Unfortunately I have to give a one star to even get my review posted. Doesn't deserve that ! I called this store to see if they do repair on vacuum tube amplifiers and dont know who I spoke to ( I'm thinking it was the owner ) and he proceeded to tell me its a waste of time !!! The old amplifiers are not worth repairing and will not perform compared to the Audio Research amplifiers. I was Shocked he was spewing this garbage simply because they do not do repair and thinks its a waste of time repairing older equipment ! WOW was shocked. This attitude is what gives high end audio a bad rap ! Why anyone would buy anything from this guy with that attitude is beyond me. I have been in this industry for over 45 years selling some of the finest in high end audio and WOULD NEVER talk to someone like that and tell them they are wasting there time and is not worth repairing. So I guess that means if its not a "Audio Research" amplifier ( which honestly I'm not a fan of anyhow) your wasting you time repairing OR for that matter listening too ! Sr if you see this post my suggestion RETIRE !! Cause you have the wrong attitude ! Addition : to your response to my review ! No this IS NOT a “ Fabricated” review ! I literally called you and asked if you do repair on vacuum tube amplifiers and proceeded to tell me it’s a waste of money because it wasn’t a “ Audio Research Amplifier” ! There old and tired sounding ! I was literally in shock ! There are tons of great sounding vacuum tube amplifiers that are amazing sounding and have an incredible reputation in the high end audio industry. I wasn’t Angry until I heard you spew this nonsense. I have sold the very finest in high end audio and some of the premier high end stores in the country and would never say anything remotely like that to a customer. I also have never disparaged any other brand of equipment because first there a number of excellent sounding high end products and no one dealer can sell them all. This is a problem with many high end dealers who talk bad about brands they don’t sell. First sign of a bad salesman and any store that would allow that I would never do business with. That is not what high end audio is about. So no this is not a “ fabricated story “ ! Doesn’t apologize but tries to discredit my comment and review. Tells you about the mans character ! I simply wanted to see if you repair vacuum tube amplifiers and you sir are the one who said that to me !

Music Lovers Audio First of all let me thanks Spencer who helped me to install my new stylus cartridge professionally to my ClearAudio turntable. It works perfectly with my sound system. My first time visit was 5 years ago and was also cartridge installation with Jacob who was highly trained by the ClearAudio company. He did a fantastic stylus installation job to my turntable and my cartridge lasted over 5 years. I respected him as an expert professional in audio equipment. I would called him for help when I have questions in my audio system upgrade or improvement needs. This is the second time I came back to this long time Super Audio store. I really like this store and their services with professionally trained personnel on site to help customers’ needs. Spencer is very nice and polite in welcoming me to the store and very happy to help me. His dedicated skills and working patiently on my turntable made me really appreciate his time and workmanship. He would readjusted anything he was not happy with what he sees or measured not to his expectations. The other staff are nice and customers oriented, listening to what customers want them to do. This is a high end audio professional store so they require customers to make appointment therefore each customer walls into the store would be served accordingly and not leaving customers without help or service. I feel so lucky that I know this store and will continually use their services as I need. Thank you Music Lovers.

Ok so lengthy positive review ahead... but please read on!! This last Friday Scott showed my friends and I around the studio. We listened to tons of equipment and it was an experience I will not forget. Two things that stood out to me: I've been heavily involved in music since I was 4 yrs old and to experience that quality of sound and be in a place where people are so dedicated to furthering the love of simply listening to music was amazing. Secondly, I also work in sales. I understand time is everything and it can be frustrating feeling you are wasting it on customers who have no intention of buying. Either way Scott gave us top shelf treatment and respect. No question was unanswered and no demonstration was cut short. It, not only, made us feel great but also allowed me to check my own integrity and make sure I'm giving that level of effort to every one of my customers. In short, if I am ever in the market for high end audio, Scott will be the person I call. His love for what he does and his customer service sold me. From myself, my fiancé, and my friend, thanks again. Hopefully we can stop by again sometime. TS

Odd experience, the owner said hi but was talking to another person so I quietly just looked around at their beautiful gear. He then said I couldn't have my backpack with me and asked me to put it on a seat by the entrance which I was fine with (just got off a work cnf). Then he proceeded to ask me a few questions and said "we don't just let anyone in here, we ask them to make an appointment". I get it, they don't want to waste their time if they think the person isn't a buyer or in my case, I made it clear I was from out of town visiting for work and had a flight that night. I recommend the owner updates this to indicate it's by appointment only (assuming this is in fact true). If you live in the bay area highly recommend you make an appointment and check out some gear, you will realize a whole new dimension of audio that you didn't think existed, especially with the gear they have in stock!

