Doncaster Myer is truly a gem when it comes to exceptional customer service. My recent shopping experience at this store left me thoroughly impressed, and I can't help but sing its praises. First and foremost, the staff at Doncaster Myer are the epitome of professionalism and friendliness. From the moment I entered the store, I was greeted with warm smiles and a genuine willingness to assist. Whether it was helping me find a specific item or providing fashion advice, they went above and beyond to ensure I had a pleasant shopping experience. What sets Doncaster Myer apart is their attention to detail. The employees are incredibly knowledgeable about the products they offer, and their willingness to share insights and recommendations is greatly appreciated. It's clear that they are passionate about what they do, and it reflects in their interactions with customers. The store itself is beautifully laid out, making it a joy to browse through the various departments. It's always well-maintained and organized, which adds to the overall shopping experience. Additionally, the range of products available is impressive, from high-quality clothing and accessories to home goods and cosmetics. Doncaster Myer also excels in accommodating customers' needs. Whether you're looking for a specific size, color, or style, they go out of their way to ensure you find what you're searching for. Their commitment to customer satisfaction is truly commendable. Moreover, the sales and promotions at Doncaster Myer are quite appealing. They often offer great deals and discounts, making it a fantastic place to shop for quality products without breaking the bank. In summary, Doncaster Myer's customer service is exemplary, setting a high standard for other retailers to follow. The dedicated and knowledgeable staff, the well-organized store, the extensive product range, and the commitment to customer satisfaction make it a shopping destination worth visiting. I can't recommend Doncaster Myer enough for a delightful shopping experience.

I went in today to purchase some shoes, a belt and a watch for my wedding. We'd bounced around a few stores in Westfield trying to find shoes that matched my suit, including Wild Rhino, David Jones and Florsheim. When we got to the men's shoe section in Myer, Joanna was immediately on hand to offer support. She found a pair that matched the suit perfectly, she got some dress socks out to try them on, then she found a belt to match (and offered to shorten it to fit me better). It was the perfect customer experience, enough for me to call ahead next time I need shoes to specifically check when she is working. She was brilliant. The same can be said for Georgia in the watches section, who was busy when we arrived but kept in touch and came straight over to help as soon as she was free. She helped us pick out some perfect watches, and she was very warm and complimentary of the suits we've had made, and wished us the best for the wedding. They were so good at their jobs that I felt I needed to write in and compliment them in particular. Thank you both for a great experience!

I was at Doncaster Myer Childrens Department today when my 4year old needed to use a bathroom. I went to only parents bathroom same level, when to my shock, I saw that kids bathroom was used for storage of online orders and sign was placed in front of the doors advising customers to use nearest parents bathroom next to Baby Buntings which is over 200m away. Any parent with small kids, prams etc could not possibly make this happen without an accident taking place. How selfish and with NO customer service in mind has management made a decision that it’s more important to store orders than to have an operational bathroom facilities. Also by law and based on square footage, retail like Myer is required to provide bathroom facilities, management can not just make a decision to close it and use it for storage during a busy season! Unacceptable, unbelievable and appalling decision and experience!!!

Visited o Sunday, 11/04/2021 around 13:30. Staff aren't helpful at all,Seems they got more interest on their mobile phone, especially the staff at the DECIEM, did not move his eyes from his mobile phone for a single second. Simply want to purchase an item from Kiehl's and was told the staff is on her break. Looking for other staff at other cosmetic counters to help, no one is willing to help me to pay my item and keep chatting. Finally a lady from chanel came and helped me to check out. It is not a busy time at Myer, while no one does not even care about customers. It won't be a surprise Myer close more stores if the staff treat customers so badly.

Hope my comment below reach to one of this branch manager and recognise this outstanding staff, Yesterday 22nd Dec , I lost a bag with couple of brand new sunglasses still in its boxes with the price tags worth $900, you can imagine how disappointed we were as these were Christmas presents to parents, The lovely outstanding staff ( did not met him/her ) did find the bag and hand it over to the lost properties at Mayer who called me straight away ( left my phone number there in case the bag found ). Just want thanks the great staff there who made our Christmas

ASH from the Christmas decorations section was amazing today!!!!!! He was very patient and helpful with all the questions we had, and he went above and beyond to assist us with purchasing our Christmas decorations for our Xmas tree. He was veryyyy helpful, friendly and professional. The customer service he provided made our shopping experience more positive. Will be definitely coming back to this specific Myer to shop again - way better service compared to other nearby Myer stores. Thanks again Ash for your great service!!!!!!!!!!!!

