bridge to be patrons.

  • Jill Van Duyn

The Hunter Dog Collar I order for my dog arrived in just over a week, which is good for Canada post and considering that I am in Ontario. Moonlight has been a lovely company to order from and I will be visiting this site again to order more products for my dog.

  • Lynn Arseneault

Moonlight Natural Pet Store sent me out my order right away after calling me personally to make sure my address was correct. I received my product quickly and Bear enjoyed the extra treat they sent with my order. I am definitely going to be a return customer!

  • Manon Leger

Excellent products and excellent customer service! We order raw dog food every month and it’s delivered right to our door, still frozen, and always on time. Highly recommend this place to any pet owners looking for high quality food or products for their pet!

  • Mark Cheung

I always enjoy coming to Moonlight Cafe aka Natural Pet Store. The staff are genuinely helpful/kind and they have a very large selection of good quality raw food and treats and supplements. Really recommend going here for these reasons + it's locally owned.

  • Shannon Luttmer

This was a very convenient way of refilling my dog's CBD drops. The price was great and the delivery was easy. They even gave my dog a little bag of complementary treats which she loves! I am referring all my neighbours to this awesome local business.

  • Frederique Brisebois

Great shop if you are looking for raw pet food. Amazing selection including some that are clean (only the protein, no veg) which we needed to figure out a probable food allergy. Great service. Easy parking if you go outside rush hour times.

  • Kelsey Primar

Love this place! The owners are super nice, and remember us and our cat by name. They make great product recommendations and helped us find a food our cat liked when he was going through a phase of Fancy Feast withdrawal (We wanted to give

  • Sherine g

Can't say enough good things about this place. Extremely helpful staff, never been recommended things I don't need. Every time I bring the pup, he gets to enjoy the company of other dogs and there is a very comfortable seating area for me

  • Kerstin Grady

I love this place! I can't recommend Moonlight enough. Bar none the best resource I can think of for our furry family members, whether you're looking for food (awesome selection of raw options as well as non-raw), nutritional supplements,

  • Darren K

Used to enjoy supporting this store until recently. Purchased a new dog food for my dog. Did research on the food, the brand, and from other dog owners who are also clients of Moonlight Dog Cafe. My dog had an awful allergic reaction to

  • Angela Seguin

This store is literally FILLED with the best of the best in dog and cat food and treats. I absolutely loved seeing all the top end brands of foods, treats, chews and supplements! Very focused on top quality products for your fur babies!

  • Klara Rybicka

this place has some the best selection for great raw cat food and treats. You’ll have to make your mind up in which top of the line selection to make versus most conventional pet store that host a high volume of medium to lower quality

  • Danielle Job

Very good experience! Website is easy to navigate, checkout is quick. Product came very fast which is good because I had forgotten to order lol. Product is great! My pug has been using this product for a couple years and we love it. ❤️

  • Vicky Lewis

Thank you so much for your speedy delivery!!! I have searched for this product line for quite sometime and was extremely happy to find you!! My order was correct and sent to me in less than a week!!! I will be ordering again!!!

  • Leona Sancartier

The tracking system used by Canada Post was very effective and efficient. The item was received within the tracking time frame provided and the item arrived intact and undamaged. I was very pleased with everything. Thank you.

  • P T

The staff are kind and knowledgeable, I love shopping at Moonlight! Also they are wonderful with my reactive pup, we go in when it isn't busy and the staff are very sweet and patient with our anxious boy. We love Moonlight!

  • Cecile Vigouroux

This has been for Lily and me our go to place. They are very caring and knowledgeable. They give you samples when you want to try new raw food. Lily, the expert, highly recommend her grocery store to all her furry friends.

  • Livio Maynard

Bought online and it was delivered the very next day! I had a small issue with one of the items I bought but the store was quick to fix it! Fair prices and great customer service, so it's my favourite pet store in town!

  • Andrea Kastanis

Placing my order online was easy and it was great to get free next day delivery (based on the schedule). The delivery person happily took away the extra cardboard packaging from the order at the door, at my request.

  • Yee Jee Tso

Best pet food store I’ve ever purchased from. They have brands and foods I’ve not seen anywhere else, and our cat LOVES it!! Super friendly and helpful as well. Can do custom orders for that extra finicky pet :)

  • GSM SylVaincouver

The store is nice and it have lot of choices, cat nip is quality and cheap, I recommend the store I have lot of fresh food and a variety of meat fot dogs and cats, like kangaroo, camel, venison, rabbit, etc...

  • Ewa Holender

Great store with everything you might need, including a good selection of raw food. Local delivery was free and fast, with great communication so we knew exactly when it would arrive. Would highly recommend!

