I received a phone call that my food has arrived, someone shouting down the phone about how I need to come to him because he is outside. Long story short, he's at a completely different address. I walked with my walking stick to find out he lied about the adress he was at. Then I had to walk back with a bag of food and a walking stick. No free garlic bread. Fried chicken nothing special. They lost a customer quicker than they made one. Fried chicken restaurants are 10 to a penny. 1 star knocked off for lying, 1 star knocked off for shouting down the phone, 1 star knocked off for making a disabled person walk down the street and 1 star knocked off for false advertisement (no free garlic bread on orders over £15). That leaves 1 star... The hard truth is that this kind of service is what one receives when spoilt children work for the family business.

Literally the best takeaway in Manchester. The staff are wonderful, they're always very pleasant and helpful. The food well what can i say? The food is incredible, literally I've not tasted traditional curries this good since i was living in Lahore for 2 years. The owner (I don't know his name) is such a lovely man, with a beautiful soul and a pillar in our local community. I'm going back to Lahore soon and it'll be the thing I'll miss the most about Manchester inshaAllah you do well and survive this horrendous crisis. Lots of love and peace in this hard time Jimmy

Stood around waiting 10 minutes at the desk to have my order taken. Then was told it would take 15. Then I came but the food actually took 50 minutes. I was the only person in the shop when I made my order. Should not have taken this long. Clearly prioritising online order. Everyone seems busy running around but yet I’m still waiting to for damn near an hour. Would not recommend.
Service
Take out
Meal type
Dinner
Price per person
£10–20
Food: 2
Service: 1
Atmosphere: 1
Recommended dishes
Pizza, Mix Doner Kebab

Ordered lamb sizzler the other night & enjoyed it so ordered it again tonight, what I got was the cheaper kebab at sizzler price, I've order from munch at least twice a week, I don't think they will be getting any more orders from me as I also pay for delivery & the drivers refuse to use stairs to 2nd floor (no lift) I have to go down and find them on the road,
Service
Delivery
Meal type
Dinner
Price per person
£10–20

I found a dead fly nestled underneath all of my chips. I only found this after eating all of the chips, after I found the dead fly I vomited all the food back up and took the burger back to show them, as well as a picture, for a refund. They refused me only for me to threaten reporting them to the appropriate agency, at which point they refunded me and didn’t apologise. Terrible hygiene and terrible customer service to match. AVOID.

Food was so pathetic and totally waste of money, first time been there, had chicken donner on nan bread, naan bread was burnt on some places and undercooked on some places, donner was little in quantity and it was had and very thin , infact there was hardly meat, definitely wouldn't go ever or never refer to anyone, very very disappointed, was very hungry now regretting
Food: 1
Service: 3
Atmosphere: 3

I have purchased a meal this evening for dinner and it contained a burnt food. The the other parts of the meal where good but the sizzler was burnt and when I phoned up regarding this they tried to say it wasn’t burnt. After putting me through to 3 different people finally the last one that I had communicated with better told me I was lying! Disgraceful customer service! I won’t be returning

Waste of time and money even microwave ready meal way better than this dry and rubbery doner, management even make people fool like it is how it is to be, ridiculous answer, munch is disrespecting food, serving non standard old food to customers. Old meat mixed with too dry dark, thanks for making my evening bad, hope they improve and get some food passion instead of money passion only

Ordered a burger and munch box tray (Donner wings and chips. Salad and sauce) Burger was dry. Not edible. The box was okay. The chips was the only thing that was decent. Price was not bad. But Donner meat was like rubber. The wings were not edible either. Dry and looked overage. Won’t be ordering again. The place has awesome potential.

First time getting food from here.Had a cheeseburger with salad. Worst burger, I've ever had. Really salty and absolutely tasteless. Quite a few bits of gristle in it aswell. Won't ever be going back. Too nasty.
Meal type
Dinner
Price per person
£1–10
Food: 1
Service: 3
Atmosphere: 1

Very bad service. The food tasted terrible and above all the guy over charged us for the food. They are displaying a menu on the board with prices but charging extra. When I challenged him he said those prices are old and the new prices are in a different menu. And the one particular guy were rude and arrogant

Would leave zero stars if I could Bought a lamb donner balm and it tasted absolutely horrible cold dry and the meat had a lot of bone in it or god knows what it was and paid £3.30 a lot for something that didn’t taste nice I’m very annoyed I won’t be going back again …

absolutely manky!! Who in their RIGHT MIND thought to themselves ... hmm this cheeseburger could really do with some MAYO? do you think I'm a monster?? Chips- minging and chicken tasted like dry ass. Would NOT recommend to anyone who doesn't have constipational issues. Vile.