Excellent Service but every thing very pricey .James and myself sat in a Coffee Shop near Myers and David Jones and hap 2 Serves of good quality Coffee. Each cup cost $ 4.90 Each .service was second to none by a Young Indian Girl and her was Nikita. She is studying at Deakin University doing her Master's Degree on E commerce graduate. And she said she has got 2 more years to go. She is from Hyderabad India. .and she lives with with another SriLankan and another young indian girl in a boarding house close to the shopping centre.

They just lost a customer by having under trained customer service staff with poor manner and black face. Would you expect a staff suddenly coming to you and lecture you not to try to help yourself when there was no one around to help? Would you expect a well trained staff to say 'May I help you, sir?' instead of 'You should not do that by yourself!' with a black face. I don't think she understands this is a customer and her job is to serve rather than to patrol the shopping ground.

I went to Chanel in Myers Doncaster Wednesday the 31st of May around 2:30pm and the lovely lady I normally see wasn’t there the lady that was there was on the phone having very loud casual phone call so I patiently waited till she finished so I could purchase my Le lift pro moisturiser, when she hung up she didn’t even greet me or asked if I needed help she just made another casual call so I left very disappointed that I had to go elsewhere to buy my moisturiser .

Very hard to shop at Myer Doncaster with a baby in a pram. First of all, the lift was broken so I had to walk down to the carpark just to get to the lower ground level. Then after I collected my click and collect I needed to use the parents room which was also out of order. Stopped me from making any further purchases in store because I had to leave the store to visit another parents room. Very frustrating and disappointing.

Dawn in the Menswear section was absolutely incredible today, and exactly the person we needed to find my partner the most beautiful suit for a wedding! She knew exactly what would suit Tom, and ensured that we had the perfect outfit all with such kindness, patience and style! We are so grateful to you Dawn, you are invaluable and we will be back because of your incredible service today!

Im unfamiliar with this Myer so I thought you could return online items at any counter so I went to a counter upstairs and one lady who was wearing red was very rude saying “I don’t know why you would come here” in a condescending tone and sent me to a different counter as if I knew. However, another lady who ended up helping me in the women’s youth section was really nice and helpful.

This goes to George at Home appliances counter. We've been in different stores looking for an ironing board which shows in stock but indeed had no stock in Ringwood and Doncaster. George backordered my ironing boardany after finding no luck in backstore and delivery zone, and then arranged transferring stock from their DC saves us $75 delivery charges. Big thanks to George, well done!!

I had tried the other major makeup retailers in the past and felt very pushed and judged, so I was so relieved when I got the best customer service experience from the gorgeous ladies at MAC and Benefit! I wanted a replacement on an old Mac bronzer and a recommendation on an eyebrow pencil, Katrina and Tina made the whole experience delightful, thanks!

Recently went to get a pair of school shoes for my boy without bringing him along with me and love their service so much. Friendly and they even do a double check to ensure the shoes are both accurate in size at the counter! This small little gesture does help to avoid the customer bringing back a pair of shoes that having mix in different size.

Chanelle stand Not enough stuff. There is not enough cash in the till for customers change. Had to wait 10 min for someone to find the manager to bring some change. Maybe better preparation for busy Christmas shoppers and definitely more stuff. Apart from that, the shop looked amazing and were very Christmasy ,great decorations.

Took my 18 year old daughter out Birthday shopping, Myers Mac counter was our destination. The gorgeous girl that helped us was amazing knew her products, asked all the right questions and we left with more than I was going to buy. Sometimes having younger staff is an asset as she knew what my daughter wanted and made her feel Special.

