Dennis with Mt. Scott Funeral Home was so incredibly helpful, kind, compassionate, and thorough in helping us through what seemed to be the impossible. We had just lost my granddaughter unexpectedly, and he was so wonderful in walking us through the grief to determine next steps and get through a truly difficult time. We had never buried a child before and felt overwhelmed and unsure of what we needed to do. Dennis helped us make a checklist so that we could accomplish everything they needed us to do, as well as knowing what we had to do over at Lincoln Memorial where she would be buried. He was super respectful. He even took the time to wrap the baby and bring her to a room so that I could see her (it was necessary for the Service to be closed casket, but I lived out of State, so this was my only chance to see my newborn grandchild that died unexpectedly at birth). Going that extra mile meant so much to me. We were able to navigate through the tears and sadness, pick out a casket that Jade could be buried in (without needing an additional vault), and receive the help we needed with putting together the Graveside Service and the programs. I designed the inside and back of the programs, and sent them as individual jpgs, and Andrea was kind enough to place them properly so they would print out. They turned out beautifully. We delivered a handmade dress, hat, tights, booties and a blanket and pillow for her to be buried with, along with a note to go inside her little casket. While we never saw her in it, I am sure they provided great care in dressing her tiny little body and placing her little head to rest on the soft satin pillow. On the day of the Service, Andrea arrived with baby Jade, set up the podium and guest book, along with the casket stand. She was helpful in directing the pallbearers and was very kind. We appreciated not only the compassion and helpfulness that was shown during this very unexpected time of grief, but also that Mt. Scott Funeral Home provides all of their services at their Cost for babies that die at birth, which really helped to $ave us money, and that was so helpful. This included all expenses -- the casket as well. What a kind and tremendous difference this made. We highly recommend Mt. Scott Funeral Home and are very, very grateful to Dennis and Andrea! We also respectfully and highly recommend Lincoln Memorial Park as a cemetery (with stunning views, no less), and Affordable Family Markers for the most cost effective and beautiful Family Markers. Please see related reviews for both companies. We are thankful for them all!

Do not trust Mt Scott funeral home with your loved one! When my son passed away unexpectedly, we gave them specific instructions to only release his ashes to his brother who lives nearby. We the parents live hours away. Our instructions specified NOT to release them to my deceased son's girlfriend. Wouldn't you know it, they gave them to her. The girlfriend went to meet his brother at a brewery. She put the ashes on the table and told his brother she was going to keep them and was not going to give anything of his to our family. They were NEVER married. When I found out, I called Mt Scott and asked why they gave them to her when they were instructed NOT to. They had no explanation for their behavior. A week later I was speaking to the girlfriend's attorney who said the girlfriend brought them to the funeral home and they have had them for 5 days. The funeral home NEVER notified us. When I called them and asked why they didn't notify us, the answer they gave me was "Well, we were waiting for the right moment ". The right moment was when they received them. They kept our sons ashes on a shelf and left them there! We were mortified obviously. I called the Oregon state department of mortuary and cemetery and reported them. I called Mt Scott funeral home and spoke to the owner, I asked her how she wanted to settle this matter, in or out of court. She replied "out of court, I will turn this over to my insurance company ". I never heard from her insurance company and every time I tried to reach her again, she refused my calls. Our entire family has been severely traumatized and has had to seek counseling. I have re-curring nightmares about this, his dad has had multiple heart issues and dangerously high blood pressure since then. He has been to the hospital and doctor many times because of Mt Scott's unprofessional behavior and failure to take responsibility for their actions.

In December of 2013, when I lived with my parents, my step father passed away unexpectedly less than a week before Christmas. I was on my way home from a bar when I got a call from a paramedic with AMR that my stepdad was found at the bottom of our basement stairs, and my mother couldn't talk. While the police and medical examiner were at my place, I had very little time to decide which funeral home would take care of him, as they decided it wasn't necessary for him to be autopsied. I worked for a business that provided services to many funeral homes in the area, so I felt comfortable using inside knowledge when chosing Mt Scott to handle the arrangements. Keith, my funeral director, was very kind, and so was Andrea. As people were happy and buying Christmas presents a few days before the holiday, I was standing in line at customer service counters returning presents to stores, in order to make sure rent was covered for my mom, plus living expenses (that's a very low feeling and additional heart break) Never once did I feel like any the staff at Mt Scott were about the money, and very accommodating, helping me feel a tad human. We chose cremation, followed by a memorial service at the funeral home, as our home was a bit small to accommodate the number of people planning to attend. My mom hates funeral homes, but their chapel was beautiful and very home like feeling, helping her feel at ease. Keith recorded a copy of the funeral onto DVD for us, though I have yet to watch it. It was greatly appreciated, and the kindness extended to us made a dark time in our lives just a little easier to navigate.