  • Carrie Luk

I've been ordering from Moonlight for the past while after seeing their selection of products they have. Great selection, delivery service, and amazing communication on rescheduling during the snow storms.

  • Adeline Harmer

The service was excellent. I called from Ontario as I couldn’t find the size of harness I needed in town. The lady was very helpful. I ordered online. Item was shipped same day & I received within 2 days

  • Jennilee Marigomen

The owner and staff are knowledgeable and kind to me and my dog. Definitely the best service we’ve received in a pet store. We love coming here. The store is bright, organized, has a great selection!

  • Alison Coupe

I ordered a lot of products from Moonlight Dog cafe, most recently I ordered some CanadaPooch dog jackets and CBD oil. The online experience has been amazing so far as they offered local delivery.

  • M S

I ordered all the way from Toronto for some dog treats that my pup loves! I was glad to see the wide variety of options and quick shipping Moonlight provided. Thank you again! (IG: RaisingRoxy)

  • CherylLynn

Ordered on-line. Received complete order quickly. Love the fact that a sample was sent of another of their product, which 2 of the 3 dogs loved! Will be ordering again from this company.

  • Miss Understood

People are awesome friendly and knowledgeable. Lots of inventory I buy CBD for my cat who was diagnosed cancer August 2020. It's helping so much . . . His symptoms have greatly lessened.

  • Mandeep Kaur

I ordered CBD for my anxious dog. I was so grateful they had local delivery and I got my product the next day. It was quick and easy and I love that I'm ordering from a local business!

  • Michelle Spelay

I would give moonlight natural pet store 100 stars if I could! The team is so helpful and understanding and truly provided the best advice for my dog. Amazing service, beautiful store.

  • terri petryk

MY PET FOOD WAS SHIPPED OUT WITHIN ONE HOUR OF MY ORDER. EXCELLENT PACKAGING AND SO QUICK ON DELIVERY. THANKS SO MUCH, THIS COMPANY IS A KEEPER IN MY BOOKS, THANKS AGAIN , FROM TERRI

  • Nicki H

Ordered online and received my package way faster than I thought I would! Great nail trimmers as well, I've been looking for this style all over and finally fount it here! Thank you!

  • Joanne Cola

This shop carries a specific item for my pup that I can’t find locally. I am located in Toronto and the shipping is quick and efficient. If only they had a location near my home :)

  • natalie kirmayr

Moonlight is awesome! I can trust that everything in the store is great quality and when in doubt if appropriate for my pets I ask their knowledgeable staff and owners for more

  • Rod Mykietiak

Very quick delivery and excellent service. I have been using this product on my 90 pd 7 year old Pitbull with arthritis for 6 weeks and he's acting like a puppy again.

  • Jenny Stachel

I'm so happy this store has the supplement I wanted! It is amazing but hard to find! Ordering was quick and easy and it came quickly! I will order from them again!

  • Rylen Moore

Not always the friendliest staff in the world, but reasonably priced food and treats! $70 for a 25lb box of chicken - can’t beat that deal at any other pet store.

  • Tahra Dennett

Extremely friendly and knowledge staff. Highly recommend going to them for all your pets needs. You can tell they really care about your pets and what’s best.

  • Joel de Chevigny

Delivery of product was fast as I live in Ontario and they even provided a sample treats of venison! Brutis loved them! Thank you for the great service!

  • Allan Saari

Very helpful and happy staff,had no problem putting the conversation they were already in on hold to ensure that I had the information that I needed

  • Gwen McFallon

Easy ordering, quick shipment, and they even included a special little sample of dried anchovies, which my pup LOVES! Will definitely order again :)

  • Brydon C

Moonlight Dog Cafe is one of the best-run shops in Vancouver. -The entire staff are great and perfect for this type of shop. When free, they

  • Morris Chapdelaine

Knowledgable, kind staff. This shop has EVERYTHING you need for a healthy and happy pet. Beautiful displays and bright, cheerful store.

  • P K

Shipping was fast and item was packed impeccably in an appropriate sized box. Very satisfied and intend to order from Moonlight again!

  • Miruna Alexandru

Once entered, never going anywhere else. Staff is incredibly knowledgeable, friendly and kind. The puppers and I love this place

  • Kelli Power

I placed an online order which was easy yo do through their website and my ordered was delivered in a timely manner. …

  • Shasa M

Great local pet store with a wide variety of products. Quick and easy local delivery and great staff. Would highly recommend.

  • Tracy Corwin

Amazing customer service and very quick delivery in BC. Will continue to shop with this business for my pet supplement needs.

  • Jose Quervo

Interesting pet store, but they don't carry Zignature Dog Foods. I had to go elsewhere for Kangaroo that my Great Dane eats.

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