Sam in the Mens footwear was an exceptional worker. He provided excellent customer service and his manner was amazing throughout. Sam was happy to help and could manage customers incredibly well. I can’t thank him for making the purchase easy. I really hope this review gets back to Sam as he made a shopping experience one to remember.

Went especially to get Mum an easier to put on bra. This Myer only one locally to stock a certain brand. Well no one fitting bras that day, 'tomorrow'! And size range was not well stocked. The lift needs attention, nothing lit up! to tell you what floor you're on. Did get some stocktake specials.

Went to purchase shoes. Waited over 30 minutes to be served by a lovely lady that was run off her feet. Didn't end up purchasing any shoes as my size wasn't available. Not sure I'd go back there to shop, tried on 5 different pairs and none in my size. Below average experience unfortunately.

My husband and I were served today by the most lovely man named George. He was extremely helpful in finding us what we were after and went above and beyond. We purchased a display item that was quite heavy and he even went and got us a trolley! Thanks George. A true asset to the Myer brand.

Very mediocre collection compared to some other ones around. Staff too desperate to sell. They forget to give space to customer to explore the things they like and choose what works for them. Perfume section has these females which are only interested in giving you advise on what they like.

A big thank you to Rula in the perfume dept at Myer Doncaster, , she made my Christmas shopping a breeze. She was super friendly, had great product knowledge, and gave me personal service. I have to say all the staff at Myer are great, just not enough of them.

Goods advertised at discount today. Different discount applied, 2 young (casual?) staff on counter didn't know what to do. No senior staff around? Tried to contact MYER, directed to call store, call hung up before I could speak with anyone. Not too impressed

The staff at this store were really helpful, but the system for click and collect is not good. Went to get a click and collect order and they had sold out of what I had ordered. Staff did a great job of coming up with a solution for a bad situation.

I was served by Sam in the Chanel department today at around 5pm. Her customer service was fantastic and I had a wonderful shopping experience! Thank you very much Sam! I hope she gets some recognition for doing a wonderful job at Doncaster Myer.

Horrible experience as their employee. Myer treats their employees in a discriminative and unprofessional manner. Used to be one of my favourite shops, but now I just don't want to spend my money there. Wouldn't give a single star if possible.

Had only 20 minutes left I went in the right department got what I needed got served and went on my way to the car. Was really happy because purchased what I wanted and the service was great! And I also used my $10 credit from Myer thank you.

I absolutely love Myer Doncaster .. their Anthea Crawford representative was just amazing with her help.. now for dress for my daughter’s wedding in Feb 2024.. I’m sure it was the same lady 4 years ago that helped me with a beautiful Anthea

I've never been treated with such contempt as I was at Myer Doncaster today. A simple size exchange request of a gift someone gave me was met with snide remarks and a bad attitude. It's little surprise that people prefer shopping online.

Too dear the products in this store. I thought i would go into myer here at doncaster to check out the specials and to get ideas for christmas presents. I was very disappointed as most things i searched for were not only within an

Nice place to shop. Unfortunately I lost 1 gold earring and could be around doncaster or parking and shopping lots, and if anyone found please contact the Management Centre or me, appreciate your help as this has sentimental value.

Purchased a pair of pants & was served by Harrison, who forgot to take the security tag off... Didn't find out till I got home & now I've got to travel 2 hours back to Myer to get it taken off before I can wear them... Imbecile

Honest review: it has everything but unless its on sale or something products are out of budget or over expensive!! Example: beauty fridge $229!! Amazon solds a similar product for $59. Ps: who needs a beauty fridge?!?!

Iconic Melbourne Department Store. A bit pricey compared to bulk warehouses, but they are usually quite happy to price match. Sales staff are generally very helpful and knowledgeable about the products they are selling.

I recently had a terrible experience with Pam at this store. Her rudeness was unparalleled, making my shopping trip a nightmare. I wouldn't recommend anyone dealing with such disrespectful and unprofessional behaviour.

Usually Myer staff are underwhelming to say the least - a huge exception is Ely from Mens suiting for Ferrari formal wear at Doncaster. This young man is a professional with a super helpful attitude. Flawless service.