I was pleased with everything and everyone until the day before my Mom's service. We had to call several times that day asking about picking up the urn with the remains - no could provide an answer until late afternoon. The answer was they didn't have her remains and wouldn't for several days. This was two weeks AFTER she passed away. I understand that sometimes things get backed up however we were never told this was a potential problem. They were not upfront at all - we had a memorial at Willamette National Cemetery with an empty urn. We would have at the very least appreciated a heads up so we could emotionally prepare ourselves. I was incredibly disappointed.

Dennis was incredibly helpful and understanding. He was very professional and conducted excellent service. He answered all of my questions and concerns clearly and even went into detail on some things I was confused about. They took excellent care of my mom and she was beautiful for her viewing. Dennis was very thoughtful and caring and thanked us for our business. I would absolutely recommend to someone who lost a loved one and wanted them to get the utmost care, as well as being treated with the highest of respect from all of the staff here. They made this entire process so easy for us and I cannot thank them enough.

Mt Scott Funeral Home staff are extraordinary in their customer service. They thoroughly explained the process and helped immensely during this emotional family time. I've worked with Rebecca for the last couple of years on pre-planning stages through the final funeral service for my parents. I chose them as Mt Scott Funeral Home has been involved in the funeral services for family members as far back as 1970. They continue to provide a very valuable service to families and would encourage others to talk to them in your time of need.

Grandfather had things all prepaid so they should have known to speak with his grand daughters but didn't. It was so shotty compared to grandmas I was shocked. The guy doing yule made a really bad joke about how lucky person who got his truck was. This was a tender spot between me sister and I so it was like a slap in her face. They asked if anyone wanted to come up. I did want to but needed to compose self first and Wasnt given the time b4 they just rushed us out. I felt robbed of a very important moment to say goodbye

I’m 65 years old and have said goodbye to 8 family members over the years at Mount Scott funeral home. Last week we said goodbye to the 9th family member. As I entered Mount Scott funeral home a sense of comfort came over me. It was comforting to me to be there. The place where I knew it was safe to shed tears, to say goodbye. I am grateful for Mount Scott funeral home. It’s where I have instructed my daughter to bring me on that day we all face.

Mt. Scott Funeral home helped me take care of both of my parents. The staff was so caring and helpful. They have also helped me put together my own funeral arrangement for the future. Neither of my parents had made any arrangements for their own funerals and it was hard to make decisions during such a sad time. With my arrangements being taking care of, my children will not have that to deal with, thus providing me with piece of mind. Lisa W.

I used Mt. Scott for both my mother and sister. During these extremely difficult times, Mt. Scott was very accommodating, caring and professional. Both services were handled by one of the funeral directors, Rebecca Tjarrda, who from the beginning was courteous, respectful and comforting to our entire family. The entire staff is also very kind and helpful. I really appreciated their help and compassion.

When my husband died you did a wonderful job helping me to fulfill his final wishes. His homecoming ceremony was not only moving and touching, it was beautiful. He would have been very pleased. It would not have been possible without your help. Your assistance and comfort continued after his funeral. Thank you.

My grandmother's service was held here today and from start to finish the staff was very respectful and accommodating. They have a elevator so those who are handicapped can get upstairs to the reception area.

This funeral home is the best. Rebecca was amazing and was helpful planning the funeral in every possible way. My mom looked wonderful, the funeral folder was beautiful and the funeral event went perfectly!

5 stars We are truly thankful for your caring support. Thank you

Just saw y'all on an alien documentary on Amazon!

I mean it's a funeral home. Employees are nice.

Terrific spot for a first date!

Very nice people there