Ordered Lamb doner with naan, the guy at the reception was very pleasant, the quality of food is ok. £4.50 for a good portion of meat on naan is not bad. Restaurant is very filthy can't think of dining in, was difficult to wait in the restaurant while waiting for my order.

Awful customer service. Walked in and stood at counter and staff blanked me as they kept walking past the counter back and forward. They were more concerned with a delivery order. A simple won't be a moment would have been something just blanked for 10 mins so walked out

These people are expert in making worst food. Total waste of money. Rubbish cold fried chicken dipped in oil. Frozen microwaved kebab. Left food on their table so they might learn a lesson. Staf rude. Stay away from this place if u wanna quality fresh tasty food.

The terrible food ... will never order again ...chicken dry doner is like rubber and customer service making people fool like cooking at direct heat means dry , seems to be unprofessional ,no food pasion only money makers mind...disappointment and waste of time

Shocking. Lies. Rude. Arrogant. Food burnt. Stale. Tasteless. Do not speak English. Very very over priced. They serve FRIES out of a packet. NOT CHIPS. Fish is mouldy and not cod. Fraudsters. DO NOT BUY AS OTHERS HAVE REVIEWED ON HERE.

Made a order for delivery from here as a one off Thought wed try it out Worst 30 quid spent ever.. The nans were off Warmed up The lamb chops were unedible and completely old and off The mixd kebab was dry lumps Avoid at all cost

Ordered dansak, which tasted NOTHING like dansak, no lentils, awful quality meat, rice was dry. Keema naan was one of the worst things I've ever tasted- would really not recommend the curries from here AT ALL

erm ....the kebabs were extremely grainy like they had bits of stone in them the chip nan I constructed after I got rid of the meat was okay but who wants to pay 12 pound for a chip butty …

Ordered chicken doner naan and the portion was incredible chicken strips and pizza was good for the price, milkshake tad bit overpriced. But overall good, will defo order the naan wrap again …

Pizza was great and quite reasonably priced, would rate 5 stars if it didn't take so long. Other than that, great!
Service
Delivery
Meal type
Dinner
Price per person
£10–20

The donner burger i got was disgusting and was like cardboard. Asked for spicy biriyani and we couldn't even eat it. The young guy who served us was good and is the only good thing about it

Just an ordinary place . Prices are higher.
Service
Take out
Meal type
Lunch
Price per person
£10–20
Food: 4
Service: 3
Atmosphere: 3

Honestly, the worst pizza I've ever had in my life. It smelt like feet. I got a bottle of water aswell and even that tasted like scummy pond water. Fuming. Avoid at all costs

Lots of choices, very nice staff, very busy
Service
Dine in
Meal type
Dinner
Price per person
£1–10
Food: 5
Service: 4
Atmosphere: 4

Today we bought 2 burgers 2 extra chips and 7_12 inch pizzas for 30 pounds! However, burger was overcooked and chips was full of oil. Not worth of money. Pizzas were ok.

The most discusting food I ever tested. staff terrible service. The so called Pizza was a joke. Kebbab seen better days literally I throw the food straight to the bin

Would definitely recommend them my 8 year loves the food from here and we always get chicken wings meal.
Food: 5
Service: 5
Atmosphere: 5

Ordered doner kebab from here and it was cold and dry and tasted horrible . Never coming back again.
Food: 1
Service: 1
Atmosphere: 1

Not the best. Or the cleanest. Or the most popular. Does the job.......and sometimes it send you to the toilet 38 times in 4 hours. Go at own risk …

Delicious Biryani, my children like the chicken wrap and chicken burger. Good price . Free delivery. You need to improve Pizzas and Kebabs. Thank u

Very tasty food. Not even pure Indian restaurants have the taste of the Indian dishes available at munch. Very reasonable prices Highly recommended.

Total waste of time ..., dont bother ...., waited ten minutes and not one of 6 staff took my order only to get abuse and told to go somewhere else

Bakwas customer service they don’t know how to speak with customers
Service
Dine in
Meal type
Other
Price per person
£1–10

Very ignorant staff,donner kebab had no sauce, tasted disgusting, uncooked. Nan bread Rock hard, just horrible. Never again …

Always the Highlight when going to drop off or pick up my daughter from Uni...now shes finished i need an excuse for the 170 mile round trip.