Decided to check this place out on a whim, since I'd never been able to find a place to audition nice headphones before - best audio-related decision I've made in a long time. The staff were super friendly and eager to let me try on a bunch of different headphones (Focals, Sennheisers, etc.), and offered suggestions and insights based on my preferences. We also ended up having a pleasant conversation about headphones versus speakers, and I got the chance to stay past closing just to experience an absolutely awesome speaker setup with some tracks picked to match my preferences while showing me just how good audio can get. I seriously walked away from this place elated and with a newfound perspective on consumer audio, and I'm really glad places like this exist, being run by people like the awesome staff here. Make it a point to check Music Lovers out, you won't regret it!

I recently (2 months ago?) purchased a demo pair of Vivid loudspeakers and had a fantastic experience working with Spencer Giel. He is perhaps the nicest and most patient audio salesperson I have dealt with. We visited 3 times to make our final decision, Spencer set up the demos and allowed us a lengthy listen to evaluate including comparisons with other speakers at the store. During one demo I had concern that something was not sounding right, Spencer patiently investigated what was a loose connection. There were several follow-up phone calls and emails for various issues - my friend left his work badge and Spencer mailed it back to us, Spencer noticed a problem with a binding post, and we had warranty and other questions, and Spencer replied promptly and thoroughly to all communications. Highly recommended!

What an amazing place! I'm a younger guy, and was wearing a backpack when I walked in here - in other words, I am not and did not look like someone who was about to drop thousands of dollars on audio equipment. And like any super high end store, you never know how you are going to be treated when you're clearly not a target customer. But everyone at Music Lovers was so excited to show me around, show off the unreal listening rooms, chat about the 4k television sets (wasn't even aware you could buy these yet) and take me through the merchandise. What a great place, and if I'm ever in a position where I want to spend a couple of paychecks on audio stuff, this will be my first stop. The owner is just great, knows his stuff, and wants you to fall in love with high-fidelity music.

One of the best stores I have ever walked into, and it's all thanks to the beautiful people who work there! They allowed me to audition their headphones, helped me out with anything I asked, heck, they even offered me some food! They were super nice from beginning 'till end, and it was an absolute pleasure working with them and buying from them. I cannot recommend them enough. If you are in San Francisco, and you are a music lover, then do yourself a favor and visit this store, because it's true to its name.

This is a review for the eCommerce side of the business. I ordered a Cambridge Audio CXA61 from Music Lovers Audio at 9PM on Thursday night. It was dispatched on Friday and it turned up on Tuesday morning. Better yet, shipping was free, which on a 20lb package, is great. A very pleasant transaction with no hiccups. Thank you!

I spoke with Mark who helped me though a tough situation and made the entire purchase a breeze. His guidance and expertise was evident and such a nice person to boot. I so appreciate this business and know I will be back again and again.

I bought my first HiFi system from these guys this weekend. Harry spent hours with me trying different speakers and answering all of the questions I had. He was extremely helpful and I ended up with a system I’m very happy with.

Very homely vibe inside, incredibly nice staff who will help you find anything and even let you demo equipment. Staff are friendly but also very knowledgeable.

Andrew was amazing, and went above and beyond to help me out. The store is phenomenal, and I can't wait til I have a another reason to go back!

They treated me really well, showed me some great entry level high fidelity gear and I'm super pleased with the speakers.

Great store with an amazing selection of equipment and a friendly staff that knows what its about.

Great selection of audio products with a beautiful showroom. Customer service is great.

excellent, great atmosphere, great attention

Great selection of headphones to try.

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