I bought a 1-month subscription for my boyfriend and only after telling the owner that it is a gift that he reluctantly signed off on a form for me, with the note that the plan will start when he (my boyfriend) comes. He asked me if he will come the next day, I said maybe not, maybe over the weekend or something as I did not know when exactly. So the guy told me again that ok it will count from when my boyfriend shows up, without saying anything further. It just happened that my boyfriend injured himself playing football a few days later, so he couldnt go to the gym until 3 weeks after that. When he showed up at the gym, not only did the guy there kept him waiting and ignored him at first, when he actually showed him the receipt of the subscription, he simply rejected it, saying that it has expired - while there is absolutely no indication of expiration date. My boyfriend tried to explain about the injury (and he still had the airlock in his feet) but the guy there insisted that if he can see the medical certificate then MAYBE he can give the 2 weeks (out of the 1 month that I have paid). I just simply dont understand the logic here as the gym was not full or anything, plus the guy I bought the membership from didnt say there was a limit to the time when this is valid. This was definitely annoying but the bigger issue we had was his attitude: rude and absolutely no sense of customer services, no intention to help or serve whatsoever. Basically he just didnt want to deal with our case. We actually paid for it and it was not like we are asking for a favor or a refund. Thinking that it might have been miscommunication as we spoke English mixing with some basic French words, we then wrote an email in French to further explain the situation but it’s been 2 weeks and no response. I cannot tell about the quality of the equipment, simply because (we) were not given the chance to try it, but the quality of the gym itself, in which the customer service plays an significant part, is absolutely poor. Totally not recommended just based on the unprofessional attitude.

Great people, staff and members. Personal training and group fitness courses available. Equipment kept in great condition and never a wait. Price very reasonable (for Geneva). Compared a lot of gyms in the area and this was by far the best.

Comment s'inscrire quand il n'y a personne au comptoir à 12h et 18h? Responsable désagréable au téléphone... Passez votre chemin

Très bon club, un vrai dynamisme qui donne envie de revenir ! Les coachs sont top et connaissent leur sujet !

Old school et convivial ! Prix intéressants et matériel présent. À tester sans problème.

Joli petite salle de sport, rien à voir avec les grands Fitness

Nice gym, mixed whit old school style and modern machinery.

J’adore la gym mais c’est difficile de envoyer l’emails

The best club in Geneva!

Top club in geneva

Excellent

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