The food is the only good thing about them and even that isn't amazing... there staff don't even know their own menu and are extremely rude.

Its nice food. They have increased their prices after the corona which is not nice. And the persons taking order can do with a smile aswel.

Order from here all the time, always 10 mins early, curries are spot on with the spice, delivery drivers are legends and it’s fairly cheap.

Dirty! Avoid at all cost. I'm sure they serve the same chicken from the night before or the oil needs cleaning. The owner is tight aswell.

The kebab cannot taste what meat in it. The rice smells like leftover not fresh. It’s the worst burger I have ever had. Rubbish food.

We used to leave near Munch and we would go weekly. We live just a little too far to get it delivered now but we genuinely miss it

This is my first and last time because the pizza I ordered which was peri peri was soggy because there was more spicey vegetables

Abysmal service and the food was just as bad. Avoid.
Service
Take out
Meal type
Other
Price per person
£1–10

Food is general coustomer service very bad there faces look like they are forced to work don’t want to come again …

We love the food here,especially fish and chips, special rice and the lamb curry asian taste called handy which is delicious

THE STAFF ARE RUDE AND UNPROFESSIONAL, VERY INPATIENT, the food how ever is nice but staff are very unfriendly and rude!

food was cold, asked for a replacement was told 15/20 minutes 2.5 hours later nothing!! dont waste your time or money!!

Food very cold and dry I bought chicken burger meals the chicken is like stone don’t avoid this takeaway to be honest

Very bad food and customer service. I will never use it again. I have paid 10 pounds and had to throw it to the bin.

Tried this place for the first time and i would deffo recommend, food was fresh and the delivery wasn't too long.

Very average. Staff seem disinterested. Pizza lacked flavour and the cheese tasted cheap. I wouldn't go again.

Very bad customer service. No manners I've been there few times and different ppl served me. All bad mannered

Orderd a pizza from hear and bit into in and there was mold on the under heath never order from hear horrible

Their kebabs are really fresh and tasty with a hearty flavour of charcoal. Rice dishes are not upto par8

Cold food and the chicken tasted old. They need to change the oil despretly. Horrible. Waste of money.

Dreadful, don't bother, awful. How do places like this stay open?
Food: 1
Atmosphere: 1

This place is great. Don't be put off by the decor. The menu selection is huge and food always tasty!

Tasty food nice customer service don't bother some stupid comments some people never happy 10/10

Good customer service, helpful staff. Food was good and generous portions, had loads left over.

Literally does the best chicken tikka masala and spicy chicken wings!! Love this place! …

Best thing about this restaurant is the portion size everything else is okay keeping it …

Disgraceful food..waited an hour for delivery..no apology..overpriced.. do not eat from here

This place knows how to marinate their food,, this mixed tikka sizzla is on another level

First time I've used this place great food and helpful and pleasant highly recommend here

Food quality and quantity not good enough. Dried chicken. Not adequate sauce and salads.

Care for their own only U r invisible if u r not their kind Very unclean and uninviting

Discusting food no customer service what so ever!! Will be reporting it to food hygiene

Forgot pizza and drink and worst kebab ever..non existant salad and meat like dog food

If you want a chicken burger meal with a bit of covid then this is your place …

Bad service, the guy at the counter touch my tikka kebab with no gloves, dirty hands

They Don't know how to make pizza, taste less low quality chicken. Waist of money.

Never order anything from here food is nasty and phone staff get your order wrong

Good food but hygiene not very good the staff need more training about hyviene.

It’s my first time I’ve had the food it taste Mingling never Again Eating there

Just got pizzas from here excellent quality fresh and hot. Well worth getting

One of the best halal chinese place i have visited. Would definitely go again

Great food I really love it I didn't have much complaints it would be 8/10

First class pizza,excellent value and speedy delivery. Alan Western isles

Really good, i was rather suprised but the chicken wings are soo good.

Food was not bad but customer service really needs some improvement...

Just got a seafood pizza... First class would go again if in the area

Had the lunch time lamb doner very tasty and with a can for 4quid

Its ok. Cheap and cheerful. Free parking & cash machine outside

Chicken wing taste no good, only spicy. Donner is just soso

One of the best chicken burgers I've had. Better than KFC

Sometimes the food is good but not always

Chicken wings and lamb chops are great!