Went to buy a suit for my son (his first grown up suit). James asked if we needed help and he spent at least 30 minutes showing us different options, providing thoughtful suggestions and generally helping as best he

Staff are very helpful and it’s not too hard to find what you are looking for, there is also a large variety of items for anyone of any age. Also their pricing is not that bad, as most things are quite affordable.

This dinosaur's days are numbered, and I'm not talking about the lady behind the counter Good try but these shops are a thing of the past, just like Telstra, once the oldies are gone, these shops are empty

I am so disappointed and offended when a salesperson at Myer Doncaster subjected me to being a fraud!! this is how Myer treats its customers. disgusting behavior and ignorant of the employee at Myer.

Pretty good sale and customer service was great. Just that the women section was a bit messy and it was not easy to find the sizes I wanted. The toys and luggage section were a lot more organised.

Excellent customer service in the men's shoe department. Another visit to men's wear. Service is great once again. Monday afternoon is perfect timing. Very few customers to slow things down.

I was served by Eleanor from Lancome and she is absolutely wonderful! I had the best customer service from Eleanor who is so helpful and very friendly. She helped me when no one else did.

Made phone call first for information, went to store looked/asked for Jenny who has assisted me on phone. Would look for her again she was very helpful and great customer service

Customer service review! ZORAN is very helpful, I didn’t even ask for help and he gave me some very useful tips with a suitcase I purchased. Please let him know he is fabulous!

I like shopping at Myer but David johns staff are more helpful! Specially men’s shoe section, it’s hard to find someone, and have to wait a bit for them to find your size.

Went to purchase some boots today & found the Staff in the shoe section so helpful & friendly... really difficult when Myer are understaffed for those working so hard!

Come here for the parfumes, excellent customer service the ladies are so lovely and helpful, very knowledgeable too which helps me find what I’m after quicker.

Myer is a shadow of what it once was lots of clothes but absent common sizes. Seems they still haven't work out how what Suze most of their customers are...

I was expecting the customer service Myer stores to be somewhat elitish from a number of bad reviews in various social media forums but they were great.

Why is there never anyone at the registers here?? I always seem to end up wandering around the homewares section trying to find someone to take my money.

Always enjoy Myer Doncaster. Great store. Have a chat to lovely sales assistants and very often meet long lost friends A place to go!! ❤❤ …

I brought a handbag from Review and was charged extra. Tried to call Myer several times but couldn’t get connected to talk to the staff …

Partner had her Mugler perfume refilled and we only noticed when we got home 100km away that it wasn't even 30% refilled...

Great service. Went it there to return an online purchase. Was quick and smooth. Ended up buying more in-store …

One of the Better Myer Stores in the East of Melbourne. Leaving only Eastland & this store after Knox Closed.

Janine was very helpful with my request. Very patient and professional. Great experience shopping here.

Shopping centre with many eateries to choose from. Undercover parking can be very difficult to find.

Great service and knowledgeable staff when asked for help. Good range of products and merchandise

Great service from the ladies at the fragrance counter. Shame that the selection isn't the best.

I was served by Tanya today, she was absolutely lovely! Definitely encourages me to come back x

Looking a bit shabby, and more akin to a bargain basement shop than a major department store.

I love to shop their kitchen section, always got discount, nice place for family shopping

Good assortment of things. Sometimes the lift doesn't work and it's really annoying

Love Myer Doncaster. Great prices but they need more staff to help with queries.

Great old fashioned Myers service just like the good old days thank you …

Needed dress shoes. One person serving, waited 20 mins. Seemed disinterested.

Wonderful shop loves Myer but it has a little je ne sais quoi perfect for me

Good local shopping centre situated store. Very handy and convenient.

I only have the best to say about this Myer store , in all respects..

Great deals when sales are on. Quality clothing and friendly staff

Brilliant. Lots of variety. Did not disappoint. Highly recommend.

Nice shopping center. Keep it that size. We do not need bigger!

Always pick up my online order here Really nice staff

Store tidy. Staff professional. Good range of stock

Good customer service Very clean n tidy store

Had a great time browsing and just shopping.

Myer had wonderful sale items, great service

Just a great place, a home away from home.